Inspection Reports for The Cortland Northview
3740 Vista Springs Ave NE, Grand Rapids, MI 49525, MI, 49525
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Inspection Report
Renewal
Capacity: 20
Deficiencies: 0
Sep 24, 2025
Visit Reason
The inspection was conducted as part of the renewal process for the facility's license, specifically to evaluate compliance during the provisional license period.
Findings
The facility had not admitted any residents during the first provisional license period, resulting in the recommendation for a second six-month provisional license. Due to no residents being admitted, compliance with quality of care could not be determined.
Report Facts
Capacity: 20
Census: 0
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Diana Billow | Licensee Designee and Administrator | Participated in exit conference and acknowledged understanding of provisional license issuance |
| Lynda Sallee | Licensee Designee | Participated in exit conference and acknowledged understanding of provisional license issuance |
| Arlene B. Smith | Licensing Consultant | Conducted inspection and authored report |
Inspection Report
Renewal
Capacity: 20
Deficiencies: 1
Apr 22, 2025
Visit Reason
The inspection was conducted as a renewal inspection of the facility's license.
Findings
The facility was found to be in non-compliance with licensing requirements due to having no residents admitted since the original issuance of the temporary license. A six-month provisional license is recommended contingent upon receipt of an acceptable corrective action plan.
Deficiencies (1)
| Description |
|---|
| Facility has not admitted any residents since the original issuance of the temporary license, preventing determination of compliance with quality of care. |
Report Facts
Facility capacity: 20
Inspection date: Apr 22, 2025
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Diana Billow | Administrator | Licensee/Licensee Designee and Administrator informed of provisional license issuance |
| Arlene Smith | Licensing Consultant | Author of the inspection report and recommendation |
Inspection Report
Original Licensing
Capacity: 20
Deficiencies: 0
Sep 4, 2024
Visit Reason
The inspection was conducted as an original licensing study for The Cortland Terrace Cove facility to determine compliance with applicable licensing statutes and administrative rules.
Findings
The facility was found to be in substantial compliance with licensing requirements, meeting physical, programmatic, and administrative standards. The applicant demonstrated financial capability, adequate staffing, and compliance with all applicable rules, resulting in a recommendation for issuance of a temporary license with a capacity of 20 residents.
Report Facts
Licensed capacity: 20
Staff-to-resident ratio: 2
Resident bedrooms: 20
Living space: 1249.68
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Michael Eby | Administrator/Licensee Designee | Named as the licensee designee and administrator responsible for the facility. |
| Arlene B. Smith | Licensing Consultant | Author of the licensing study report and recommendation. |
| Jerry Hendrick | Area Manager | Approved the licensing report. |
| Elizabeth Jones | Regional Director of Operation for Priority Life Care LLC | Participated in the on-site inspection. |
| Kari Hopp | LPN, Director of Nursing | Participated in the on-site inspection. |
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