Inspection Report Summary
Most inspections found no deficiencies, with many complaint investigations unsubstantiated, indicating generally good compliance. The facility’s most recent report on August 15, 2025, was free of deficiencies and confirmed that elevator repairs were nearly complete with no safety concerns. The only deficiency noted during this period was a failure to report the elevator disrepair to the licensing agency in July 2025, which was cited as a Type B violation but did not result in fines or enforcement actions. Other complaints related to staff care, environment, and resident needs were investigated and found unsubstantiated. Overall, the facility showed improvement by resolving elevator issues and maintaining compliance in recent inspections.
Deficiencies (last 5 years)
Deficiencies (over 5 years)
0.2 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
95% better than California average
California average: 4 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
63% occupied
Based on a August 2025 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Census over time
Inspection Report
Follow-Up
Census: 80
Capacity: 127
Deficiencies: 0
Aug 15, 2025
Visit Reason
The visit was a Case Management follow-up to a prior complaint investigation regarding the facility's elevator disrepair, to verify protocols ensuring resident safety.
Findings
Two of the three elevators were repaired and operational with the third expected to be completed the day of the visit. No safety concerns or deficiencies were cited during this visit.
Complaint Details
The prior complaint investigation concerned the facility's elevator being in disrepair since June 26, 2025. This visit served as a follow-up to assess safety protocols and repair progress.
Report Facts
Elevators operational: 2
Total elevators: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jim Howland | Executive Director | Met with Licensing Program Analyst and provided information about elevator repairs |
| Deborah Lee | Licensing Program Analyst | Conducted the Case Management follow-up visit |
Inspection Report
Annual Inspection
Census: 70
Capacity: 127
Deficiencies: 0
Jul 30, 2025
Visit Reason
An unannounced annual required visit was conducted using the CARE Inspection Tool to evaluate compliance with licensing requirements for the facility.
Findings
The facility was found to be clean, sanitary, and appropriately furnished with no observed deficiencies. All inspected areas including bedrooms, bathrooms, kitchen, and safety equipment were in good condition and compliant with regulations. No citations were issued at this time.
Report Facts
Units inspected: 10
Units inspected: 10
Water temperature range: 113.5
Water temperature range: 115.2
Room temperature range: 75
Room temperature range: 76
Residents bedridden capacity: 9
Hospice waiver capacity: 20
Facility units: 80
Bathrooms: 86
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| James Howland | Executive Director | Met with Licensing Program Analysts during inspection and received the Facility Evaluation Report |
Inspection Report
Complaint Investigation
Census: 70
Capacity: 127
Deficiencies: 0
Jul 30, 2025
Visit Reason
An unannounced complaint investigation was conducted due to an allegation that facility staff does not ensure elevators are in good repair.
Findings
The investigation found that one elevator had been out of service for over 30 days and was being repaired, while the other elevator was functioning properly without closing abruptly on residents. Interviews with residents, witnesses, and the elevator technician confirmed no safety hazards. The allegation was found to be unsubstantiated.
Complaint Details
The complaint alleged that the elevator that works in the facility closes for residents without stopping. After investigation, including interviews and inspection, there was insufficient evidence to support the allegation, and it was deemed unsubstantiated.
Report Facts
Facility capacity: 127
Census: 70
Elevator out of service duration (days): 30
Number of residents interviewed: 5
Number of witnesses interviewed: 2
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jim Howland | Executive Director | Met with Licensing Program Analyst and provided information about elevator status |
| Alfonso Iniguez | Licensing Program Analyst | Conducted the complaint investigation |
Inspection Report
Complaint Investigation
Census: 79
Capacity: 127
Deficiencies: 0
Jul 23, 2025
Visit Reason
An unannounced complaint investigation was conducted in response to an allegation that staff do not ensure the elevator is in good repair.
Findings
The investigation found that one elevator broke down on June 26, 2025, due to an overheated valve requiring replacement. The facility communicated regularly with the elevator repair company OTIS Elevators and is awaiting parts. The allegation was found to be unsubstantiated due to insufficient evidence of neglect.
Complaint Details
The complaint alleged that the facility was doing nothing to fix the elevator in disrepair. The investigation revealed ongoing repair efforts and communication with the repair company. The allegation was determined to be unsubstantiated.
