Inspection Reports for The Ivy at Wellington

24903 Moulton Pkwy Laguna Woods, CA 92653, CA, 92653

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Inspection Report Complaint Investigation Census: 124 Capacity: 305 Deficiencies: 0 Aug 21, 2025
Visit Reason
This unannounced inspection was conducted to investigate complaints alleging lack of supervision resulting in resident on resident sexual abuse and that the facility was allowing a resident to violate the gun policy.
Findings
The investigation found no corroborating evidence to support the allegations. The facility staff and administration had no reason to suspect abuse, and the facility enforced its gun policy once aware of the violation. The allegations were determined to be unfounded.
Complaint Details
The complaint investigation was triggered by allegations that lack of supervision resulted in resident on resident sexual abuse and that the facility allowed a resident to violate the gun policy. The investigation included interviews, record reviews, and inspections. The allegations were found to be unfounded.
Report Facts
Facility capacity: 305 Census: 124
Employees Mentioned
NameTitleContext
Jessica ChoLicensing Program AnalystConducted the complaint investigation and inspection
Gerry VadnaisSenior Executive DirectorFacility representative met during inspection and exit interview
Lourdes MontoyaLicensing Program ManagerNamed in report as Licensing Program Manager
Inspection Report Complaint Investigation Census: 125 Capacity: 305 Deficiencies: 0 Jul 24, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations received on 2025-06-03 regarding staff tampering with resident's personal belongings, not following the monthly menu, and serving poor quality food.
Findings
The investigation included interviews, facility file and menu reviews, and physical plant tours. The allegations were found to be unsubstantiated due to lack of preponderance of evidence to prove or refute the claims. Residents and staff interviews indicated no consistent issues with food quality or menu adherence, and no evidence of tampering with personal belongings was confirmed.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included staff tampering with resident belongings, failure to follow the monthly menu, and serving poor quality food. Interviews with staff and residents, as well as observations, did not support these allegations.
Report Facts
Capacity: 305 Census: 125
Employees Mentioned
NameTitleContext
Gerry VadnaisExecutive DirectorMet with during the investigation and named in findings
Ruth MartinezLicensing Program AnalystConducted the complaint investigation
Armando J LuceroLicensing Program ManagerOversaw the complaint investigation report
Inspection Report Annual Inspection Census: 91 Capacity: 305 Deficiencies: 0 Jun 18, 2025
Visit Reason
The visit was an unannounced annual required inspection conducted by Licensing Program Analyst Ruth Martinez to evaluate compliance with licensing requirements.
Findings
The inspection found no deficiencies in the areas inspected. The facility was observed to be well maintained with proper safety measures, adequate staffing documentation, and appropriate resident care and environment.
Report Facts
Licensed capacity: 305 Current census: 91 Hospice residents: 7 Fire drill frequency: 4 Fire drill last conducted: May 19, 2025 Fire extinguisher service date: Mar 17, 2025 Sprinkler inspection date: Jun 17, 2025 Smoke detector inspection date: Jun 10, 2025 Pool fence height (ft): 6.08 Number of stairwells: 10 Number of evacuation chairs: 10 Resident files reviewed: 9 Staff files reviewed: 5
Employees Mentioned
NameTitleContext
Ruth MartinezLicensing Program AnalystConducted the unannounced annual inspection
Melanie SigarAssistant Executive DirectorMet with Licensing Program Analyst during inspection
Gerry VadnaisAdministrator/DirectorFacility Administrator/Director named in report
Inspection Report Complaint Investigation Census: 127 Capacity: 305 Deficiencies: 0 Apr 8, 2025
Visit Reason
The visit was an unannounced complaint investigation triggered by allegations received on 2025-03-24 regarding staff discarding residents' meals and dispensing medication not prescribed.
Findings
The investigation determined that the complaint was filed under the wrong facility license number and found the allegations to be unfounded, meaning the allegations were false or without reasonable basis. The complaint was dismissed.
Complaint Details
The complaint was investigated and found to be unfounded; the allegations were false or could not have happened.
