Inspection Reports for Sunrise at La Costa

An unannounced case management visit was conducted following a self-reported incident involving alleged rough handling and physical abuse by a staff member towards two residents on June 1 and June 2, 2025.

The investigation found that Staff #1 was rough with two residents during transfers, including grabbing and pulling wrists and pushing a walker into a resident's knees. Staff #1 was suspended and subsequently terminated. One deficiency was cited for failure to protect residents from neglect and physical abuse.

The visit was complaint-related due to a self-reported incident involving Staff #1 allegedly being rough with two residents. Staff #1 was suspended and terminated. The complaint was substantiated based on interviews and record reviews.

An unannounced case management visit was conducted following a self-reported incident involving a missing $900 from a resident's bedroom.

No deficiencies were cited during the visit. The Licensing Program Analyst toured the facility, observed residents, reviewed records, and interviewed staff and residents. The incident may require further follow-up visits.

The inspection was conducted as a Case Management - Incident visit following a self-reported incident involving allegations of rough care by a staff member towards four residents on February 18, 2025.

Based on interviews and records review, there was no preponderance of evidence to conclude that the staff member was rough with residents. Conflicting staff interviews and inability to obtain reliable resident statements were noted. No deficiencies were cited during the visit.

The complaint involved allegations that Staff #1 was rough with Residents #1, #2, #3, and #4 while providing care. Staff #1 was suspended and later resigned. Interviews with staff provided conflicting information, and residents were unable to reliably report due to memory loss. The allegation was not substantiated.

An unannounced complaint investigation was conducted due to an allegation that neglect or lack of supervision resulted in a resident-on-resident altercation at the facility.

The investigation found that Resident #1 hit Resident #2 twice while exiting the elevator, but staff intervened immediately and separated the residents. Both residents attended the subsequent activity with supervision and did not interact further. The allegation was unsubstantiated as there was insufficient evidence to prove neglect or lack of supervision caused the altercation.

The complaint alleged neglect/lack of supervision resulting in a resident-on-resident altercation. The allegation was unsubstantiated after investigation including interviews, record reviews, and staff observations.

The inspection was an unannounced required One-Year Inspection to ensure substantial compliance with Title 22 regulations at the facility.

The facility was found to be in substantial compliance with regulations, with operational safety systems, sanitary conditions, proper medication storage and administration, adequate staffing, and compliant resident and staff records. No deficiencies or violations were noted in the report.

An unannounced complaint investigation was conducted following an allegation that the licensee did not issue a timely refund to a resident’s authorized representative.

The investigation found that the facility issued a full refund to the resident’s responsible party within the required timeframe and an additional refund due to an accounting oversight. The allegation was unsubstantiated based on the evidence.

The complaint alleged that the licensee did not provide Resident 1’s responsible party a full refund after the resident's death. The investigation included observations, records review, and interviews, concluding the allegation was unsubstantiated.

An unannounced complaint investigation was conducted in response to an allegation that staff did not safeguard a resident's personal belongings.

The investigation included observations, records review, and interviews, and found no corroborating evidence that the facility failed to safeguard the resident's belongings. The allegation was determined to be unsubstantiated.

The complaint alleged that staff did not safeguard a resident's personal belongings. The investigation found that the required inventory document was incomplete and not presented at move-in, but no evidence of theft or loss was found. The allegation was unsubstantiated.

The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2023-07-10 regarding multiple allegations including failure to make licensing reports available for public viewing and other resident care concerns.

The investigation substantiated that the licensee did not make available for public viewing a licensing report from the preceding 12 months. Other allegations related to resident furniture, laundry service, activities director employment, incident reporting, and records provision were found unsubstantiated based on interviews, observations, and records review.

The complaint investigation was substantiated for the allegation that the licensee did not make available for public viewing a licensing report from the preceding 12 months. Other allegations were unsubstantiated. The investigation included unannounced visits, staff interviews, records review, and observations. A Plan of Correction was developed and the deficiency was cited under California Code of Regulations, Title 22.

An unannounced required one-year inspection was conducted to ensure substantial compliance with Title 22 regulations at the facility.

