Summer Lincoln Assisted Living Facility (facility number 312 700 555) has undergone a series of unannounced annual inspections from September 2021 through January 2025, each conducted by a Licensing Program Analyst (LPA) from the California Department of Social Services. Administrators who met the LPAs included Sabrina Boyle, Shalon Morris, Melissa Parks, Jeff Doolittle, Rouzeh Moradhasel, and Megan Gallagher. Each visit reviewed the infection‑control domain, toured common areas, bedrooms, kitchens, and activity rooms, and verified compliance with state health and safety standards. Across all inspections, the facility was consistently found “in substantial compliance,” with no immediate health, safety, or personal‑rights violations recorded. LPAs noted adequate personal protective equipment supplies, proper emergency food and water storage, and correct posting of required safety posters. The reports frequently requested updated copies of licensing certificates (LIC500, LIC610, LIC610E) and liability insurance, but no deficiencies were cited.

Complaint investigations conducted in early 2021 addressed two separate concerns raised in the agency’s office. In February 2021, Evaluator Melissa Lusby investigated a complaint alleging that a resident was left unattended during an emergency. After reviewing care plans, nursing notes, and staff training, the allegation was found unsubstantiated, meaning evidence was insufficient to prove a violation under Title 22 regulations. In July 2021, Evaluator Melana Llopis examined a separate complaint that had been filed in February 2021; that investigation also concluded unfounded. Both investigations involved telephone and on‑site interviews with administrators and staff, a review of relevant documentation, and the distribution of appeal rights. Neither complaint resulted in a finding of non‑compliance or citation.

The pattern of annual inspections and complaint reviews shows a facility that consistently meets regulatory expectations, maintains adequate infection control practices, and resolves concerns with evidence‑based findings. The documentation emphasizes the department’s commitment to thorough, unannounced oversight while upholding the residents’ rights and safety at Summer Lincoln Assisted Living Facility.