Inspection Reports for Sunrise of Mission Viejo

An unannounced case management incident inspection was conducted to follow up on an incident report submitted regarding a resident's allegation of being dragged to the bathroom.

The investigation found no injuries or deficiencies related to the incident. The resident's statement was interpreted as being pushed too fast in a wheelchair, and no violations of Title 22 Division 6 of the California Code of Regulations were cited.

The visit was triggered by a complaint alleging that Resident #1 was dragged to the bathroom. The complaint was not substantiated as no injuries or violations were found.

Licensing Program Analysts conducted an unannounced annual required evaluation of the facility to assess compliance with licensing requirements.

The facility was inspected for physical plant safety, medication storage, staff training, and resident care. No deficiencies were cited and the facility was found to be in compliance with Title 22 Division 6 of the California Code of Regulations.

The inspection was an unannounced Required 1 Year Annual Inspection conducted by Licensing Program Analysts and the Licensing Program Manager to evaluate compliance with regulatory standards.

The facility was found to be in compliance with no deficiencies cited under Title 22, Division 6, Chapter 6 of the California Code of Regulations. Two Technical Violations were issued related to posting size and emergency assembly point identification.

The inspection visit was conducted as an unannounced complaint investigation following a complaint received on 2023-08-02 alleging that staff did not monitor a resident's health changes.

The investigation found that the allegation was unfounded based on interviews with residents and staff and review of pertinent records. It was determined that the resident's attending physician was not affiliated with the facility and that the staff did monitor residents' health changes appropriately.

The complaint alleged that staff did not monitor the resident's health changes. After investigation, including interviews and record review, the allegation was deemed unfounded, meaning it was false or without reasonable basis.

This unannounced inspection was conducted to follow up on construction plans for renovating the kitchen floor submitted on 2023-06-27.

The kitchen floor renovation project was completed on 2023-08-11 without issues. The kitchen was observed to be clean, organized, and fully equipped with no health and safety concerns. No deficiencies were cited.

This unannounced inspection was conducted to follow up on construction plans for renovating the kitchen floor submitted to the Orange County Regional Office on 06/27/2023.

The inspection included a tour of the facility, review of construction plans, and discussion of the renovation project. No health and safety concerns were observed, and no deficiencies were cited.

The visit was an unannounced case management inspection conducted to review three incident reports received on 09/19/2022, 11/16/2022, and 12/03/2022.

Interviews were conducted with three residents and staff, and pertinent records were reviewed. No immediate health and safety concerns were identified, and no deficiencies were issued during this visit.

The inspection was an unannounced complaint investigation visit triggered by an allegation that the facility is understaffed.

The investigation found substantiated evidence that the facility experienced staffing shortages, particularly in the Reminiscence Memory Care Unit, resulting in residents not being supervised or assisted timely. Observations included unsupervised residents during meals, delayed response to call lights, and staff shortages due to no-shows and breaks.

The complaint alleging understaffing was substantiated based on interviews with twelve staff members, observations of unsupervised residents, and delayed responses to call lights. The Executive Director confirmed staffing challenges and agreed to corrective actions.

An unannounced complaint investigation visit was conducted in response to an allegation that residents sustained unexplained bruising while in care.

The investigation found the complaint allegation to be unfounded, meaning the allegation was false, could not have happened, or was without a reasonable basis. The complaint was dismissed.

The complaint allegation was that residents sustained unexplained bruising while in care. The allegation was found to be unfounded after investigation.

Licensing Program Analyst Joseph Alejandre made an unannounced visit to conduct the required annual inspection (mitigation).

The facility was toured and inspected with no deficiencies cited. All safety equipment and emergency supplies were found in proper condition, and the facility submitted a mitigation plan pending approval.