Inspection Reports for The Ridge

The Office of the State Fire Marshal conducted an inspection at the facility to evaluate compliance with fire safety and emergency preparedness regulations.

The facility was found to have multiple deficiencies related to fire safety documentation and maintenance, including failure to provide required records for fire drills, fire-resistance construction inspections, sprinkler system testing, carbon monoxide alarm maintenance, emergency lighting tests, power tests, and fire door inspections.

A complaint investigation was conducted regarding a fire watch at The Ridge an Encore Community following a complaint about a possible fire incident.

The investigation found no fire occurred, the sprinkler system was not activated, the fire department did not respond, there were no evacuations, and no injuries. The facility was upgrading phone and fire alarm system lines, which caused the fire alarm system to be operational but not dial out to the monitoring company. A fire watch was implemented until the system returned to normal status.

Complaint #174651 involved a fire watch concern. The complaint was investigated and found to be unsubstantiated as no fire or related emergency occurred.

The Department completed a follow-up inspection of the Assisted Living Facility on 02/19/2025 to verify correction of previously cited deficiencies.

The follow-up inspection found no deficiencies and confirmed that the facility meets Assisted Living Facility licensing requirements. Previous deficiencies cited in compliance determinations 54956 and 49561 were corrected.

The Department completed a complaint investigation of the Assisted Living Facility based on allegations that facility staff were not trained, there were insufficient staff, and one staff member was disrespectful to residents.

The investigation identified failed facility practice related to CPR and first-aid training requirements, with personnel records showing some staff did not have current CPR/First Aid cards. There was no evidence to support the allegation that staff were disrespectful to residents.

Allegations included insufficient staff training, inadequate staffing levels, and one staff member being disrespectful to residents. The disrespect allegation was not substantiated.

The Office of the State Fire Marshal conducted an inspection at the facility to assess compliance with fire safety codes and regulations.

The facility was found to have multiple violations including blocked electrical panels, lack of documentation for sprinkler system inspections, failure to maintain fire extinguishers, smoke detectors, fire alarm sensitivity tests, fire department connection tests, power tests, and generator servicing.