Inspection Reports for The Landings of Canton Hills
1100 REINHARDT COLLEGE PARKWAY, CANTON, GA, 30114.0
Back to Facility ProfileInspection Report Summary
The most recent inspection on July 7, 2025, identified deficiencies related to the lack of daily social activities, delayed medication prescriptions, and unmet nutritional requirements. Earlier inspections showed a mix of findings, including issues with emergency evacuation training, late resident refunds, resident care following a fall, and respect for resident dignity, while many complaint investigations found no violations. The main themes across deficiencies involved resident well-being activities, medication management, nutrition, staff training, and resident care. Several complaints were substantiated, including one involving resident injuries from a fall and another concerning staff conduct, but most complaint investigations were unsubstantiated. The inspection history shows ongoing challenges in certain care and administrative areas without a clear pattern of consistent improvement or worsening.
Deficiencies (last 5 years)
Deficiencies (over 5 years)
1.4 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
71% better than Georgia average
Georgia average: 4.9 deficiencies/yearDeficiencies per year
4
3
2
1
0
Inspection Report
Complaint Investigation
Census: 22
Deficiencies: 3
Date: Jul 7, 2025
Visit Reason
The visit was conducted to investigate allegations intake GA50003164, GA50003234, GA50003181, and GA50003161. The onsite visit occurred on 07/07/2025 and was completed on 07/16/2025.
Complaint Details
The investigation was triggered by multiple allegations intake GA50003164, GA50003234, GA50003181, and GA50003161. The complaint was substantiated based on observations, record reviews, and interviews revealing deficiencies in social activities, medication management, and nutrition.
Findings
The facility failed to provide daily social activities that promote residents' well-being and consider their preferences, failed to obtain new prescriptions within 48 hours leading to medication not being available for Resident #2, and failed to meet nutritional requirements with residents reporting dissatisfaction with meal quality and food preparation.
Deficiencies (3)
Failed to provide social activities on a daily basis that promoted the physical, mental and social well-being of each resident and took into account personal preferences.
Failed to obtain new prescriptions within 48 hours of receipt of notice, resulting in medication not being available for Resident #2.
Failed to meet general nutritional requirements adjusted for age and activity; residents reported poor meal quality and dissatisfaction.
Report Facts
Residents observed in dining room: 22
Residents eating less than half their lunch: 13
Days activities offered per week: 3
Prescription order date: Jun 14, 2024
Admission date: May 20, 2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Stated activities were held only three days a week and was unaware Resident #2's medication was not filled | |
| Staff B | Confirmed activities were offered three days a week and was unaware Glucagon emergency kit was not filled | |
| JJ | Reported Glucagon emergency kit was missing and not ordered |
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Mar 25, 2025
Visit Reason
The purpose of this visit was to investigate allegation intake GA50000903 and GA550000893.
Complaint Details
Investigation of allegations GA50000903 and GA550000893 with no rule violations found.
Findings
No rule violations were cited as a result of this investigation.
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: Sep 4, 2024
Visit Reason
The purpose of this visit was to investigate allegation intakes GA00248983 and GA00249523.
Complaint Details
Investigation of allegation intakes GA00248983 and GA00249523. The refund for Resident #1 was late, sent on 09/05/24 although the resident passed away on 03/26/24 and the policy required refunds within 30 days of death. Staff A confirmed the late refund via email on 09/17/24.
Findings
The governing body failed to follow policy and procedure to refund when a resident was transferred or discharged, as evidenced by a late refund check sent beyond the required 30 days after the resident's death.
Deficiencies (1)
Governing body failed to follow policy and procedure to refund when a resident is transferred or discharged; refund was sent late beyond 30 days after resident's death.
Report Facts
Dates: 30
Dates: 163
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Interviewed and confirmed via email the late refund delivery. |
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: May 16, 2024
Visit Reason
The purpose of this visit was to conduct complaint investigations for intakes GA00245148 and GA00245197.
Complaint Details
Complaint investigations intakes GA00245148 and GA00245197 were conducted with no rule violations cited.
Findings
No rule violations were cited as a result of this inspection.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Jan 31, 2024
Visit Reason
The purpose of this visit was to investigate intake #GA00242957 and GA00243824.
Complaint Details
Investigation of complaint intake #GA00242957 and GA00243824 with no rule violations found.
Findings
No rule violations were cited as a result of this inspection.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Jan 25, 2024
Visit Reason
The purpose of this visit was to investigate intake #GA00241786 with an onsite visit made to the facility on 1/25/2024.
Complaint Details
Investigation of intake #GA00241786 was conducted and completed on 1/25/2024 with no rule violations found.
Findings
No rule violations were cited as a result of this investigation.
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: Dec 29, 2023
Visit Reason
The purpose of this visit was to investigate multiple intakes (#GA00240508, #GA00240619, #GA00241186, #GA00241188, #GA0024167, #GA00241191, and #GA00241209) with on-site visits conducted on 11/29/23 and 12/29/23.
