Inspection Reports for The Cottages of Snohomish

The inspection was conducted as a complaint investigation based on allegations that the Assisted Living Facility was dirty and unkept, staff did not respond to call lights timely, food quality was poor, a named resident was not bathed properly, was charged extra for laundry, and had a dirty room with food and feces on the floor.

The investigation found that the facility was clean and organized, staff responded timely to call lights, and the named resident's care plan was followed. However, a failed practice was identified regarding the diet manual, which was not approved, dated, or signed by a registered dietitian, resulting in a citation for non-compliance with food and nutrition services regulations.

The complaint allegations included uncleanliness with food and feces on the floor, untimely staff response to call lights, poor food quality, improper bathing of a named resident, extra charges for laundry, and a dirty room for the named resident. The investigation found no failed practices related to cleanliness, bathing, or call light response, but did identify a deficiency related to the diet manual. The complaint was substantiated with a citation issued.

The inspection was conducted due to complaints alleging that the Assisted Living Facility was not providing housekeeping and laundry services, lost a medication, failed to assist with coordination of care, lacked a nurse on duty 40 hours a week, and did not notify family/POA when a resident fell.

The investigation found no deficiencies related to housekeeping, laundry, medication administration, nursing hours, or notification of family after a fall. However, a failed practice was identified where the facility did not assist a resident with coordination of care for a telehealth appointment, resulting in a citation under WAC 388-78A-2350 (1).

The complaint investigation was substantiated with one failed practice identified related to failure to assist a resident with coordination of care. Other allegations including housekeeping, medication loss, nursing hours, and notification of family after a fall were not substantiated.

The inspection was conducted as a complaint investigation following an incident where a named resident had a fall with injury while using a knee scooter.

The Assisted Living Facility failed to complete a focused assessment for a resident using a knee scooter after an injury, placing the resident at risk for health complications. A citation was issued for non-compliance with ongoing assessment requirements under WAC 388-78A-2100 and full assessment topics under WAC 388-78A-2090.

The complaint involved a named resident who had a fall with injury while using a knee scooter. The facility ruled out abuse and neglect but failed to update the resident's assessment after the injury, resulting in a citation for non-compliance.

The Department completed a complaint investigation of the Assisted Living Facility on 04/23/2025 due to multiple complaints including failure to respond to resident call buttons and lack of supervision of a named resident.

The investigation found that staff were not responding to call pendant buttons in a timely manner and did not have pagers in their possession as required. Documentation of showers was inconsistent but corrected after in-service. Staffing was increased in the Memory Care Unit with no failed practices identified. The facility failed to meet Assisted Living Facility requirements and citations were written.

The complaint investigation was substantiated with findings that the Assisted Living Facility failed to respond to resident call buttons and allowed a named resident to be unsupervised despite high fall risk. Additional complaints included facility cleanliness and staff visibility.

The inspection was conducted as a complaint investigation involving multiple allegations including medication errors, staffing issues, resident care concerns, and facility conditions at the Cottages of Snohomish Assisted Living Facility.

The investigation found multiple deficiencies including failure to ensure residents received medications as prescribed, unlicensed staff administering medications without nurse delegation, unsafe staffing ratios, and issues with facility conditions. Several citations were issued for noncompliance with medication services and intermittent nursing services regulations.

The complaint investigation included allegations of residents not receiving medications, unexpected death, understaffing in memory care unit, misuse of DNR orders, inadequate food service, and improper medication administration by unlicensed staff. The investigation substantiated multiple failed provider practices and citations were issued.