Inspection Reports for
The Grand Marquis

Complaint IN00452756 was substantiated with state deficiencies cited related to misappropriation of resident funds by a former activities director. Complaint IN00451795 had no deficiencies related to the allegations.

The facility failed to protect resident money cards from loss and theft for 5 of 6 residents reviewed, involving misappropriation of funds by a former activities director. Additionally, the facility failed to conduct fire drills on 3rd shift, document fire drills properly, invite the fire department to drills, and maintain a sanitary kitchen environment with proper cleaning and equipment maintenance.

Complaint IN00449376 was substantiated with state deficiencies cited related to verbal abuse. Complaints IN00437649 and IN00448201 had no deficiencies related to the allegations.

The facility was found to have failed to ensure residents were free from verbal abuse for one of six residents reviewed (Resident B), with documented verbal abuse by a Qualified Medication Aide (QMA 2) toward Resident B.

The facility was found deficient in ensuring timely family and physician notification of resident condition changes, failure to weigh a resident upon admission, incomplete and inaccurate clinical records including documentation related to a resident's death, and failure to maintain a complete list of diagnoses in resident records.

The facility was found deficient in several areas including failure to complete repairs after water damage on the 8th floor, failure to monitor resident weights routinely, failure to ensure physician orders were followed for medications, and failure to ensure safe storage of self-administered medications by a resident.

Complaint IN00392342 and IN00392528 were substantiated with state deficiencies cited related to allegations of no hot water and pest infestations including bed bugs and cockroaches in resident rooms and food service areas.

The facility failed to ensure systemic neglect related to lack of hot water and pest infestations including bed bugs and cockroaches in resident rooms and food service areas, affecting all 81 residents. The facility had no hot water for weeks and chronic pest issues worsened due to lack of recent extermination services.

Complaint IN00389752 was substantiated. The allegation involved exploitation where Receptionist 2 borrowed $35 from Resident B and only partially repaid $15. The facility reported the incident to ISDH and terminated the staff member.

The facility failed to ensure residents were free from exploitation for 1 of 3 residents reviewed (Resident B). The investigation found that a staff member (Receptionist 2) borrowed money from Resident B and was subsequently terminated. Staff were educated on abuse policies and monthly audits were planned to ensure compliance.