Inspection Reports for The Landings of Douglas

1360 WEST GORDON STREET, DOUGLAS, GA, 31533

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Inspection Report Summary

The most recent inspection on November 12, 2024, identified deficiencies related to infection control, resident dignity, and adequate care following a substantiated complaint involving improper staff practices that led to a resident’s hospitalization. Earlier inspections showed a mixed record, with prior deficiencies including inadequate supervision resulting in a resident’s elopement and injury in 2020, and admission of residents not meeting ambulatory requirements in 2018. Complaint investigations were mostly unsubstantiated except for the 2020 and 2024 cases, with no fines or enforcement actions listed in the available reports. The main themes across deficiencies involved infection control, resident care, and supervision. The pattern suggests ongoing challenges in these areas despite some periods without cited deficiencies.

Deficiencies (last 6 years)

Deficiencies (over 6 years) 1.2 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

76% better than Georgia average
Georgia average: 4.9 deficiencies/year

Deficiencies per year

4 3 2 1 0
2018
2019
2020
2021
2023
2024

Census

Latest occupancy rate 25 residents

Based on a November 2024 inspection.

This facility has shown a decline in demand based on occupancy rates.

Census over time

20 24 28 32 36 Sep 2018 Sep 2020 Nov 2024

Inspection Report

Complaint Investigation
Census: 25 Deficiencies: 3 Date: Nov 12, 2024

Visit Reason
The purpose of this visit was to conduct a compliance inspection and investigate intake #GA00251957, triggered by a complaint regarding infection control and resident care practices.

Complaint Details
The investigation was initiated due to a complaint (intake #GA00251957) about improper infection control and resident care. Staff B was found to have inserted a hand inside Resident #1's adult brief without proper hygiene and smelled the hand to check for UTI. Resident #1 experienced worsening symptoms and was hospitalized. Staff B admitted the actions and was terminated.
Findings
The facility failed to ensure proper infection control and respect for resident dignity for 1 of 3 sampled residents (Resident #1). Staff B inappropriately inserted a hand inside Resident #1's adult brief without proper hygiene and smelled the hand to check for UTI, violating infection control protocols and resident rights. Resident #1 suffered from untreated UTI symptoms leading to hospitalization. Staff B was suspended and later terminated.

Deficiencies (3)
Failure to ensure staff demonstrate understanding and use of proper infection control practices in delivery of care to residents.
Failure to operate in a manner that respects the personal dignity and human rights of residents.
Failure to ensure residents receive adequate, appropriate care and services in compliance with laws and regulations.
Report Facts
Residents in facility: 25 Residents in MCU: 4 Residents sampled: 3 Incident date: Oct 17, 2024 Hospital admission date: Oct 23, 2024 Staff B hire date: Apr 7, 2024 Staff B termination date: Oct 24, 2024

Employees mentioned
NameTitleContext
Staff BAdmitted to improper infection control practice by inserting hand inside Resident #1's brief and smelling it; employment terminated
Staff AInterviewed regarding Staff B's actions and facility response; stated Staff B's actions were inappropriate and unsanitary
ABWitnessed incident and reported it; involved in care and reporting Resident #1's symptoms
BCWitnessed incident and provided statements about Staff B's inappropriate behavior

Inspection Report

Routine
Deficiencies: 0 Date: Jan 5, 2023

Visit Reason
The purpose of this visit was to conduct the compliance inspection.

Findings
No rule violations were cited as a result of this inspection.

Inspection Report

Routine
Deficiencies: 0 Date: Aug 26, 2021

Visit Reason
The purpose of this visit was to conduct the compliance inspection.

Findings
No rule violations were cited as a result of this inspection.

Inspection Report

Complaint Investigation
Census: 31 Deficiencies: 2 Date: Sep 16, 2020

Visit Reason
The purpose of this visit was to investigate complaint intakes #GA00207003, #GA00207498, and #GA00207527, focusing on an incident involving Resident #1 who eloped from the facility.

Complaint Details
The investigation was initiated due to complaint intakes #GA00207003, #GA00207498, and #GA00207527 regarding Resident #1's elopement and injury. The complaint was substantiated based on record review and interviews.
Findings
The facility failed to provide adequate supervision for Resident #1, who eloped from the facility on 7/25/2020 and sustained a closed head trauma. Staff did not hear the pager alerts when the resident's exit door was opened, and staff were not required to carry pagers or walkie-talkies while on break. Resident #1 had no prior history of elopement or cognitive decline.

Deficiencies (2)
Facility failed to provide supervision consistent with residents' needs for Resident #1 who eloped from the facility.
Facility failed to ensure each resident received adequate and appropriate care and services in compliance with applicable laws for Resident #1.
Report Facts
Facility census: 8 Facility census: 23 Resident count: 31 Incident time range: 105 Resident admit date: Feb 7, 2017

Employees mentioned
NameTitleContext
Staff AFacility AdministratorProvided interviews and information about the incident and pager system
Staff BOn duty during incident, no longer employed, could not be contacted
Staff COn duty in Memory Care Unit, on break during incident, did not hear pager
Staff DAssigned to Resident #1, on break during incident, did not carry pager
Staff EAssisted with virtual tour demonstrating pager system

Inspection Report

Monitoring
Deficiencies: 0 Date: Apr 6, 2020

Visit Reason
The purpose of this review is to monitor COVID-19 cases and assess infection control process.

Findings
The report focuses on monitoring COVID-19 cases and assessing the infection control process at the facility.

Inspection Report

Complaint Investigation
Deficiencies: 0 Date: Sep 30, 2019

Visit Reason
The purpose of this visit was to investigate intake #GA00199529 and conduct the compliance inspection.

Complaint Details
Investigation of intake #GA00199529; no rule violations found.
Findings
No rule violations were cited as a result of this investigation.

Inspection Report

Follow-Up
Deficiencies: 0 Date: Feb 22, 2019

Visit Reason
The purpose of this visit was to conduct a follow-up to the 9/20/18 initial inspection.

Findings
No rule violations were cited as a result of this inspection.

Inspection Report

Original Licensing
Census: 31 Deficiencies: 2 Date: Sep 20, 2018

Visit Reason
The purpose of this visit was to conduct the initial inspection of the facility.

Findings
The facility failed to ensure that only ambulatory residents capable of self-preservation with minimal assistance were admitted and retained, specifically for 3 of 31 residents with Alzheimer's Disease. Additionally, the facility did not meet conditions of waivers for these residents following a change in ownership.

Deficiencies (2)
The home admitted and retained residents who were not ambulatory and incapable of self-preservation, contrary to admission requirements.
The facility failed to ensure that conditions of a waiver were met for 3 residents after a change in ownership.
Report Facts
Residents present: 31 Residents not ambulatory: 3 Waivers granted date: May 7, 2018 Ownership change date: Apr 7, 2018

Employees mentioned
NameTitleContext
Staff AInterviewed regarding residents' capability of self-preservation and waiver applications

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