Inspection Reports for
The Independence House at Mandarin

Lincoln, NE 68516, NE, 68516

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Deficiencies (last 6 years)

Deficiencies (over 6 years) 0.2 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

95% better than Nebraska average
Nebraska average: 4.2 deficiencies/year

Deficiencies per year

4 3 2 1 0
2014
2016
2019
2020
2024
2025

Inspection Report

Renewal
Capacity: 32 Deficiencies: 0 Date: Apr 1, 2025

Visit Reason
This document serves as a renewal application and verification that The Independence House at Mandarin is licensed as an assisted-living facility, including Alzheimer's and memory care services.

Findings
The documents confirm the facility's licensure renewal, ownership, capacity, and specialized care services. It includes detailed descriptions of the facility's mission, staffing, care philosophy, and operational policies.

Report Facts
Total licensed beds: 32

Employees mentioned
NameTitleContext
Marsha E. StorkOwnerSole owner and authorized representative of Emerald Care Co., the ownership entity of the facility
Brandy HigginsAdministratorFacility administrator named in the renewal application and Alzheimer's special care unit disclosure

Inspection Report

Renewal
Capacity: 32 Deficiencies: 0 Date: Mar 12, 2024

Visit Reason
The document is a renewal application and verification for the assisted-living facility license of The Independence House at Mandarin, confirming licensure through the indicated renewal date and requesting notification of any changes in name, address, or ownership.

Findings
The documents confirm that The Independence House at Mandarin meets statutory requirements as an assisted-living facility with Alzheimer's and memory care endorsement. The renewal application includes detailed facility information, ownership, staffing, care philosophy, and operational policies.

Report Facts
Total licensed beds: 32 Renewal application date: Mar 12, 2024 Fire permit issue date: Dec 5, 2023 Fire permit expiration date: Dec 31, 2024 License renewal expiration date: Apr 30, 2025

Employees mentioned
NameTitleContext
Brandy HigginsAdministratorNamed as facility administrator in renewal application and Alzheimer's disclosure.
Marsha E. StorkOwnerNamed as owner and authorized representative signing renewal application and correspondence.
Deanna NovakProgram ManagerRecipient of correspondence from facility owner regarding ownership and facility information.

Notice

Capacity: 32 Deficiencies: 0 Date: Apr 16, 2020

Visit Reason
This document serves as a renewal application for the assisted-living facility license of The Independence Houses at Mandarin, including verification of ownership and facility details.

Findings
The documents confirm that The Independence Houses at Mandarin is licensed as an assisted-living facility with Alzheimer's Memory Care Endorsement, with a total licensed capacity of 32 beds. Ownership is held by Emerald Care Co., with Marsha E. Stork as the sole owner.

Report Facts
Total licensed beds: 32 Maximum capacity for Alzheimer's beds: 32

Employees mentioned
NameTitleContext
Marsha E. StorkOwnerSole owner and authorized representative of Emerald Care Co., the legal owning entity of the facility.
Brandy HigginsAdministratorNamed as the facility administrator in the renewal application and Alzheimer's Special Care Unit Disclosure.

Inspection Report

Renewal
Capacity: 18 Deficiencies: 0 Date: Apr 11, 2019

Visit Reason
This document is related to the renewal of the assisted-living facility license for The Independence Houses at Mandarin.

Findings
The document certifies that the facility meets statutory requirements as an assisted-living facility with a licensed capacity of 18 beds. It includes detailed information about the facility's mission, staffing, care philosophy, physical environment, resident activities, family support, and cost/fees of care.

Report Facts
Total licensed beds: 18 Daily resident room rate: 175 Daily resident room rate: 235

Employees mentioned
NameTitleContext
Brandy HigginsAdministratorNamed as facility administrator and contact for admissions
Marsha E. StorkOwnerOwner of Emerald Care Co., the legal owning entity of the facility
Cynthe DumlerAPRNProvides routine in-house visits and is available 24 hours a day for residents
Colette WheelerAPRNProvides psychiatric healthcare services as needed

Notice

Capacity: 18 Deficiencies: 0 Date: Aug 16, 2016

Visit Reason
This letter acknowledges the increase in the number of licensed beds at the assisted-living facility from 17 to 18 beds effective August 16, 2016.

