Inspection Report Summary
Most inspections of this facility found no deficiencies, including the most recent report on October 9, 2025, which was clean. Several complaint investigations were unsubstantiated, showing no evidence of neglect or improper care. One complaint investigation in March 2021 found a personal rights violation due to staff not following COVID-19 safety protocols during a holiday event, but no neglect was confirmed. There were no fines, enforcement actions, or license issues noted in the available reports. The facility’s record shows consistent compliance with regulations and no recent deficiencies, indicating stable performance over time.
Deficiencies (last 5 years)
Deficiencies are regulatory violations found during state inspections.
Deficiencies per year
Census
Based on a October 2025 inspection.
Census over time
Inspection Report
| Name | Title | Context |
|---|---|---|
| Chantel Gildea | Administrator/Director | Met with during the inspection visit. |
| Kerry Hiratsuka | Licensing Program Analyst | Conducted the unannounced case management visit. |
| Troy Ordonez | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Chantel Gildea | Executive Director | Met with during the inspection and toured the facility |
| Troy Ordonez | Licensing Program Manager | Named as Licensing Program Manager on the report |
| Kerry Hiratsuka | Licensing Program Analyst | Named as Licensing Program Analyst on the report |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Kerry Hiratsuka | Licensing Program Analyst | Conducted the complaint investigation |
| Troy Ordonez | Licensing Program Manager | Named in report as Licensing Program Manager |
| Chantel Gildea | Administrator | Facility administrator met during investigation |
Inspection Report
Monitoring| Name | Title | Context |
|---|---|---|
| Chantel Gildea | Administrator/Director | Met with during the inspection |
| Kerry Hiratsuka | Licensing Program Analyst | Conducted the unannounced case management visit |
| Troy Ordonez | Licensing Program Manager | Named in the report header |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Kerry Hiratsuka | Licensing Program Analyst | Conducted the complaint investigation visit |
| Troy Ordonez | Licensing Program Manager | Named in report as Licensing Program Manager |
| Rebecca Ballantine | Wellness Director | Met with during the investigation |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Chantel Gildea | Executive Director | Met with during inspection and toured facility |
| Troy Ordonez | Licensing Program Manager | Named in report header |
| Kerry Hiratsuka | Licensing Program Analyst | Named in report signature section |
Inspection Report
| Name | Title | Context |
|---|---|---|
| Chantel Gildea | Administrator | Met with during the visit |
| Gayle Rounds | Met with during the visit | |
| Rebecca Ballantine | Met with during the visit | |
| Troy Ordonez | Licensing Program Manager | Named in report |
| Kerry Hiratsuka | Licensing Program Analyst | Conducted the case management visit |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Chantel Gildea | Executive Director | Met with Licensing Program Analyst during the inspection and noted as Administrator with appropriate qualifications. |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Chantel Gildea | Executive Director | Met with Licensing Program Analyst during the inspection and conducted facility tour. |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Chantel Gildea | Administrator | Named as facility administrator. |
| Celeste Tavares | Health and Wellness Director | Met with Licensing Program Analyst during inspection. |
| Kerry Hiratsuka | Licensing Program Analyst | Conducted the inspection. |
| Troy Ordonez | Licensing Program Manager | Named in report header. |
Inspection Report
Complaint Investigation| Name | Title | Context |
|---|---|---|
| Misty Valencia | Licensing Program Analyst | Conducted the complaint investigation and interviews |
| Chantel Gildea | Administrator | Facility administrator involved in interviews and findings |
| Rayna L Bryson | Licensing Program Manager | Oversaw the complaint investigation |
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