Complaint Details
Investigation of multiple complaint intakes as listed in the visit reason.
Findings
The facility failed to ensure that each staff received training in emergency evacuation procedures for 2 of 2 sampled staff (Staff D and Staff F), as no documentation was found in their personnel files. Additionally, Staff G stated they do not have access to all employee files.
Deficiencies (1)
Failure to ensure that each staff received training in emergency evacuation procedures for 2 of 2 sampled staff (Staff D and Staff F).
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Aug 15, 2023
Visit Reason
The purpose of this visit was to investigate intake #GA00237208, GA00237425, and GA00237374.
Complaint Details
Investigation of complaint intakes #GA00237208, GA00237425, and GA00237374 with no rule violations found.
Findings
No rule violations were cited as a result of this investigation.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Mar 16, 2023
Visit Reason
The purpose of this visit was to investigate intake GA00232733.
Complaint Details
Investigation of intake GA00232733 with no rule violations cited.
Findings
No rule violations were cited as a result of this investigation.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Feb 21, 2023
Visit Reason
The purpose of this visit was to investigate intake GA00229846.
Complaint Details
Investigation of intake GA00229846 with no rule violations cited.
Findings
No rule violations were cited as a result of this investigation.
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: Nov 4, 2022
Visit Reason
A visit was made to the facility to investigate intake #GA 00226723, starting on 2022-10-26 and completed on 2022-11-04.
Complaint Details
Investigation was complaint-related based on intake #GA 00226723. The complaint was substantiated as the resident sustained injuries from a fall that was not properly reported, leading to prolonged treatment.
Findings
The facility failed to ensure each resident received adequate and appropriate care in compliance with state law for one sampled resident who sustained a fall resulting in rib and clavicle fractures. Staff interviews revealed issues with reporting the fall and corrective actions handled by previous administrators.
Deficiencies (1)
Failure to ensure each resident received adequate and appropriate care and services in compliance with state law and regulation for one sampled resident who sustained injuries from a fall.
Report Facts
Incident date: Aug 6, 2022
Staff termination date: Aug 11, 2022
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: May 5, 2022
Visit Reason
The purpose of this visit was to investigate intake GA00223411 and GA00223288.
Complaint Details
Investigation of complaint intakes GA00223411 and GA00223288 with no rule violations found.
Findings
No rule violations were cited as a result of this investigation.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Mar 9, 2022
Visit Reason
The purpose of this visit was to investigate intake #GA00221881.
Complaint Details
Investigation started on 2022-03-09 with an on-site visit on the same day and was completed on 2022-03-29. No deficiencies were found.
Findings
No rule violations were cited as a result of this investigation.
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: Jan 27, 2022
Visit Reason
The purpose of this visit was to investigate intake #GA00220801. An onsite visit was made to the facility on 1/27/22, with the investigation completed on 1/28/22.
Complaint Details
The complaint investigation was initiated due to an allegation that Staff E hurt Resident #1 on 1/11/22. Law enforcement was contacted, and the case was closed with no physical injuries found. Resident #1 reported Staff E pushed him/her during care and was glad Staff E was no longer employed. Staff E denied the allegation. Staff E was terminated on 1/24/22 for multiple policy violations.
Findings
The facility failed to treat a resident with dignity, kindness, consideration, and respect, and failed to provide privacy in assisted living care. Staff E was alleged to have been rude, aggressive, and to have hurt Resident #1 during care on 1/11/22. Staff E was terminated for multiple violations related to resident rights and abuse reporting.
Deficiencies (1)
Facility failed to treat each resident with dignity, kindness, consideration, and respect and provide privacy in assisted living care.
Report Facts
Date of incident: Jan 11, 2022
Date of complaint report: Jan 12, 2022
Date of staff termination: Jan 24, 2022
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff E | Named in allegation of hurting Resident #1 and terminated for multiple violations | |
| Staff A | Interviewed regarding the allegation and investigation | |
| Staff C | Notified by family member about the incident | |
| Staff D | Interviewed about Resident #1's condition and statements on 1/11/22 | |
| Staff I | Interviewed about events on 1/11/22 and Resident #1's statements |
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Dec 2, 2021
Visit Reason
The purpose of this visit was to investigate intake #GA00219405. The investigation started on 12/2/21 and was completed on 12/3/21 with an onsite visit conducted on 12/2/21.
Complaint Details
Investigation of intake #GA00219405 found no rule violations.
Findings
No rule violations were cited as a result of this investigation.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Oct 13, 2021
Visit Reason
The purpose of this visit was to investigate intake #GA00217703 and to complete a compliance inspection.
Complaint Details
Investigation began on 2021-10-13 with an on-site visit on the same day and was completed on 2021-10-29. No rule violations were found.
Findings
No rule violations were cited as a result of this investigation.
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