Inspection Reports for The Evangelical Lutheran Good Samaritan Society

810 E. 30TH AVE, HUTCHINSON, KS, 67502

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Inspection Report Summary

The most recent inspection on March 5, 2019, found no deficiencies and confirmed the facility was in compliance with all surveyed regulations. Earlier inspections showed a pattern of deficiencies primarily related to resident care issues such as bathing preferences, oxygen tubing management, infection control, dementia education, medication administration, and pressure ulcer prevention. Complaint investigations mostly identified issues with care planning, supervision, and medication management, with one substantiated case involving inadequate monitoring of anticoagulant therapy that resulted in a resident’s hospitalization and death. Enforcement actions included denial of payment for new Medicare and Medicaid admissions at various times due to substandard care findings, but fines or license suspensions were not listed in the available reports. The facility appears to have made improvements over time, as more recent inspections show correction of prior deficiencies and achievement of substantial compliance.

Deficiencies (last 7 years)

Deficiencies (over 7 years) 27.4 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

357% worse than Kansas average
Kansas average: 6 deficiencies/year

Deficiencies per year

20 15 10 5 0
2013
2014
2015
2016
2017
2018
2019

Census

Latest occupancy rate 64 residents

Based on a January 2019 inspection.

Census over time

0 20 40 60 80 100 Jun 2013 Nov 2015 Jan 2017 May 2017 Sep 2017 Jan 2019

Inspection Report

Re-Inspection
Deficiencies: 0 Date: Mar 5, 2019

Visit Reason
An offsite revisit survey was conducted on 03/05/2019 for all previous deficiencies cited on 01/30/2019.

Findings
All deficiencies have been corrected as of the compliance date of 02/28/2019, and no new noncompliance was found. The facility is in compliance with all regulations surveyed.

Inspection Report

Plan of Correction
Deficiencies: 3 Date: Feb 5, 2019

Visit Reason
This document is a Plan of Correction submitted in response to deficiencies identified in a prior inspection report dated 01/30/2019. It outlines corrective actions to address specific deficiencies related to resident care and facility practices.

Findings
The plan addresses deficiencies including resident bathing preferences, oxygen tubing management, and dementia education for staff. Root cause analyses were completed, and corrective actions such as staff education, audits, and procedural updates are planned to ensure substantial compliance by 02/28/2019.

Deficiencies (3)
Resident #51's care plan did not match bathing preference; emergency bathing procedure needed updating.
Oxygen tubing for residents #22 and #51 was not properly managed; storage and staff education required.
All residents potentially affected by lack of dementia education among staff; education and audits planned.
Report Facts
Complete Date: Feb 28, 2019 Audit Frequency: 4 Audit Frequency: 3 Audit Frequency: 4

Employees mentioned
NameTitleContext
Brenda JandaAdministratorSubmitted the Plan of Correction

Inspection Report

Re-Inspection
Deficiencies: 1 Date: Jan 30, 2019

Visit Reason
A Health survey was conducted to determine if the facility is in compliance with Federal participation requirements for nursing homes participating in the Medicare and/or Medicaid program.

Findings
The survey found a most serious deficiency at a 'F' level, widespread, constituting no actual harm but with potential for more than minimal harm that is not immediate jeopardy. The facility submitted a plan of correction which was reviewed and accepted, resulting in a finding of substantial compliance effective 02/28/2019.

Deficiencies (1)
Most serious deficiency at a 'F' level, widespread, constituting no actual harm with potential for more than minimal harm that is not immediate jeopardy.

Employees mentioned
NameTitleContext
Lacey HunterLicensure Certification & Enforcement ManagerSigned letter regarding survey findings and plan of correction acceptance.

Inspection Report

Complaint Investigation
Census: 64 Deficiencies: 3 Date: Jan 30, 2019

Visit Reason
The inspection was conducted as a Health Resurvey and Complaint Investigations for multiple complaint case numbers.

Complaint Details
The visit was triggered by complaint investigations identified by case numbers KS00128367, KS00125309, KS00125262, and KS00122003.
Findings
The facility failed to ensure residents received baths according to their schedules and failed to implement proper infection control practices related to respiratory care. Additionally, the facility did not provide required annual dementia care in-service training for most nurse aides sampled.

Deficiencies (3)
Failed to ensure 2 of 5 residents reviewed for activities of daily living were given baths according to their bathing schedule.
Failed to implement infection control practices related to respiratory care when resident's oxygen tubing and nasal cannula touched the floor and was reused without cleansing or changing, and failed to store oxygen tubing according to infection control standards.
Failed to provide required annual dementia care in-service training for 4 of 5 direct care staff sampled.
Report Facts
Facility census: 64 Residents reviewed for ADLs: 5 Residents not bathed per schedule: 2 Direct care staff sampled for training: 5 Direct care staff without required training: 4

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: Mar 12, 2018

Visit Reason
A complaint survey was conducted on 3/12/18 for complaint #KS127358.

Complaint Details
Complaint #KS127358 was investigated and found to be unsubstantiated with no noncompliance identified.
Findings
The allegations made in the complaints were not substantiated. No noncompliance was found. The facility is in compliance with all regulations surveyed.

Inspection Report

Follow-Up
Deficiencies: 0 Date: Feb 23, 2018

Visit Reason
An off-site survey was conducted to verify correction of deficiencies cited on January 2, 2018.

Findings
The deficiencies cited in the prior inspection were corrected as of the compliance date of January 18, 2018.

Inspection Report

Plan of Correction
Deficiencies: 3 Date: Jan 18, 2018

Visit Reason
This document is a Plan of Correction submitted in response to a statement of deficiencies identified during a prior inspection. It outlines corrective actions to address issues related to workplace investigations and policies for abuse and neglect.

Findings
The plan details root cause analyses and corrective actions including updates to guidelines and policies, staff education, and ongoing audits to ensure compliance with abuse and neglect reporting and investigation procedures.

Deficiencies (3)
Guidelines for Conducting Workplace Investigations were updated and staff educated on handling evidence, investigating violations, and protecting residents.
Policy and Procedure for Abuse and Neglect was updated and staff educated on reporting all alleged rough treatment to appropriate leadership and the State Survey and Certification Agency.
Policy and Procedure for Abuse and Neglect was updated and staff educated on fully investigating allegations of rough treatment and documenting investigations.
Report Facts
Complete Date: Jan 18, 2018

Employees mentioned
NameTitleContext
Brenda JandaAdministratorSubmitted the Plan of Correction

Inspection Report

Abbreviated Survey
Deficiencies: 1 Date: Jan 2, 2018

Visit Reason
An abbreviated survey was conducted on January 2, 2018, by the Kansas Department for Aging and Disability Services to determine if the facility was in compliance with Federal participation requirements for nursing homes participating in Medicare and/or Medicaid programs.

Findings
The survey found the facility was in substandard care for deficiency F607, with a severity level initially 'F' but later reduced to 'C'. Due to the history of noncompliance, the facility was not given an opportunity to correct deficiencies before enforcement remedies were imposed, including denial of payment for new Medicare and Medicaid admissions effective January 23, 2018.

Deficiencies (1)
Substandard quality of care related to F607, CFR 483.12(b)(1)-(3)
Report Facts
Civil Money Penalty minimum amount: 10483 Enforcement effective date: Jan 23, 2018 Substantial compliance deadline: Jul 2, 2018

Employees mentioned
NameTitleContext
Caryl GillComplaint CoordinatorNamed in relation to instructions for informal dispute resolution and contact for questions

Inspection Report

Complaint Investigation
Census: 69 Deficiencies: 3 Date: Jan 2, 2018

Visit Reason
The inspection was a partial extended survey conducted in response to complaint investigations #123951 and #124419.

Complaint Details
The complaint investigation involved allegations of staff mistreatment of resident #3, who reported rough and rude peri care by a nurse. The resident could not recall specific details about the incident. The facility investigated but did not report the allegation to the State agency, concluding no proof of mistreatment. The investigation lacked thoroughness, missing interviews with other residents or staff and documentation.
Findings
The facility failed to develop adequate written policies regarding abuse, neglect, and exploitation, specifically lacking guidance on handling evidence, investigation procedures, and protective measures. Additionally, the facility failed to report one alleged staff mistreatment to the State agency and did not thoroughly investigate the allegation, lacking documentation and interviews with other residents or staff.

Deficiencies (3)
Failed to develop written abuse, neglect, and exploitation policies including guidance on handling evidence, investigation, and protective measures.
Failed to report to the State agency one alleged violation of staff mistreatment.
Failed to thoroughly investigate one allegation of staff mistreatment, including lack of documentation and incomplete interviews.
Report Facts
Residents in census: 69 Residents in sample: 3 Deficiencies cited: 3

Employees mentioned
NameTitleContext
Administrative staff AInterviewed regarding policies and investigation follow-up
Social service staff EInterviewed resident and documented concerns
Direct care staff DInterviewed about resident complaints and care
Licensed nursing staff BInterviewed about resident care and staff behavior
Administrative nursing staff FFollowed up on resident concern form and investigation

Inspection Report

Follow-Up
Deficiencies: 0 Date: Oct 19, 2017

Visit Reason
An offsite visit was completed on 10/19/2017 to verify correction of previous deficiencies cited on 09/15/2017.

Findings
The deficiencies previously cited have been corrected and no new non-compliance was found. The facility is in compliance with all regulations surveyed.

