Inspection Reports for Sundial

395 Hilltop Dr, Redding, CA 96003, United States, CA, 96003

Back to Facility Profile
Inspection Report Complaint Investigation Census: 32 Capacity: 65 Deficiencies: 3 Jul 17, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to a complaint received on 2025-04-23 regarding staff not taking steps to prevent the spread of communicable disease, inadequate staff training, and insufficient Personal Protective Equipment (PPE) supplies.
Findings
The investigation substantiated all allegations: staff failed to prevent the spread of MRSA among residents, did not provide formal training to staff on MRSA care, and did not ensure adequate PPE supplies were available to staff. These deficiencies posed immediate risks to residents.
Complaint Details
The complaint was received on 2025-04-23 alleging staff did not prevent the spread of communicable disease, failed to properly train staff, and did not ensure adequate PPE supplies. The investigation found these allegations substantiated based on interviews, observations, and record reviews.
Severity Breakdown
Type A: 3
Deficiencies (3)
DescriptionSeverity
Failure to ensure all staff were aware that residents had Methicillin-Resistant Staphylococcus Aureus (MRSA), posing an immediate risk to residents.Type A
Failure to provide formal training to staff regarding care and supervision of residents with MRSA, posing an immediate risk to residents.Type A
Failure to ensure staff were provided with all necessary Personal Protective Equipment (PPE) during a time when residents had MRSA, posing an immediate risk to residents.Type A
Report Facts
Census: 32 Total Capacity: 65 Deficiencies cited: 3 Plan of Correction Due Date: Jul 18, 2025
Employees Mentioned
NameTitleContext
Kayla AdkisonLicensing Program AnalystConducted the complaint investigation and authored the report
Lauren CrockerLicensing Program ManagerOversaw the complaint investigation
Elizabeth AmlinAdministratorFacility administrator involved in interviews and findings
Sherrill DennyLVNMet with Licensing Program Analyst during the investigation
Michelle DecoitoBusiness Office ManagerMet with Licensing Program Analyst during the investigation
Inspection Report Complaint Investigation Census: 32 Capacity: 65 Deficiencies: 2 Jul 17, 2025
Visit Reason
A Case Management visit was conducted during the investigation of complaint #59-AS-20250423134418, which determined that the licensee/administrator did not request an exception for two residents diagnosed with MRSA.
Findings
The allegation that the licensee/administrator failed to request an exception for residents with Methicillin-Resistant Staphylococcus Aureus (MRSA) was substantiated based on observations, interviews, and record reviews.
Complaint Details
Complaint #59-AS-20250423134418 was investigated and found substantiated.
Severity Breakdown
Type A: 2
Deficiencies (2)
DescriptionSeverity
Failure to submit a written exception request for residents with prohibited and/or restrictive health conditions as required by Section 87616(a).Type A
Licensee/administrator did not follow guidelines for Prohibited Health Conditions, posing an immediate risk to residents.Type A
Report Facts
Residents with MRSA: 2 Capacity: 65 Census: 32
Employees Mentioned
NameTitleContext
Elizabeth AmlinAdministratorNamed as licensee/administrator responsible for failure to request exception.
Sherrill DennyLVNMet during inspection and received copy of report.
Michelle DecoitoBusiness Office ManagerMet during inspection and received copy of report.
Kayla AdkisonLicensing Program AnalystConducted the case management visit and investigation.
Lauren CrockerLicensing Program ManagerNamed as Licensing Program Manager on report.
Inspection Report Complaint Investigation Census: 39 Capacity: 65 Deficiencies: 0 Feb 24, 2025
Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations received on 2025-02-13 regarding residents' personal rights and food service at Sundial Assisted Living Facility.
Findings
The investigation found the allegations of residents not being accorded dignity in personal relationships with staff and not being provided meals of their choice to be unsubstantiated due to lack of preponderance of evidence. Residents reported feeling safe, comfortable, and content in placement.
Complaint Details
Complaint allegations involved Personal Rights and Food Service. Both allegations were found unsubstantiated after interviews and observations during the investigation.
Report Facts
Capacity: 65 Census: 39
Employees Mentioned
NameTitleContext
Farhaan SarangiLicensing Program AnalystConducted the complaint investigation and delivered findings
Lauren CrockerLicensing Program ManagerNamed in report as Licensing Program Manager
Sherril DennyResidential Services DirectorMet with Licensing Program Analysts during investigation
Inspection Report Complaint Investigation Census: 41 Capacity: 65 Deficiencies: 0 Dec 12, 2024
Visit Reason
An unannounced complaint investigation was conducted in response to allegations received on 2024-10-24 regarding resident care issues including pressure injuries, medication distribution, call button response, incontinence care, and staff training.
Findings
The investigation found insufficient evidence to prove or disprove the allegations. Interviews and record reviews did not corroborate the complaints, resulting in all allegations being unsubstantiated.
Complaint Details
The complaint investigation addressed multiple allegations including a resident developing a pressure injury, improper medication distribution, delayed response to call buttons, unmet incontinence needs, and inadequate staff training. All allegations were found unsubstantiated due to lack of corroborating evidence.
Report Facts
Facility capacity: 65 Resident census: 41
Employees Mentioned
NameTitleContext
Elizabeth AmlinAdministratorMet with Licensing Program Analyst during investigation
Farhaan SarangiLicensing Program AnalystConducted the complaint investigation
Lauren CrockerLicensing Program ManagerNamed as Licensing Program Manager on report
Inspection Report Complaint Investigation Census: 41 Capacity: 65 Deficiencies: 2 Dec 12, 2024
Visit Reason
