Inspection Reports for The Sequoias San Francisco
1400 Geary Blvd, San Francisco, CA 94109, United States, CA, 94109
Back to Facility ProfileInspection Report Summary
Most inspections found no deficiencies, with several complaint investigations unsubstantiated, indicating the facility generally meets regulatory standards. The most recent report from October 3, 2025, had no deficiencies and focused on administrative updates related to a change in leadership. A single minor deficiency was noted in May 16, 2025, for unsecured light cleaning supplies, which was isolated and did not involve resident harm or safety risks. Earlier in 2023, the facility was cited once for failing to report COVID-19 outbreaks within the required timeframe, but no fines or enforcement actions were listed. Overall, the facility’s compliance appears stable with no recent serious issues and some improvement over time.
Deficiencies (last 5 years)
Deficiencies (over 5 years)
0.4 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
90% better than California average
California average: 4 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
80% occupied
Based on a October 2025 inspection.
This facility has shown a decline in demand based on occupancy rates.
Census over time
Inspection Report
Census: 318
Capacity: 400
Deficiencies: 0
Date: Oct 3, 2025
Visit Reason
The visit was a Case Management visit regarding a Change in Administrator at the facility.
Findings
No deficiencies were cited during the visit. The Licensing Program Analyst collected and requested updated administrative documents related to the new administrator.
Report Facts
Capacity: 400
Census: 318
Employees mentioned
| Name | Title | Context |
|---|---|---|
| John Calandra | Licensing Program Analyst | Conducted the Case Management visit and collected documents |
| Marc Shores | Chief Financial Officer | Met with Licensing Program Analyst during the visit |
| Tomas Mendez | Executive Director | Met with Licensing Program Analyst during the visit |
| Glen Goddard | Administrator/Director | Named as facility administrator |
Inspection Report
Annual Inspection
Census: 31
Capacity: 400
Deficiencies: 1
Date: May 16, 2025
Visit Reason
An unannounced Annual Required – 1 year inspection was conducted to evaluate compliance with licensing requirements for the assisted living and memory care facility.
Findings
The facility was found to be clean, well-maintained, and compliant with regulations including medication management, food storage, and resident care. A technical violation was issued for unsecured light cleaning supplies observed during the inspection. No deficiencies were cited during the visit.
Deficiencies (1)
Light cleaning supplies were observed unsecured and potentially accessible outside the housekeeping closet in the assisted living portion of the facility.
Report Facts
Residents receiving hospice services: 2
Documents requested: 4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Terence Tumbale | Administrator | Met during inspection and associated with a partnered facility under the same license |
| Tomas Mendez | Executive Director & Health & Director of Assisted Living and Memory Care | Met during inspection |
| RoxAnn King | Director of Assisted Living and Memory Care | Met during inspection |
Inspection Report
Complaint Investigation
Capacity: 400
Deficiencies: 0
Date: Jan 28, 2025
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations received on 2024-10-29 regarding inadequate care in activities of daily living, social interaction, dietary restrictions, and incontinence care at the facility.
Complaint Details
The complaint alleged that residents were not provided care with activities of daily living, social interaction and participation in activities, appropriate foods meeting dietary restrictions, and incontinence care needs. The investigation concluded these allegations were unsubstantiated due to lack of preponderance of evidence.
Findings
The investigation found no evidence to substantiate the complaints. Observations, interviews with residents and staff, and facility records indicated that residents received adequate care with daily living activities, social interaction, appropriate dietary provisions, and incontinence care. No deficiencies were cited.
Report Facts
Facility capacity: 400
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Dominic Tobola | Licensing Program Analyst | Conducted the complaint investigation |
| Glen Goddard | Executive Director | Facility representative met during investigation |
| Andrea Medlin | Licensing Program Manager | Oversaw the complaint investigation |
Inspection Report
Complaint Investigation
Census: 264
Capacity: 400
Deficiencies: 0
Date: Nov 20, 2024
Visit Reason
The inspection was conducted as an unannounced health and safety check following an incident report dated 11/5/2024 involving a resident hospitalized for ingesting an illegal substance.
Complaint Details
The visit was complaint-related, triggered by an incident involving a resident hospitalized for ingesting an illegal substance. The facility's reporting was timely and complete.