Inspection Report

Plan of Correction
Deficiencies: 5 Date: Sep 21, 2017

Visit Reason
This document is a Plan of Correction submitted in response to a prior inspection identifying deficiencies related to resident care, including infection control, falls, pressure ulcer prevention, lab result management, and transfer assistance.

Findings
The plan addresses multiple deficiencies including inaccurate MDS documentation, fall risk and care plan updates, pressure ulcer prevention and repositioning protocols, antibiotic treatment follow-up, lab result communication, and proper resident transfers. The facility outlines corrective actions, staff education, monitoring, and quality assurance processes to achieve substantial compliance by October 12, 2017.

Deficiencies (5)
Inaccurate MDS documentation related to infections and falls
Falls care plan interventions not updated or followed
Pressure ulcer prevention and repositioning protocols deficient
Failure to obtain and communicate lab results timely
Improper resident transfers and lack of care plan updates
Report Facts
Residents identified at high risk for pressure ulcers: 6 Residents reviewed for lab orders: 7 Date for substantial compliance: Oct 12, 2017

Employees mentioned
NameTitleContext
Brenda JandaAdministratorSubmitted the Plan of Correction

Inspection Report

Re-Inspection
Deficiencies: 1 Date: Sep 15, 2017

Visit Reason
A Minimum Data Set survey was conducted to determine if the facility complies with Federal participation requirements for nursing homes participating in Medicare and/or Medicaid programs.

Findings
The survey found the most serious deficiency to be a 'D' level deficiency, isolated, constituting no actual harm but with potential for more than minimal harm that is not immediate jeopardy. The facility submitted a plan of correction which was accepted, and the facility was found to be in substantial compliance effective 10/12/2017.

Deficiencies (1)
Most serious deficiency was a 'D' level deficiency, isolated, constituting no actual harm with potential for more than minimal harm that is not immediate jeopardy.

Employees mentioned
NameTitleContext
Lacey HunterLicensure Certification & Enforcement ManagerNamed as contact and signatory related to findings and plan of correction acceptance.

Inspection Report

Routine
Census: 66 Deficiencies: 5 Date: Sep 15, 2017

Visit Reason
The inspection was conducted as an MDS (minimum data set) Focus Survey to assess compliance with federal regulations related to resident assessments, care planning, pressure ulcer prevention and treatment, urinary tract infection treatment, fall prevention, and resident safety.

Findings
The facility was found deficient in accurately coding resident assessments, revising care plans after falls, providing timely and appropriate treatment for pressure ulcers and urinary tract infections, repositioning residents as care planned, and ensuring safe transfer practices. Specific failures included inaccurate MDS coding for UTIs and falls, failure to revise care plans after a fall, failure to provide timely antibiotic treatment for a UTI resistant to initial medication, failure to reposition residents leading to worsening pressure ulcers, and failure to implement appropriate fall prevention strategies and transfer assistance.

Deficiencies (5)
Failed to accurately code 2 of 12 sampled residents' MDS assessments for urinary tract infections and falls.
Failed to revise 1 of 12 resident's care plans after a fall.
Failed to provide care to prevent and treat pressure ulcers, including failure to reposition residents timely, float heels, and provide treatment orders for pressure ulcers.
Failed to provide timely treatment for a urinary tract infection with an appropriate antibiotic sensitive to the bacteria.
Failed to determine root cause and implement appropriate fall intervention after a fall and failed to ensure staff transferred resident as care planned.
Report Facts
Census: 66 Sampled residents: 12 MDS assessments inaccurate: 2 Care plans not revised: 1 Pressure ulcers stage 2: 3 Days antibiotic delayed: 6 Falls identified: 2

Employees mentioned
NameTitleContext
Nurse EAdministrative NurseVerified inaccurate MDS coding for UTI and falls
Nurse DAdministrative NurseVerified failure to revise care plan after fall and failure to implement fall prevention interventions
Nurse GLicensed NurseVerified care plan lacked fall prevention revision and dressing orders for pressure ulcer
Nurse HLicensed NurseConfirmed transfer assistance requirements and care plan deficiencies
Nurse ILicensed NurseDiscussed antibiotic treatment delay and dressing orders
Staff NDirect Care StaffProvided information on resident care and UTI history
Staff ODirect Care StaffDiscussed resident transfer and repositioning practices
Staff MDirect Care StaffObserved transferring resident without assistance

Inspection Report

Follow-Up
Deficiencies: 8 Date: Aug 9, 2017

Visit Reason
This post-certification revisit was conducted to verify that previously reported deficiencies on the CMS-2567 Statement of Deficiencies and Plan of Correction have been corrected.

Findings
All previously cited deficiencies listed with their regulation numbers were marked as corrected and completed as of the revisit date.

Deficiencies (8)
Deficiency related to regulation 483.25(c)
Deficiency related to regulation 483.25(e)(2)
Deficiency related to regulation 483.25(l)
Deficiency related to regulation 483.35(i)
Deficiency related to regulation 483.60(c)
Deficiency related to regulation 483.60(b), (d), (e)
Deficiency related to regulation 483.65
Deficiency related to regulation 483.75(l)(1)

Inspection Report

Deficiencies: 1 Date: Jul 18, 2017

Visit Reason
A Health survey was conducted to determine if the facility is in compliance with Federal participation requirements for nursing homes participating in the Medicare and/or Medicaid program.

Findings
The survey found the most serious deficiency to be an 'F' level deficiency, widespread, constituting no actual harm but with potential for more than minimal harm that is not immediate jeopardy. The facility submitted a plan of correction which was accepted, resulting in a finding of substantial compliance effective August 9, 2017.

Deficiencies (1)
Most serious deficiency was an 'F' level deficiency, widespread, constituting no actual harm with potential for more than minimal harm that is not immediate jeopardy.

Employees mentioned
NameTitleContext
Irina StrakhovaLicensure Certification & Enforcement ManagerSigned the report and referenced in relation to the survey findings and plan of correction acceptance.

Inspection Report

Plan of Correction
Deficiencies: 8 Date: Jul 18, 2017

Visit Reason
This document is a Plan of Correction submitted by Good Sam Hutchinson in response to deficiencies cited during a facility inspection conducted on July 18, 2017.

Findings
The plan addresses multiple deficiencies related to resident care including pressure ulcer prevention, restorative nursing documentation, blood sugar monitoring, medication storage, food safety, and wound documentation. The facility outlines corrective actions, staff education, audits, and quality assurance measures to achieve substantial compliance by August 9, 2017.

Deficiencies (8)
Resident #43 required an every 2 hour turn schedule; 11 residents at high risk for pressure ulcers were reassessed and care plans updated.
Resident #35’s restorative program was reviewed; education provided to restorative aides regarding documentation.
Resident #69 had blood sugars out of parameters; insulin adjusted; residents on blood sugar monitors and psychotropic medications reviewed and care plans updated.
Unmarked and expired food items removed; cleaning protocols and audits implemented.
Pharmacist to review blood glucose readings monthly and notify DNS of irregularities; care plans updated for psychoactive medications.
Medication carts checked for expired medications; medication storage protocol developed and staff educated.
Treatment carts checked for used lancets and expired sanitation solution; staff educated on glucose monitoring and chemical rotation procedures.
Pressure ulcer documentation reviewed; nurses re-educated; audits to ensure documentation accuracy.
Report Facts
Residents at high risk for pressure ulcers: 11 Plan of correction compliance date: Aug 9, 2017 Inspection date: Jul 18, 2017

Inspection Report

Complaint Investigation
Census: 63 Deficiencies: 8 Date: Jul 18, 2017

Visit Reason
The inspection was conducted as a Health Resurvey and Complaint Investigations related to multiple complaint numbers.

Complaint Details
The inspection included complaint investigations #110148, #109143, #100925, and #99452.
Findings
The facility was found deficient in multiple areas including failure to implement pressure ulcer prevention interventions, failure to provide restorative range of motion as planned, failure to ensure drug regimens were free from unnecessary drugs, failure to maintain sanitary food storage and kitchen cleanliness, failure to maintain infection control practices, and failure to maintain complete and organized clinical records.

Deficiencies (8)
Failure to implement planned interventions of repositioning every 2 hours for a resident with pressure ulcers.
Failure to perform nursing rehabilitation restoration as care planned for a resident with limited range of motion.
Failure to ensure residents did not receive unnecessary medications related to failure to monitor effectiveness of antianxiety medications and failure to notify physician of high blood glucose readings.
Failure to store food in a sanitary manner by having expired, undated food items and failure to maintain clean kitchen equipment.
Failure to maintain an infection control program by using expired cleaning solution, improper disposal of used lancets, and failure to wear gloves during blood glucose testing.
Failure to discard outdated medications in medication carts.
Failure to include systematically organized documentation of pressure ulcers in the medical record.
Failure to ensure the consultant pharmacist identified and reported missing behavior monitoring and failure to notify physician of blood glucose readings greater than 401.
Report Facts
Census: 63 Pressure ulcer measurements: 3 Blood sugar readings: 481 Blood sugar readings: 454 Blood sugar readings: 417 Expired medication dates: 5 Expired cleaning solution date: Jun 30, 2016

Employees mentioned
NameTitleContext
Staff ELicensed NurseObserved not wearing gloves during blood sugar testing.
Staff TLicensed NurseObserved placing used lancets into basket of clean lancets.
Staff SDirect Care StaffReported checking medication carts weekly but unaware of need to check PRN medications.
Staff MHousekeeping StaffUsed expired cleaning solution to clean bathrooms.
Staff QDietary StaffReported kitchen equipment was heavily soiled and cleaning schedules were not followed.
Administrative Nursing Staff DAdministratorProvided wound measurement data and reported on wound nurse leave and documentation issues.
Consultant Pharmacist Staff WConsultant PharmacistDid not report irregularities related to missing behavior monitoring or physician notification of high blood sugars.

