Occupancy rate
94%
32% higher than Tennessee averageTennessee average: 72%
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Assisted Living in Hamilton County
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Bridge at Ooltewah
Assisted Living in Hamilton County
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Bridge at Ooltewah
Overview of The Bridge at Ooltewah
The Bridge at Ooltewah is a distinct senior living community situated in the quiet lands of Snow Hill Road, Ooltewah, TN, which provides assisted living. Enjoy every minute of your best years while resting in the peaceful and welcoming residences of the community in a selection of 15 well-designed floor plans. With a respectful and specially trained team lending extra hands around the clock, seniors let go of their worries and lead an inspiring life.
Learn new things and gain meaningful experiences through exciting programs and enriching activities. Indulge in fine dining options and satiate your cravings with delicious and healthy meals. Brimming with friendly spaces and a warm community, The Bridge at Ooltewah is great for seniors aiming to optimize their freedom while staying engaged with their surroundings.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
108
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
60%
Residents per day (avg)
81
Occupancy rate
60%
Residents per day (avg)
81
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
43% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
57% of new residents, often for short stays.
Typical stay
1 months
Finances and operations
Privately-owned community
Home revenue
$18.4M
Profit
$133.6K
Privately-owned community
Home revenue
$18,401,265.00
Profit
$133,639.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$18.3M
108-bed community
A larger shared setting that may offer more common spaces and organized community services.
25 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 40 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
32% higher than Tennessee averageOccupied beds
102 / 108
Average residents
82 per day
Facility TypeAssisted Care Living Facility
StatusLicensed
IssuanceJuly 31, 2014
ExpirationJuly 31, 2026
CountyHamilton
License Number00000381
CMS Certification Number445511
The Bridge at Ooltewah is legally operated by Ooltewah ALF Investors, LLC, and administrated by Caleb Lee.
Staffing
Key information about the people who lead and staff this community.
ContactMr. Caleb Lee, Executive Director
What does this home offer?
Building Type: 3-story
Transportation Services
Fitness and Recreation
Types of Care at The Bridge at Ooltewah
Assisted Living
Residents information
Stay stats
Average length of stay
84 days
Total residents
116
Total admissions (2024)
33
Total discharges (2024)
37
Discharges
- To hospital 21
- Deceased 16
Demographics
GENDER
- Female Residents 65.5%
- Male Residents 34.5%
AGE DISTRIBUTION
- Under 60 1.7%
- 65-69 4.3%
- 70-74 13.8%
- 75-79 41.4%
- 80-84 31%
- 85-89 6.9%
- 90 or more 0.9%
ETHNICITY
Inspection History
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
1
violation
50% below Tennessee avg
Tennessee avg: 2Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Health Inspection History
Inspections
Total health inspections
3
Tennessee average 3.5
Last Health inspection on Dec 2022
Total health citations
6
Tennessee average 15.4
Citations per inspection
2
Tennessee average 4.39
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 6 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Tennessee averageTennessee average: 1.1
Serious Health citations
0
0
100% better than Tennessee averageTennessee average: 0.6
0 critical citations
0 serious citations
6 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Dec 14, 2022
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Dec 14, 2022
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Dec 14, 2022
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Dec 14, 2022
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Dec 14, 2022
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Dec 14, 2022
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Sep 25, 2019
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Sep 25, 2019
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Hamilton County The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Filter by care type
The Bridge at Ooltewah
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Ooltewah (Mill Run)
120
No
40
25
60.0%
A+
Caleb Lee
Ooltewah Alf Investors, Llc
84 days
Dominion Senior Living of Hixson
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Hixson (Hixson)
67
No
41
9
92.5%
A+
Chester Matheny
Dominion Of Chattanooga Opco, Llc
522 days
The Rosewood at Fort Oglethorpe
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Fort Oglethorpe
60
Yes
46
21
-
A+
Mr Gregory Pflug
-
-
Regency House Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Hixson (Hixson)
54
Yes
36
26
77.8%
-
Kelli Melia Harless
Chattanooga Sh Operations, Llc
229 days
Regency Senior Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Collegedale
-
No
16
-
-
-
-
-
-
Places of interest near The Bridge at Ooltewah
3.6 miles from city center
5901 Snow Hill Rd, Ooltewah, TN 37363
Calculate Travel Distance to The Bridge at Ooltewah
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
149
Employees
141
Contractors
8
Staff to resident ratio
2.13:1
19% better than Tennessee averageTennessee average ratio: 1.79:1
Avg staff/day
58
Average shift
8.3 hours
0% compared with Tennessee averageTennessee average: 8.3 hours
Total staff hours (quarter)
43,715
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
23