Findings
The facility was found to have reported the incident in a timely manner with appropriate documentation submitted to relevant agencies. No deficiencies were cited during the visit.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Glen Goddard | Executive Director | Interviewed during the inspection regarding the incident. |
| RoxAnn King | Director of Assisted Living and Memory Care | Interviewed during the inspection regarding the incident. |
Inspection Report
Annual Inspection
Census: 272
Capacity: 400
Deficiencies: 0
Date: May 31, 2024
Visit Reason
The visit was conducted to complete the Annual Inspection of the facility as part of the Case Management - Annual Continuation.
Findings
The inspection found that all reviewed staff files were complete, medications in the Memory Care unit were properly labeled and matched records, and no deficiencies were cited during the visit.
Report Facts
Staff files reviewed: 5
Staff interviewed: 5
Employees mentioned
| Name | Title | Context |
|---|---|---|
| John Calandra | Licensing Program Analyst | Conducted the annual inspection and reviewed staff files |
| Steve Martinez | Human Resources Manager | Met with the Licensing Program Analyst during the inspection and reviewed the report |
| Casey Hobbs | Director of Nursing Services | Greeted the Licensing Program Analyst and was present during the inspection |
Inspection Report
Annual Inspection
Census: 272
Capacity: 400
Deficiencies: 0
Date: May 29, 2024
Visit Reason
The visit was conducted to complete the Annual 1-year required inspection of the facility.
Findings
No deficiencies were cited during the visit. The Annual inspection will be completed at a later date.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Roxann King | Director of Memory Care and Assisted Living | Met with the Licensing Program Analyst and reviewed the report. |
| John Calandra | Licensing Program Analyst | Conducted the inspection and reviewed resident and staff files. |
Inspection Report
Annual Inspection
Census: 272
Capacity: 400
Deficiencies: 0
Date: May 23, 2024
Visit Reason
The inspection was conducted as the Annual 1-year required inspection to evaluate compliance with licensing requirements.
Findings
The inspection found that the facility met all requirements with no deficiencies cited. The physical plant, safety equipment, medication storage, and resident files were all in compliance.
Report Facts
Rooms inspected: 4
Resident files reviewed: 5
Fire extinguisher last inspection date: Jan 16, 2024
Hot water temperature range: 105
Employees mentioned
| Name | Title | Context |
|---|---|---|
| John Calandra | Licensing Program Analyst | Conducted the inspection and reviewed documents. |
| Terrence Tumbale | Administrator | Facility administrator who met with the Licensing Program Analyst and removed expired food. |
Inspection Report
Complaint Investigation
Census: 279
Capacity: 400
Deficiencies: 0
Date: Mar 14, 2024
Visit Reason
The inspection was an unannounced complaint investigation visit triggered by allegations received on 2023-05-22 regarding a resident sustaining serious injuries from a fall and concerns about the resident not receiving nutritious meals.
Complaint Details
The complaint involved allegations that a resident sustained serious injuries from a fall and was not receiving nutritious meals, leading to malnourishment and weakness. The investigation found these allegations to be unfounded.
Findings
The investigation determined the allegations to be unfounded, meaning the allegations could not have happened or lacked reasonable basis. The resident's fall was attributed to house slippers, and the facility has a full-time registered dietician responsible for food service. Documentation showed the resident had extensive food preferences and allergies.
Report Facts
Capacity: 400
Census: 279
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Audrey Jeung | Licensing Program Analyst | Conducted the complaint investigation |
| Cara Smith | Licensing Program Manager | Named in report as Licensing Program Manager |
| Glen Goddard | Administrator | Facility administrator met during inspection |
Inspection Report
Annual Inspection
Census: 297
Capacity: 400
Deficiencies: 0
Date: Aug 15, 2023
Visit Reason
The visit was an unannounced annual continuation inspection conducted to follow up on the annual required inspection from 05/17/2023.
Findings
During the visit, Licensing Program Analysts reviewed staff records including criminal clearance, first aid certificates, health screenings, and training hours. Two Assisted Living residents were interviewed. No deficiencies were cited during this inspection.
Report Facts
Staff training hours: 40
Staff training hours: 20
Residents interviewed: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Glen Goddard | Administrator | Met with Licensing Program Analysts during the inspection |
| Roxann King | Director of Memory Care/Assisted Living | Met with Licensing Program Analysts during the inspection and discussed the report |
| Janet Prado | Infection Control Preventionist | Met with Licensing Program Analysts during the inspection |
| Murial Han | Licensing Program Analyst | Conducted the inspection |
| John Calandra | Licensing Program Analyst | Conducted the inspection |
| Cara Smith | Licensing Program Manager | Named in the report |
Inspection Report
Follow-Up
Capacity: 400
Deficiencies: 1
Date: May 25, 2023
Visit Reason
The visit was an unannounced case management inspection to review deficiencies related to the facility's failure to report COVID-19 epidemic outbreaks in a timely manner.