Inspection Report

Follow-Up
Deficiencies: 1 Date: Jun 29, 2017

Visit Reason
This post-certification revisit was conducted to verify that previously reported deficiencies on the CMS-2567 Statement of Deficiencies and Plan of Correction have been corrected.

Findings
The revisit confirmed that the previously cited deficiencies, including those under regulation 483.25(d)(1)(2)(n)(1)-(3), were corrected by 06/27/2017 as documented in the report.

Deficiencies (1)
Deficiency related to regulation 483.25(d)(1)(2)(n)(1)-(3)
Report Facts
Date of revisit: Jun 29, 2017 Date correction completed: Jun 27, 2017

Inspection Report

Follow-Up
Deficiencies: 3 Date: Jun 29, 2017

Visit Reason
This post-certification revisit was conducted to verify that previously reported deficiencies on the CMS-2567 Statement of Deficiencies and Plan of Correction had been corrected.

Findings
The revisit confirmed that all previously cited deficiencies were corrected as of 06/15/2017, with no uncorrected deficiencies remaining.

Deficiencies (3)
Deficiency related to regulation 483.45(d)(e)(1)-(2)
Deficiency related to regulation 483.45(a)(b)(1)
Deficiency related to regulation 483.45(c)(1)(3)-(5)
Report Facts
Deficiencies corrected: 3

Inspection Report

Abbreviated Survey
Deficiencies: 1 Date: Jun 15, 2017

Visit Reason
An abbreviated survey was conducted to determine if the facility is in compliance with Federal participation requirements for nursing homes participating in the Medicare and/or Medicaid program.

Findings
The survey found a 'D' level deficiency indicating no actual harm but with potential for more than minimal harm that is not immediate jeopardy. The facility submitted a plan of correction which was accepted, and the facility was found to be in substantial compliance effective June 27, 2017.

Deficiencies (1)
A 'D' level deficiency constituting no actual harm with potential for more than minimal harm that is not immediate jeopardy.

Employees mentioned
NameTitleContext
Caryl GillComplaint CoordinatorNamed as contact person related to the survey findings and plan of correction.

Inspection Report

Complaint Investigation
Census: 61 Deficiencies: 1 Date: Jun 15, 2017

Visit Reason
The inspection was conducted as a complaint investigation (#6466) related to concerns about the facility's failure to adequately monitor a resident who unintentionally touched another resident.

Complaint Details
The complaint investigation #6466 found that the facility failed to adequately monitor a resident with dementia and Alzheimer's disease who unintentionally touched another resident's chest. The facility determined the touch was unintentional and related to the resident's cognitive impairment.
Findings
The facility failed to adequately monitor one resident with advanced cognitive impairment who unintentionally touched another resident's chest area. The resident had a history of inappropriate sexual behaviors, and the care plan did not fully address monitoring in all common areas. Staff monitored the resident one-on-one after the incident, but the facility did not prevent unintentional touching in all common areas.

Deficiencies (1)
Failure to adequately monitor a resident to prevent unintentional touching of another resident in all common areas of the facility.
Report Facts
Facility census: 61 Sample size: 4 BIMS score: 8 Brief interview for mental status score: 6

Inspection Report

Plan of Correction
Deficiencies: 1 Date: Jun 6, 2017

Visit Reason
The visit was related to a complaint investigation concerning Resident #1's sexually inappropriate unintentional touching of a female resident, leading to evaluation and treatment at an external behavior unit.

Complaint Details
Complaint related to sexually inappropriate behavior by Resident #1; substantiation status not explicitly stated.
Findings
Resident #1 was taken to the Emergency Room and admitted to Kinsley Behavior Unit for evaluation and treatment of sexually inappropriate behavior. The facility implemented multiple corrective actions including private room placement, monitoring, staff education, and ongoing resident and staff interviews to ensure safety and compliance.

Deficiencies (1)
Resident #1 exhibited sexually inappropriate unintentional touching and comments requiring evaluation and treatment.
Report Facts
Monitoring frequency: 15 Interview frequency: 1 Interview frequency: 3 Interview frequency: 2 Interview frequency: 1

Inspection Report

Abbreviated Survey
Deficiencies: 1 Date: May 25, 2017

Visit Reason
An abbreviated survey was conducted to determine if the facility is in compliance with Federal participation requirements for nursing homes participating in the Medicare and/or Medicaid program.

Findings
The survey found the most serious deficiency to be an 'E' level deficiency indicating no actual harm but with potential for more than minimal harm that is not immediate jeopardy. The facility submitted a plan of correction which was accepted, resulting in a finding of substantial compliance effective June 15, 2017.

Deficiencies (1)
An 'E' level deficiency constituting no actual harm with potential for more than minimal harm that is not immediate jeopardy.

Employees mentioned
NameTitleContext
Caryl GillComplaint CoordinatorNamed as the contact person and signatory related to the survey findings and plan of correction.

Inspection Report

Complaint Investigation
Census: 62 Deficiencies: 3 Date: May 25, 2017

Visit Reason
The inspection was conducted as a complaint investigation (KS00116036) to evaluate concerns related to medication administration and pharmaceutical services at the facility.

Complaint Details
The complaint investigation KS00116036 focused on medication administration errors, including failure to hold medications per physician parameters and failure to administer medications due to unavailability or resident sleeping.
Findings
The facility failed to ensure that medications were administered according to physician orders, including holding Metoprolol when the resident's pulse was below ordered parameters, and failed to have a system to ensure medications were available and administered as ordered. The consultant pharmacist did not identify or report irregularities related to medication administration failures during the monthly drug regimen review for all sampled residents.

Deficiencies (3)
Failure to hold Metoprolol when resident's pulse was below physician ordered parameters.
Failure to ensure accurate pharmaceutical services including dispensing and administration of medications as ordered for 5 of 5 residents.
Failure of consultant pharmacist to identify and report drug regimen irregularities related to medication availability and administration for 5 of 5 residents.
Report Facts
Census: 62 Residents sampled: 5 Medication administration failures: 59 Medication administration failures: 3 Medication administration failures: 4 Medication administration failures: 3 Medication administration failures: 11

Employees mentioned
NameTitleContext
Administrative Nurse AAdministrative NurseInterviewed regarding medication administration failures and consultant pharmacist reporting
Consultant Pharmacist EConsultant PharmacistFailed to identify and report medication irregularities during monthly drug regimen review
Direct Care Staff BDirect Care StaffReported re-approaching residents to administer medications if initially found sleeping

Inspection Report

Plan of Correction
Deficiencies: 3 Date: May 25, 2017

Visit Reason
This document is a Plan of Correction submitted in response to deficiencies identified in a complaint investigation related to medication administration and monitoring.

Complaint Details
This Plan of Correction is linked to the Gd Sam Hutchinson complaint dated 05/25/2017.
Findings
The plan addresses multiple deficiencies including failure to follow medication parameters, missed medication doses, and inadequate monitoring. Corrective actions include education, audits, root cause analysis, and ongoing quality assurance reviews.

Deficiencies (3)
Failure to follow medication parameters for Metoprolol Tartrate and other residents with specific hold orders based on vital signs.
Multiple residents had medications not given as ordered, with notification to MD and DPOA and audits planned.
Consultant pharmacist training and audits to monitor medication administration irregularities including missed, unavailable, refused, or sleeping residents.
Report Facts
Complete Date: Jun 15, 2017 Audit Frequency: 3 Audit Frequency: 1

Employees mentioned
NameTitleContext
Brenda JandaAdministratorSubmitted the Plan of Correction
Shirley BoltzContact for Plan of Correction assistance

Inspection Report

Follow-Up
Deficiencies: 1 Date: May 21, 2017

Visit Reason
This post-certification revisit was conducted to verify that previously reported deficiencies on the CMS-2567 Statement of Deficiencies and Plan of Correction have been corrected.

Findings
The revisit confirmed that the previously cited deficiency related to regulation 483.45(a)(b)(1) was corrected as of 05/02/2017. No other deficiencies were noted in this report.

Deficiencies (1)
Deficiency related to regulation 483.45(a)(b)(1)
Report Facts
Deficiency correction date: May 2, 2017

Inspection Report

Follow-Up
Deficiencies: 3 Date: Apr 28, 2017

Visit Reason
This post-certification revisit was conducted to verify that previously reported deficiencies on the CMS-2567 Statement of Deficiencies and Plan of Correction have been corrected.

Findings
The revisit confirmed that all cited deficiencies related to regulations 483.24, 483.25(k)(l), 483.45(d)(e)(1)-(2), and 483.45(c)(1)(3)-(5) were corrected as of 04/28/2017.

Deficiencies (3)
Deficiency related to regulation 483.24, 483.25(k)(l)
Deficiency related to regulation 483.45(d)(e)(1)-(2)
Deficiency related to regulation 483.45(c)(1)(3)-(5)

Inspection Report

Re-Inspection
Census: 66 Deficiencies: 1 Date: Apr 28, 2017

Visit Reason
This inspection was a non-compliance revisit to verify correction of previously cited deficiencies related to pharmaceutical services and accurate medication administration.

Findings
The facility failed to ensure one resident received accurate doses of Coumadin as ordered, with doses given incorrectly on consecutive days. Interviews with nursing staff confirmed the medication was not administered according to the physician's alternating dose order.

