Inspection Reports for StoryPoint Romeoville

IL, 60446

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Inspection Report Plan of Correction Deficiencies: 0 Dec 20, 2025
Visit Reason
The document is a plan of correction following a facility reported incident IL199049, related to compliance with Part 295 Assisted Living and Shared Housing Establishment Administrative Code and 210 ILCS 9/1 Assisted Living and Shared Housing Act.
Findings
The establishment was found to be in compliance with the relevant Illinois Assisted Living and Shared Housing regulations during this survey.
Inspection Report Annual Inspection Deficiencies: 5 Sep 30, 2025
Visit Reason
Annual licensure survey including facility reported incident and complaint investigation.
Findings
The facility failed to meet multiple regulatory requirements including disaster preparedness drills, physician's assessments, service plan development, tuberculosis screening, and physical plant fire drill compliance. Deficiencies included failure to orient residents on emergency plans, incomplete fire drills documentation, missing physician signatures on assessments, incomplete service plans, lack of TB screening documentation, and failure to meet fire drill time constraints and resident participation requirements.
Complaint Details
Complaint investigation IL196663 was part of the survey process.
Severity Breakdown
Type 2 Violation: 3 Type 3 Violation: 2
Deficiencies (5)
DescriptionSeverity
Failure to orient 6 of 7 residents on emergency and evacuation plans within 10 days of admission; failure to conduct tornado drills on each shift in February; failure to involve residents in fire drills; failure to identify residents needing assistance during drills; failure to evaluate drill dates and times within fire drill expectations.Type 2 Violation
Admission assessment not completed by a physician for 1 of 7 residents; assessment signed by a Family Nurse Practitioner and undated.Type 3 Violation
Service plans for 6 of 7 residents lacked signatures and dates of involved individuals; failure to revise service plans to address pain management, outside services, and use of mechanical lift.Type 2 Violation
Failure to provide tuberculosis screening documentation for 1 of 7 residents; TB test document for another resident lacked resident name.Type 3 Violation
Failure to meet fire drill time constraints; failure to ensure all residents attend and participate in fire drills; failure to list residents needing assistance during evacuation drills.Type 2 Violation
Report Facts
Residents reviewed: 7 Fire drills reviewed: 16 Residents not oriented: 6 Residents with incomplete service plans: 6
Employees Mentioned
NameTitleContext
E1Executive DirectorProvided statements regarding fire drills and tornado drills.
E2Assisted Living Wellness DirectorProvided statements regarding physician assessments, TB screening, and service plans.
Inspection Report Complaint Investigation Deficiencies: 1 Jul 7, 2025
Visit Reason
The inspection was conducted as a complaint investigation following a reported incident on 5/7/25 regarding resident rights and treatment.
Findings
The facility failed to ensure residents were treated with dignity, as evidenced by an incident where a nurse spoke inappropriately to residents while administering medications. The investigation concluded that abuse was not substantiated, but the nurse received an in-service on communication and tone.
Complaint Details
Complaint Investigation 2575154/IL194004 found no substantiated abuse. The incident involved nurse E9 speaking inappropriately to residents R1 and R2 during medication administration. The nurse received an in-service on communication and tone.
Deficiencies (1)
Description
Failure to ensure residents were treated in a dignified manner, including inappropriate communication by a nurse during medication administration.
Report Facts
Date of incident: Jul 3, 2025 Date of reported incident: May 7, 2025
Employees Mentioned
NameTitleContext
E9Licensed Practical NurseNamed in communication and dignity deficiency related to medication administration
E3Assistant Wellness DirectorConducted investigation and concluded abuse was not substantiated
E10CaregiverProvided witness statements regarding nurse's communication
E8CaregiverProvided witness statement regarding nurse informing resident about rude action
Inspection Report Complaint Investigation Deficiencies: 1 Jul 3, 2025
Visit Reason
The inspection was conducted as a complaint investigation following a facility reported incident regarding resident dignity and treatment.
