Inspection Report Summary
Most inspections found no deficiencies, with clean reports in September 2023, March 2024, and the most recent visit on June 24, 2025, which had no deficiencies. The April 3, 2025 annual inspection cited two deficiencies involving a staff member’s missing criminal record clearance and insufficient non-perishable food supplies for emergency preparedness, both posing risks but no fines or enforcement actions were listed. Earlier complaint investigations in late 2021 found some substantiated issues related to incontinence care and sanitation in a resident’s room, but other complaints were unsubstantiated. Since then, the facility appears to have improved, correcting the food supply issue by June 2025 and maintaining safety features. Several complaint investigations were unsubstantiated, and recent inspections show a positive trend toward compliance.
Deficiencies (last 5 years)
Deficiencies (over 5 years)
0.8 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
80% better than California average
California average: 4 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
82% occupied
Based on a June 2025 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
Census over time
Inspection Report
Census: 70
Capacity: 85
Deficiencies: 0
Date: Jun 24, 2025
Visit Reason
The visit was an unannounced case management follow-up to review information obtained during the annual inspection on 2025-04-03, including staff training and proof of correction regarding nonperishable food supply.
Findings
The licensing analyst confirmed that the main entry door is equipped with a keypad and delayed egress alert, and that three other exits have keypads with auditory alarms but no delayed egress. Proof of correction for the nonperishable food supply citation was provided. No deficiencies were cited during this visit.
Report Facts
Capacity: 85
Census: 70
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Abbie Apolinario | Administrator | Met with licensing analyst during inspection |
| Audrey Jeung | Licensing Program Analyst | Conducted the inspection and follow-up |
| April Cowan | Licensing Program Manager | Named in report header |
Inspection Report
Annual Inspection
Census: 70
Capacity: 85
Deficiencies: 2
Date: Apr 3, 2025
Visit Reason
The inspection was a required unannounced 1-year comprehensive inspection of the Sunrise of San Mateo assisted living facility to evaluate compliance with California Code of Regulations, Title 22.
Findings
The inspection found deficiencies related to criminal record clearance for staff and insufficient non-perishable food supplies for emergency preparedness. The facility maintains adequate safety features such as emergency signal systems, carbon monoxide detectors, and hygiene supplies, but cited violations pose immediate and potential risks to residents.
Deficiencies (2)
Criminal record clearance not associated with facility for staff member #2 who worked almost 2 years, posing immediate health, safety, or personal rights risk.
Insufficient non-perishable food supply to feed all 70 residents for 7 days in an emergency, posing potential health, safety, or personal rights risk.
Report Facts
Civil penalty amount: 100
Number of residents: 70
Total licensed capacity: 85
Number of emergency food boxes: 17
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Abbie Apolinario | Executive Director | Certified RCFE administrator overseeing facility operations |
| Rob Graves | Met with during inspection | |
| Audrey Jeung | Licensing Program Analyst | Conducted the inspection and signed the report |
| April Cowan | Licensing Program Manager | Oversaw licensing program related to this inspection |
Inspection Report
Census: 68
Capacity: 85
Deficiencies: 0
Date: Jun 24, 2024
Visit Reason
The visit was a Case Management visit regarding a resident who fell.
Findings
No deficiencies were cited during the visit. The Licensing Program Analyst gathered information about the incident and reviewed call button response time documentation.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| John Calandra | Licensing Program Analyst | Conducted the Case Management visit and gathered information about the resident fall incident. |
Inspection Report
Annual Inspection
Census: 67
Capacity: 85
Deficiencies: 0
Date: Mar 11, 2024
Visit Reason
An unannounced annual inspection was conducted to evaluate compliance with licensing requirements and overall facility conditions.
Findings
The facility was found to be clean, safe, and well-maintained with no fire safety hazards or obstructions. Resident and staff records were complete and up to date, medications were properly stored and accounted for, and emergency preparedness measures were current. No citations were issued during the visit.
Report Facts
Resident records reviewed: 5
Staff records reviewed: 5
Perishables observed: 2
Non-perishables observed: 7
Fire extinguisher check date: 202402
Hot water temperature range: 112
Hot water temperature range: 115
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Abbie Apolinario | Administrator | Met with Licensing Program Analyst during inspection and discussed visit purpose |
| Komal Charitra | Licensing Program Analyst | Conducted the unannounced annual inspection |
| Cara Smith | Licensing Program Manager | Named in report header |
Inspection Report
Annual Inspection
Census: 62
Capacity: 85
Deficiencies: 0
Date: Sep 24, 2023
Visit Reason
Licensing Program Analyst Victoria Brown arrived unannounced to conduct a Required - 1 Year visit on 09/24/2023 at 9:00 AM to evaluate the facility's compliance with regulations.
