Inspection Reports for The View at Johnson Creek
1 HARTWIG DRIVE, JOHNSON CREEK, WI, 53038
Back to Facility ProfileInspection Report Summary
The most recent inspection on October 13, 2025, found no deficiencies during a complaint investigation, and the complaint was unsubstantiated. Earlier inspections showed a mixed record, with a substantiated complaint in July 2023 related to medication administration where one resident did not receive prescribed medications as ordered, resulting in a Statement of Deficiency and a required corrective action within 45 days. Prior follow-up in May 2023 confirmed that the cited violations had been substantially corrected. Complaint investigations since then have been unsubstantiated, and no enforcement actions such as fines or license suspensions were listed in the available reports. The inspection history suggests improvement following the mid-2023 issues, with recent findings showing compliance.
Deficiencies (last 3 years)
Deficiencies (over 3 years)
0.3 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
93% better than Wisconsin average
Wisconsin average: 4.6 deficiencies/yearDeficiencies per year
4
3
2
1
0
Census
Latest occupancy rate
53 residents
Based on a October 2025 inspection.
Occupancy over time
Inspection Report
Complaint Investigation
Census: 53
Deficiencies: 0
Date: Oct 13, 2025
Visit Reason
Surveyor conducted a complaint investigation at The View At Johnson Creek in Johnson Creek on 10/13/2025.
Complaint Details
Complaint investigation conducted; complaint was unsubstantiated.
Findings
No deficiencies were identified during the complaint investigation. The complaint was unsubstantiated.
Inspection Report
Complaint Investigation
Census: 57
Deficiencies: 0
Date: Jul 24, 2025
Visit Reason
Surveyor conducted a complaint investigation at The View at Johnson Creek on 07/24/2025.
Complaint Details
Complaint investigation was conducted and found to be unsubstantiated with no deficiencies identified.
Findings
No deficiencies were identified during the complaint investigation. The complaint was unsubstantiated.
Inspection Report
Complaint Investigation
Census: 54
Deficiencies: 0
Date: Oct 7, 2024
Visit Reason
Surveyor conducted a standard survey and complaint investigation at The View at Johnson Creek.
Complaint Details
Complaint was unsubstantiated.
Findings
Zero deficiencies were identified; the complaint was unsubstantiated.
Inspection Report
Complaint Investigation
Deficiencies: 0
Date: Jul 14, 2023
Visit Reason
Two complaint investigations were concluded to determine if The View at Johnson Creek was in substantial compliance with Wisconsin statutes and administrative codes governing community-based residential facilities.
Complaint Details
Two complaint investigations were concluded on 07/14/2023. The Department determined violations existed and issued a Statement of Deficiency #CFUV11.
Findings
The Department issued a Statement of Deficiency (SOD #CFUV11) for violations of Wis. Stat. ch. 50 and Wis. Admin. Code ch. DHS 83, establishing grounds for regulatory action and requiring the licensee to comply with all requirements within 45 days.
Report Facts
Days to achieve compliance: 45
Complaint investigations: 2
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Kenneth Brotheridge | Assisted Living Director | Signed the notice letter. |
| Hillary Holman | Assisted Living Regional Director | Contact person for questions about the letter. |
Inspection Report
Complaint Investigation
Census: 53
Deficiencies: 1
Date: Jul 14, 2023
Visit Reason
The Bureau of Assisted Living, Southern Regional Office, conducted two complaint investigations at View at Johnson Creek (The), a community-based residential facility, on 07/12/2023 with information obtained through 07/14/2023.
Complaint Details
Two complaints were investigated; one was substantiated and one was unsubstantiated. The substantiated complaint involved concerns regarding the appropriate withholding of resident medication.
Findings
One deficiency was identified, which was a repeat deficiency related to the rights of residents to receive medication. One of two complaints was substantiated, and one was unsubstantiated. The provider did not ensure that one of two residents received all prescribed medications at intervals prescribed by a practitioner, specifically Resident 1 did not receive 4 prescribed medications on 06/27/2023.
Deficiencies (1)
83.32(3)(h) Rights of Residents: Receive medication - Provider did not ensure that Resident 1 received all prescribed medications at intervals prescribed by a practitioner; Resident 1 did not receive 4 prescribed medications on 06/27/2023.
Report Facts
Census: 53
Deficiencies identified: 1
Medications not received: 4
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Director of Operations A | Director of Operations | Interviewed regarding medication administration times and policies; denied that medication withholding was directed by pharmacist or medical provider |
| Pharmacist B | Pharmacist | Interviewed and confirmed medication administration times were typically set by default but providers were recommended to follow physician orders |
Inspection Report
Follow-Up
Census: 54
Deficiencies: 0
Date: May 31, 2023
Visit Reason
Surveyor conducted a verification visit at The View At Johnson Creek to assess correction of previous deficiencies.
Findings
No deficiencies were identified during the verification visit. Two violations from a previous statement of deficiency were substantially corrected.
Report Facts
Revisit fee: 200
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