Inspection Reports for The Heron House

ME, 04110

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Inspection Report Summary

The most recent inspection on December 31, 2024, found deficiencies related to infection prevention and control, food storage and sanitation, physical plant maintenance, and water temperature regulations. Earlier inspections were not provided for comparison, so broader patterns cannot be determined from the available information. The main issues involved the absence of a written Infection Prevention and Control Plan, improper food storage practices, uncleanable shelving, outdated food use, maintenance problems with call bells and stairs, and water temperature exceeding recommended limits. No complaint investigations or enforcement actions such as fines or license suspensions were listed in the available reports. Without prior inspection data, it is unclear whether these issues represent a new or ongoing trend.

Deficiencies (last 1 years)

Deficiencies (over 1 years) 6 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

5% worse than Maine average
Maine average: 5.7 deficiencies/year

Deficiencies per year

8 6 4 2 0
2024

Inspection Report

Biennial Survey
Census: 21 Capacity: 24 Deficiencies: 6 Date: Dec 31, 2024

Visit Reason
The visit was a biennial survey to assess compliance with regulations governing the licensing and functioning of Level IV Residential Care Facilities, including infection prevention and control standards.

Findings
The facility was found non-compliant with infection prevention and control requirements, food storage and sanitation standards, physical plant maintenance, and water temperature regulations. Multiple deficiencies were observed including lack of a written Infection Prevention and Control Plan, food stored under unprotected water lines, uncleanable shelving surfaces, outdated food items in use, maintenance issues with call bells and stairs, residue buildup in ice machine, and hot water temperature exceeding 120°F.

Deficiencies (6)
Failure to develop a written Infection Prevention and Control Plan (IPCP) including required elements.
Food or containers stored under unprotected sewer or water lines.
Shelving in storage areas had uncleanable surfaces due to unfinished wood.
Use of outdated food items such as leftover containers past use-by dates.
Lack of routine maintenance evidenced by non-functioning call bells, spongy boards and wobbly handrails on stairs, and residue buildup in ice machine.
Hot water temperature in resident areas exceeded 120°F, measuring 123°F.
Report Facts
Census: 21 Total Capacity: 24 Hot water temperature: 123 Date of IPCP review request: Surveyor requested IPCP on 12/3/2024

Employees mentioned
NameTitleContext
Nichole LessardAdministratorNamed in relation to IPCP deficiency and exit meeting
Director of OperationsNamed in relation to IPCP deficiency and confirmation of findings

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