Findings
The document confirms the approval of the increase in licensed bed capacity at the facility.

Report Facts
Licensed beds increase: 1

Employees mentioned
NameTitleContext
Eve LewisProgram Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHSSigned the letter acknowledging the bed increase

Inspection Report

Renewal
Capacity: 17 Deficiencies: 0 Date: Apr 4, 2016

Visit Reason
The document is related to the renewal of the Assisted Living Facility license for The Independence House At Mandarin, including approval for the Memory Care Endorsement.

Findings
The facility meets statutory requirements as an Assisted Living Facility with Alzheimer's Memory Care Endorsement. The documentation includes detailed descriptions of the facility's philosophy, staffing, care plans, physical environment, resident activities, family support, and fees. No deficiencies or adverse findings are reported.

Report Facts
Maximum licensed capacity: 17 Daily resident room rate: 149 Daily resident room rate: 209 Memory Care Endorsement maximum capacity: 18 Renewal license expiration date: Apr 30, 2017

Employees mentioned
NameTitleContext
Brandy HigginsAdministratorNamed as Administrator responsible for admissions and facility management
Marsha StorkOwnerOwner of Emerald Care Co., legal owning entity of the facility
Jamie PetersAPRNProvides routine in-house visits and 24-hour availability for residents
Cynthe DumlerAPRNProvides routine in-house visits and 24-hour availability for residents
Colette WheelerAPRNProvides psychiatric healthcare services and routine in-house visits

Inspection Report

Complaint Investigation
Census: 14 Capacity: 15 Deficiencies: 1 Date: Sep 16, 2014

Visit Reason
An unannounced visit was conducted to investigate a complaint and annual survey at The Independence House At Mandarin from September 16 to September 24, 2014. The investigation included review of resident records, observation of care and services, and interviews with residents, family members, and staff.

Complaint Details
Complaint investigated regarding failure to report incidents of abuse to appropriate state agencies, failure to put interventions in place to help prevent falls, failure to provide services as agreed upon, and failure to ensure proper handwashing during dietary services. No violations were found related to abuse reporting, fall prevention, service provision, or handwashing.
Findings
The facility reported incidents of resident to resident abuse as required with no violation found. Interventions to prevent falls were in place and effective. Resident care, meal service, activities, and medication administration were conducted appropriately with no violations. Proper handwashing was observed during dietary services. However, the facility failed to maintain non-food contact surfaces of equipment and food contact surfaces in a clean manner in the kitchen, including lack of thermometers and food spills.

Deficiencies (1)
Failed to maintain non-food contact surfaces of equipment and food contact surfaces in a clean manner in the kitchen, including lack of thermometers and food spills.
Report Facts
Census: 14 Total Capacity: 15

Employees mentioned
NameTitleContext
Brandy HigginsAdministratorNamed in findings and plan of correction response
Jean ObermierRegistered NurseSurveyor conducting the inspection
Frances ProkopRegistered NurseSurveyor conducting the inspection
Susan GriepenstrohRegistered NurseSurveyor conducting the inspection

Notice

Capacity: 18 Deficiencies: 0 Date: APP2018

Visit Reason
This document serves as a licensure renewal application and certification for The Independence House At Mandarin, an assisted living facility with Alzheimer's Memory Care Endorsement, including detailed information about facility operations, staffing, care philosophy, and policies.

Findings
The document outlines the facility's mission to provide quality care for residents with Alzheimer's and related disorders, staffing patterns including 24/7 care by certified aides and nurses, security features to prevent wandering, resident activities, family support programs, and cost/fee structures. It also details admission, discharge criteria, and care planning processes.

Report Facts
Total licensed capacity: 18 Maximum occupancy: 18 Daily resident room rate range: 159 Daily resident room rate range: 209

Employees mentioned
NameTitleContext
Brandy HigginsAdministratorNamed as facility administrator and contact for admissions and care coordination.
Marsha E. StorkOwnerOwner of Emerald Care Co., the legal owning entity of the facility.
Jamie PetersAPRNProvides routine in-house visits and 24-hour availability for residents.
Cynthe DumlerAPRNProvides routine in-house visits and 24-hour availability for residents.
Colette WheelerAPRNProvides psychiatric healthcare services with routine visits and 24-hour availability.