Deficiencies (1)
Failure to ensure accurate medication administration with doses of Coumadin given incorrectly for one resident.
Report Facts
Census: 66 Residents reviewed for unnecessary medications: 3

Employees mentioned
NameTitleContext
Licensed Nurse BLicensed Nursing StaffInterviewed regarding medication administration and PT/INR testing
Administrative Nurse AAdministrative NurseInterviewed regarding medication order clarification

Inspection Report

Abbreviated Survey
Deficiencies: 1 Date: Apr 28, 2017

Visit Reason
An abbreviated survey was conducted to determine if the facility is in compliance with Federal participation requirements for nursing homes participating in the Medicare and/or Medicaid program.

Findings
The survey found the most serious deficiency to be a 'D' level deficiency indicating no actual harm but with potential for more than minimal harm that is not immediate jeopardy. The facility submitted a plan of correction which was accepted, and the facility was found to be in substantial compliance effective May 2, 2017.

Deficiencies (1)
A 'D' level deficiency that constitutes no actual harm with potential for more than minimal harm that is not immediate jeopardy.

Employees mentioned
NameTitleContext
Caryl GillComplaint CoordinatorNamed as contact and coordinator related to the survey findings and plan of correction.

Inspection Report

Plan of Correction
Deficiencies: 1 Date: Apr 26, 2017

Visit Reason
The plan of correction addresses deficiencies related to a Coumadin medication error identified during a prior inspection.

Findings
The Director of Nursing notified the physician of a medication error involving resident #10, conducted a root cause analysis, reviewed all residents with Coumadin orders, and provided education and training to licensed nurses to prevent recurrence. The facility implemented systemic changes including daily audits and competency checks to ensure compliance.

Deficiencies (1)
Coumadin medication error involving resident #10
Report Facts
Date of root cause analysis and corrective actions: Apr 26, 2017 Date of substantial compliance: May 2, 2017 Date of QAPI committee review: May 3, 2017

Employees mentioned
NameTitleContext
Director of Nursing ServicesDirector of Nursing ServicesNotified physician of medication error and led root cause analysis
Quality Performance Improvement ConsultantQuality Performance Improvement ConsultantCompleted root cause analysis with floor nurse

Inspection Report

Complaint Investigation
Census: 68 Deficiencies: 3 Date: Mar 30, 2017

Visit Reason
Partial extended abbreviated survey conducted for complaint investigation #KS00112259 regarding resident care and monitoring.

Complaint Details
Complaint investigation #KS00112259 focused on inadequate care and monitoring of resident #1 who was on anticoagulant therapy and experienced a change in condition leading to hospitalization and death.
Findings
The facility failed to ensure adequate assessment and monitoring of resident #1 who was on anticoagulant therapy, resulting in delayed lab monitoring and failure to detect signs of bleeding. The resident was transferred to the emergency room with septic shock and elevated INR and subsequently died. The facility also failed to act on pharmacy consultant recommendations regarding lab monitoring.

Deficiencies (3)
Failure to perform timely and adequate assessments including vital signs monitoring for resident #1 prior to transfer to emergency room.
Failure to monitor and report potential signs and symptoms of anticoagulant therapy complications and failure to obtain ordered PT/INR labs for over 2 months.
Failure to act upon pharmacy consultant recommendations to obtain required PT/INR laboratory monitoring for resident #1.
Report Facts
Census: 68 PT lab values: 48.5 PT lab values: 41 PT lab values: 28.8 PT lab values: 21.7 PT lab values: 24 INR lab values: 5.2 INR lab values: 4.2 INR lab values: 2.7 INR lab values: 1.89 INR lab values: 2.14 Hemoglobin: 5.3 Hematocrit: 19.4 PT lab value: 90 INR lab value: 9 PTT lab value: 87.7 Temperature: 99 Oxygen saturation: 86 Oxygen saturation: 93 Oxygen saturation: 94 Blood pressure: 10858 Pulse: 92 Respirations: 22

Employees mentioned
NameTitleContext
Staff DLicensed Nursing StaffReported resident's change in condition, took vital signs, notified physician, attempted to contact DPOA
Staff CLicensed Nursing StaffCalled family, arranged 911 transport to ER, reported resident condition
Staff EDirect Care StaffNoticed resident oxygen saturation in 80's, reported to nurse, took vitals multiple times
Staff HDirect Care StaffProvided total care, reported resident's odd respirations and pale skin
Staff LLicensed Nursing StaffFailed to enter lab order for PT/INR on treatment administration record
Staff BAdministrative Nursing StaffAcknowledged failure to check PT/INR, planned improvements
Staff AAdministrative StaffExpected vital signs and assessments to be documented, acknowledged failure to enter lab order
Staff QConsultant Pharmacy StaffIdentified missing PT/INR lab in February 2017, reported to DON and leadership
Physician IPhysicianOrdered Coumadin, instructed staff during resident's change in condition
Physician NPhysicianReviewed ER findings, stated sepsis or blood loss caused death

Inspection Report

Plan of Correction
Deficiencies: 3 Date: Mar 30, 2017

Visit Reason
This document is a Plan of Correction submitted in response to deficiencies identified during the Good Sam Hutch complaint investigation dated 03/30/2017.

Complaint Details
This Plan of Correction is in response to a complaint investigation at Good Sam Hutch dated 03/30/2017.
Findings
The plan outlines corrective actions including root cause analyses, staff education, audits, and monitoring to address deficiencies related to change in condition assessments, lab monitoring for residents on Coumadin, and pharmacy recommendation follow-up. The facility aims to achieve substantial compliance by 04/11/2017.

Deficiencies (3)
Deficiency related to proper assessment, follow-up, notification, and monitoring of residents with change in condition.
Deficiency related to lab monitoring and PT/INR tracking for residents receiving Coumadin.
Deficiency related to timely review and follow-up of pharmacy recommendations.
Report Facts
Dates for corrective actions and reviews: Apr 11, 2017 Frequency of PT/INR audits: 5 Frequency of pharmacy audits: 6 Dates of committee reviews: Apr 5, 2017 Dates of committee reviews: Apr 27, 2017 Dates of committee reviews: May 23, 2017

Inspection Report

Abbreviated Survey
Deficiencies: 1 Date: Mar 30, 2017

Visit Reason
An abbreviated survey was conducted on March 30, 2017, by the Kansas Department for Aging & Disability Services to determine if the facility was in compliance with Federal participation requirements for nursing homes participating in Medicare and/or Medicaid programs.

Findings
The survey found that the facility was not in substantial compliance and that conditions constituted immediate jeopardy to resident health or safety related to F329, "J", CFR 483.45(d)(e)(1)-(2). Enforcement remedies including denial of payment for new Medicare and Medicaid admissions effective April 25, 2017, were imposed.

Deficiencies (1)
Noncompliance with F329, "J", CFR 483.45(d)(e)(1)-(2) constituting immediate jeopardy and substandard quality of care.
Report Facts
Denial of payment effective date: Apr 25, 2017 Provider agreement termination date: Sep 30, 2017

Employees mentioned
NameTitleContext
Brenda JandaAdministratorFacility administrator named in the report
Caryl GillComplaint CoordinatorNamed as contact for questions regarding the letter and enforcement action
Lisa HauptmanCMS contact for questions regarding the matter
Codi ThurnessCommissionerCommissioner of KDADS mentioned in relation to enforcement and dispute resolution
Teresa FortneyRegional ManagerKDADS Regional Manager copied on the letter
Denise GermanDirectorKDADS Director copied on the letter
LaNae WorkmanKDADS staff copied on the letter
Benton WilliamsCMS Survey & Certification Branch staff copied on the letter

Inspection Report

Follow-Up
Deficiencies: 4 Date: Jan 24, 2017

Visit Reason
This report documents a revisit inspection to verify that previously reported deficiencies have been corrected and to confirm the dates such corrective actions were completed.

Findings
The revisit inspection found that all previously cited deficiencies were corrected as of 01/24/2017, with no outstanding deficiencies noted.

Deficiencies (4)
Deficiency related to regulation 26-41-101 (g)
Deficiency related to regulation 26-41-106
Deficiency related to regulation 26-41-202 (d)
Deficiency related to regulation 26-41-104 (d)

Inspection Report

Re-Inspection
Census: 11 Deficiencies: 4 Date: Jan 11, 2017

Visit Reason
This inspection was a licensure resurvey of an Assisted Living/Residential Healthcare facility to assess compliance with state regulations.

Findings
The facility was found deficient in multiple areas including failure to post policies and procedures related to resident services in an accessible location, failure to conduct resident council meetings quarterly, failure to review negotiated service agreements at least annually, and failure to conduct annual fire drills including resident evacuation.

Deficiencies (4)
Failure to ensure availability of policies and procedures related to resident services were posted in a place accessible to residents.
Failure to conduct resident council meetings on a quarterly basis between October 2015 and April 2016.
Failure to review at least once annually the negotiated service agreement for a resident.
Failure to conduct annual fire drills that included evacuation of residents to a secure location.
Report Facts
Residents present: 11 Resident sample size: 3 Months between fire drills with evacuation: 17

Employees mentioned
NameTitleContext
Licensed nursing staff AReported on policy availability and resident council meetings
Direct care staff CReported on emergency fire drills and evacuation participation
Administrative staff BVerified fire drill dates and understanding of annual drill requirements
Maintenance staff DVerified fire drill dates

Inspection Report

Life Safety
Deficiencies: 1 Date: Dec 15, 2016

Visit Reason
A Life Safety Code survey was conducted by the State Fire Marshal's Office to determine if the facility was in compliance with Federal requirements for nursing homes participating in Medicare and/or Medicaid programs.

