Inspection Reports for The Veraden
2709 E Danforth Rd, Edmond, OK 73034, United States, OK, 73034
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Inspection Report
Complaint Investigation
Census: 97
Deficiencies: 7
Nov 24, 2025
Visit Reason
The inspection was conducted due to multiple complaints alleging failure to ensure a clean, safe, and homelike environment; failure to provide care as ordered by physicians; failure to ensure residents did not exceed the level of care; failure to ensure medications were administered according to physician orders; failure to provide adequate supervision; and failure to issue refunds timely according to contract.
Findings
The investigation found multiple deficiencies including unsanitary kitchen conditions, missing signatures on resident assessments by nurses and residents or representatives, failure to hold quarterly quality assurance meetings, absence of direct care staff on the QA committee, medication administration errors including administration of medication without physician orders, and failure to document a skin tear incident.
Complaint Details
The complaint investigation was initiated due to allegations that the center failed to ensure a clean, safe, and homelike environment; failed to provide care as ordered by physicians; failed to ensure residents did not exceed the level of care; failed to administer medications according to physician orders; failed to provide adequate supervision; and failed to issue refunds timely according to contract. The investigation included observations, interviews, and record reviews conducted from November 17 through November 24, 2025.
Severity Breakdown
SS=E: 4
SS=D: 3
Deficiencies (7)
| Description | Severity |
|---|---|
| Unsanitary and unclean kitchen conditions including sticky residue, food debris, expired food items, open trash cans near food prep areas, and dirty floor drains. | SS=E |
| Assessments for 3 residents were not signed by a registered nurse or physician. | SS=E |
| Assessments for 3 residents lacked signatures from the resident or resident representative. | SS=E |
| Failure to hold quarterly quality assurance committee meetings; missed five quarterly meetings. | SS=E |
| Quality assurance committee meeting lacked a direct care staff member. | SS=D |
| Medication was administered to a resident without a physician's order, specifically nitroglycerin given in error and removed from resident's mouth. | SS=D |
| Failure to document a skin tear for a resident despite evidence of bleeding and injury. | SS=D |
Report Facts
Facility census: 97
Residents sampled: 10
Missing nurse/physician signatures on assessments: 3
Missing resident/responsible party signatures on assessments: 3
Missed quarterly QA meetings: 5
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| CMA #1 | Certified Medication Aide | Named in medication error involving administration of nitroglycerin without order |
| Tempal Killman | Enforcement Analyst | Signed enforcement letter |
Inspection Report
Renewal
Capacity: 110
Deficiencies: 0
Aug 1, 2025
Visit Reason
This document serves as a renewal license for the assisted living center known as The Veraden, located at 2709 E Danforth Rd, Edmond, OK.
Findings
The document certifies that the facility is licensed to operate as an assisted living center with a maximum capacity of 110 beds, effective from August 1, 2025, through August 1, 2028.
Report Facts
Maximum licensed capacity: 110
Notice
Capacity: 110
Deficiencies: 0
Feb 1, 2025
Visit Reason
Issuance of an initial assisted living center license for the facility located at 2709 E Danforth Rd, Edmond, OK.
Findings
The document certifies that the facility is licensed to conduct and maintain an assisted living center with a maximum capacity of 110 beds, effective from 2025-02-01 through 2025-07-31.
Report Facts
Maximum licensed capacity: 110
Inspection Report
Original Licensing
Capacity: 110
Deficiencies: 0
Feb 1, 2025
Visit Reason
Initial licensing inspection for The Veraden Assisted Living Center following a change of ownership.
Findings
The document certifies that The Veraden is licensed to operate as an Assisted Living Center with a maximum capacity of 110 beds. The license is effective from 2025-02-01 through 2025-07-31.
Report Facts
Licensed capacity: 110
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Lisa Hale | Administrative Programs Manager | Signed the licensing letter and is the contact for changes or questions regarding the license |
| Keith Reed | Commissioner of Health | Official who issued the license |
Inspection Report
Complaint Investigation
Census: 99
Deficiencies: 1
Feb 23, 2024
Visit Reason
A complaint investigation was initiated due to allegations that the center failed to ensure residents did not have injuries of unknown origin, failed to have competent staff for residents with dementia, failed to provide assistance with activities of daily living according to contract, failed to ensure adequate staffing, and failed to provide services as advertised.
Findings
The investigation found no evidence of abuse or bruises; residents were observed moving independently or with assistance. Interviews and record reviews were conducted. Deficiencies were cited related to food storage, preparation, and service under sanitary conditions, including failure to wear hair restraints and lack of documented cleaning schedules in the kitchen.
Complaint Details
Complaint investigation #OK00062326 was conducted from 02/20/2024 through 02/23/2024 based on allegations of injuries of unknown origin, incompetent staff for dementia care, inadequate assistance with activities of daily living, inadequate staffing, and failure to provide contracted services. The investigation included observations, interviews, and record reviews. No abuse or bruises were found, but deficiencies were cited.
