Inspection Reports for Sunrise at Canyon Crest

5265 Chapala Dr, Riverside, CA 92507, United States, CA, 92507

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Inspection Report Annual Inspection Census: 71 Capacity: 88 Deficiencies: 1 Jul 30, 2025
Visit Reason
The inspection was an unannounced annual inspection conducted by Licensing Program Analyst Yolanda Delgado to assess compliance with licensing requirements.
Findings
The facility met documentation requirements for resident and employee records, maintained a safe and clean environment, and complied with physical plant and safety regulations. One Technical Advisory was issued related to emergency food storage.
Deficiencies (1)
Description
One (1) Technical Advisory issued per Title 22, Division 6 of The California Code of Regulations.
Report Facts
Capacity: 88 Census: 71 Fire extinguisher last tested: Dec 19, 2024 Last disaster drill: Jun 12, 2025
Employees Mentioned
NameTitleContext
Heather SeguraAdministratorMet with Licensing Program Analyst during inspection and reviewed report findings
Yolanda DelgadoLicensing Program AnalystConducted the annual inspection
Anthony PerezLicensing Program ManagerNamed as Licensing Program Manager on report
Inspection Report Complaint Investigation Census: 63 Capacity: 88 Deficiencies: 0 Oct 30, 2024
Visit Reason
The visit was an unannounced complaint investigation triggered by an allegation received on 2024-10-07 that staff inappropriately touched a resident during care.
Findings
The investigation included interviews, record reviews, and observations. The allegation that staff inappropriately touched a resident was found to be unsubstantiated due to insufficient evidence, with the resident and staff denying inappropriate contact, though the resident felt uncomfortable due to the staff member's gender.
Complaint Details
The complaint alleged that Staff Number 1 inappropriately touched Resident Number 1 during a diaper change, making the resident uncomfortable. Interviews with the resident, staff, and other residents, as well as a police report, did not substantiate the allegation. The facility made policy changes to ensure resident comfort and safety.
Report Facts
Capacity: 88 Census: 63
Employees Mentioned
NameTitleContext
Heather SeguraAdministratorMet during investigation and involved in interviews regarding the complaint
Venus MixsonLicensing Program AnalystConducted the complaint investigation
Jazmond D HarrisLicensing Program ManagerNamed in report as Licensing Program Manager
Inspection Report Annual Inspection Census: 69 Capacity: 88 Deficiencies: 0 Jul 10, 2024
Visit Reason
The inspection was an unannounced Required One Year Annual inspection conducted to evaluate compliance with licensing regulations.
Findings
The facility was found to be clean, orderly, and well-maintained with no Title 22, Division 6 Regulation violations observed or cited. Medication storage, food service, care and supervision, and records were all in compliance.
Report Facts
Hospice waiver residents: 19 Staff count: 10
Employees Mentioned
NameTitleContext
Heather SeguraAdministratorMet with Licensing Program Analyst during inspection and named in report
Venus MixsonLicensing Program AnalystConducted the inspection visit
Jazmond D HarrisLicensing Program ManagerNamed in report as Licensing Program Manager
Inspection Report Complaint Investigation Census: 70 Capacity: 88 Deficiencies: 0 Mar 21, 2024
Visit Reason
An unannounced complaint investigation was conducted to investigate allegations that facility staff were not responding promptly to communications from resident representatives.
Findings
The investigation found conflicting information from resident representatives and staff interviews. The Licensing Program Analyst was able to contact the facility phone and found that staff assist the resident with phone calls. The allegation that staff were not responding promptly was unsubstantiated.
Complaint Details
The complaint alleged that staff were not responding to communications from Resident #1's representatives, resulting in no communication for several weeks. The investigation found conflicting statements but ultimately determined the allegation was unsubstantiated.
Report Facts
Capacity: 88 Census: 70
Employees Mentioned
NameTitleContext
Heather SeguraAdministratorMet with Licensing Program Analyst during the investigation and named in the report
Janira ArreolaLicensing Program AnalystConducted the complaint investigation
Tricia DanielsonLicensing Program ManagerNamed in the report as Licensing Program Manager
Inspection Report Annual Inspection Census: 69 Capacity: 88 Deficiencies: 0 Jul 21, 2023
Visit Reason
Licensing Program Analyst Janette Romero conducted an unannounced visit to the facility for a required annual inspection.