Report Facts
Facility capacity: 127
Census: 79
Dates of communication: 9
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Melon Rivera | Executive Director | Interviewed during investigation and named in elevator repair discussion |
| Alfonso Iniguez | Licensing Program Analyst | Conducted the complaint investigation |
| Eva M Alvarez | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Complaint Investigation
Census: 71
Capacity: 127
Deficiencies: 1
Jul 23, 2025
Visit Reason
The visit was a case management inspection conducted as part of a complaint investigation regarding the facility's elevator being in disrepair since June 26, 2025, which had not been reported to the department.
Findings
The facility was found to have failed to report the elevator disrepair issue to the licensing agency, which poses a potential health and safety risk to residents. A Type B deficiency citation was issued under California Code of Regulations, Title 22, Division 6, Chapter 8.
Complaint Details
The visit was triggered by a complaint investigation (11-AS-20250716110807) related to the elevator disrepair issue.
Severity Breakdown
Type B: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Facility staff failed to report to the department that one of the elevators was in disrepair since 6/26/25, posing a potential health and safety risk to residents. | Type B |
Report Facts
Fine amount: 100
Plan of Correction Due Date: 2
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Melon Rivera | Executive Director | Met with Licensing Program Analyst during inspection and received the Facility Evaluation Report |
| Alfonso Iniguez | Licensing Program Analyst | Conducted the case management visit and authored the report |
| Eva M Alvarez | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Complaint Investigation
Census: 79
Capacity: 127
Deficiencies: 0
Jul 23, 2025
Visit Reason
The visit was conducted as a case management visit following receipt of an Unusual Incident Report regarding an allegation of physical abuse reported anonymously and a prior Report of Suspected Dependent Adult/Elder Abuse related to an incident involving resident R#1 and staff S#1.
Findings
No deficiencies were observed during the visit, and therefore no citations were issued at this time according to the California Code of Regulations (Title 22, Division 6, Chapter 8).
Complaint Details
The complaint involved an allegation of physical abuse reported anonymously on 7/15/25 concerning an incident on 6/4/2025 where staff S#1 used additional force to complete peri-care on resident R#1 who resisted by locking their legs. Another staff member S#2 witnessed the incident and noted a nonverbal response from the resident.
Report Facts
Facility capacity: 127
Census: 79
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Melon Rivera | Executive Director | Met with Licensing Program Analyst during the visit |
| Alfonso Iniguez | Licensing Program Analyst | Conducted the case management visit and gathered documentation |
| Eva M Alvarez | Licensing Program Manager | Named in the report as Licensing Program Manager |
Inspection Report
Census: 84
Capacity: 127
Deficiencies: 0
Jan 31, 2025
Visit Reason
The visit was a case management visit conducted following receipt of an Unusual Incident/Injury Report and a Report of Suspected Dependent Adult/Elder Abuse regarding a resident and a friend found in bed together, which was investigated by police.
Findings
No deficiencies were observed during the visit, and no citations were issued. The police investigation concluded the encounter was consensual.
Complaint Details
The visit was triggered by a complaint involving an unusual incident and suspected elder abuse report. The police investigation found the encounter to be consensual.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Zachary Michael Howell | Executive Director | Met with Licensing Program Analyst during the visit and received the Facility Evaluation Report. |
| Alfonso Iniguez | Licensing Program Analyst | Conducted the case management visit and health and safety check. |
Inspection Report
Complaint Investigation
Census: 77
Capacity: 127
Deficiencies: 0
Jan 14, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit conducted to investigate allegations received on 2025-01-02 regarding cleanliness of residents' rooms, shower assistance to residents, and quality of food provided.
Findings
The investigation included interviews with staff and residents, facility tours, and document reviews. All allegations were found to be unsubstantiated due to insufficient evidence. Residents and staff refuted the complaints, and facility records supported compliance with housekeeping, bathing assistance, and food quality standards.
Complaint Details
The complaint included three allegations: 1) Staff did not ensure residents' rooms were kept clean, 2) Staff did not provide shower assistance to residents in care, and 3) Resident was not provided good quality food. After investigation, all allegations were deemed unsubstantiated due to lack of evidence.
Report Facts
Capacity: 127
Census: 77
Meal Service rating: 100
Nutritional Assessment score: 83
Quality Control Compliance rating: 97
Number of residents interviewed: 7
Number of staff interviewed: 6
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Zachary Michael Howell | Senior General Manager | Met with during inspection and involved in exit interview |
| Ernand Dabuet | Licensing Program Analyst | Conducted the complaint investigation |
| Janae Hammond | Licensing Program Manager | Oversaw the complaint investigation |
Inspection Report
Census: 70
Capacity: 127
Deficiencies: 0
Nov 7, 2024
Visit Reason
The visit was a Case Management visit conducted by Licensing Program Analyst Alfonso Iniguez to review compliance with privacy regulations and admission requirements following a complaint investigation at another facility.
