Inspection Reports for The Courtyard at Bellevue

1600 HOFFMAN ROAD, BELLEVUE, WI, 54311

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Deficiencies (last 4 years)

Deficiencies (over 4 years) 0.5 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

89% better than Wisconsin average
Wisconsin average: 4.6 deficiencies/year

Deficiencies per year

4 3 2 1 0
2023
2024
2025
2026

Census

Latest occupancy rate 43 residents

Based on a January 2026 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Census over time

25 30 35 40 45 50 Oct 2023 May 2024 Mar 2025 Jun 2025 Sep 2025 Jan 2026

Inspection Report

Complaint Investigation
Census: 43 Deficiencies: 0 Date: Jan 6, 2026

Visit Reason
Surveyor conducted a verification visit and complaint investigation at The Courtyard at Bellevue.

Complaint Details
One (1) of 1 complaint was unsubstantiated.
Findings
All previous citations were corrected, one complaint was unsubstantiated, and no deficiencies were issued as a result of the survey.

Report Facts
Revisit fee: 200

Notice

Deficiencies: 0 Date: Sep 10, 2025

Visit Reason
A standard survey and complaint investigation were conducted to determine if the facility was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

Complaint Details
The visit included a complaint investigation; however, no substantiation status is provided in the document.
Findings
The Department found violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83, resulting in issuance of a Statement of Deficiency and imposition of a forfeiture.

Report Facts
Forfeiture amount: 200 Reduced forfeiture amount: 130 Compliance timeframe: 45 Appeal timeframe: 10 Forfeiture payment timeframe: 10

Employees mentioned
NameTitleContext
Kenneth BrotheridgeAssisted Living DirectorSigned the Notice and Order letter.
Vicky WittmanAssisted Living Regional DirectorContact person for questions about the letter.

Inspection Report

Routine
Census: 41 Deficiencies: 1 Date: Sep 9, 2025

Visit Reason
The surveyor conducted a standard survey and one complaint investigation at The Courtyard at Bellevue in Green Bay. The complaint was unsubstantiated.

Complaint Details
One complaint was investigated and found to be unsubstantiated.
Findings
One deficiency was issued related to continuing education requirements. The provider did not ensure that one of two employees, Caregiver B, received at least 15 hours of continuing education in 2024, including training on standard precautions, resident rights, and preventing and reporting abuse, neglect, and misappropriation.

Deficiencies (1)
Provider did not ensure 1 of 2 employees (Caregiver B) received at least 15 hours of continuing education per calendar year including standard precautions, resident rights, and preventing and reporting of abuse, neglect and misappropriation.
Report Facts
Census: 41 Deficiencies issued: 1

Employees mentioned
NameTitleContext
Caregiver BNamed in deficiency for not completing required continuing education
Administrator AAdministratorInterviewed regarding continuing education training for Caregiver B

Inspection Report

Complaint Investigation
Census: 43 Deficiencies: 0 Date: Jun 13, 2025

Visit Reason
Surveyor conducted a complaint investigation at The Courtyard at Bellevue on 06/13/2025.

Complaint Details
One (1) of 1 complaint was unsubstantiated.
Findings
One complaint was investigated and found to be unsubstantiated. No deficiencies were issued as a result of the survey.

Inspection Report

Complaint Investigation
Census: 40 Deficiencies: 0 Date: Mar 17, 2025

Visit Reason
Surveyor conducted a complaint investigation at The Courtyard at Bellevue based on one complaint received.

Complaint Details
One (1) of 1 complaint was unsubstantiated.
Findings
One complaint was investigated and found to be unsubstantiated. No deficiencies were issued as a result of the survey.

Report Facts
Census: 40

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: May 20, 2024

Visit Reason
A complaint investigation was conducted on May 20, 2024, to determine if Courtyard at Bellevue was in substantial compliance with Wisconsin Statutes and Administrative Code governing community-based residential facilities.

Complaint Details
Complaint investigation concluded on May 20, 2024, resulting in issuance of Statement of Deficiency #3WB711 for violations of applicable statutes and administrative codes.
Findings
The Department issued a Statement of Deficiency (SOD #3WB711) for violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83, establishing grounds for regulatory action and requiring the licensee to comply with all requirements within 45 days.

Report Facts
Days to achieve compliance: 45 Appeal filing period: 10 Posting duration: 90

Employees mentioned
NameTitleContext
Kenneth BrotheridgeAssisted Living DirectorSigned the notice letter and is identified as the Bureau of Assisted Living Director.
Vicky WittmanAssisted Living Regional DirectorContact person for questions about the letter.

Inspection Report

Complaint Investigation
Census: 33 Deficiencies: 1 Date: May 14, 2024

Visit Reason
Surveyors conducted 4 complaint investigations at Courtyard at Bellevue following complaints received, including concerns about cleanliness and repairs in Resident 1's room.

Complaint Details
The visit was complaint-related with 4 complaints investigated; 1 complaint was substantiated involving cleanliness and repair issues in Resident 1's room.
Findings
One of the four complaints was substantiated, identifying a deficiency related to the living environment not being safe, clean, comfortable, and homelike. Observations included crumbs and lint on the carpet, broken closet door, broken toilet paper holder, missing bathroom door latch, strong urine odor, and a recliner chair stained with dried urine and feces.

Deficiencies (1)
Living environment was not safe, clean, comfortable, and homelike due to cleanliness issues and maintenance problems in Resident 1's room.
Report Facts
Complaints investigated: 4 Complaints substantiated: 1 Census: 33

Employees mentioned
NameTitleContext
AdministratorAdministrator A acknowledged findings and discussed corrective actions

Inspection Report

Routine
Census: 34 Deficiencies: 0 Date: Oct 9, 2023

Visit Reason
The Bureau of Assisted Living, Southern Regional Office conducted a standard licensing survey and 2 complaint investigations at Courtyard at Bellevue, a CBRF located in Bellevue, WI.

Complaint Details
Two complaints were investigated and both were unsubstantiated.
Findings
As a result of the survey, 0 violations of Chapter DHS 83 were issued. Both complaints were unsubstantiated.

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