Findings
The facility was toured and inspected, including interior and exterior areas, fire safety systems, food storage, medication security, and resident accommodations. No deficiencies were observed during this visit.
Report Facts
Hospice residents: 13 Hospice waiver capacity: 20 Number of cottages: 3 Number of cottages for assisted living: 2 Number of cottages for memory care: 1 Number of bedridden residents allowed: 3
Employees Mentioned
NameTitleContext
Heather SeguraAdministratorMet with Licensing Program Analyst during inspection and discussed report
Janette RomeroLicensing Program AnalystConducted the unannounced annual inspection visit
Joel EsquivelLicensing Program ManagerNamed in report header
Inspection Report Complaint Investigation Census: 66 Capacity: 88 Deficiencies: 0 Feb 15, 2023
Visit Reason
An unannounced complaint investigation was conducted due to allegations that the licensee was not following infection control requirements and not providing residents with healthful accommodations.
Findings
The Licensing Program Analyst found no infection control concerns upon inspection, no feces or blood was found, and the resident's room was in immaculate order. Conflicting accounts of the incident were reported with no other witnesses present, resulting in the allegations being unsubstantiated.
Complaint Details
The complaint was unsubstantiated. Although the allegation may have happened or is valid, there was not a preponderance of evidence to prove the alleged violation did or did not occur.
Report Facts
Capacity: 88 Census: 66
Employees Mentioned
NameTitleContext
Jesse GardnerLicensing Program AnalystConducted the complaint investigation
Heather SeguraAdministratorFacility administrator met during investigation
Deborah MullenLicensing Program ManagerNamed in report as Licensing Program Manager
Inspection Report Complaint Investigation Census: 66 Capacity: 88 Deficiencies: 0 Oct 10, 2022
Visit Reason
The visit was an unannounced complaint investigation conducted in response to an allegation that the facility was administering medication without a prescription.
Findings
The investigation found that the facility had a valid prescription for the THC/CBD oil administered to Resident One, and the allegation was determined to be unfounded.
Complaint Details
The complaint alleging the facility was administering medication without a prescription was investigated and found to be unfounded, meaning the allegation was false and without reasonable basis.
Report Facts
Facility capacity: 88 Census: 66
Employees Mentioned
NameTitleContext
Jesse GardnerLicensing Program AnalystConducted the complaint investigation and delivered findings
Heather SeguraExecutive DirectorFacility representative who received the report
Eden RiveraBusiness Office CoordinatorMet with Licensing Program Analyst during the investigation
Deborah MullenLicensing Program ManagerNamed in the report as Licensing Program Manager
Inspection Report Annual Inspection Census: 66 Capacity: 88 Deficiencies: 0 Jul 26, 2022
Visit Reason
The visit was an unannounced required annual inspection with emphasis on infection control.
Findings
The Licensing Program Analyst observed sufficient hand hygiene supplies, cleaning and disinfecting provisions, and proper use of face coverings. The facility has a designated infection control lead responsible for tracking COVID-19 cases and maintaining PPE and cleaning supplies.
Report Facts
Residents present: 66 Facility capacity: 88 Caregivers present: 11
Employees Mentioned
NameTitleContext
Heather SeguraAdministratorMet with Licensing Program Analyst and discussed infection control practices
Venus MixsonLicensing Program AnalystConducted the inspection and made observations
Jazmond D HarrisLicensing Program ManagerNamed in report header
Inspection Report Annual Inspection Census: 68 Capacity: 88 Deficiencies: 0 Sep 16, 2021
Visit Reason
An unannounced annual inspection was conducted with an emphasis on infection control to assess compliance with Community Care Licensing guidelines.
Findings
The facility was found to have adequate infection control measures including proper PPE use, cleaning protocols, and staff training. No deficiencies were cited during the inspection.
Report Facts
Staff present: 26 Residents vaccinated: 65 Staff vaccinated: 81
Employees Mentioned
NameTitleContext
Andrea ClarkAssisted Living CoordinatorMet with Licensing Program Analyst during inspection
Yolanda DelgadoLicensing Program AnalystConducted the inspection
Efren MalagonLicensing Program ManagerNamed in report header
Report May 4, 2023
File
report_8_336403028_inx7_2023-05-04.pdf

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