Inspection Reports for Sunrise of Sunnyvale

The inspection was an unannounced Required 1-Year Annual inspection conducted to evaluate the facility's compliance with licensing requirements.

The facility was generally found to be clean, well-maintained, and compliant with safety and operational standards. However, a medication administration error was identified involving one resident receiving two extra days of medication, posing an immediate health risk.

The visit was an unannounced complaint investigation conducted in response to an allegation received on 11/20/2024 that facility neglect led to serious bodily injury.

The investigation found that the allegation was unfounded based on medical records, staff interviews, and the power of attorney's statements. No deficiencies were cited under the California Code of Regulations, Title 22.

The complaint alleged that facility neglect led to serious bodily injury. The investigation determined the allegation was false, could not have happened, and/or was without a reasonable basis, thus it was unfounded.

The inspection was an unannounced required 1-year annual inspection conducted by Licensing Program Analysts to evaluate the facility's compliance with regulations.

The facility was toured including assisted living and memory care units, with no deficiencies cited. Minor maintenance issues such as burnt-out light bulbs, a dusty bathroom fan, and low water pressure were identified and work orders were placed immediately. All resident and staff files reviewed were complete and compliant, and emergency and infection control plans were in place.

An unannounced Required - 1 Year Annual Inspection was conducted by Licensing Program Analyst Mandeep Kaur and Licensing Program Manager Sarah Yip.

The facility was observed to be clean and in good repair with adequate supplies of PPE, food, and sanitation materials. No deficiencies were cited during the visit.

An unannounced complaint investigation visit was conducted following a complaint received on 07/01/2020 alleging that a resident sustained an injury while in care.

After multiple interviews with staff, residents, family members, and review of police investigation records, the department determined the allegation was unsubstantiated due to lack of preponderance of evidence to prove the alleged violation occurred.

The complaint alleged that a resident sustained an injury while in care. The investigation included interviews with 7 staff members, 4 residents, 1 family member, and 1 private companion. All denied abuse or witnessing abuse. Police investigation found no indication of staff abuse. The allegation was determined to be unsubstantiated.

An unannounced infection control site visit was conducted as a required 1-year inspection.

The facility was observed to be sanitary with adequate infection control measures including PPE supply, hand sanitizers, and social distancing. No deficiencies were cited, but an advisory note was issued.

An unannounced complaint investigation visit was conducted following a complaint received on 2020-11-03 regarding alleged limited visitation by family members with a resident.

The investigation found that the facility does not limit any resident’s visitation unless there is a court order. One resident had a court order limiting visitation, which the facility was following. The allegation was determined to be unsubstantiated due to lack of preponderance of evidence.

The complaint alleged that staff limited visitation by family members with a resident. The investigation found the allegation unsubstantiated.

The visit was a Case Management - Other conducted via FaceTime to provide technical assistance to prevent and mitigate the spread of COVID-19 at the facility.

The virtual tour and observations confirmed infection control practices such as mask wearing, hand sanitizer availability, social distancing, and proper cleaning procedures. No deficiencies were cited during the visit.

The visit was conducted as a health and safety check in response to an unusual incident report regarding a resident who wandered off the facility unassisted and sustained injury.

A deficiency was cited due to failure to provide ongoing assistance with activities of daily living, as evidenced by a resident found outside unassisted despite a physician's report indicating the resident was unable to leave the facility unassisted.

The visit was triggered by a complaint incident report (LIC 624) dated 12/29/2020 about a resident wandering off unassisted and sustaining injury. The resident's physician's report dated 6/30/2020 indicated the resident was unable to leave unassisted.

The visit was a Case Management tele-visit conducted to deliver an amended report to the facility and discuss the report with the Executive Director.

The Licensing Program Analyst delivered an amended report and provided a copy of the original and amended reports from a December 7, 2018 Case Management visit for review and signature.

The visit was an unannounced Case Management visit to verify and confirm that the facility received the Immediate Exclusion Letter for employee S1 and that S1 is no longer present at the facility.

The Licensing Program Analyst verified that the individual employee S1 is not present, employed, or residing at the facility. The licensee was advised to disassociate the individual from their roster and submit an update LIC500. Verification of removal is complete.