Question 1

What government services provide money for senior housing?

Accepted Answer

Several government programs offer financial assistance for senior housing in various countries, focusing on the United States for a broad overview:

Medicaid: Medicaid is a state and federally funded program that can cover the costs of nursing home care for those who meet eligibility criteria, including income and asset limits. Some states also offer Medicaid waivers that help pay for home and community-based services to prevent or delay nursing home placement.
 Medicare: Medicare, primarily a health insurance program for people aged 65 and over, does not cover long-term housing costs. However, it can cover short-term stays in a skilled nursing facility under specific conditions following a hospital stay.
 Section 202 Supportive Housing for the Elderly Program: This program provides housing for low-income seniors. It offers rental assistance and access to supportive services, such as cleaning, cooking, and transportation.
 Low-Income Housing Tax Credit (LIHTC) Properties: While not a direct subsidy, LIHTC encourages developers to create affordable housing. Seniors with low incomes can find reduced-rent apartments through this program.
 State and Local Programs: Many states, counties, and cities offer their own programs to assist seniors with housing costs. These can include property tax relief programs, rental assistance programs, and programs that offer affordable senior housing options.
 Veterans Affairs (VA): The VA offers several programs for veterans, including the Aid and Attendance benefit, which provides monthly payments to veterans who require the aid of another person, or are housebound, to help cover the cost of care in homes, nursing homes, and assisted living facilities.
 Social Security: While Social Security primarily provides retirement income, for many seniors, these benefits are a crucial part of their budget, including housing costs.

Question 2

How do you pick the homes you recommend?

Accepted Answer

Before recommending homes, we conduct a thorough evaluation on crucial factors that define a senior home such as the quality of care they provide, the reputation of the organization, and a comprehensive review of community testimonials as well. Every detail is assessed to assure that seniors are offered not just senior care options, but trustworthy homes where they can experience the care that they deserve.

Question 3

Do you help families that need Medicaid?

Accepted Answer

Yes. Assisting families who need Medicaid is important to us as it plays a crucial role in offering financial support to seniors confronting economic challenges. We would like to keep essential healthcare services accessible to all community members, irrespective of one’s financial circumstances.

Question 4

How much does this service cost?

Accepted Answer

We extend our services at no cost, ensuring that families and seniors can benefit from tailored assistance in their search for care and home options. Our ability to offer personalized guidance without charge to families and seniors is made possible through the support and funding from the communities with which we team up.

Question 5

What services do you offer?

Accepted Answer

Finding and ranking the best assisted living facilities
Finding and ranking the best nursing homes
Finding and ranking the best memory care facilities
Our concierge service helps seniors move into the perfect home for them
Helping seniors use medicare, medicaid, and other government programs to pay for their homes
Helping seniors avoid senior homes that have bad service or fraud
Helping seniors avoid senior homes that have bad service or fraud
Autobiography & Family History Writing + Research
Senior-focused concierge medicine
Senior-focused nutritionist
Senior-focused personal training
Memory care specialists
Custom wheelchairs at all price points.
Custom hearing aids
Cosmetic skincare + dermatology
Companionship: We offer in-person and virtual companionship services. Someone engaging to hang out with or talk to on video chat.
Senior housing concierge. Our service finds the best senior living options based on your needs, income, and personality.

Question 6

Virtual Tours & Videos

Accepted Answer

Check out our photo album
Check out our virtual tours
Check out our home videos

Question 7

Resident interviews at our senior living facilities

Accepted Answer

Check out our resident interviews

Question 8

Cost guide to senior living, assisted living, nursing homes, and more.

Accepted Answer

Check out our cost guide.

Name	Title	Context
Janice A Pegues	Executive Director	Signed the inspection report
Business Office Manager		Interviewed regarding dementia training, TB testing, health screening, and job descriptions; indicated lack of documentation and new to position
QMA 12	Qualified Medication Aide	Observed administering medications unsafely to residents 33 and 42
Director of Nursing	DON	Interviewed regarding medication administration, TB testing, and infection control policies
Assistant Director of Nursing	ADON	Interviewed regarding infection control and TB testing documentation

Name	Title	Context
Dietary Aide 4		Reviewed for annual dementia training; documented 1.5 hours
CNA 5		Reviewed for annual dementia training; documented 1.5 hours
Housekeeper 6		Reviewed for annual dementia training; lacked documentation
Dietary Manager		Observed improperly handling food and gloves during meal preparation
Business Office Manager	Business Office Manager (BOM)	Responsible for overseeing and monitoring dementia training compliance
Food & Beverage Director	Food & Beverage Director (FB)	Responsible for overseeing and monitoring dietary safe food handling and handwashing

Name	Title	Context
Janice A. Pegues	Executive Director	Signed the report.
Director of Nursing	DON	Provided staffing patterns and facility policies; interviewed regarding staffing and ADL concerns.
Director of Resident Care	DRC	Responsible for overseeing and monitoring nursing schedules and staffing levels.
Dementia Unit Director		Reviewed ADL flow records with DON; involved in addressing staffing and care concerns.

Name	Title	Context
Janice Pegues	Executive Director	Signed the report as Laboratory Director's or Provider/Supplier Representative
Director of Resident Services		Interviewed on 11/6/23 regarding service plans not being signed and not in appropriate charts
Director of Resident Care	DRC	Responsible for working with nursing team to upload and retain fall interventions and service plans, and in-servicing nursing team members on Fall Management and Investigation Policy

Description
Failed to ensure newly hired employees completed six hours of dementia training within six months of hire for 2 of 2 new employees.
Failed to ensure employees had 2-step tuberculin skin testing upon hire and annual TB tests for 5 of 5 new and 2 of 3 long term employees reviewed.
Failed to ensure newly hired employees had a health screen prior to resident contact for 5 of 5 newly hired employees reviewed.
Failed to ensure newly hired employees had signed job descriptions and job specific orientation for 5 of 5 newly hired employees reviewed.
Failed to ensure medications were administered safely and appropriately for 2 of 5 residents reviewed for medication administration.
Failed to ensure each resident had a service plan signed by the resident or their representative for 7 of 7 resident records reviewed.
Failed to clarify medication-specific administration instructions and failed to obtain physician orders to crush medications for 2 of 5 residents reviewed.
Failed to develop and implement an infection control program to analyze infectious symptom patterns and prevent spread of infection.
Failed to complete the 2-step tuberculin skin testing required prior to or upon admission for 2 of 7 residents reviewed.
Failed to ensure annual tuberculosis risk assessments were completed for 3 of 7 residents reviewed.

Description
Failure to ensure employees employed over one year had three hours of annual dementia-specific training.
Failure to prepare and distribute food under sanitary conditions in the facility kitchen, including improper glove use and handwashing by dietary staff.

Description
Failed to ensure staffing levels sufficient to meet the needs of residents for ADL care, including bathing and showering assistance.
Failed to ensure residents received needed shower assistance based on individual needs and preferences.

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