Findings
The survey found the most serious deficiencies at an 'F' level, indicating no harm but with potential for more than minimal harm that is not immediate jeopardy. A plan of correction was required and remedies including denial of payments and possible termination of provider agreement were recommended if substantial compliance is not achieved.

Deficiencies (1)
Most serious deficiencies found at 'F' level with no harm but potential for more than minimal harm not constituting immediate jeopardy.
Report Facts
Effective date for denial of payments: 2017 Effective date for provider agreement termination: 2017 Days to submit plan of correction: 10

Employees mentioned
NameTitleContext
Irina StrakhovaLicensure Certification & Enforcement ManagerSigned the report and responsible for enforcement
Brenda McNortonDirector of Fire Prevention DivisionContact for Informal Dispute Resolution process

Inspection Report

Follow-Up
Deficiencies: 1 Date: Nov 21, 2016

Visit Reason
This visit was conducted as a post-certification revisit to verify that previously identified deficiencies have been corrected.

Findings
The report confirms that the previously reported deficiencies have been corrected as of the revisit date.

Deficiencies (1)
Deficiency related to regulation 483.13(c) was corrected.

Inspection Report

Abbreviated Survey
Deficiencies: 1 Date: Oct 27, 2016

Visit Reason
An abbreviated survey was conducted to determine if the facility is in compliance with Federal participation requirements for nursing homes participating in the Medicare and/or Medicaid program.

Findings
The survey found the most serious deficiency to be F226, a 'C' level deficiency indicating no actual harm with potential for more than minimal harm that is not immediate jeopardy. The facility submitted a plan of correction and was found to be in substantial compliance based on the credible allegation of compliance.

Deficiencies (1)
Deficiency F226, 'C' level deficiency indicating no actual harm with potential for more than minimal harm that is not immediate jeopardy.

Employees mentioned
NameTitleContext
Caryl GillComplaint CoordinatorNamed as the contact person and signatory related to the survey findings and plan of correction.

Inspection Report

Complaint Investigation
Census: 78 Deficiencies: 1 Date: Oct 27, 2016

Visit Reason
The inspection was conducted as a complaint survey (#107240) to investigate the facility's compliance with policies prohibiting mistreatment, neglect, abuse, and misappropriation of resident property.

Complaint Details
The complaint survey (#107240) found the facility did not meet requirements for ANE policies and training, specifically regarding unauthorized photographs/videos and social media. The training provided was incomplete and not mandatory, with some staff not attending.
Findings
The facility failed to develop and implement a policy including training for current and new staff regarding abuse, neglect, and exploitation (ANE) related to unauthorized photographs or video recordings of residents and social media networks. Approximately one-third of staff did not attend the ANE training meeting, and the existing training was not specific to recent CMS regulatory changes.

Deficiencies (1)
Failure to develop and implement a policy including training for staff regarding abuse, neglect, and exploitation related to unauthorized photographs or video recordings of residents and social media networks.
Report Facts
Facility census: 78 Staff attendance: 33

Employees mentioned
NameTitleContext
Administrative staff AInterviewed regarding training and policy implementation for ANE and social media/photographs/videos

Inspection Report

Plan of Correction
Deficiencies: 1 Date: Oct 26, 2016

Visit Reason
The document is a Plan of Correction submitted in response to deficiencies identified related to abuse and social media/photographs/video policies following a complaint investigation dated 10/27/2016.

Complaint Details
This Plan of Correction is related to a complaint investigation identified as Good Sam Hutch complaint 10272016.
Findings
The facility identified deficiencies related to abuse and social media/photographs/video policies that had the potential to affect all residents. The facility updated policies, re-educated staff, and implemented ongoing education and audits to ensure compliance.

Deficiencies (1)
Policies and procedures pertaining to abuse and social media/photographs/video were deficient and had the potential to affect all residents.
Report Facts
Dates for Quality Assurance Performance Improvement committee review: November 8th and December 13th, 2016 Date of policy review: 10/26/16 Date of RCA completion: 10/31/16 Mandatory staff education completion date: 11/21/16 Weekly education frequency: 4

Employees mentioned
NameTitleContext
Karen BakerDirector of Financial ServicesSubmitted the Plan of Correction

Inspection Report

Follow-Up
Deficiencies: 1 Date: Sep 12, 2016

Visit Reason
This post-certification revisit was conducted to verify that previously cited deficiencies have been corrected as indicated in the facility's plan of correction.

Findings
The revisit confirmed that the previously reported deficiencies, including the one identified under regulation 483.25(h), were corrected by 08/09/2016.

Deficiencies (1)
Deficiency related to regulation 483.25(h)
Report Facts
Deficiency correction completion date: Aug 9, 2016

Inspection Report

Abbreviated Survey
Deficiencies: 1 Date: Jul 15, 2016

Visit Reason
An abbreviated survey was conducted to determine if the facility was in compliance with Federal participation requirements for nursing homes participating in the Medicare and/or Medicaid programs.

Findings
The survey found the most serious deficiency in the facility to be at 'G' level, resulting in enforcement remedies including a denial of payment for new Medicare and Medicaid admissions effective October 15, 2016, until substantial compliance is achieved.

Deficiencies (1)
Most serious deficiency found at 'G' level
Report Facts
Denial of Payment effective date: Oct 15, 2016 Termination recommendation date: Jan 15, 2017

Employees mentioned
NameTitleContext
Caryl GillComplaint CoordinatorNamed as contact for questions concerning the instructions contained in the letter

Inspection Report

Complaint Investigation
Census: 73 Deficiencies: 1 Date: Jul 15, 2016

Visit Reason
The inspection was conducted as a result of complaint investigations KS00101976, KS00102742, and KS00101286 focusing on resident falls and supervision.

Complaint Details
The visit was complaint-related, investigating allegations regarding inadequate supervision and fall prevention for residents who experienced multiple falls with injuries.
Findings
The facility failed to provide adequate supervision and fall prevention interventions for two sampled residents who experienced multiple falls, including serious injuries such as fractured ribs and closed head injury. Root cause analyses were consistently incomplete or missing, and appropriate interventions were not developed or implemented after falls.

Deficiencies (1)
Failure to provide adequate supervision and fall prevention interventions for residents with repeated falls, including failure to complete root cause analyses and implement interventions.
Report Facts
Census: 73 Residents sampled: 3 Falls documented for Resident #2: 7 Falls documented for Resident #1: 5

Inspection Report

Plan of Correction
Deficiencies: 1 Date: Jul 15, 2016

Visit Reason
This document is a Plan of Correction submitted in response to deficiencies identified during the Good Sam Hutchinson complaint investigation dated 07/15/2016.

Complaint Details
This plan of correction is related to the Good Sam Hutchinson complaint dated 07/15/2016.
Findings
The plan addresses deficiencies related to fall prevention, bowel and bladder assessments, staff education, and implementation of a falls performance improvement plan. The facility aims to achieve substantial compliance by 08/09/2016.

Deficiencies (1)
Need for bowel and bladder assessment for residents and staff education on fall prevention policies and interventions.
Report Facts
Dates referenced: Jul 20, 2016 Dates referenced: Jul 13, 2016 Dates referenced: Jul 21, 2016 Compliance target date: Aug 9, 2016

Inspection Report

Follow-Up
Deficiencies: 0 Date: Dec 7, 2015

Visit Reason
This is a post-certification revisit conducted to verify that previously identified deficiencies have been corrected as documented on the CMS-2567 Statement of Deficiencies and Plan of Correction.

Findings
All previously reported deficiencies listed with their regulation numbers were corrected as of the revisit date, December 7, 2015.

Report Facts
Deficiencies corrected: 9

Inspection Report

Plan of Correction
Deficiencies: 8 Date: Dec 7, 2015

Visit Reason
This document is a Plan of Correction submitted by Good Sam Hutchinson Village in response to deficiencies cited in a prior inspection report. It outlines corrective actions to address identified deficiencies and achieve substantial compliance by December 7, 2015.

Findings
The Plan of Correction details multiple corrective actions including care plan reviews and updates, pain management improvements, bathing preference adherence, bowel and bladder monitoring, medication monitoring, staffing improvements, and order entry accuracy. Root Cause Analyses were completed for each deficiency, and education and audits are planned to ensure compliance.

Deficiencies (8)
Resident care plans were not consistently reviewed and updated.
Pain management assessments and physician notifications were incomplete.
Bathing preferences were not consistently honored or documented.
Inadequate monitoring and documentation of bowel and bladder function.
Inadequate monitoring of PT INR and orthostatic vital signs for residents on certain medications.
Staffing shortages and inadequate training identified.
Inaccurate entry and verification of physician orders in the electronic medical record.
Pharmacist involvement and medication monitoring processes needed improvement.
Report Facts
Deficiencies cited: 8 Audit frequency: 5 Dates of corrective actions: Nov 10, 2015 Dates of corrective actions: Nov 19, 2015 Dates of corrective actions: Dec 7, 2015

Employees mentioned
NameTitleContext
Brenda JandaAdministratorSubmitted the Plan of Correction

Inspection Report

Enforcement
Deficiencies: 1 Date: Nov 9, 2015

Visit Reason
A Health survey was conducted to determine if the facility is in compliance with Federal participation requirements for nursing homes participating in the Medicare and/or Medicaid program.