The inspection found the facility to be in substantial compliance with regulations, including proper operation of safety systems, sanitary conditions, adequate food and medication storage, compliant staff and resident records, and sufficient staffing to meet residents' needs.

Licensing Program Manager Simon Jacob conducted a case management visit to investigate the circumstances surrounding a Death Report received on June 23, 2023.

No deficiencies were issued during the visit. Relevant records were reviewed and interviews conducted, including a request for the Death Certificate and Coroner's Report.

The visit was conducted in response to an LIC624 Incident Report regarding Resident #1 who briefly eloped from the facility's secured memory care unit on 06/03/2023.

The resident was quickly recovered unharmed. The inspection found that delayed egress doors and courtyard gates were functioning properly but lacked required signage as per California Health and Safety Code, resulting in one cited deficiency.

The visit was complaint-related, triggered by an incident report of a resident eloping from the secured memory care unit. Resident was unharmed and the incident was investigated.

An unannounced complaint investigation was conducted in response to allegations that staff did not administer a resident's medication as prescribed and that the facility charged a resident for services not rendered.

The investigation found no evidence to support the allegations. Records, staff, resident, and outside source interviews confirmed that medications were administered within prescribed timeframes and that services were offered but sometimes declined by the resident. Observations showed no resident was denied assistance or services.

The complaint was unsubstantiated based on interviews, direct observations, and records review. Allegations included failure to administer medication as prescribed and charging for services not provided. Evidence showed medications were given appropriately and services were declined by the resident, who exhibited disruptive behaviors affecting participation in activities.

The inspection was an unannounced complaint investigation visit triggered by an allegation that the licensee did not safeguard resident belongings.

The investigation found no substantiation for the allegation. Interviews, record reviews, and direct observations showed no evidence that staff stole resident property, and the resident's property was secured with a private lock. Police investigations also found no proof of theft.

The complaint alleged that a staff member stole from a resident. The investigation included interviews with staff, residents, and outside sources, facility tours, and records review. The allegation was found to be unsubstantiated due to lack of evidence and corroboration.

An unannounced complaint investigation was conducted due to an allegation that the facility was not following its infection control plan.

The investigation found that the facility was following infection control protocols, including proper use of PPE and appropriate resident isolation. The complaint was determined to be unfounded and dismissed.

The complaint alleged that Resident 2 was not separated from Resident 1, who tested positive for COVID-19, to prevent exposure. The investigation found that Resident 2 was moved to an unoccupied apartment on the same day Resident 1 tested positive, and all exposed residents were response tested as required. The complaint was unfounded.

An unannounced complaint investigation visit was conducted in response to allegations that the admission agreement was not signed by the resident who was their own responsible party and that the resident was not provided with a copy of the admission agreement.

The investigation found that the admission agreement was signed by the resident on 12/24/19 and that it was standard facility procedure to provide a copy of the signed agreement to residents. However, there was uncertainty whether the resident received a copy at admission. The allegations were determined to be unsubstantiated due to lack of preponderance of evidence.

The complaint was unsubstantiated, meaning there was not sufficient evidence to prove the alleged violations occurred.

An unannounced Required 1-Year Visit was conducted to evaluate the facility's compliance with regulations, including infection control measures.

No deficiencies were cited or observed during the inspection. The Licensing Program Analyst provided technical assistance and evaluated the facility's infection control mitigation plan.

An unannounced case management virtual visit was conducted due to the COVID-19 pandemic following a self-reported resident death.

The Licensing Program Analyst conducted a virtual health and safety check, interviewed facility leadership, and reviewed records. No deficiencies were cited during this visit.

An unannounced case management virtual visit was conducted due to the COVID-19 pandemic following a self-reported incident involving a resident injured by a staff member.

No deficiencies were cited during the visit after reviewing facility records and interviewing the administrator.

The visit was an unannounced case management virtual visit triggered by a self-reported incident involving Resident 1 who was hospitalized with an injury and later passed away.

The Licensing Program Analyst and Manager toured the facility, reviewed records, and interviewed staff. No deficiencies were cited during this visit.

The visit was conducted due to a self-reported incident regarding Resident 1, who was hospitalized on February 15, 2021, and passed away on February 27, 2021.