Severity Breakdown
SS=F: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Facility failed to prepare and serve food under sanitary conditions, including presence of black substance (grease and burned food) in oven and grill, staff not wearing hair restraints, and lack of documented cleaning schedule. | SS=F |
Report Facts
Facility census: 99
Deficiency count: 1
Inspection Report
Renewal
Capacity: 110
Deficiencies: 0
May 10, 2023
Visit Reason
This document is a license renewal issued to TCG Edmond Campus, LLC for The Veraden Assisted Living Center, certifying the facility to conduct and maintain an assisted living center.
Findings
The document certifies the renewal of the assisted living center license with a maximum capacity of 110 beds. No deficiencies or inspection findings are stated.
Report Facts
Maximum licensed beds: 110
Inspection Report
Complaint Investigation
Census: 91
Deficiencies: 2
Jan 19, 2023
Visit Reason
A complaint investigation was conducted due to allegations including failure to provide timely medication administration, ADL care, protection of resident property, notification of changes in condition, and provision of baths/showers according to schedule.
Findings
The investigation substantiated deficiencies related to failure to provide ADL care, failure to notify resident representatives of changes in condition, and failure to provide baths/showers according to schedule. Deficiencies related to medication administration and resident property misappropriation were unsubstantiated.
Complaint Details
The complaint investigation was initiated on January 18, 2023, based on allegations including failure to ensure timely medication administration (unsubstantiated), failure to provide ADL care (substantiated), failure to protect resident property (unsubstantiated), failure to notify representatives of changes in condition (substantiated), and failure to provide baths/showers as scheduled (substantiated).
Severity Breakdown
SS=D: 2
Deficiencies (2)
| Description | Severity |
|---|---|
| Failure to provide toileting assistance for two of three sampled residents according to their service plans and failure to provide baths or shower assistance to one of four sampled residents according to their service plans. | SS=D |
| Failure to notify resident representative of change in condition for one resident started on antibiotic therapy. | SS=D |
Report Facts
Residents requiring bathing or toileting assistance: 30
Residents requiring toileting assistance: 23
Residents in facility: 91
Sample size: 5
Date of investigation: 2
Date of report completion: 2023
Plan of correction completion date: 2023
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Ernestine Scovens | RN, CHFS | Author of investigative report |
| Katie Stagner | Enforcement Analyst | Signed enforcement correspondence and complaint revisit letter |
| Philip Miller | Administrator | Facility administrator named in correspondence |
| LPN #1 | Licensed Practical Nurse | Interviewed regarding family notification and bathing documentation |
| LPN #2 | Licensed Practical Nurse | Interviewed regarding family notification and toileting frequency |
| CNA #1 | Certified Nursing Assistant | Interviewed regarding toileting frequency and bathing documentation |
Inspection Report
Renewal
Capacity: 110
Deficiencies: 0
Oct 28, 2021
Visit Reason
The document is a license renewal for TCG Edmond Campus, LLC, an assisted living center, authorizing continued operation.
Findings
The license certifies that the facility meets the requirements to operate as an assisted living center with a maximum capacity of 110 beds.
Report Facts
Maximum licensed beds: 110
Inspection Report
Renewal
Capacity: 110
Deficiencies: 0
May 27, 2021
Visit Reason
The document is a license renewal certificate for TCG Edmond Campus, LLC, an assisted living center, indicating the renewal of the facility's license to operate.
Findings
The document certifies that the facility is licensed to conduct and maintain an assisted living center with a maximum capacity of 110 beds. It does not include inspection findings or deficiencies.
Report Facts
Maximum licensed beds: 110
Inspection Report
Routine
Census: 72
Deficiencies: 0
Oct 15, 2020
Visit Reason
The Oklahoma State Department of Health conducted a COVID-19 Special Focus Infection Control Survey to determine if the facility was in compliance with proper infection prevention and control practices to prevent the development and transmission of COVID-19.
Findings
No deficiencies were cited during the COVID-19 Special Focus Survey conducted on October 15, 2020.
Report Facts
Total residents: 72
Inspection Report
Renewal
Capacity: 110
Deficiencies: 0
Jul 11, 2019
Visit Reason
This document serves as a license renewal for the assisted living center known as The Veraden, certifying the facility to continue operations.
Findings
The license certifies that TCG Edmond Campus, LLC is authorized to conduct and maintain an assisted living center with a maximum capacity of 110 beds, effective from 07/11/2019 to 07/10/2020.
Report Facts
Maximum licensed beds: 110
Inspection Report
Follow-Up
Census: 77
Deficiencies: 1
May 2, 2019
Visit Reason
A follow-up survey was conducted to verify correction of previously cited deficiencies at the facility.
Findings
The deficiency previously cited was cleared during the follow-up survey conducted on May 2, 2019.
Deficiencies (1)
| Description |
|---|
| Deficiency related to regulation 310:663-3-1(a) was corrected. |
Report Facts
Census: 77
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Sue Davis | Enforcement Coordinator | Signed letter regarding enforcement actions and survey results |
| Denise Owens | RN (Surveyor) | Signature on the revisit report dated 5/2/2019 |
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