Report Facts
Capacity: 305 Census: 127
Employees Mentioned
NameTitleContext
Ruth MartinezLicensing Program AnalystConducted the complaint investigation and delivered findings
Gerry VadnaisExecutive DirectorMet with Licensing Program Analyst during the investigation
Inspection Report Complaint Investigation Census: 127 Capacity: 305 Deficiencies: 0 Apr 8, 2025
Visit Reason
An unannounced complaint investigation was conducted regarding an allegation that the facility did not release resident records to the responsible party.
Findings
The investigation found conflicting information from staff interviews and record reviews, and was unable to determine if the facility failed to release resident records. Therefore, the allegation was unsubstantiated.
Complaint Details
The complaint alleged that the facility did not release Resident 1's records to the responsible party. Staff interviews indicated no knowledge of denial of records, and record review showed documentation was present. Due to conflicting information, the allegation was unsubstantiated.
Report Facts
Estimated Days of Completion: 90
Employees Mentioned
NameTitleContext
Claudia GutierrezLicensing Program AnalystConducted the complaint investigation and authored the report
Armando J LuceroLicensing Program ManagerOversaw the complaint investigation
Gerry VadnaisExecutive DirectorFacility administrator met during the investigation
Inspection Report Census: 117 Capacity: 305 Deficiencies: 0 Jan 16, 2025
Visit Reason
An unannounced visit was made by Licensing Program Analyst Andrea Mendivil to deliver an amended report due to technical difficulties in delivering findings earlier.
Findings
The amended report findings were discussed with facility staff including the Health Services Director and Executive Director, and an exit interview was conducted with facility staff.
Employees Mentioned
NameTitleContext
Andrea MendivilLicensing Program AnalystMade the unannounced visit and delivered the amended report findings.
Marites MenesesHealth Services DirectorDiscussed amended report findings with Licensing Program Analyst.
Gerry VadnaisExecutive DirectorDiscussed amended report findings with Licensing Program Analyst.
Inspection Report Complaint Investigation Census: 117 Capacity: 305 Deficiencies: 1 Jan 9, 2025
Visit Reason
An unannounced case management visit was conducted in conjunction with complaint control 22-AS-20250102131745 regarding allegations that a resident was administered unauthorized medications.
Findings
The investigation found that medication Oxybutynin was supposed to be tapered off and discontinued per the current physician's order received on 07/19/2023, but the medication continued to be administered until August 14, 2024, due to a failure to update the medication administration records and report the issue to the Department.
Complaint Details
Complaint investigation related to unauthorized medication administration to Resident 1 (R1). The issue was substantiated based on interviews and record reviews.
Severity Breakdown
Type B: 1
Deficiencies (1)
DescriptionSeverity
Failure to report medication issue to the Department, posing potential safety risks to persons in care.Type B
Report Facts
Capacity: 305 Census: 117 Plan of Correction Due Date: Jan 15, 2025
Employees Mentioned
NameTitleContext
Marites MenesesHealth Services DirectorInterviewed regarding medication administration and order discrepancies
Inspection Report Complaint Investigation Census: 116 Capacity: 305 Deficiencies: 0 Dec 4, 2024
Visit Reason
This unannounced visit was conducted to investigate a complaint alleging that a resident sustained multiple unexplained bruises while in care.
Findings
The investigation included interviews with staff and the resident, a tour of the resident's bedroom, and a review of resident records. The resident was being treated for edema and was on blood thinner medication, which could cause bruising. No bruising was observed during the visit, and there was insufficient evidence to substantiate the allegation. The complaint was deemed unsubstantiated.
Complaint Details
The complaint alleged that a resident sustained multiple unexplained bruises while in care. The allegation was unsubstantiated due to lack of evidence.
