Inspection Reports for The Ridge at Madison

The surveyor conducted a verification visit at The Ridge at Madison CBRF to assess compliance with training requirements for employees, specifically focusing on standard precautions, fire safety, first aid, choking, and medication administration training.

The facility was found to have one repeat violation related to an employee (Caregiver B) who had not completed required training in first aid and choking, fire safety, and medication administration despite working since 07/18/2024. The facility acknowledged difficulties in providing training in Spanish, which is the primary language of the caregiver.

A verification visit was conducted on June 17, 2025, to determine if The Ridge at Madison was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities (CBRF).

The Department found violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83, resulting in a Statement of Deficiency (SOD #R71L12) and imposed a forfeiture of $1200.00. The licensee is ordered to comply with all requirements immediately and maintain compliance.

A standard survey and complaint investigation was conducted to determine if The Ridge at Madison was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department issued a Statement of Deficiency (SOD #LGZ011) for violations related to caregiver misconduct and other regulatory requirements. A forfeiture of $600 was imposed due to these violations, with corrective actions and compliance required within specified timeframes.

The visit was complaint-related and included a standard survey. The investigation concluded that the facility was not in substantial compliance, resulting in issuance of SOD #LGZ011.

The survey was conducted as a standard licensing survey combined with a complaint investigation at The Ridge at Madison CBRF in Fitchburg, WI.

The survey identified 6 violations of Chapter DHS 83, including failure to investigate caregiver abuse, lack of required employee training, unsecured medication storage, unclean and odorous resident bathroom, unsecured toxic substances, and obstructed fire extinguishers. The complaint regarding caregiver abuse was substantiated.

The complaint alleged that a caregiver was filmed yelling and berating a resident. The complaint was substantiated. The facility failed to conduct an investigation after the incident, and the caregiver quit without notice before an investigation could be completed.

A complaint investigation was conducted on March 11, 2025, to determine if Ridge at Madison was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department issued a Statement of Deficiency (SOD #XGGF11) for violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83, resulting in a $400 forfeiture imposed on the licensee. The licensee is ordered to comply with all requirements and provide documentation of compliance within specified timeframes.

The investigation was complaint-driven and concluded that the facility was not in substantial compliance, leading to issuance of SOD #XGGF11 and enforcement actions including a forfeiture.

The surveyor conducted two complaint investigations at The Ridge at Madison CBRF related to removal of residents' personal refrigerators without notice and electrical issues in resident rooms.

Two violations of Chapter DHS 83 were substantiated: residents' rights to self-determination were violated by removing personal refrigerators without notice, and the facility failed to maintain a safe and functioning electrical system, resulting in electricity outages in resident rooms for up to 8 days and an unwitnessed fall.

Two complaints were substantiated: one regarding removal of personal refrigerators without notice, and another regarding electrical outages causing safety hazards including an unwitnessed fall.

A complaint investigation was conducted on December 18, 2024, to determine if The Ridge at Madison was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department issued a Statement of Deficiency (SOD #R71L11) for violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83, resulting in a notice of violation and an imposed forfeiture.

The complaint investigation concluded that the facility was not in substantial compliance with applicable statutes and administrative codes, leading to enforcement actions including a forfeiture.

Surveyor conducted a complaint investigation at The Ridge at Madison, a Community-Based Residential Facility (CBRF) in Fitchburg, WI, triggered by a complaint alleging noncompliance with employee training requirements and medication administration documentation.

The investigation substantiated two violations of Chapter DHS 83 related to employee training and medication administration documentation. One caregiver had not completed required training in first aid and choking, fire safety, and medication administration despite working since July 2024. Additionally, medication administration records for two residents contained numerous blank entries over several months.

The complaint was substantiated. The investigation found that Caregiver B, hired on 07/18/2024, had not completed required training and was not listed on the Community-Based Care and Treatment training registry for first aid and choking, fire safety, or medication administration. Medication administration documentation for Resident 1 and Resident 2 had multiple missing entries for October, November, and December 2024.

Surveyor conducted a complaint investigation at The Ridge At Madison, a CBRF located in Fitchburg, WI.

As a result of the investigation, zero violations of Chapter DHS 83 were issued and the complaint was unsubstantiated.

The complaint was unsubstantiated.

Surveyor conducted a complaint investigation and verification visit at The Ridge at Madison, a CBRF located in Fitchburg, WI.

As a result of the survey, 0 violations of Chapter DHS 83 were issued. Three violations were corrected from a previous statement of deficiency dated 03/13/2024.

Complaint investigation and verification visit with no violations issued.

A complaint investigation and verification visit was conducted to determine if The Ridge at Madison was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department issued a Statement of Deficiency (SOD #GP7H13) citing violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83. The facility was ordered to comply with requirements, was placed on probationary license status, and was prohibited from admitting new or additional residents until compliance is verified. A forfeiture of $1500 was imposed for specific violations.

The visit was complaint-related, conducted to verify compliance with applicable statutes and administrative codes. The Department found violations and issued enforcement actions including a notice of violation, order to comply, and forfeiture.

Surveyor conducted a complaint investigation and verification visit at The Ridge at Madison, a CBRF located in Fitchburg, WI, due to complaints about the physical environment and compliance with Chapter DHS 83 regulations.

The facility had 3 violations including repeat violations from previous inspections related to physical environment deficiencies such as stains, deteriorating furnishings, water damage, missing smoke/heat detector, and obstructed or corroded sprinkler heads. The facility had not made required corrections due to financial and vendor issues.

The visit was complaint-related and included a verification visit. Three violations of Chapter DHS 83 were issued, two of which were repeat violations from previous statements of deficiency dated 06/16/2023 and 09/06/2023. A $200 revisit fee was assessed under Wis. Stat. Ch. 50.

Surveyor conducted 2 complaint investigations at The Ridge at Madison, a CBRF located in Fitchburg, WI.

As a result of the investigation, 0 violations of Chapter DHS 83 were issued. Both complaints were unsubstantiated.

Two complaints were investigated and both were found to be unsubstantiated.

A verification visit was conducted on September 6, 2023, to determine if The Ridge at Madison was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department found violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83, resulting in a Statement of Deficiency (SOD #GP7H12), imposition of a $500 forfeiture, and issuance of a probationary license with corrective action requirements.

The Bureau of Assisted Living conducted a verification visit at The Ridge at Madison, a CBRF, to assess compliance with Chapter DHS 83 and verify correction of previous deficiencies.

Two repeat violations were identified: the facility did not maintain a safe, clean, and homelike environment with multiple areas of deterioration and damage, and two sprinkler heads were corroded or obstructed, hindering effectiveness.

The document serves as a Notice of Violation and Order to Comply following a standard survey and complaint investigation conducted on June 16, 2023, to determine compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.

The Department found violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83 at The Ridge at Madison, resulting in issuance of a Statement of Deficiency and an order to achieve substantial compliance within 45 days.

The Bureau of Assisted Living conducted a standard licensing survey and complaint investigation at The Ridge at Madison, a CBRF located in Fitchburg, WI.

The survey resulted in 5 violations of Chapter DHS 83, including failure to conduct caregiver background checks for 2 employees, unsafe and unclean environment with multiple maintenance issues, lack of furnace servicing in the last 3 years, insufficient emergency evacuation drills, and corroded sprinkler heads.

The complaint was substantiated as part of the investigation.