Inspection Reports for The Ridge at Lansing

The inspection was conducted in response to a complaint alleging insufficient staffing at the facility, including claims that on 09/15/2025 no staff were present and residents were left soiled.

The investigation found that on certain shifts, staffing levels were below the required minimum, with only two caregivers present when some residents required two-person assistance. Interviews and schedule reviews confirmed staffing shortages, though no residents were observed left soiled during the visit.

The complaint was received from Adult Protective Services on 09/17/2025 alleging insufficient staff, including no staff present on 09/15/2025 and residents left soiled. The complaint was substantiated with a violation established.

The investigation was initiated due to a complaint alleging that Resident A was found soaked with urine on multiple occasions during the past 2 months.

The investigation found that Resident A has heavy bladder incontinence and often refuses assistance with incontinence care, leading to incidents of being soaked with urine. Staff do not document incontinence care or refusals, and the facility is in violation due to lack of documentation to confirm appropriate care. The facility was not found to be short-staffed.

Resident A was found soaked with urine on multiple occasions during the past 2 months. The violation was established based on interviews, onsite investigation, and review of documentation. The facility was also investigated for alleged short staffing, but no violation was found.

The inspection was initiated due to an anonymous complaint alleging multiple issues including non-working fire suppression system, incomplete fire drills, unsecured medications, insufficient staffing, incorrect medication administration, and non-working heating and cooling units.

The investigation found no violations regarding fire suppression, fire drills, door security, medication security, staffing levels, or heating and cooling units. However, violations were established related to incorrect medication administration and incomplete medication administration logs.

The complaint was anonymous and alleged issues with fire suppression system, fire drills, door locking, medication security, staffing shortages, incorrect medication administration, and heating/cooling units not working. Some allegations were investigated under separate reports for resident abuse. The complaint regarding medication administration was substantiated.

The investigation was initiated due to a complaint received on 08/07/2024 regarding bruises and marks observed on Resident C's right forearm and bicep area, with concerns about possible staff abuse and failure to complete an incident report or notify the responsible person.

The investigation found insufficient evidence to establish that staff intentionally caused the bruises on Resident C. However, it was established that an incident report was not completed and Resident C's responsible person was not notified after the bruising was observed on 08/05/2024, violating reporting requirements.

The complaint alleged bruises and marks on Resident C's right forearm and bicep area. The bruises appeared in the shape of a handprint. The complaint also alleged failure to complete an incident report and notify Resident C's responsible person. The allegation of staff causing bruises was not substantiated, but the failure to report was substantiated.

The inspection was conducted as a renewal licensing study to evaluate compliance with state regulations and determine if the facility's license should be renewed.

The facility was found to be non-compliant with several rules including lack of a required bond for holding resident funds, incomplete admission contracts, insufficient medication administration instructions and documentation, and unsafe storage of hazardous materials.

The document serves as a renewal notification following an administrative review of licensing activity for the past year, confirming substantial compliance with public health code and administrative rules for home for the aged facilities.

The review revealed substantial compliance with applicable regulations, resulting in the renewal of the Home for the Aged license for a 12-month period effective May 31, 2023.

The inspection was conducted as part of the original licensing study for Robinwood Landing Alzheimer's Special Care Center to determine compliance with applicable licensing statutes and administrative rules.

The facility was found to be in substantial compliance with licensing requirements, with no rule or statutory violations noted. A temporary license with a maximum capacity of 66 residents was recommended and issued.