Inspection Report Summary
Most inspections of this facility found no deficiencies, including the most recent report on October 9, 2025, which was clean. Several complaint investigations were unsubstantiated, showing no evidence of neglect or improper care. One complaint investigation in March 2021 found a personal rights violation due to staff not following COVID-19 safety protocols during a holiday event, but no neglect was confirmed. There were no fines, enforcement actions, or license issues noted in the available reports. The facility’s record shows consistent compliance with regulations and no recent deficiencies, indicating stable performance over time.
Deficiencies per Year
4
3
2
1
0
Moderate
Census Over Time
Census
Capacity
Inspection Report
Census: 67
Capacity: 99
Deficiencies: 0
Oct 9, 2025
Visit Reason
This unannounced case management visit was conducted as a result of a report submitted by the facility.
Findings
The Licensing Program Analyst interviewed staff and reviewed some information from the resident's file. No deficiencies were filed during this visit.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Chantel Gildea | Administrator/Director | Met with during the inspection visit. |
| Kerry Hiratsuka | Licensing Program Analyst | Conducted the unannounced case management visit. |
| Troy Ordonez | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Annual Inspection
Capacity: 99
Deficiencies: 0
Jun 11, 2025
Visit Reason
This was an unannounced annual inspection visit conducted as a required one-year inspection of the Summerfield Senior Living Facility.
Findings
The inspection included a tour of assisted living and memory care apartments, review of staff training and resident files, and multiple topics discussed. No deficiencies were cited during this visit.
Report Facts
Capacity: 99
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Chantel Gildea | Executive Director | Met with during the inspection and toured the facility |
| Troy Ordonez | Licensing Program Manager | Named as Licensing Program Manager on the report |
| Kerry Hiratsuka | Licensing Program Analyst | Named as Licensing Program Analyst on the report |
Inspection Report
Complaint Investigation
Capacity: 99
Deficiencies: 0
May 1, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations received on 2025-02-12 regarding resident injuries from falls, improper staff response to falls, and neglect in care.
Findings
The investigation found that staff conducted regular checks and the resident was on frequent checks per care plan. There was no evidence to prove or disprove the allegations of neglect or improper monitoring, and the findings were unsubstantiated due to lack of preponderance of evidence.
Complaint Details
The complaint involved allegations that a resident sustained multiple injuries due to falls, staff did not properly address the resident's multiple falls, and the resident was left soiled in urine. The investigation concluded the allegations were unsubstantiated.
Report Facts
Facility capacity: 99
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Kerry Hiratsuka | Licensing Program Analyst | Conducted the complaint investigation |
| Troy Ordonez | Licensing Program Manager | Named in report as Licensing Program Manager |
| Chantel Gildea | Administrator | Facility administrator met during investigation |
Inspection Report
Monitoring
Capacity: 99
Deficiencies: 0
Sep 11, 2024
Visit Reason
This unannounced case management visit was conducted in response to a resident who left without assistance on August 21, 2024 and returned the same evening.
Findings
The investigation found no incorrect actions by the resident or staff, and no deficiencies were cited.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Chantel Gildea | Administrator/Director | Met with during the inspection |
| Kerry Hiratsuka | Licensing Program Analyst | Conducted the unannounced case management visit |
| Troy Ordonez | Licensing Program Manager | Named in the report header |
Inspection Report
Complaint Investigation
Census: 62
Capacity: 99
Deficiencies: 0
May 30, 2024
Visit Reason
This was an unannounced complaint investigation visit triggered by an allegation that staff did not prevent a resident from inappropriately touching another resident.
Findings
The investigation found that the resident who did the inappropriate touching had no prior incidents and none since. Staff followed facility protocol and were not at fault. The resident who was touched feels safe and satisfied with staff handling of the incident.
Complaint Details
The allegation that staff did not prevent inappropriate touching was investigated and found to be unfounded. Interviews and evidence showed staff acted appropriately and followed reporting requirements.
Report Facts
Capacity: 99
Census: 62
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Kerry Hiratsuka | Licensing Program Analyst | Conducted the complaint investigation visit |
| Troy Ordonez | Licensing Program Manager | Named in report as Licensing Program Manager |
| Rebecca Ballantine | Wellness Director | Met with during the investigation |
Inspection Report
Annual Inspection
Census: 63
Capacity: 99
Deficiencies: 0
May 1, 2024
Visit Reason
This was an unannounced annual inspection visit conducted to evaluate compliance with licensing requirements for the Summerfield Senior Living Facility.