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
15
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
49
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0.8%
338 contractor hours this quarter
Occupational Therapy Aide: 4
Occupational Therapy Assistant: 3
Other Physician: 1
Staff by category
| Certified Nursing Assistant | 49 | 0 | 49 | 16,488 | 91 | 100% | 8.9 |
| Licensed Practical Nurse | 15 | 0 | 15 | 5,165 | 91 | 100% | 8.9 |
| Registered Nurse | 23 | 0 | 23 | 4,759 | 91 | 100% | 8.4 |
| Speech Language Pathologist | 8 | 0 | 8 | 2,318 | 88 | 97% | 7.3 |
| Respiratory Therapy Technician | 7 | 0 | 7 | 2,121 | 80 | 88% | 7.5 |
| Physical Therapy Aide | 5 | 0 | 5 | 2,067 | 65 | 71% | 7.6 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,810 | 73 | 80% | 8.5 |
| Qualified Social Worker | 6 | 0 | 6 | 1,496 | 68 | 75% | 7.3 |
| Physical Therapy Assistant | 6 | 0 | 6 | 1,371 | 73 | 80% | 7.3 |
| RN Director of Nursing | 2 | 0 | 2 | 1,149 | 75 | 82% | 9.1 |
| Dental Services Staff | 2 | 0 | 2 | 855 | 67 | 74% | 7.7 |
| Therapeutic Recreation Specialist | 2 | 0 | 2 | 845 | 65 | 71% | 7.6 |
| Dietitian | 1 | 0 | 1 | 542 | 66 | 73% | 8.2 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 504 | 60 | 66% | 8.4 |
| Other Dietary Services Staff | 2 | 0 | 2 | 472 | 58 | 64% | 8.1 |
| Nurse Aide in Training | 6 | 0 | 6 | 462 | 39 | 43% | 8.4 |
| Nurse Practitioner | 1 | 0 | 1 | 435 | 54 | 59% | 8.1 |
| Occupational Therapy Aide | 0 | 4 | 4 | 261 | 54 | 59% | 3.5 |
| Occupational Therapy Assistant | 0 | 3 | 3 | 42 | 4 | 4% | 10.5 |
| Other Physician | 0 | 1 | 1 | 35 | 3 | 3% | 11.5 |
49 Certified Nursing Assistant
% of Days
100%
15 Licensed Practical Nurse
% of Days
100%
23 Registered Nurse
% of Days
100%
8 Speech Language Pathologist
% of Days
97%
7 Respiratory Therapy Technician
% of Days
88%
5 Physical Therapy Aide
% of Days
71%
4 Clinical Nurse Specialist
% of Days
80%
6 Qualified Social Worker
% of Days
75%
6 Physical Therapy Assistant
% of Days
80%
2 RN Director of Nursing
% of Days
82%
2 Dental Services Staff
% of Days
74%
2 Therapeutic Recreation Specialist
% of Days
71%
1 Dietitian
% of Days
73%
1 Administrator
% of Days
71%
1 Mental Health Service Worker
% of Days
66%
2 Other Dietary Services Staff
% of Days
64%
6 Nurse Aide in Training
% of Days
43%
1 Nurse Practitioner
% of Days
59%
4 Occupational Therapy Aide
% of Days
59%
3 Occupational Therapy Assistant
% of Days
4%
1 Other Physician
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
70 residents
Residents by payment source
Medicare
16 residents (22.9%)
Private pay or other
54 residents (77.1%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.5
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.5
10% better than Tennessee averageTennessee average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.7
40% better than Tennessee averageTennessee average: 19.5
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
6.7%
Percent of long-stay residents whose need for help with daily activities has increased
6.7%
58% better than Tennessee averageTennessee average: 16.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
11.9%
Percent of long-stay residents whose ability to move independently worsened
11.9%
45% better than Tennessee averageTennessee average: 21.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.4%
21% better than Tennessee averageTennessee average: 20.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.4%
Percent of long-stay residents experiencing one or more falls with major injury
2.4%
36% better than Tennessee averageTennessee average: 3.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
25.3%
Percent of long-stay high risk residents with pressure ulcers
25.3%
365% worse than Tennessee averageTennessee average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.8%
Percent of long-stay residents with a urinary tract infection
0.8%
61% better than Tennessee averageTennessee average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
1.0%
Percent of long-stay residents who lose too much weight
1.0%
84% better than Tennessee averageTennessee average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
8.4%
Percent of long-stay residents who have depressive symptoms
8.4%
24% better than Tennessee averageTennessee average: 11.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
13.4%
Percent of long-stay residents who received an antipsychotic medication
13.4%
19% better than Tennessee averageTennessee average: 16.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.4%
9% better than Tennessee averageTennessee average: 89.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.9%
In line with Tennessee averageTennessee average: 94.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.7%
21% better than Tennessee averageTennessee average: 79.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.0%
Percent of short-stay residents who newly received an antipsychotic medication
2.0%
17% worse than Tennessee averageTennessee average: 1.7%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
92.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
92.6%
16% better than Tennessee averageTennessee average: 79.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for The Bridge at Ooltewah based on CMS SNF Cost Reports.
Occupancy Rate
60.0%
↑ 5.9pp vs 2022
Net Income
$133,639
↑ ~$804K vs 2022
Total Payroll
$7,788,004
↑ ~$883K vs 2022
Profit Margin
0.7%
↑ 4.8pp vs 2022
Loading trend charts...
Guides for Better Senior Living
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The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for Tennessee Seniors
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