Findings
No deficiencies were observed during this visit. The facility was found to be in compliance with privacy regulations regarding surveillance cameras and with Health and Safety Code Section 1569.153 concerning admission of new residents.
Report Facts
Residents' files reviewed: 7
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Zachary Michael Howell | Executive Director | Met with Licensing Program Analyst during the Case Management visit and reviewed video surveillance and residents' files |
| Alfonso Iniguez | Licensing Program Analyst | Conducted the Case Management visit and reviewed compliance with regulations |
Inspection Report
Complaint Investigation
Census: 73
Capacity: 127
Deficiencies: 0
Oct 3, 2024
Visit Reason
An unannounced complaint investigation visit was conducted following a complaint received on 09/25/2024 regarding allegations that staff did not meet a resident's incontinence needs, did not answer a resident's call button timely, and did not monitor a resident for changes in condition.
Findings
The investigation found no evidence to substantiate the allegations. Staff and residents denied the claims, and records showed no indication of neglect or abuse. The facility was cleared of COVID-19 infection, and no deficiencies were cited.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included failure to meet a resident's incontinence needs, untimely response to call buttons, and failure to monitor changes in condition. Interviews with staff and residents, record reviews, and observations did not support the allegations.
Report Facts
Capacity: 127
Census: 73
Response time: 10
Date complaint received: Sep 25, 2024
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Pamela Bunker | Licensing Program Analyst | Conducted the complaint investigation visit |
| Stephanie Cifuentes | Licensing Program Manager | Named in report as Licensing Program Manager |
| Liza Bond | Facility Nurse | Met with Licensing Program Analyst during investigation |
| Zachary Michael Howell | Administrator | Facility Administrator named in report |
Inspection Report
Complaint Investigation
Census: 77
Capacity: 127
Deficiencies: 0
Sep 10, 2024
Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations that staff did not ensure the facility air conditioning was not in disrepair and that staff were not providing a comfortable environment for residents.
Findings
The investigation found that the air conditioning unit was functioning with some minor issues in the Bistro area but did not exceed 85°F, and residents and staff confirmed the AC was working. The facility was providing a comfortable environment for residents. The allegations were found to be unsubstantiated due to insufficient evidence.
Complaint Details
The complaint alleged that the facility's air conditioning unit in the common areas was not working and that staff were not providing a comfortable environment for residents. After interviews with the administrator, residents, and staff, and a health and safety check including temperature measurements, the allegations were found to be unsubstantiated.
Report Facts
Facility temperature readings: 78.1
Facility temperature readings: 73.1
Facility temperature readings: 77
Facility temperature readings: 75.3
Facility temperature readings: 73.4
Facility temperature readings: 69.9
Facility temperature readings: 69.8
Facility temperature readings: 74.3
Facility overall temperature: 74.5
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Zachary Michael Howell | Administrator | Met with during investigation and provided statements regarding air conditioning and facility environment |
| Alfonso Iniguez | Licensing Program Analyst | Conducted the complaint investigation visit and interviews |
| Eva M Alvarez | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Annual Inspection
Census: 70
Capacity: 127
Deficiencies: 0
Jul 10, 2024
Visit Reason
An unannounced annual required visit was conducted using the CARE Inspection Tool to evaluate compliance with licensing regulations.
Findings
The facility was found to be clean, sanitary, and appropriately furnished with no observed deficiencies. All safety equipment was operable, infection control practices were followed, and no discrepancies were found in medication administration records.
Report Facts
Residents' service files reviewed: 5
Staff personnel files reviewed: 6
Medication Administration Records reviewed: 5
Fire/Disaster Drills date: Jun 28, 2024
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Zachary Michael Howell | Executive Director | Met with Licensing Program Analyst during inspection and received the Facility Evaluation Report |
| Alfonso Iniguez | Licensing Program Analyst | Conducted the inspection visit |
| Eva M Alvarez | Licensing Program Manager | Named in the report as Licensing Program Manager |
Inspection Report
Complaint Investigation
Census: 70
Capacity: 127
Deficiencies: 0
May 9, 2024
Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations that staff did not properly manage residents' medical conditions, assist with hygiene needs, and ensure residents' dietary needs were met.