Report Facts
Estimated Days of Completion: 30
Employees Mentioned
NameTitleContext
Ruth MartinezLicensing Program AnalystConducted the complaint investigation and inspection
Armando J LuceroLicensing Program ManagerOversaw the complaint investigation
Gerry VadnaisAdministratorFacility administrator met during the investigation and exit interview
Inspection Report Complaint Investigation Census: 118 Capacity: 305 Deficiencies: 0 Oct 1, 2024
Visit Reason
An unannounced complaint investigation visit was conducted in response to an allegation that staff do not provide adequate care and supervision for a resident.
Findings
The investigation found that the allegation was unfounded. Resident records and interviews indicated the resident was independent except for bathing assistance, and the facility had made appropriate assessments and care adjustments following the resident's hospitalization.
Complaint Details
The complaint was investigated and deemed unfounded, meaning the allegation was false, could not have happened, and/or was without a reasonable basis.
Report Facts
Complaint Control Number: 22-AS-20240904100619 Capacity: 305 Census: 118
Employees Mentioned
NameTitleContext
Kimberly LymanLicensing Program AnalystConducted the complaint investigation visit and delivered findings
Alisa OrtizLicensing Program ManagerNamed in report as Licensing Program Manager
Inspection Report Complaint Investigation Census: 119 Capacity: 305 Deficiencies: 0 Jun 25, 2024
Visit Reason
An unannounced complaint investigation visit was conducted in response to an allegation that staff were not following infection control requirements.
Findings
The investigation included interviews, observations, and document reviews which found that the facility had infection control precautions in place, including mask usage, cleaning protocols, PPE availability, and notification procedures. Despite the allegations, there was insufficient evidence to substantiate the claim, and the complaint was deemed unsubstantiated.
Complaint Details
The complaint alleged that staff were not following infection control requirements. After investigation, the allegation was deemed unsubstantiated due to lack of preponderance of evidence.
Report Facts
Facility capacity: 305 Census: 119
Employees Mentioned
NameTitleContext
Jenifer TirreLicensing Program AnalystConducted the complaint investigation and authored the report
Gerry VadnaisSenior Executive DirectorMet with Licensing Program Analyst during the investigation
Kathleen OlsonAdministratorFacility administrator named in the report
Lourdes MontoyaLicensing Program ManagerNamed as Licensing Program Manager overseeing the investigation
Inspection Report Annual Inspection Census: 103 Capacity: 305 Deficiencies: 0 Jun 20, 2024
Visit Reason
The visit was an unannounced annual required inspection conducted by Licensing Program Analyst Ruth Martinez to evaluate compliance with state regulations.
Findings
The inspection found no deficiencies in the areas inspected. The facility was observed to be well-maintained with adequate staffing, proper medication storage, safe physical environment, and compliance with health and safety regulations.
Report Facts
Licensed capacity: 305 Current census: 103 Hospice waiver capacity: 20 Hospice residents present: 4 Pool fence height (feet): 6.08 Fire extinguisher service date: Mar 16, 2024 Smoke and sprinkler system last tested: Apr 3, 2024 Last emergency drill date: May 14, 2024 Hot water temperature range (Fahrenheit): 118.2-120.2 Number of stairwells: 10 Number of evacuation chairs: 10 Resident ambulatory capacity: 115 Resident non-ambulatory capacity: 174 Bedridden resident capacity: 16
Employees Mentioned
NameTitleContext
Ruth MartinezLicensing Program AnalystConducted the inspection and authored the report
Gerry VadnaisSenior Executive DirectorMet with Licensing Program Analyst during inspection
Inspection Report Complaint Investigation Census: 111 Capacity: 305 Deficiencies: 0 Nov 3, 2023
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2023-10-27 alleging that staff do not answer residents' call buttons in a timely manner and do not ensure residents are bathed.
Findings
The investigation found that staff responded to call buttons within thirteen to fifteen minutes on average, with interviews from staff and residents not corroborating the allegations. Bathing schedules were tracked and refusals documented, with residents reporting no concerns. The allegations were deemed unsubstantiated due to lack of preponderance of evidence.
Complaint Details
The complaint was unsubstantiated. The investigation included interviews with 7 staff and residents regarding call button response times and 3 staff interviews plus 4 resident interviews regarding bathing. The average call response time was between twelve to twenty three minutes based on pendant tracking reports. No evidence was found to prove or refute the allegations.