Notice

Capacity: 32 Deficiencies: 0 Date: APP2021

Visit Reason
This document serves as a renewal application and licensure verification for The Independence Houses at Mandarin assisted-living facility, including ownership and capacity information.

Findings
The documents confirm the facility's licensure renewal, ownership by Emerald Care Co., and a licensed capacity of 32 beds. No inspection findings or deficiencies are reported.

Report Facts
Licensed capacity: 32 Renewal license expiration date: License expires on 4/30/2022 as shown on renewal card (page 1).

Employees mentioned
NameTitleContext
Marsha E. StorkOwnerNamed as owner and authorized representative of Emerald Care Co., the facility's owner.
Brandy HigginsAdministratorListed as facility administrator on renewal application.

Notice

Capacity: 32 Deficiencies: 0 Date: APP2022

Visit Reason
This document serves as a renewal application and licensure verification for The Independence House at Mandarin, an assisted-living facility with Alzheimer's and memory care endorsement.

Findings
The documents confirm the facility's licensure status, ownership, capacity, and operational permits including fire prevention. It includes detailed disclosures about the facility's mission, staffing, admission and discharge criteria, and care philosophy.

Report Facts
Total licensed beds: 32 Renewal license expiration date: Expires 04/30/2023 as shown on the renewal card on page 1. Fire permit issue date: Issued 12/09/2021 with expiration 12/31/2022 as shown on page 4.

Employees mentioned
NameTitleContext
Brandy HigginsAdministratorNamed as facility administrator on multiple pages including application forms.
Marsha E. StorkOwnerNamed as owner and authorized representative of Emerald Care Co., the legal owner of the facility.
Dan TaylorRN, DHHS Nurse Consultant / SupervisorAddressee of a letter from the facility owner regarding ownership and facility information.
Cynthe DumlerAPRNProvides routine in-house visits and psychiatric healthcare services as described in the disclosure.

Notice

Capacity: 32 Deficiencies: 0 Date: APP2023

Visit Reason
This document serves as verification that The Independence House at Mandarin is licensed as an assisted-living facility and includes a renewal application for the facility license.

Findings
The documents confirm the facility's licensure status, renewal application, ownership, capacity, and operational details including staffing and care philosophy. No inspection findings or deficiencies are reported.

Report Facts
Total licensed beds: 32

Employees mentioned
NameTitleContext
Brandy HigginsAdministratorNamed as facility administrator in renewal application and contact information
Marsha E. StorkOwner and Authorized RepresentativeOwner of Emerald Care Co., legal owning entity, and signatory on renewal application and correspondence

Document

Capacity: 18 Deficiencies: 0 Date: APP2017

Visit Reason
This document set includes licensure renewal application and certification for The Independence House At Mandarin, an assisted living facility with Alzheimer's Memory Care endorsement, detailing ownership, staffing, care philosophy, physical environment, and operational permits.

Findings
The documents confirm licensure renewal, facility capacity of 18 beds, ownership by Emerald Care Co., specialized Alzheimer's and memory care services, 24/7 staffing with certified aides and nurses, secure physical environment with safety measures for dementia residents, and detailed care and activity programs.

Report Facts
Total licensed beds: 18 Maximum occupancy: 18 Daily resident room rate range: 149 Daily resident room rate range: 209 Staffing hours: 24 Staffing days: 7 Activity Director hours: 8 Staff dementia care training hours: 4 Staff in-service training hours: 12

Employees mentioned
NameTitleContext
Brandy HigginsAdministratorNamed as facility administrator and contact for The Independence House At Mandarin
Marsha E. StorkOwnerOwner of Emerald Care Co., legal owning entity of the facility
Jamie PetersAPRNProvides routine in-house visits and 24-hour availability for residents
Cynthe DumlerAPRNProvides routine in-house visits and 24-hour availability for residents
Colette WheelerAPRNProvides psychiatric healthcare services and 24-hour availability

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