Findings
The investigation found insufficient evidence to substantiate the allegations. Staff and records showed that medical conditions, hygiene assistance, and dietary needs were managed according to physician orders and facility policies. No deficiencies were cited.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included improper management of residents' medical conditions, lack of assistance with hygiene, and failure to meet dietary needs. Interviews with staff, residents, and review of records did not support these allegations.
Report Facts
Facility capacity: 127
Resident census: 70
Number of residents interviewed: 5
Number of staff interviewed: 5
Number of allegations: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Antonine Richard | Licensing Program Analyst | Conducted the complaint investigation |
| Liza Bond | Resident Care Director | Interviewed regarding allegations and investigation |
| Nancy Maya | Assisted Living Coordinator | Received copy of the report during exit interview |
| Eva M Alvarez | Licensing Program Manager | Named in report header and signature |
Inspection Report
Complaint Investigation
Census: 76
Capacity: 127
Deficiencies: 0
Apr 9, 2024
Visit Reason
The visit was an unannounced complaint investigation conducted in response to allegations received on 2023-04-18 regarding staff behavior and care practices at the facility.
Findings
The investigation found no evidence to substantiate the allegations that staff yelled at residents, failed to provide timely assistance resulting in resident urination, forced residents to eat in their bedrooms, or had insufficient staffing to escort residents to the dining room. Interviews with residents and staff, observations, and record reviews did not support the complaints, and no deficiencies were cited.
Complaint Details
The complaint investigation addressed four allegations: staff yelling at residents, untimely assistance leading to resident urination, forcing residents to eat in their bedrooms, and insufficient staffing to escort residents to the dining room. All allegations were found unsubstantiated due to lack of evidence.
Report Facts
Residents interviewed: 7
Staff interviewed: 5
Staff on duty: 4
Staff on duty: 4
Call button response time: 8
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Antonine Richard | Licensing Program Analyst | Conducted the complaint investigation and authored the report |
| Eva M Alvarez | Licensing Program Manager | Oversaw the complaint investigation |
| Theresa Mack | Director Sales | Met with Licensing Program Analyst during investigation |
| Liza Bond | Resident Care Director | Met with Licensing Program Analyst during investigation |
| Nancy Maya | Assisted Living Coordinator | Participated in investigation and received copy of report |
Inspection Report
Annual Inspection
Census: 67
Capacity: 127
Deficiencies: 0
Jul 26, 2023
Visit Reason
The visit was an unannounced annual inspection conducted by Licensing Program Analyst David España to evaluate compliance with regulations at Sunrise of Beverly Hills.
Findings
No deficiencies were observed during the inspection, and no citations were issued. The facility met all regulatory requirements including operational smoke detectors, fire inspection, appliance functionality, water temperature, first aid supplies, and secure storage of files.
Report Facts
Resident files reviewed: 5
Staff files reviewed: 5
Non-ambulatory capacity: 118
Bed-ridden capacity: 9
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Rita Meldonian | Administrator | Met with Licensing Program Analyst during inspection and exit interview |
| David España | Licensing Program Analyst | Conducted the inspection visit |
| Elizabeth Bond | Met with Licensing Program Analyst during inspection |
Inspection Report
Annual Inspection
Census: 68
Capacity: 127
Deficiencies: 0
Jul 24, 2023
Visit Reason
The visit was an unannounced annual inspection conducted to evaluate the facility's compliance with regulations.
Findings
The Licensing Program Analyst toured the facility and observed that all areas were clear of hazards and all appliances and food storage practices in the kitchen were in good condition. No deficiencies or citations were issued at this time.
Report Facts
Units in facility: 80
Bathrooms in facility: 86
Floors in facility: 5
Perishable food supply: 4
Non-perishable food supply: 7
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Rita Meldonian | Administrator | Met with Licensing Program Analyst during inspection and participated in facility tour |
| David España | Licensing Program Analyst | Conducted the unannounced annual inspection |
Inspection Report
Complaint Investigation
Census: 70
Capacity: 127
Deficiencies: 0
May 12, 2023
Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations received on 2023-05-04 regarding staff not following COVID-19 protocol, not meeting residents' dietary needs, allowing unauthorized persons to enter the facility, and not communicating with residents or their authorized representatives about care.
Findings
The investigation found that the facility was following COVID-19 protocols, meeting residents' dietary needs including special diets, preventing unauthorized persons from entering, and communicating appropriately with residents and their representatives. All allegations were denied by staff and residents and deemed unsubstantiated due to insufficient evidence.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included failure to follow COVID-19 protocols, failure to meet dietary needs, failure to prevent unauthorized entry, and failure to communicate with residents or representatives. Interviews with staff and residents, observations, and document reviews did not support the allegations.
