Deficiencies (last 2 years)
Deficiencies (over 2 years)
1 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
81% better than Michigan average
Michigan average: 5.2 deficiencies/yearDeficiencies per year
4
3
2
1
0
Inspection Report
Complaint Investigation
Census: 16
Capacity: 20
Deficiencies: 1
Oct 2, 2025
Visit Reason
The inspection was conducted in response to a complaint alleging that the staffing pattern is insufficient to meet the residents' needs at The Ridge at Burton Memory Care North.
Findings
The investigation found that there are only two staff assigned per shift to meet the needs of 16 residents, many of whom require assistance with activities of daily living. Residents and staff reported that the staffing pattern is insufficient, resulting in delays in care and supervision. A violation of staffing requirements was established.
Complaint Details
The complaint alleged that the facility is short staffed, resulting in neglect and poor care. The allegation was substantiated based on resident and staff statements and document review.
Deficiencies (1)
| Description |
|---|
| The staffing pattern is insufficient to meet the residents' needs. |
Report Facts
Residents needing staff assistance with eating/feeding: 3
Residents needing staff assistance with toileting: 11
Residents needing staff assistance with bathing: 14
Residents needing staff assistance with grooming: 13
Residents needing staff assistance with dressing: 13
Residents needing staff assistance with hygiene: 13
Residents needing staff assistance with mobility: 9
Residents using assistive devices: 7
Residents receiving hospice services: 3
Residents bed bound: 1
Staff assigned per shift: 2
Average fire drill evacuation time (minutes): 10
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Kent W. Gieselman | Licensing Consultant | Author of the report and recommendation |
| Mary E. Holton | Area Manager | Approved the report |
| Kory Feetham | Licensee Designee | Participated in exit conference and corrective action plan request |
| Matthew Brawner | Administrator | Named as facility administrator |
Inspection Report
Complaint Investigation
Capacity: 20
Deficiencies: 1
May 21, 2025
Visit Reason
The inspection was conducted due to a complaint alleging concerns about the financial and administrative capabilities of the licensee of the facility.
Findings
The investigation found that the licensee, Ridgeline Burton, LLC, was not meeting financial obligations, resulting in multiple vendors stopping services due to non-payment. The facility is under receivership with a court-appointed receiver managing operations. The facility was observed to be in good condition with residents appearing well cared for.
Complaint Details
The complaint was substantiated. It was confirmed that Ridgeline Burton, LLC, was in receivership due to financial and administrative deficiencies, including unpaid vendor bills, lease payment defaults, and pending utility shutoff notices.
Deficiencies (1)
| Description |
|---|
| Licensee lacked financial and administrative capability to operate the facility as required by rule R 400.15201. |
Report Facts
Capacity: 20
Amount owed to Consumer Energy: 3573.7
Amount owed to lawn and snow removal vendor: 54000
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Matt Brawner | Administrator | Interviewed during inspection regarding financial and administrative issues |
| Kory Fleetham | Licensee Designee | Participated in exit conference and confirmed new management by Comfort Care |
| Michael Flanagan | Court-Appointed Receiver | Appointed receiver managing the facility due to Ridgeline's financial issues |
Inspection Report
Original Licensing
Capacity: 20
Deficiencies: 0
Oct 1, 2024
Visit Reason
The visit was conducted as an original licensing study to determine compliance with applicable licensing statutes and administrative rules for The Ridge At Burton Memory Care North facility.
Findings
The facility was found to be in substantial compliance with all applicable licensing rules related to the physical plant, environmental health, and fire safety. The applicant demonstrated financial capability, staff qualifications, and adherence to administrative rules. A temporary license with a maximum capacity of 20 residents was recommended and issued.
Report Facts
Facility capacity: 20
Staff to resident ratio: 1
Living space: 1207
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Marie Wieland | Licensee Designee | Named as licensee designee and submitted licensing record and medical clearance |
| Matthew Brawner | Administrator | Named as facility administrator and submitted licensing record and medical clearance |
| Kent W Gieselman | Licensing Consultant | Conducted inspection and recommended license issuance |
| Mary E. Holton | Area Manager | Approved the licensing recommendation |
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