Inspection Reports for The Manor on Bankers Hill

An unannounced required annual inspection was conducted to evaluate compliance with licensing requirements for the facility.

The facility was found to be clean, sanitary, and in good repair with no deficiencies observed or cited during the inspection. Safety equipment and required postings were in place and functioning, and staff and client records were complete and compliant.

An unannounced Case Management Visit was conducted to cite deficiencies identified during a separate complaint investigation related to eviction procedures and failure to notify the licensing agency.

The investigation found multiple deficiencies in the eviction notice served to a resident, including failure to notify the licensing agency within five days, lack of required information in the eviction notice, and failure to notify the Department in writing within 30 days of hiring a new administrator. Seven Type B deficiencies were cited.

The visit was triggered by a complaint investigation related to eviction procedures and failure to notify the licensing agency of a new administrator. The complaint was substantiated with multiple deficiencies cited.

The inspection was an unannounced required one-year inspection to ensure substantial compliance with Title 22 regulations.

The facility was found to be in substantial compliance with no deficiencies observed or cited. Resident rooms, food storage, staff training, and records were all compliant and satisfactory.

An unannounced Case Management visit was conducted to perform a health and safety welfare check on residents and discuss facility management issues such as recent heating and air conditioning repair.

The facility was found to be safe with comfortable ambient internal air temperature and compliant conditions. No deficiencies were observed or cited during the visit.

An unannounced Case Management visit was conducted to cite deficiencies resulting from an incident self-reported by the licensee involving a resident fall and subsequent hospitalization.

The investigation found that the licensee failed to observe, document, and report changes in a resident's physical functioning to the physician and did not provide appropriate assistance, resulting in serious bodily injury. Additionally, the licensee evicted the resident without providing the required 30-day written notice.

The visit was complaint-related due to a resident fall incident reported on 08/31/2023. The complaint was substantiated based on evidence that the licensee failed to meet care requirements and eviction procedures.

An unannounced required one-year inspection was conducted to ensure substantial compliance with Title 22 regulations.

The facility was found to be in substantial compliance with regulations, with clean and sufficient linens, properly equipped resident rooms, sanitary bathrooms, operational safety systems, proper food storage, and sufficient qualified staff on duty. Residents were observed to be treated with dignity.

The visit was an unannounced Case Management - Incident inspection conducted in response to an LIC624 Incident Report involving Resident #1, which was self-submitted by the licensee to the CCLD San Diego Regional Office.

No deficiencies were observed or cited during the visit. The Licensing Program Analyst toured the facility, collected pertinent records, and interviewed relevant staff.

The inspection was an unannounced complaint investigation visit conducted in response to an allegation that the facility was not following COVID-19 guidance, specifically related to reporting requirements.

The investigation included interviews, records review, and a facility tour. It was found that the Executive Director was in contact with Department staff to report new COVID-19 cases, but it could not be confirmed if the corporate management reported all cases to the California Department of Public Health. The allegation was deemed unsubstantiated due to insufficient evidence.

The complaint alleged that the facility was not following COVID-19 guidance. The investigation found that while the facility had an outbreak in December 2021 and followed internal reporting procedures, there was no confirmation that all cases were reported to the CDPH. Staff were unaware of any CDPH contact attempts. The allegation was unsubstantiated.

An unannounced Required 1-Year Visit was conducted to evaluate the facility's compliance, including implementation of their COVID-19 Mitigation Plan.

No deficiencies were cited during this inspection. The Licensing Program Analyst observed staff and residents, provided technical assistance, and evaluated infection control measures.

An unannounced case management visit was conducted to follow up on multiple incident reports received by the Regional Office in October 2021 and December 2021.

No deficiencies were observed or cited during the visit. Residents were observed and staff were interviewed.

The inspection was an unannounced required 1-year visit to evaluate the facility's compliance with licensing requirements and infection control measures.

The Licensing Program Analyst conducted a tour and evaluation of the facility's COVID-19 Mitigation Plan, including disinfection, testing surveillance, screening protocols, and PPE use. No deficiencies were cited or observed during this visit.

An unannounced case management visit was conducted to perform a health and safety check and review COVID-19 mitigation strategies at the facility.

During the virtual visit conducted via FaceTime, Licensing Program Analysts toured the facility and interviewed the Administrator. No deficiencies were issued during this visit.

An unannounced case management visit was conducted to ensure confirmation of removal of an individual (S1) from the facility.

The Director of Nursing confirmed that S1 was never an employee nor an applicant at the facility. No deficiencies were cited during the visit.