Findings
The facility failed to report multiple confirmed COVID-19 cases among staff and residents within the required 24-hour timeframe, violating California Code of Regulations Title 22, CCR 87211. This deficiency was cited and discussed with the facility administrator.
Deficiencies (1)
Facility failed to report COVID-19 epidemic outbreaks within 24 hours as required by Title 22, CCR 87211.
Report Facts
Facility staff diagnosed with COVID-19: 5
Residents diagnosed with COVID-19: 1
Capacity: 400
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Glen Goddard | Administrator | Facility administrator who was met with and discussed the findings |
| Audrey Jeung | Licensing Program Analyst | Conducted the inspection and authored the report |
| Cara Smith | Licensing Program Manager | Supervisor overseeing the inspection |
Inspection Report
Annual Inspection
Census: 290
Capacity: 400
Deficiencies: 0
Date: May 17, 2023
Visit Reason
An unannounced annual inspection was conducted to evaluate the facility's compliance with licensing requirements.
Findings
The facility was observed to be clean, tidy, and in good repair with appropriate furniture and safety equipment. Resident records were reviewed and found to have medical assessments signed by a medical professional. No deficiencies were cited during this inspection.
Report Facts
Days of perishables observed: 2
Days of nonperishables observed: 7
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Terence Tumbale | Administrator | Assisted with the inspection |
| Roxann King | Director of Memory Care/Assisted Living | Assisted with the inspection |
| Murial Han | Licensing Program Analyst | Conducted the inspection |
Inspection Report
Annual Inspection
Census: 270
Capacity: 400
Deficiencies: 0
Date: Apr 4, 2022
Visit Reason
An unannounced annual inspection was conducted to evaluate compliance with licensing requirements and infection control practices.
Findings
The inspection found no deficiencies. Infection control practices, PPE supplies, medication security, and environmental conditions were all adequate. The facility was compliant with COVID-19 protocols and safety standards.
Report Facts
Capacity: 400
Census: 270
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Laleen Datt | Health Administrator | Met with Licensing Program Analyst during inspection |
| Carol Blackwell | Facility Director | Accompanied Licensing Program Analyst on facility tour |
| Murial Han | Licensing Program Analyst | Conducted the inspection |
Inspection Report
Complaint Investigation
Census: 262
Capacity: 400
Deficiencies: 0
Date: Sep 13, 2021
Visit Reason
An unannounced complaint investigation was conducted in response to an allegation that the facility does not maintain a comfortable temperature for residents.
Complaint Details
The complaint alleged that the facility does not maintain a comfortable temperature for residents. The allegation was investigated through interviews, temperature measurements in various rooms, and review of facility protocols. The complaint was found to be unsubstantiated.
Findings
The investigation found that room temperatures were comfortable across multiple floors and common areas, residents were aware of warm weather protocols, and the facility has taken steps such as installing portable air conditioning units and sending heat wave alerts. The allegation was unsubstantiated due to lack of preponderance of evidence.
Report Facts
Room temperature: 72
Room temperature: 72
Room temperature: 73
Room temperature: 75
Room temperature: 73
Room temperature: 76
Room temperature: 70
Room temperature: 76
Room temperature: 72
Room temperature: 69
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Glen Goddard | Administrator / Executive Director | Met with Licensing Program Analyst during complaint investigation and provided information about facility protocols and air conditioning expenses. |
| Murial Han | Licensing Program Analyst | Conducted the unannounced complaint investigation visit and delivered findings. |
| Julio Montes | Licensing Program Manager | Named as Licensing Program Manager on the report. |
Inspection Report
Census: 280
Capacity: 400
Deficiencies: 0
Date: Feb 12, 2021
Visit Reason
The visit was conducted due to concerns received by the San Bruno Regional Licensing Office regarding the facility's management of COVID-19 protocols.
Findings
The Executive Director was interviewed and requested to provide the facility's roster report by 2/12/2021. The report was reviewed with the Executive Director and prepared for signature.
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Glen Goddard | Executive Director | Spoke with Licensing Program Analyst regarding COVID-19 protocol concerns and facility roster. |
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