Findings
The facility was found to have failed to ensure residents were treated in a dignified manner during medication administration, involving a nurse (E9) who raised her voice and used inappropriate language with residents. The investigation concluded that abuse was not substantiated, but corrective actions including staff training on communication and residents' rights were implemented.
Complaint Details
The complaint investigation was triggered by an incident on 7/3/2025 involving residents R1 and R2 and nurse E9. The investigation concluded that abuse was not substantiated. E9 received in-service training on communication and tone with residents.
Deficiencies (1)
Description
Facility failed to ensure residents were treated in a dignified manner during medication administration.
Report Facts
Residents reviewed for dignity: 3 Residents in sample: 6 Date of incident: Jul 3, 2025 Date of in-service training: May 8, 2025 Date of abuse recognition training: Jul 31, 2025
Employees Mentioned
NameTitleContext
Hope BoydExecutive DirectorSigned plan of correction letter
E9Licensed Practical NurseNamed in dignity and communication complaint
E3Assistant Wellness DirectorConducted investigation and stated abuse was not substantiated
Carmen FleuryLPNTrainer for communication in-service on May 8, 2025
Inspection Report Complaint Investigation Deficiencies: 1 May 30, 2025
Visit Reason
The inspection was conducted as a complaint investigation survey related to allegations of theft and exploitation of residents' personal property at StoryPoint Romeoville AL.
Findings
The facility failed to ensure residents were free from theft of personal property, affecting 5 of 5 residents reviewed. Multiple incidents of missing jewelry and money were reported, with investigations hindered by non-functioning security cameras during the relevant periods. A caregiver was suspended pending investigation, and police involvement was noted.
Complaint Details
The complaint investigation found multiple unsubstantiated complaints and facility reported incidents. The theft allegations were substantiated for 5 residents (R1-R5), with investigations ongoing and police involved. Video surveillance was not available due to a technical glitch during the theft periods.
Deficiencies (1)
Description
Failure to ensure residents were free from theft of personal property, violating resident rights under Section 295.6000.
Report Facts
Residents reviewed for theft/exploitation: 5 Incident dates: Thefts occurred between May 13 and May 22, 2025. Missing ring appraisal value: 975 Missing ring appraisal value: 450 Amount of missing money: 2
Employees Mentioned
NameTitleContext
Assistant Wellness DirectorE2 stated suspicions about a new employee and described investigation efforts including camera issues and police involvement.
Executive DirectorE1 described investigation details, staff interviews, and suspension of a caregiver pending investigation.
Caregiver (V10/E10)Newest staff member suspended pending investigation related to theft allegations.
Inspection Report Plan of Correction Deficiencies: 1 May 30, 2025
Visit Reason
The document is a plan of correction submitted in response to findings from a facility inspection dated 5/30/2025 regarding allegations of theft and exploitation of residents' personal property at StoryPoint Romeoville.
Findings
The facility failed to ensure residents were free from theft of personal property, affecting 5 of 5 residents reviewed. Investigations revealed missing jewelry and money, with video surveillance footage unavailable due to a system glitch. One caregiver was suspended pending investigation. The facility implemented corrective actions including staff training, reporting standards, background checks, and safety measures.
Deficiencies (1)
Description
Community failed to ensure residents were free of theft of their personal property affecting 5 residents.
Report Facts
Residents reviewed for theft/exploitation: 5 Sample size: 13 Incident dates: 2025-04-24 to 2025-05-27 Incident dates: 2025-05-13 to 2025-05-22 Appraisal value: 975 Appraisal value: 450 Amount missing: 2
Employees Mentioned
NameTitleContext
Hope BoydSigned the plan of correction letter
E1Executive DirectorInvolved in investigation and search of residents' apartments
E2Assistant Wellness DirectorProvided statements about investigation and camera system issues
V10CaregiverSuspended pending investigation related to theft allegations

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