Inspection Reports for Sunrise of San Mateo

The visit was an unannounced case management follow-up to review information obtained during the annual inspection on 2025-04-03, including staff training and proof of correction regarding nonperishable food supply.

The licensing analyst confirmed that the main entry door is equipped with a keypad and delayed egress alert, and that three other exits have keypads with auditory alarms but no delayed egress. Proof of correction for the nonperishable food supply citation was provided. No deficiencies were cited during this visit.

The inspection was a required unannounced 1-year comprehensive inspection of the Sunrise of San Mateo assisted living facility to evaluate compliance with California Code of Regulations, Title 22.

The inspection found deficiencies related to criminal record clearance for staff and insufficient non-perishable food supplies for emergency preparedness. The facility maintains adequate safety features such as emergency signal systems, carbon monoxide detectors, and hygiene supplies, but cited violations pose immediate and potential risks to residents.

The visit was a Case Management visit regarding a resident who fell.

No deficiencies were cited during the visit. The Licensing Program Analyst gathered information about the incident and reviewed call button response time documentation.

An unannounced annual inspection was conducted to evaluate compliance with licensing requirements and overall facility conditions.

The facility was found to be clean, safe, and well-maintained with no fire safety hazards or obstructions. Resident and staff records were complete and up to date, medications were properly stored and accounted for, and emergency preparedness measures were current. No citations were issued during the visit.

Licensing Program Analyst Victoria Brown arrived unannounced to conduct a Required - 1 Year visit on 09/24/2023 at 9:00 AM to evaluate the facility's compliance with regulations.

No deficiencies were observed or cited during the inspection. The facility met all regulatory requirements including safety, medication storage, and environmental conditions.

The inspection was an unannounced complaint investigation visit conducted in response to an allegation that a resident sustained injuries while in care.

The investigation found that although the resident sustained new injuries from a fall, the resident was independent, did not require multiple staff checks, and was able to verbalize needs. The allegation was determined to be unsubstantiated due to lack of preponderance of evidence.

The complaint alleged that a resident sustained injuries while in care. The investigation concluded the allegation was unsubstantiated.

The inspection was an unannounced complaint investigation visit conducted in response to a complaint received on 2021-10-18 regarding allegations of inadequate incontinence care, unsanitary conditions, and failure to provide appropriate diabetes care to a resident.

The investigation substantiated that the licensee failed to assist the resident with incontinence care, failed to maintain the resident's room in a sanitary condition, and failed to document and address the resident's health changes. The allegation regarding failure to provide appropriate diabetes care was unsubstantiated.

The complaint was substantiated regarding failure to assist resident with incontinence care and maintain sanitary conditions. The allegation of failure to provide appropriate diabetes care was unsubstantiated.

The inspection was conducted as an unannounced case management visit to obtain information regarding an unusual incident that occurred on 12/20/2020.

The Licensing Program Analyst interviewed the Executive Director and requested relevant documents related to the incident. The incident requires further investigation, and follow-up interviews and document reviews are planned.