Report Facts
Residents present during inspection: 70
Total licensed capacity: 127
COVID-19 cases: 1
COVID-19 cases: 2
Residents not contracting COVID-19 after incident: 12
Caregiver staffing on Easter Holiday: 1
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Rita Meldonian | Executive Director | Met with Licensing Program Analyst and provided statements regarding COVID-19 protocols and facility operations |
| Pamela Bunker | Licensing Program Analyst | Conducted the complaint investigation visit and interviews |
| Stephanie Cifuentes | Licensing Program Manager | Named as Licensing Program Manager on the report |
| Erica Juarez | Memory Care Coordinator | Mentioned as handling the Memory Care Unit and staff decisions |
Inspection Report
Census: 72
Capacity: 127
Deficiencies: 0
Sep 7, 2022
Visit Reason
The visit was a Case Management - Incident visit conducted to follow up on a fire incident that occurred on 09/07/2022 in one of the suites at the facility.
Findings
The Licensing Program Analyst conducted an interview, toured the facility to assess damages, reviewed the emergency disaster plan, and confirmed the facility followed their plan. The facility has vacant suites and will relocate 8 residents to these suites. Servpro was onsite providing cleanup and air quality services.
Report Facts
Residents relocated: 8
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jason Malone | Administrator | Met with Licensing Program Analyst during the incident visit and involved in the incident follow-up |
| Troy Agard | Licensing Program Analyst | Conducted the Case Management - Incident visit and assessment |
| Ulysses Coronel | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Complaint Investigation
Census: 66
Capacity: 127
Deficiencies: 0
Mar 30, 2022
Visit Reason
The visit was an unannounced complaint investigation conducted to address an allegation that a resident received unexplained bruises while in care.
Findings
The investigation included interviews with staff and residents, a facility tour, and record reviews. The preponderance of evidence standard was not met to substantiate the allegation; staff and most residents denied the allegation, and bruising was attributed to hospital restraint during a prior hospital visit.
Complaint Details
The complaint alleged that a resident sustained unexplained bruises while in care. The investigation found no substantiation of the allegation based on interviews, record reviews, and observations.
Report Facts
Capacity: 127
Census: 66
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jason Malone | Executive Director | Met with Licensing Program Analyst during investigation and involved in the complaint investigation |
| Troy Agard | Licensing Program Analyst | Conducted the complaint investigation |
| Angela J Kendrick | Licensing Program Manager | Named as Licensing Program Manager on the report |
Inspection Report
Original Licensing
Census: 57
Capacity: 127
Deficiencies: 0
Jul 16, 2021
Visit Reason
The visit was conducted as a Change in Ownership pre-licensing evaluation for a Residential Care Facility for the Elderly to serve individuals aged 60 years and older.
Findings
The facility was found to be in substantial compliance with licensing requirements, with adequate structure, bedrooms, bathrooms, emergency equipment, food service, smoke detectors, appliances, and safety measures. The facility was approved for a capacity of 127 residents, including 118 non-ambulatory and 9 bedridden, and 20 hospice residents.
Report Facts
Facility capacity: 127
Current census: 57
Fire inspection date: Apr 13, 2021
Water temperature: 113
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jason Malone | Administrator | Facility administrator met during the visit |
| Troy Agard | Licensing Program Analyst | Conducted the pre-licensing evaluation visit |
| Angela J Kendrick | Licensing Program Manager | Named as Licensing Program Manager on report |
Inspection Report
Capacity: 127
Deficiencies: 0
Jun 29, 2021
Visit Reason
The visit was an office type evaluation related to a Change of Ownership (CHOW) application, including a telephone call to complete Component II (COMP II) with the applicant and administrator to confirm understanding of Title 22 and various regulatory requirements.
Findings
The applicant and administrator successfully completed COMP II via telephone, confirming understanding of facility operation, staff qualifications, program policies, and application document review including criminal record clearance, health screening, fire clearance, and other licensing requirements.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jason Malone | Administrator | Participant in COMP II telephone call confirming understanding of Title 22 and regulatory requirements. |
| Carla Sanchez | Participant in COMP II telephone call confirming understanding of Title 22 and regulatory requirements. | |
| Mirella Quaranta | Licensing Program Manager | Named as Licensing Program Manager on the report. |
| Stefania Fonteno | Licensing Program Analyst | Named as Licensing Program Analyst on the report. |
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