Findings
The survey found the most serious deficiencies to be an 'F' level deficiency, widespread, constituting no actual harm but with potential for more than minimal harm that is not immediate jeopardy. The facility submitted a plan of correction which was accepted, resulting in a finding of substantial compliance effective December 7, 2015.

Deficiencies (1)
Most serious deficiencies found were an 'F' level deficiency, widespread, constituting no actual harm with potential for more than minimal harm that is not immediate jeopardy.

Employees mentioned
NameTitleContext
Irina StrakhovaEnforcement CoordinatorSigned letter regarding enforcement and plan of correction acceptance.

Inspection Report

Census: 70 Deficiencies: 8 Date: Nov 9, 2015

Visit Reason
The inspection was a Health Resurvey and complaint investigations for Good Samaritan Society - Hutchinson Village.

Findings
The facility failed to review and revise care plans for two residents regarding falls and pain management, failed to provide adequate pain management, failed to ensure dependent residents received baths as care planned, failed to implement fall prevention interventions, failed to secure hazardous items, failed to monitor medications adequately, failed to transcribe physician orders correctly, and failed to maintain sufficient nursing staff to meet resident needs.

Deficiencies (8)
Failed to review and revise care plans for 2 sampled residents regarding falls and pain.
Failed to provide necessary care and services to maintain highest practicable physical and mental well-being related to pain management for 1 resident.
Failed to ensure dependent residents received baths as care planned for 2 residents.
Failed to implement planned interventions to prevent repeated falls for 1 resident and failed to secure hazardous items accessible to cognitively impaired residents.
Failed to ensure adequate medication monitoring for 2 residents, including blood pressure and lab monitoring.
Failed to have sufficient 24-hour nursing staff to meet resident needs, including pain management, bathing, supervision, and accident prevention.
Failed to provide accurate transcription of physician orders resulting in a resident not receiving ordered medications for 10 days.
Failed to ensure consultant pharmacist identified medication irregularities and report them to physician and director of nursing, and failed to act on pharmacist recommendations.
Report Facts
Residents sampled: 23 Residents with deficiencies: 6 Baths missed: 9 Baths missed: 14 Blood pressure readings below threshold: 9 Days medication not administered: 10 Months since last PT/INR lab: 5

Employees mentioned
NameTitleContext
Nurse Aide QNurse AideVerified storage cabinet was unsecured with hazardous items accessible
Administrative Nurse BAdministrative NurseStated storage cabinet should be locked and confirmed resident did not receive medications due to transcription error
Licensed Nurse JLicensed NurseProvided list of residents needing baths and described blood pressure monitoring procedures
Consultant Pharmacist WConsultant PharmacistReported failure to monitor PT/INR labs and blood pressure irregularities
Physician Extender UPhysician ExtenderNotified of missed medications for resident #10
Licensed Nursing Staff DLicensed NurseIdentified missed medications for resident #10
Licensed Nursing Staff CLicensed NurseDescribed admission medication order check process

Inspection Report

Life Safety
Deficiencies: 1 Date: Jul 14, 2015

Visit Reason
A Life Safety Code survey was conducted by the State Fire Marshal's Office to determine if the facility was in compliance with Federal requirements for nursing homes participating in Medicare and/or Medicaid programs.

Findings
The survey found the most serious deficiencies to be an 'F' level deficiency, widespread, with no harm but with potential for more than minimal harm that is not immediate jeopardy. The facility was not in substantial compliance with Life Safety Code requirements.

Deficiencies (1)
Facility found to have an 'F' level deficiency, widespread, with no harm but potential for more than minimal harm that is not immediate jeopardy.
Report Facts
Days to submit plan of correction: 10 Effective date for denial of payments: Oct 14, 2015 Provider agreement termination date: Jan 14, 2016 Days to request Informal Dispute Resolution: 10

Employees mentioned
NameTitleContext
Irina StrakhovaEnforcement CoordinatorSigned the enforcement letter and coordinated the survey.
Brenda McNortonDirector of Fire Prevention DivisionContact person for Informal Dispute Resolution process.

Inspection Report

Follow-Up
Deficiencies: 0 Date: Sep 16, 2014

Visit Reason
This post-certification revisit was conducted to verify that deficiencies previously cited in the Statement of Deficiencies and Plan of Correction had been corrected.

Findings
All previously cited deficiencies were found to be corrected as of 08/14/2014, with no uncorrected deficiencies noted during this revisit.

Report Facts
Deficiency corrections: 17

Inspection Report

Plan of Correction
Deficiencies: 16 Date: Jul 19, 2014

Visit Reason
This document is a Plan of Correction submitted by the facility in response to a prior statement of deficiencies, outlining corrective actions to address cited deficiencies and ensure compliance.

Findings
The plan details multiple corrective actions including staff education, audits, care plan updates, and monitoring related to dignity, call light accessibility, bowel and bladder assessments, pain management, oral care, skin assessments, medication orders, food service, and dental care. The facility aims to achieve substantial compliance by August 14, 2014.

Deficiencies (16)
Dignity and respect of individuality for all residents
Call light accessibility in bathing rooms
72 hour bowel and bladder assessment and care plan updates
Care plan revisions for left shoulder pain and interventions
Pain assessment and care plan updates for residents with wounds
Assistance with oral care and denture care
Thorough skin assessment and interventions for pressure relief
Bowel and bladder assessments for new admissions and changes
Audit and control of chemicals and gait belt availability
Medication orders review and blood pressure parameter audits
Proper food temperature and handling
Honoring resident food choices and offering substitutes
Proper handling of food services and items like straws
Following dentist recommendations and denture care audits
Care plan interventions for dentures and poor fitting dentures
Verification and audit of medication orders by pharmacist
Report Facts
Audit frequency: 8 Audit frequency: 4 Audit frequency: 5 Audit frequency: 3 Audit percentage: 10

Employees mentioned
NameTitleContext
Brenda JandaAdministratorSubmitted the Plan of Correction
Shirley BoltzContact for Plan of Correction assistance

Inspection Report

Enforcement
Deficiencies: 1 Date: Jul 16, 2014

Visit Reason
The inspection was conducted to determine if the facility was in compliance with Federal participation requirements for nursing homes participating in Medicare and/or Medicaid programs. The visit was triggered by deficiencies found and a history of noncompliance from a prior complaint investigation.

Findings
The survey found the most serious deficiency at a level of actual harm that is not immediate jeopardy, requiring corrections. Due to the deficiencies and prior noncompliance, the facility was not given an opportunity to correct before enforcement remedies were imposed, including denial of payment for all new Medicare admissions effective August 4, 2014.

Deficiencies (1)
Deficiency related to F314, Pressure Ulcers, indicating noncompliance with prevention and care requirements.
Report Facts
Effective date of denial of payment: Aug 4, 2014 Timeframe for potential termination: Jan 16, 2015

Employees mentioned
NameTitleContext
Brenda JandaAdministratorFacility administrator named in the report header
Irina StrakhovaEnforcement CoordinatorNamed as contact for questions concerning the instructions in the letter
Joe EwertCommissionerRecipient of written requests for Informal Dispute Resolution
Sherriann PaterBranch ManagerAuthorized the report

Inspection Report

Census: 71 Deficiencies: 16 Date: Jul 16, 2014

Visit Reason
The inspection was a Health Resurvey and Complaint investigations for multiple complaint numbers.

Complaint Details
The inspection included complaint investigations for complaint numbers KS00076805, KS00075573, KS00075623, and KS00075867.
Findings
The facility was cited for multiple deficiencies including failure to promote dignity and respect, failure to accommodate resident needs, failure to develop comprehensive care plans especially related to urinary incontinence, inadequate pain management, failure to provide appropriate denture care, failure to prevent and treat pressure ulcers, failure to implement appropriate toileting schedules, failure to maintain a safe environment, failure to avoid unnecessary medications, failure to ensure food temperature and substitutions, failure to handle food hygienically, and failure to provide routine and emergency dental services.

Deficiencies (16)
Facility failed to address residents by their preferred names in the dining room.
Call light in the 100 hall bathhouse was not accessible to residents using the whirlpool.
Failed to develop comprehensive care plans related to urinary incontinence for 2 residents.
Failed to revise care plan for resident #120 regarding pain after emergency room visit.
Failed to ensure adequate pain management for resident #69 with fractures and pressure ulcer.
Failed to provide denture care assistance and apply Fixodent as recommended for resident #116.
Failed to provide necessary treatment and services to prevent and heal pressure ulcers for residents #69 and #116.
Failed to implement appropriate toileting schedules for residents #14 and #51 with urinary incontinence.
Failed to ensure resident environment free of accident hazards and implement fall interventions for resident #116; hazardous chemicals accessible to residents.
Failed to ensure residents free from unnecessary medications; lack of orders to restart Lasix for resident #53 and failure to monitor antihypertensive effectiveness for resident #120.
Failed to ensure food served was at proper temperature prior to service.
Failed to offer substitute food of similar nutritive value to residents who refused food.
Failed to properly handle resident straws without contaminating drinking surfaces.
Failed to follow dentist's recommendation for denture adhesive for resident #116.
Failed to implement planned denture care interventions for resident #28.
Failed to ensure consultant pharmacist identified and reported drug irregularities for resident #53.
Report Facts
Facility census: 71 Resident sample size: 19 Pressure ulcer wound size: 5.8 Pressure ulcer wound size: 3 Pressure ulcer wound size: 1.6 Blood pressure: 150 Blood pressure: 102 Blood pressure: 91 Blood pressure: 53 Blood pressure: 91 Blood pressure: 56 Average fluid intake: 1037

