Inspection Reports for The Palms at Bonaventure Senior Living

CA, 93004

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Inspection Report Summary

Most inspections found no deficiencies, including the most recent complaint investigation on July 9, 2025, which found the allegation of insufficient staffing to be unsubstantiated after interviews and schedule reviews. Earlier licensing visits in April and May 2025 also showed full compliance with no deficiencies, and the facility’s physical plant and safety systems were well maintained. There were no fines, enforcement actions, or severe issues reported in any of the inspections. The facility appears to have stable staffing procedures and meets regulatory requirements consistently. Several complaint investigations were unsubstantiated, indicating that concerns raised were not supported by the findings.

Deficiencies per Year

4 3 2 1 0
2025

Census Over Time

90 99 108 117 126 Apr '25 May '25 Jul '25
Census Capacity
Inspection Report Complaint Investigation Census: 102 Capacity: 121 Deficiencies: 0 Jul 9, 2025
Visit Reason
The visit was an unannounced complaint investigation triggered by an allegation that the facility does not have sufficient staff to meet the needs of residents in care.
Findings
Based on interviews with residents, staff, and review of staffing schedules, the allegation was found to be unsubstantiated. The facility has procedures to cover staffing shortages, including use of on-call staff and agency staff if needed, though agency staff have not been used in about a year.
Complaint Details
The complaint alleged insufficient staffing to meet resident needs. Interviews with ten residents, three staff, and the Executive Director indicated care needs were met despite occasional short staffing. Staffing schedules for assisted living and memory care were reviewed. The allegation was deemed unsubstantiated.
Report Facts
Residents interviewed: 10 Staff interviewed: 3 Capacity: 121 Census: 102 Morning shift caregivers: 4 Morning shift medication technicians: 2 Afternoon shift caregivers: 4 Overnight shift caregivers: 2 Overnight shift medication technicians: 1
Employees Mentioned
NameTitleContext
Brandy McCauleyExecutive DirectorMet with Licensing Program Analyst and provided information about staffing procedures
Teresa CamaraLicensing Program AnalystConducted the complaint investigation visit
Desaree PereraLicensing Program ManagerNamed as Licensing Program Manager on report
Harmony LangaricaBusiness Office DirectorSigned report on behalf of Executive Director
Inspection Report Original Licensing Census: 105 Capacity: 121 Deficiencies: 0 May 16, 2025
Visit Reason
A pre-licensing visit was conducted as part of a change of ownership application for the facility, which is currently operating under a different license. The visit included evaluation of the facility's physical plant, programs, and compliance with licensing requirements.
Findings
The facility was found to be in compliance with licensing requirements during the pre-licensing visit. The physical plant, resident rooms, safety systems, and common areas were inspected and found to be adequate and well maintained. No deficiencies were observed during this visit.
Report Facts
Private resident bedrooms: 90 Shared resident bedrooms: 14 Resident rooms inspected: 11 Restrooms open to the public: 6 Walk-in freezer temperature: -2 Walk-in refrigerator temperature: 33 Other refrigerator temperature: 37 Fire sprinkler system inspection date: Apr 16, 2025 Fire extinguisher inspection date: Apr 10, 2025
Employees Mentioned
NameTitleContext
Brandy McCauleyAdministrator/Executive Director, LVNMet with Licensing Program Analyst during pre-licensing visit
Teresa CamaraLicensing Program AnalystConducted the pre-licensing visit and signed the report
Desaree PereraLicensing Program ManagerNamed as Licensing Program Manager on the report
Inspection Report Original Licensing Census: 96 Capacity: 121 Deficiencies: 0 Apr 29, 2025
Visit Reason
The visit was an initial licensing evaluation conducted via telephone interview to verify the applicant/administrator's understanding of California Code Title 22 regulations and assess pre-licensing readiness.
Findings
The applicant and administrator demonstrated understanding of licensing requirements including facility operation, admission policies, staffing, health conditions, emergency preparedness, complaints, and reporting. No deficiencies were listed in the report.
Employees Mentioned
NameTitleContext
Brandy McCauleyAdministratorApplicant/administrator who participated in the licensing evaluation and interview.
Alan SpraginsParticipant in the licensing evaluation and interview.
Biridiana CisnerosLicensing Program ManagerNamed as Licensing Program Manager on the report.
Bethany HunterLicensing Program AnalystNamed as Licensing Program Analyst on the report.

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