Findings
No deficiencies were observed or cited during the inspection. The facility met all regulatory requirements including safety, medication storage, and environmental conditions.
Report Facts
Hospice approved capacity: 20
Memory Care Unit capacity: 27
Residents receiving hospice care: 6
Bedridden residents: 0
Facility temperature range: 71
Facility temperature range: 74
Hot water temperature range: 112.3
Hot water temperature range: 114.6
Staff files reviewed: 3
Resident files reviewed: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Victoria Brown | Licensing Program Analyst | Conducted the inspection and signed the report |
| Abbie Apolinario | Administrator | Met with Licensing Program Analyst during the inspection |
| Leslie Guerrero | Reminiscence Coordinator | Met with Licensing Program Analyst during the inspection |
| StelaMarie Pham | Resident Care Director | Met with Licensing Program Analyst during the inspection |
| Joanne-Ruth Gutierrez | Assisted Living Coordinator | Met with Licensing Program Analyst during the inspection |
| Robert Graves | Maintenance Coordinator | Met with Licensing Program Analyst during the inspection |
Inspection Report
Complaint Investigation
Capacity: 85
Deficiencies: 0
Date: Dec 27, 2021
Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to an allegation that a resident sustained injuries while in care.
Complaint Details
The complaint alleged that a resident sustained injuries while in care. The investigation concluded the allegation was unsubstantiated.
Findings
The investigation found that although the resident sustained new injuries from a fall, the resident was independent, did not require multiple staff checks, and was able to verbalize needs. The allegation was determined to be unsubstantiated due to lack of preponderance of evidence.
Report Facts
Facility capacity: 85
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Komal Charitra | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Josephine Chan | Dining Service Coordinator | Met with Licensing Program Analyst during investigation and report review |
| Julio Montes | Licensing Program Manager | Named in report as Licensing Program Manager |
| Stephanie Hall | Administrator | Facility administrator mentioned in report |
Inspection Report
Complaint Investigation
Capacity: 85
Deficiencies: 2
Date: Nov 23, 2021
Visit Reason
The inspection was an unannounced complaint investigation visit conducted in response to a complaint received on 2021-10-18 regarding allegations of inadequate incontinence care, unsanitary conditions, and failure to provide appropriate diabetes care to a resident.
Complaint Details
The complaint was substantiated regarding failure to assist resident with incontinence care and maintain sanitary conditions. The allegation of failure to provide appropriate diabetes care was unsubstantiated.
Findings
The investigation substantiated that the licensee failed to assist the resident with incontinence care, failed to maintain the resident's room in a sanitary condition, and failed to document and address the resident's health changes. The allegation regarding failure to provide appropriate diabetes care was unsubstantiated.
Deficiencies (2)
Failure to observe and document changes in resident's physical and health condition, and failure to update physician report or develop an appropriate care plan.
Failure to maintain the facility clean, safe, sanitary, and in good repair; specifically, the resident's room was disheveled, mattress soaked in urine, and strong urine odor persisted.
Report Facts
Facility capacity: 85
Resident glucose level: 407
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Komal Charitra | Licensing Program Analyst | Conducted the complaint investigation and delivered findings |
| Deanna Chan | Resident Care Director | Met with Licensing Program Analyst during investigation and delivery of findings |
| Julio Montes | Licensing Program Manager | Named as Licensing Program Manager overseeing the investigation |
Inspection Report
Census: 55
Capacity: 85
Deficiencies: 0
Date: Dec 23, 2020
Visit Reason
The inspection was conducted as an unannounced case management visit to obtain information regarding an unusual incident that occurred on 12/20/2020.
Findings
The Licensing Program Analyst interviewed the Executive Director and requested relevant documents related to the incident. The incident requires further investigation, and follow-up interviews and document reviews are planned.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Shabana Buksh | Licensing Program Analyst | Conducted the unannounced case management inspection and authored the report. |
| Stephanie Hall | Administrator | Facility Administrator met with the Licensing Program Analyst during the inspection. |
| Brenda Chan | Licensing Program Manager | Named as Licensing Program Manager on the report. |
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