Inspection Reports for The Bluffs of Flagstaff Senior Living

AZ, 86004

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Inspection Report Summary

The most recent inspection on June 26, 2025, found one deficiency related to misappropriation of resident property during a complaint investigation. Earlier inspections showed a pattern of deficiencies involving resident rights, staff training and verification, service plan completeness, and documentation, with several enforcement actions resulting in fines ranging from $250 to $1,500, all paid in full. Inspectors cited issues such as failure to verify caregiver skills, incomplete service plans, and repeated concerns about resident dignity and respect. Most complaint investigations were unsubstantiated except for the noted misappropriation case, and enforcement actions addressed risks to health and safety. The facility’s inspection history shows ongoing challenges with compliance, with deficiencies and enforcement continuing through the most recent reports.

Deficiencies (last 2 years)

Deficiencies (over 2 years) 12.5 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

238% worse than Arizona average
Arizona average: 3.7 deficiencies/year

Deficiencies per year

16 12 8 4 0
2023
2025
Inspection Report Complaint Investigation Capacity: 113 Deficiencies: 1 Jun 26, 2025
Visit Reason
One deficiency found related to misappropriation of resident property during complaint investigation.
Findings
One deficiency found related to misappropriation of resident property during complaint investigation.
Deficiencies (1)
Description
R9-10-810.B.2.k — Resident Rights: Misappropriation of personal and private property
Enforcement Action Enforcement Fines: 1 Total: $250.00 Jun 2, 2025
Summary
The facility was found deficient in verifying and documenting caregiver skills, posing a risk to health and safety, resulting in a civil fine.
Fines & Penalties (1)
AmountReasonStatus
$250.00Failure to ensure an assistant caregiver's skills and knowledge were verified and documented before providing physical health services, posing a risk to health and safety.Pending
Enforcement Action Enforcement Fines: 1 Total: $250.00 May 29, 2025
Summary
The enforcement resulted in a $250 fine which has been paid in full.
Fines & Penalties (1)
AmountReasonStatus
$250.00Enforcement finePaid
Inspection Report Complaint Investigation Capacity: 113 Deficiencies: 5 Apr 24, 2025
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Five deficiencies found related to incomplete service plans for residents.
Findings
Five deficiencies found related to incomplete service plans for residents.
Deficiencies (5)
Description
R9-10-808.A.3.b — Service Plans: Missing level of service
R9-10-808.A.3.c — Service Plans: Missing medication assistance level
R9-10-808.A.3.f — Service Plans: Missing medication storage instructions
R9-10-815.C.3 — Directed Care Services: Missing cognitive stimulation and activities
R9-10-815.C.6.a-b — Directed Care Services: Missing resident weight documentation
Enforcement Action Enforcement Fines: 1 Total: $250.00 Apr 23, 2025
Summary
The enforcement resulted in a civil fine due to health and safety concerns and the risk of physical and/or psychosocial harm to a resident, repeating a prior deficiency from November 3, 2023.
Fines & Penalties (1)
AmountReasonStatus
$250.00Failure to ensure a resident was treated with dignity, respect, and consideration, posing a risk of physical and/or psychosocial harm.
Inspection Report Complaint Investigation Capacity: 113 Deficiencies: 1 Apr 1, 2025
Visit Reason
One deficiency found related to failure to verify assistant caregiver's skills and knowledge.
Findings
One deficiency found related to failure to verify assistant caregiver's skills and knowledge.
Deficiencies (1)
Description
R9-10-806.A.4.a-b — Personnel: Failed to verify assistant caregiver's skills and knowledge
Inspection Report Complaint Investigation Capacity: 113 Deficiencies: 3 Mar 18, 2025
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Three deficiencies found related to resident rights, medication services, and emergency and safety standards during combined complaint and annual compliance inspection.
Findings
Three deficiencies found related to resident rights, medication services, and emergency and safety standards during combined complaint and annual compliance inspection.
Deficiencies (3)
Description
R9-10-810.B.1 — Resident Rights: Resident not treated with dignity, respect, and consideration
R9-10-816.B.3.b — Medication Services: Failed to ensure assistance in self-administration of medication
R9-10-818.B.1-2 — Emergency and Safety Standards: Failed to ensure resident orientation to evacuation plan
Enforcement Action Enforcement Fines: 2 Total: $1,500.00 Dec 11, 2023
Summary
The facility was found non-compliant with training and disaster drill requirements, resulting in civil fines totaling $1,500.00.
Fines & Penalties (2)
AmountReasonStatus
$1,000.00One employee's CPR and first aid training was expired; one employee had no documentation of CPR and first aid training.
$500.00No employee disaster drills were conducted during the past twelve months.
Inspection Report Complaint Investigation Capacity: 113 Deficiencies: 0 Dec 7, 2023
Visit Reason
No deficiencies found during complaint investigation.
Findings
No deficiencies found during complaint investigation.
Enforcement Action Enforcement Fines: 1 Total: $1,500.00 Nov 28, 2023
Summary
The enforcement action resulted in a $1,500 fine which has been paid in full.
Fines & Penalties (1)
AmountReasonStatus
$1,500.00Fine associated with enforcement action #00112141Paid
Inspection Report Complaint Investigation Capacity: 113 Deficiencies: 15 Nov 3, 2023
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Fifteen deficiencies found related to training, policies, quality management, documentation, drills, and inspections during combined complaint and annual compliance inspection.
Findings
Fifteen deficiencies found related to training, policies, quality management, documentation, drills, and inspections during combined complaint and annual compliance inspection.
Deficiencies (15)
Description
36-420.01 — Health care institutions: Failed to develop and administer fall prevention training program
Manager failed to designate in writing a caregiver present and accountable on premises
Manager failed to ensure policies and procedures were reviewed at least once every three years
Manager failed to establish, document, and implement ongoing quality management program
Manager failed to provide current documentation before providing assisted living services
Manager failed to ensure resident provides evidence of freedom from infectious tuberculosis
Manager failed to ensure service plan was reviewed and updated at least once every three months
Manager failed to ensure resident treated with dignity, respect, and consideration
Manager failed to obtain required documentation for personal care resident
Manager failed to ensure medication administration policies and procedures were reviewed and approved
Manager failed to ensure disaster plan reviewed at least once every 12 months
Manager failed to ensure disaster drill conducted on each shift at least once every three months
Manager failed to ensure evacuation drill conducted at least once every six months
Manager failed to ensure documentation of evacuation drills maintained for 12 months
Manager failed to ensure fire inspection conducted by local fire department or State Fire Marshal
Inspection Report Complaint Investigation Capacity: 113 Deficiencies: 0 Mar 22, 2023
Visit Reason
No deficiencies found during complaint investigation.
Findings
No deficiencies found during complaint investigation.
Enforcement Action Enforcement Total: $0.00 Nodate Enforcement

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