Report Facts
Capacity: 305 Census: 111 Complaint received date: Oct 27, 2023 Call response time range (minutes): 13 Call response time range (minutes): 15 Average call response time range (minutes): 12 Average call response time range (minutes): 23 Number of staff interviews on bathing: 3 Number of resident interviews on bathing: 4
Employees Mentioned
NameTitleContext
Celine De PerioLicensing Program AnalystConducted the complaint investigation and authored the report
Gerry VadnaisExecutive DirectorMet with the Licensing Program Analyst during the investigation and exit interview
Inspection Report Complaint Investigation Census: 228 Capacity: 305 Deficiencies: 1 Jul 26, 2023
Visit Reason
This unannounced Case Management – Incident inspection was conducted to follow up on a self-reported incident involving a medication error where Resident #1 received twice the prescribed dose of Oxycodone.
Findings
The inspection found that Resident #1 received a medication error but had no adverse reactions. The facility staff took corrective actions including retraining the Medication Technician involved, who later resigned. Deficiencies were cited related to failure to assist with self-administered medications.
Complaint Details
The visit was complaint-related, triggered by a self-reported incident of a medication error involving Resident #1. The medication error was substantiated as the licensee failed to ensure proper assistance with self-administered medications.
Severity Breakdown
Type B: 1
Deficiencies (1)
DescriptionSeverity
The licensee did not ensure Resident #1 received assistance with self-administered medications due to a medication error, posing a potential health and safety risk.Type B
Report Facts
Deficiency count: 1 Plan of Correction Due Date: Aug 9, 2023
Employees Mentioned
NameTitleContext
Gerry VadinaisAdministratorMet with Licensing Program Analyst during inspection and provided information about the incident
Carri CollinsHealth Services DirectorInterviewed during inspection and provided details about the medication error and corrective actions
Sean HaddadLicensing Program AnalystConducted the inspection and authored the report
Armando J LuceroLicensing Program ManagerSupervisor of the inspection
Inspection Report Original Licensing Census: 117 Capacity: 305 Deficiencies: 0 May 24, 2023
Visit Reason
Licensing Program Analyst Lydia Martinez conducted a pre-licensing inspection visit to evaluate the facility's readiness for initial licensing as a Residential Care Facility for the Elderly (RCFE) with a capacity of 305 residents.
Findings
The inspection found the facility in compliance with regulatory requirements, including adequate resident accommodations, operational appliances, safety systems, and emergency supplies. The facility is ready to be licensed pending final review and approval.
Report Facts
Facility capacity: 305 Current census: 117 Resident apartment types: 115 Resident apartment types: 174 Resident apartment types: 16 Inspection start time: 9 Inspection end time: 12.5 Fire clearance date: Jan 12, 2023
Employees Mentioned
NameTitleContext
Gerald VadnaisDesignated Executive DirectorMet with Licensing Program Analyst during pre-licensing inspection
Lydia MartinezLicensing Program AnalystConducted the pre-licensing inspection visit
Inspection Report Capacity: 305 Deficiencies: 0 Feb 2, 2023
Visit Reason
The visit was an office type evaluation involving the applicant/administrator's participation in COMP II to verify understanding of community care facility licensing laws and regulations.
Findings
The applicant/administrator demonstrated understanding of facility operation, admission policies, staffing requirements and training, restrictive/prohibited health conditions, and general provisions as confirmed by the CAB analyst during the COMP II interview.
Employees Mentioned
NameTitleContext
Safoora AhmedAdministratorFacility administrator participating in COMP II interview
Kathleen OlsonAdministratorParticipant in COMP II interview
Mirella QuarantaLicensing Program ManagerNamed in report as Licensing Program Manager
Stefania FontenoLicensing Program AnalystNamed in report as Licensing Program Analyst
Report January 9, 2025
File
report_12_306006222_inx11_2025-01-09.pdf

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