Sunny View Retirement Community, located at 22445 Cupertin Road, has been the subject of a series of state‑initiated inspections and case‑management visits between March 2021 and September 2023. The facility’s capacity is 190 residents; census numbers during the visits ranged from 102 to 115, indicating a modest but steady population. Across the visits, the licensing staff consistently documented that the facility met all regulatory requirements related to infection control, fire safety, medication storage, and staff competence. No deficiencies were cited in the 2021 infection‑control assessment, the 2022 technical‑assistant review, or the 2023 case‑management visit that delivered an exclusion letter for a staff member.

The most significant safety concern arose in an August 2023 incident in which a resident, R1, removed the wander guard from an electric scooter and left the facility unassisted, traveling approximately seven miles. During the September 2023 follow‑up case‑management visit, the director of health services and two staff were interviewed, and the facility’s policy procedures regarding wander guards and staff supervision were reviewed. The incident exposed a lapse in the facility’s ability to provide adequate supervision for a resident with motor and cognitive limitations, leading to a cited deficiency under the personal‑rights provision of the California Code of Regulations. The report notes that R1 had previously left the facility unassisted and had removed the guard before that earlier exit, underscoring a pattern of inadequate monitoring.

Overall, the narrative demonstrates that Sunny View has maintained a high level of compliance with regulatory standards, particularly in infection control and environmental safety, while identifying a critical gap in resident supervision and wander‑guard management. The facility has repeatedly engaged with the Department’s licensing team, addressing issues promptly and maintaining transparent communication with administrators, directors of health services, and staff. This continued dialogue suggests a willingness to correct identified shortcomings and a commitment to enhancing resident safety and care quality.