Findings
The inspection included a tour of assisted living and memory care apartments, review of resident files and staff training records, and discussions on multiple topics. No deficiencies were cited during this visit.
Report Facts
Assisted living apartments toured: 10
Memory care apartments toured: 8
Facility capacity: 99
Facility census: 63
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Chantel Gildea | Executive Director | Met with during inspection and toured facility |
| Troy Ordonez | Licensing Program Manager | Named in report header |
| Kerry Hiratsuka | Licensing Program Analyst | Named in report signature section |
Inspection Report
Census: 64
Capacity: 99
Deficiencies: 0
Sep 20, 2023
Visit Reason
This unannounced case management visit was conducted in response to several incident reports submitted by the facility.
Findings
The Licensing Program Analyst interviewed the Wellness Directors for both memory care and assisted living, as well as the Executive Director, to clarify the incidents and content of the incident reports. No deficiencies were cited during this visit.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Chantel Gildea | Administrator | Met with during the visit |
| Gayle Rounds | Met with during the visit | |
| Rebecca Ballantine | Met with during the visit | |
| Troy Ordonez | Licensing Program Manager | Named in report |
| Kerry Hiratsuka | Licensing Program Analyst | Conducted the case management visit |
Inspection Report
Annual Inspection
Census: 59
Capacity: 99
Deficiencies: 0
May 15, 2023
Visit Reason
The inspection was conducted as a required unannounced annual visit to evaluate the facility's compliance with regulations.
Findings
The facility was found to be in substantial compliance with regulations. The kitchen, resident apartments, and safety equipment were all in good condition, and no deficiencies were cited during this visit.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Chantel Gildea | Executive Director | Met with Licensing Program Analyst during the inspection and noted as Administrator with appropriate qualifications. |
Inspection Report
Annual Inspection
Census: 65
Capacity: 99
Deficiencies: 0
Jun 3, 2022
Visit Reason
The visit was an annual inspection conducted using the Infection Control Domain of the CARES Tool to assess compliance with regulations and COVID policies.
Findings
The facility appeared clean, well-furnished, and in good condition with adequate supplies of food and PPE. The facility was found to be in substantial compliance with regulations and COVID protocols, with no deficiencies noted.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Chantel Gildea | Executive Director | Met with Licensing Program Analyst during the inspection and conducted facility tour. |
Inspection Report
Annual Inspection
Census: 59
Capacity: 99
Deficiencies: 0
Jun 25, 2021
Visit Reason
The inspection was a Required-1 Year unannounced visit to conduct an annual inspection utilizing the infection control domain.
Findings
The facility was found to be in substantial compliance with no immediate health, safety, or personal rights violations observed. No deficiencies were cited as a result of the inspection.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Chantel Gildea | Administrator | Named as facility administrator. |
| Celeste Tavares | Health and Wellness Director | Met with Licensing Program Analyst during inspection. |
| Kerry Hiratsuka | Licensing Program Analyst | Conducted the inspection. |
| Troy Ordonez | Licensing Program Manager | Named in report header. |
Inspection Report
Complaint Investigation
Census: 68
Capacity: 99
Deficiencies: 1
Mar 5, 2021
Visit Reason
An unannounced complaint investigation was conducted following a complaint received on 12/21/2020 regarding neglect and personal rights violations at Summerfield Senior Living Facility.
Findings
The allegation of neglect-lack of care and supervision was found to be unsubstantiated after interviews with staff and residents. However, the allegation related to personal rights violations was substantiated due to staff not wearing masks or social distancing during a Christmas party on 12/18/2021, posing a health and safety risk.
Complaint Details
The complaint investigation was triggered by allegations of neglect and personal rights violations. The neglect allegation was unsubstantiated. The personal rights allegation was substantiated based on evidence of staff failing to wear masks and socially distance during a staff Christmas party, violating COVID-19 safety protocols.
Severity Breakdown
Type B: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Personal Rights...each client shall have personal rights which include, but are not limited to, the following: To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by multiple staff members observed not wearing masks, posing a potential health and safety risk to clients in care. | Type B |
Report Facts
Capacity: 99
Census: 68
Plan of Correction Due Date: Mar 19, 2021
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Misty Valencia | Licensing Program Analyst | Conducted the complaint investigation and interviews |
| Chantel Gildea | Administrator | Facility administrator involved in interviews and findings |
| Rayna L Bryson | Licensing Program Manager | Oversaw the complaint investigation |
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