Employees mentioned
NameTitleContext
Staff BAdministrative Nursing StaffExpected staff to follow care plans and verified lack of individualized toileting plan for resident #14
Staff QDirect Care StaffAssisted resident #14 and reported on toileting checks
Staff TLicensed Nursing StaffConfirmed care plan issues and toileting schedule for resident #14
Staff NLicensed Nursing StaffReported on blood pressure monitoring for resident #53
Staff CDietary StaffReported food temperature procedures and expectations
Staff KDirect Care StaffReported on denture care and resident #116's denture use
Staff JDirect Care StaffReported on denture care and resident #28's oral care
Staff AADirect Care StaffReported on resident #69 pressure ulcer care
Staff FSocial Services StaffReported on dental appointments and resident #116 denture issues
Staff MMaintenance StaffFixed lock to chemical storage and confirmed safety concerns
Staff ODirect Care StaffReported chemical safety concerns and assisted residents
Staff PNursing StaffReported on chemical safety and blood pressure monitoring
Staff RDirect Care StaffAssisted resident #14 with toileting
Staff SDirect Care StaffAssisted resident #14 with toileting and reported on toileting care
Staff EELicensed NurseInterviewed about resident #51 incontinence and hospice care
Staff DDDirect Care StaffInterviewed about resident #51 incontinence care
Staff YLicensed NursePerformed dressing change for resident #69 pressure ulcer
Staff BAdministrative NurseInterviewed about resident #69 pain management and care plans
Staff EELicensed NurseInterviewed about resident #120 care plan and blood pressure monitoring
Staff GGPharmacy ConsultantReported on pharmacy review and medication irregularities

Inspection Report

Life Safety
Deficiencies: 1 Date: Feb 18, 2014

Visit Reason
A Life Safety Code survey was conducted by the State Fire Marshal's Office to determine if the facility was in compliance with Federal requirements for nursing homes participating in Medicare and/or Medicaid programs.

Findings
The survey found the most serious deficiency to be an 'F' level deficiency, widespread, with no harm but potential for more than minimal harm that is not immediate jeopardy. Remedies including denial of payments and possible termination of provider agreement were recommended if substantial compliance is not achieved.

Deficiencies (1)
Most serious deficiency found was an 'F' level deficiency, widespread, with no harm but potential for more than minimal harm that is not immediate jeopardy.
Report Facts
Effective date for denial of payments: May 18, 2014 Provider agreement termination date: Aug 18, 2014 Plan of correction submission timeframe: 10

Employees mentioned
NameTitleContext
Brenda McNortonDirector of Fire Prevention DivisionContact for Informal Dispute Resolution process and cited deficiencies
Irina StrakhovaEnforcement CoordinatorSigned enforcement letter

Inspection Report

Follow-Up
Deficiencies: 3 Date: Sep 4, 2013

Visit Reason
This report documents a post-certification revisit to verify that previously identified deficiencies have been corrected as of the revisit date.

Findings
The revisit confirmed that the deficiencies previously cited under regulations 483.30(a), 483.60(a),(b), and 483.75(o)(1) were corrected by 09/04/2013.

Deficiencies (3)
Deficiency related to regulation 483.30(a)
Deficiency related to regulation 483.60(a),(b)
Deficiency related to regulation 483.75(o)(1)
Report Facts
Deficiencies corrected: 3

Inspection Report

Plan of Correction
Deficiencies: 3 Date: Sep 4, 2013

Visit Reason
This document is a Plan of Correction submitted by the facility in response to deficiencies cited during a prior inspection, outlining corrective actions to achieve substantial compliance.

Findings
The plan addresses issues related to staffing levels and timely response to resident call lights, medication administration errors, and quality assurance processes. The facility implemented new procedures, staff education, and monitoring to ensure compliance and improvement in these areas.

Deficiencies (3)
Insufficient nursing staff coverage and delayed response to resident call lights.
Medication administration errors and lack of proper documentation and order verification.
Quality of care and quality of life concerns requiring ongoing quality assurance and improvement efforts.
Report Facts
Compliance deadline: Sep 4, 2013 Plan of Correction submission date: Aug 27, 2013 Plan of Correction addition date: Aug 16, 2013

Employees mentioned
NameTitleContext
Brenda JandaAdministratorSubmitted the Plan of Correction
Shirley BoltzContact for Plan of Correction assistance
Irina StrakhovaAdded and modified the Plan of Correction

Inspection Report

Follow-Up
Deficiencies: 0 Date: Aug 15, 2013

Visit Reason
This post-certification revisit was conducted to verify that previously cited deficiencies from an earlier survey were corrected as of the revisit date.

Findings
The revisit report documents that all previously identified deficiencies were corrected by the revisit date of 08/15/2013, with multiple regulatory citations listed as corrected.

Report Facts
Deficiencies corrected: 26 Date of revisit: Aug 15, 2013 Date of original survey: Jun 14, 2013

Inspection Report

Complaint Investigation
Census: 61 Deficiencies: 3 Date: Aug 15, 2013

Visit Reason
The inspection was a Non-compliance Revisit and Complaint investigation triggered by complaints #66957 and #66752 regarding staffing and medication administration issues.

Complaint Details
The complaint investigation was related to staff not responding timely to resident call lights and failure to initiate and administer new medication orders properly. The investigation included observations, interviews, and record reviews confirming these issues.
Findings
The facility failed to ensure timely response to resident call lights, resulting in delayed assistance. Additionally, the facility failed to properly initiate and administer new physician medication orders for sampled residents, and lacked an effective Quality Assessment and Assurance program to address these deficiencies.

Deficiencies (3)
Failure to ensure staff responded to resident activated call lights in a timely manner.
Failure to have a system that ensured staff initiated new physician orders for medications for 2 of 3 sampled residents.
Failure to maintain a Quality Assessment and Assurance committee that develops and implements plans of action to correct identified quality deficiencies.
Report Facts
Facility census: 61 Call light activation duration: 24 Call light activation duration: 15 Medication administration delay: 2 Medication administration delay: 5

Employees mentioned
NameTitleContext
Nurse CNurseSigned receipt for medications delivered on 6-16-13; reported new orders on MAR.
Administrative staff JAdministrative StaffReported on call light system, QA processes, and staffing guidelines.
Licensed nursing staff HLicensed NurseInterviewed regarding staffing and call light response.
Direct care staff FDirect Care StaffReported on call light response and staffing adequacy.

Inspection Report

Plan of Correction
Deficiencies: 19 Date: Jul 14, 2013

Visit Reason
This document is a Plan of Correction submitted by Good Sam Hutchinson facility in response to deficiencies cited during a prior inspection. It outlines corrective actions to address issues related to resident care, staff education, environment, and compliance with regulatory requirements.

Findings
The plan details multiple corrective actions including staff education on resident-specific care needs, pain management, privacy, dignity, nutrition, infection control, medication management, and environmental safety. It also describes implementation of monitoring, audits, and quality assurance activities to ensure compliance and ongoing improvement.

Deficiencies (19)
Residents at risk for skin issues and breakdown will be monitored and educated to prevent pressure sores.
Ensuring residents are dressed appropriately with privacy and dignity during care.
Staff re-education on reporting injuries, abuse, neglect, or exploitation immediately.
Care plans updated to include resident preferences and appropriate adaptive clothing.
Ensuring residents have appropriate equipment to meet their needs and preferences.
Coordination of resident rest times and activities of choice with nursing and therapy staff.
Environmental repairs and maintenance including doors, carpets, bathrooms, and labeling personal items.
Comprehensive care plans addressing pain, hygiene, and skin issues updated and monitored.
Dental care coordination and follow-up for residents with denture and dietary needs.
Comprehensive pain assessments and pain management procedures implemented and monitored.
Nail care services increased and scheduled for diabetic residents.
Sufficient staffing ensured with monitoring and education on assisting residents timely.
Daily posting and auditing of nurse staffing data sheets.
Dietary cleaning schedules and food preparation procedures improved and monitored.
Behavior care plans updated and medication monitoring enhanced for residents on psychoactive drugs.
Medication administration records double-checked and audits conducted for accuracy and compliance.
Expired medications disposed and medication storage secured with staff education.
Infection control program enhanced with staff education and environmental improvements.
Quality Assurance committee established to monitor and improve quality of care and compliance.
Report Facts
Residents at risk: 309 Dates of staff education: Jul 14, 2013 Resident discharge date: Jun 19, 2013 Dental appointment date: Aug 14, 2013 Incident report review frequency: 1 Deep cleaning frequency: 6

Inspection Report

Complaint Investigation
Census: 69 Deficiencies: 17 Date: Jun 14, 2013

Visit Reason
The inspection was an extended health resurvey and complaint investigation into complaints regarding resident care, privacy, abuse, staffing, and facility conditions.

Complaint Details
The inspection was triggered by complaints regarding resident privacy, abuse, neglect, staffing shortages, and quality of care issues including pain management and infection control.
Findings
The facility failed to ensure resident privacy, conduct proper background checks on staff, investigate abuse allegations, provide adequate care including pain management, nutrition, grooming, and pressure ulcer prevention, maintain a safe environment, and ensure sufficient staffing. Multiple deficiencies were cited related to resident rights, care planning, medication management, infection control, and facility maintenance.