The inspection visit was an unannounced complaint investigation triggered by an allegation that staff stole a resident's medication.
Findings
The investigation substantiated the complaint based on review of submitted documentation and interviews. The alleged staff member was searched with no medication found and subsequently vacated the caregiver position. The facility was educated on ensuring staff competency to meet resident needs.
Complaint Details
Complaint was substantiated. The allegation was that staff stole resident's medication. The investigation included interviews with the Administrator and a resident, review of documentation, and observation. The alleged staff member vacated the position.
Severity Breakdown
Type B: 2
Deficiencies (2)
DescriptionSeverity
87411(a) Personnel Requirements - General: Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. This requirement was not met.Type B
Based on an interview with the Administrator, the alleged staff member had her belongings searched with no medication found, posing an immediate health, safety, and personal rights risk to residents.Type B
Report Facts
Capacity: 65 Census: 41 Deficiency Type Count: 2 Plan of Correction Due Date: Jan 2, 2025
Employees Mentioned
NameTitleContext
Elizabeth AmlinAdministratorMet with Licensing Program Analyst during investigation and involved in interviews
Farhaan SarangiLicensing Program AnalystConducted the complaint investigation
Lauren CrockerLicensing Program ManagerOversaw the complaint investigation
Inspection Report Plan of Correction Census: 40 Capacity: 65 Deficiencies: 0 Sep 19, 2024
Visit Reason
The inspection was conducted unannounced on September 19, 2024, to review the facility's Plan of Correction.
Findings
The Licensing Program Analyst reviewed the entire Plan of Correction and found it appropriate. No deficiencies were observed or cited during this Plan of Correction inspection.
Employees Mentioned
NameTitleContext
Elizabeth AmlinAdministratorMet with Licensing Program Analyst during the inspection and involved in Plan of Correction review.
Farhaan SarangiLicensing Program AnalystConducted the Plan of Correction inspection.
Lauren CrockerLicensing Program ManagerNamed in the report as Licensing Program Manager.
Inspection Report Complaint Investigation Census: 40 Capacity: 65 Deficiencies: 3 Sep 19, 2024
Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to multiple allegations received on 2024-08-22 regarding resident care and staff practices at Sundial Assisted Living Facility.
Findings
The investigation found all complaint allegations unsubstantiated except for one substantiated deficiency related to failure to properly report incidents to the Community Care Licensing Division. The substantiated deficiencies included failure to report incidents, leaving a resident on the commode for a long period, and failure to properly charge and maintain oxygen equipment.
Complaint Details
The complaint investigation was triggered by allegations including residents not being changed timely, insufficient hydration, improper blood sugar checks, medication charting errors, missing narcotics, oxygen equipment neglect, medication refill failures, and staff COVID-19 positive status. All these allegations were found unsubstantiated except for the failure to properly report incidents, leaving a resident on the commode for a long time, and oxygen equipment issues which were substantiated.
Severity Breakdown
Type A: 2 Type B: 1
Deficiencies (3)
DescriptionSeverity
Failure to properly report incidents to Community Care Licensing Division in a timely manner.Type B
Resident left on commode for a long period of time, presenting an immediate health, safety and personal rights risk.Type A
Failure to ensure oxygen equipment was operable; portable oxygen tank was not plugged in all the way.Type A
Report Facts
Capacity: 65 Census: 40 Deficiencies cited: 3 Plan of Correction Due Date: Sep 20, 2024 Plan of Correction Due Date: Sep 26, 2024
Employees Mentioned
NameTitleContext
Elizabeth AmlinAdministratorMet with Licensing Program Analyst during investigation and named in findings
Farhaan SarangiLicensing Program AnalystConducted the complaint investigation
Lauren CrockerLicensing Program ManagerOversaw complaint investigation and signed report
Inspection Report Annual Inspection Census: 41 Capacity: 65 Deficiencies: 1 Sep 9, 2024
Visit Reason
The inspection was a required 1-year unannounced visit to evaluate compliance with licensing regulations at Sundial Assisted Living Facility.
Findings
The facility was generally clean and well-maintained with appropriate safety measures and supplies. However, a deficiency was found where 2 out of 5 residents did not have their prescribed medications secured or accounted for, posing a potential health and safety risk.
Severity Breakdown
Type B: 1
Deficiencies (1)
DescriptionSeverity
2 out of 5 residents did not have their prescribed medications secured in the cart, and staff did not know if the medications had been discontinued.Type B
Report Facts
Residents without prescribed medication secured: 2 Total residents reviewed: 5 Facility capacity: 65 Current census: 41
Employees Mentioned
NameTitleContext
Elizabeth AmlinAdministratorMet with Licensing Program Analyst during inspection and educated on medication compliance
Farhaan SarangiLicensing Program AnalystConducted the inspection and authored the report
Lauren CrockerLicensing Program ManagerSupervisor overseeing the inspection
Inspection Report Original Licensing Census: 24 Capacity: 65 Deficiencies: 0 Nov 2, 2022
Visit Reason
The visit was an unannounced pre-licensing inspection conducted to evaluate the facility's readiness for licensing.
Findings
The facility was found to be in substantial compliance with all physical plant requirements and other inspection criteria during the pre-licensing inspection.
Employees Mentioned
NameTitleContext
Shannon DiegoruelasLicensing Program AnalystConducted the pre-licensing inspection.
Amber BuxtonAdministratorMet with Licensing Program Analyst during inspection.
Christopher LabraLVNMet with Licensing Program Analyst during inspection and assisted with walk-through.
Report September 9, 2024
File
report_8_455002959_inx7_2024-09-09.pdf

Loading inspection reports...