Deficiencies (17)
Failure to honor residents' right to personal privacy by not ensuring residents were properly covered during care.
Failure to check licensure boards and obtain criminal background checks on new employees, and failure to thoroughly investigate and report abuse allegations.
Failure to promote dignity and respect by not dressing residents appropriately and putting clothing protectors on without permission.
Failure to provide choice of shower for resident unable to use shower chair due to size and pain.
Failure to accommodate resident's need for a larger shower chair to allow showering as desired.
Failure to provide ongoing activities program meeting residents' interests and needs, including assistance to attend preferred activities.
Failure to provide housekeeping and maintenance services to maintain sanitary, orderly, and comfortable interior, including proper storage of personal care items and repair of resident bathroom doors and walls.
Failure to develop comprehensive care plans addressing pain, skin and wound care, nutrition, and sleep hygiene for multiple residents.
Failure to involve residents in care planning and revise care plans to address ill-fitting dentures.
Failure to ensure registered nurses completed comprehensive pain assessments.
Failure to provide care and services to attain or maintain highest practicable well-being, including pain management, wound care, nutrition, and fall prevention.
Failure to maintain a safe environment free of accident hazards, including unsecured chemicals and unlocked exterior doors.
Failure to post nurse staffing information in a prominent, accessible place with total hours worked by licensed and unlicensed staff.
Failure to prepare and serve food under sanitary conditions, including failure to clean equipment and food contact surfaces properly.
Failure to provide or obtain dental services for resident with ill-fitting dentures.
Failure to provide pharmaceutical services ensuring emergency biologicals, accurate medication administration, and monitoring of medication effectiveness and side effects.
Failure to maintain infection control practices including hand hygiene, proper cleaning of isolation rooms, and sanitary storage of personal care equipment.
Report Facts
Residents present: 69 Residents sampled: 27 Medication errors: 10 Medication errors: 2 Medication errors: 3 Medication errors: 10 Weight loss: 12.6 Weight loss percent: 5.3

Employees mentioned
NameTitleContext
Nurse KLicensed NurseNamed in multiple findings including pain management and abuse investigation
Nurse CAdministrative NurseNamed in multiple findings including pain management and infection control
Nurse EELicensed NurseNamed in medication and infection control findings
Staff BBDirect Care StaffNamed in medication administration and infection control findings
Staff GDirect Care StaffNamed in pain management and staffing findings
Staff HDirect Care StaffNamed in pain management and staffing findings
Staff XDirect Care StaffNamed in pain management and staffing findings
Staff YDirect Care StaffNamed in staffing and infection control findings
Staff JJDirect Care StaffNamed in privacy and infection control findings
Staff RRSocial Service StaffNamed in privacy and resident care findings
Staff EELicensed NurseNamed in grooming and infection control findings
Staff NNSocial Service StaffNamed in resident care findings
Staff PPAdministrative NurseNamed in pain management findings
Staff MMConsultant StaffNamed in nutrition findings
Staff TDietary StaffNamed in nutrition and kitchen sanitation findings
Staff WHousekeeping StaffNamed in sanitation and infection control findings
Staff OOHousekeeping StaffNamed in infection control findings
Staff DDDirect Care StaffNamed in infection control findings
Staff EELicensed NurseNamed in infection control findings
Staff NNDirect Care StaffNamed in infection control findings
Staff PPDirect Care StaffNamed in pain management findings
Staff HHDirect Care StaffNamed in pain management and infection control findings
Staff DDDirect Care StaffNamed in infection control findings
Staff EELicensed NurseNamed in infection control findings
Staff LLDirect Care StaffNamed in nutrition findings
Staff VVDirect Care StaffNamed in behavioral findings
Staff SLicensed NurseNamed in infection control findings
Staff IConsultant PharmacistNamed in medication monitoring findings
Staff DLicensed NurseNamed in medication storage and infection control findings
Staff JLicensed NurseNamed in medication storage findings
Staff FFMaintenance StaffNamed in environmental safety findings
Staff CAdministrative NurseNamed in multiple findings including medication, infection control, and staffing
Staff KLicensed NurseNamed in multiple findings including pain management and abuse investigation
Staff EELicensed NurseNamed in grooming and infection control findings
Staff GGHousekeeping StaffNamed in infection control findings
Staff NNSocial Service StaffNamed in resident care findings
Staff PPAdministrative NurseNamed in pain management findings
Staff KKPhysicianNamed in QA&A and infection control findings
Staff JJJPhysicianNamed in wound care findings
Staff TDietary StaffNamed in nutrition and kitchen sanitation findings
Staff MDirect Care StaffNamed in infection control findings
Staff NDirect Care StaffNamed in infection control findings
Staff OOHousekeeping StaffNamed in infection control findings
Staff BBDirect Care StaffNamed in medication administration and infection control findings
Staff GDirect Care StaffNamed in pain management and staffing findings
Staff HDirect Care StaffNamed in pain management and staffing findings
Staff XDirect Care StaffNamed in pain management and staffing findings
Staff YDirect Care StaffNamed in staffing and infection control findings
Staff JJDirect Care StaffNamed in privacy and infection control findings
Staff RRSocial Service StaffNamed in privacy and resident care findings
Staff EELicensed NurseNamed in grooming and infection control findings
Staff NNSocial Service StaffNamed in resident care findings
Staff PPAdministrative NurseNamed in pain management findings
Staff MMConsultant StaffNamed in nutrition findings
Staff TDietary StaffNamed in nutrition and kitchen sanitation findings
Staff WHousekeeping StaffNamed in sanitation and infection control findings
Staff OOHousekeeping StaffNamed in infection control findings
Staff DDDirect Care StaffNamed in infection control findings
Staff EELicensed NurseNamed in infection control findings
Staff NNDirect Care StaffNamed in infection control findings
Staff PPDirect Care StaffNamed in pain management findings
Staff HHDirect Care StaffNamed in pain management and infection control findings
Staff DDDirect Care StaffNamed in infection control findings
Staff EELicensed NurseNamed in infection control findings
Staff LLDirect Care StaffNamed in nutrition findings
Staff VVDirect Care StaffNamed in behavioral findings
Staff SLicensed NurseNamed in infection control findings
Staff IConsultant PharmacistNamed in medication monitoring findings
Staff DLicensed NurseNamed in medication storage and infection control findings
Staff JLicensed NurseNamed in medication storage findings
Staff FFMaintenance StaffNamed in environmental safety findings
Staff CAdministrative NurseNamed in multiple findings including medication, infection control, and staffing
Staff KLicensed NurseNamed in multiple findings including pain management and abuse investigation
Staff EELicensed NurseNamed in grooming and infection control findings
Staff GGHousekeeping StaffNamed in infection control findings
Staff NNSocial Service StaffNamed in resident care findings
Staff PPAdministrative NurseNamed in pain management findings
Staff KKPhysicianNamed in QA&A and infection control findings
Staff JJJPhysicianNamed in wound care findings
Staff TDietary StaffNamed in nutrition and kitchen sanitation findings
Staff MDirect Care StaffNamed in infection control findings
Staff NDirect Care StaffNamed in infection control findings
Staff OOHousekeeping StaffNamed in infection control findings
Staff BBDirect Care StaffNamed in medication administration and infection control findings
Staff GDirect Care StaffNamed in pain management and staffing findings
Staff HDirect Care StaffNamed in pain management and staffing findings
Staff XDirect Care StaffNamed in pain management and staffing findings
Staff YDirect Care StaffNamed in staffing and infection control findings
Staff JJDirect Care StaffNamed in privacy and infection control findings
Staff RRSocial Service StaffNamed in privacy and resident care findings
Staff EELicensed NurseNamed in grooming and infection control findings
Staff NNSocial Service StaffNamed in resident care findings
Staff PPAdministrative NurseNamed in pain management findings
Staff MMConsultant StaffNamed in nutrition findings
Staff TDietary StaffNamed in nutrition and kitchen sanitation findings
Staff WHousekeeping StaffNamed in sanitation and infection control findings
Staff OOHousekeeping StaffNamed in infection control findings
Staff DDDirect Care StaffNamed in infection control findings
Staff EELicensed NurseNamed in infection control findings
Staff NNDirect Care StaffNamed in infection control findings

Inspection Report

Original Licensing
Deficiencies: 0 Date: Jun 6, 2013

Visit Reason
The licensure survey was conducted to assess compliance for facility licensing.

Findings
The survey resulted in a finding of no deficiency citations.

Inspection Report

Plan of Correction
Deficiencies: 4 Date: N078004 POC 2ZCR11

Visit Reason
This document is a Plan of Correction submitted by the facility in response to deficiencies cited in a prior inspection report.

Findings
The plan outlines corrective actions for deficiencies related to policy availability, resident council meetings, negotiated service agreements, and emergency evacuation fire drills, with monitoring and audits scheduled to ensure compliance.

Deficiencies (4)
Policies and procedures availability letter placed in common room and residents educated on access.
Resident Council meetings policy reviewed, president voted, and minutes management improved.
Negotiated Service Agreements reviewed and audits scheduled to ensure they are current.
Emergency evacuation fire drill scheduled and audits planned to verify compliance.
Report Facts
Residents educated on policy letter: 10 Residents total: 11 Plan of Correction completion dates: Jan 19, 2017 Plan of Correction completion dates: Jan 24, 2017 Emergency evacuation fire drill last conducted: Oct 16, 2016

Employees mentioned
NameTitleContext
Karen BakerDirector of Financial ServicesSubmitted the Plan of Correction.
Shirley BoltzContact for Plan of Correction assistance.
Irina StrakhovaModified the Plan of Correction document.

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