Inspection Reports for The Views of Cedar Rapids | RidgeView Assisted Living
IA, 52405
Back to Facility ProfileInspection Report Summary
The most recent inspection on October 24, 2024, identified deficiencies related to dietary sanitation, medication management including insulin labeling and administration, and incomplete tenant evaluations and service plans. Earlier inspections showed a pattern of similar issues with medication management, service plan updates, and staff training, although some complaint investigations found no deficiencies. Prior reports also noted deficiencies in background checks, staffing training, and food service sanitation, but enforcement actions such as fines were only listed in a 2010 complaint investigation, which included a $1,500 civil penalty. Most complaint investigations were unsubstantiated, with the exception of medication-related issues and documentation concerns in several earlier reports. The facility’s inspection history shows recurring challenges in medication management and service planning, with no clear trend of consistent improvement or worsening over time.
Deficiencies (last 15 years)
Deficiencies are regulatory violations found during state inspections.
Deficiencies per year
Census
Based on a October 2024 inspection.
Census over time
| Description |
|---|
| Failure to follow dietary sanitation policy; no cleaning checklists completed in the kitchen area. |
| Failure to follow medication management policy regarding insulin administration and labeling for two tenants. |
| Failure to complete tenant evaluations within 30 days of occupancy for one tenant. |
| Failure to update service plans within 30 days of occupancy for one tenant. |
| Failure to complete nurse reviews after significant changes in health status for two tenants. |
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Director of Nursing | Confirmed medication and evaluation deficiencies and provided statements regarding required documentation and policies. |
| Dietary Manager | Dietary Manager | Confirmed dietary staff did not complete cleaning checklists and provided information about sanitation policies. |
| Medication Manager | Medication Manager | Administered medications and provided information about insulin administration and labeling. |
| Consultant Registered Dietician | Consultant Registered Dietician | Confirmed dietary sanitation policy non-compliance. |
| Consultant Nurse | Consultant Nurse | Verified nurse review documentation was required for significant health changes. |
| Description |
|---|
| Failed to complete background checks prior to hire for 2 of 7 employees reviewed (Staff D and Staff G). |
| Name | Title | Context |
|---|---|---|
| Staff D | Named in deficiency for late background check | |
| Staff G | Named in deficiency for late background check | |
| Philip Maxey | Director | Signed Plan of Correction |
| Description |
|---|
| Staffing: The program's newly hired registered nurse failed to ensure certified and noncertified staff were competent to meet tenant needs within 60 days of employment. |
| Name | Title | Context |
|---|---|---|
| Destiny Hellyer | Director | Signed the Plan of Correction letter dated April 6, 2018 |
| Description |
|---|
| Program failed to maintain documentation of fire alarm training for 2 of 6 staff and training on a bilevel positive airway pressure (Bipap) machine for 4 of 4 direct care staff. |
| Program failed to ensure staff provided services in accordance with training for 4 of 5 tenants reviewed, including issues with oxygen and medication administration. |
| Program failed to ensure medication pass was completed in accordance with training, including timing and sanitization procedures. |
| Program failed to ensure service plans reflected identified needs for 2 of 5 tenants reviewed, including blood glucose checks, insulin administration, and use of Bipap machine. |
| Name | Title | Context |
|---|---|---|
| Cheryl Thoma | Director | Signed the Plan of Correction letter dated 2/21/17 |
| Description |
|---|
| The program did not execute an occupancy agreement prior to tenant occupancy for multiple tenants. |
| The program failed to notify the Department regarding a dependent adult abuse report related to missing medications within 24 hours. |
| Personnel responsible for food preparation or service did not have orientation on sanitation and safe food handling or annual in-service training on food protection. |
| Name | Title | Context |
|---|---|---|
| Jay W Henshaw | Director | Named as recipient of report and involved in interview regarding missing medications and smoking allegations |
| Rose Boccella | Program Coordinator, Adult Services Bureau | Author of the report |
| Name | Title | Context |
|---|---|---|
| Jennifer Schmidt | Administrator | Administrator of Rosebush Gardens Assisted Living |
| Wendy Kuhse | RN, BS | Monitor for the evaluation |
| Mike Rohner | OTR/L | Monitor for the evaluation |
| Description |
|---|
| Failure to follow policy and procedure regarding death of a tenant and incomplete incident reports for tenant deaths. |
| Service plans were not updated as needed and did not reflect identified needs of tenants. |
| Medication administration issues including lack of documentation and failure to notify doctor of abnormal blood glucose readings. |
| Failure to update service plans within required timeframes and to individualize plans as required. |
| Failure to notify the Department of damage sustained to the building during a storm as required by regulation. |
| Name | Title | Context |
|---|---|---|
| Michelle Van Dolah | Manager | Named in complaint and investigation report |
| Stephanie Cummins | MA | Monitor for the investigation |
| Margaret Kaltefleiter | RN MS | Monitor for the investigation |
| James Berkley | RN BS, Program Coordinator | Monitor and contact person for the report |
| Staff #1 | Interviewed and involved in tenant care and maintenance issues | |
| Staff #2 | Interviewed and involved in tenant care | |
| Staff #3 | Involved in medication administration and tenant care | |
| Staff #4 | Maintenance staff | Interviewed regarding roof leaks and storm damage |
| Staff #5 | Mentioned in tenant care and incident reports | |
| Nurse | Involved in tenant care and incident reporting | |
| Manager | Mentioned in relation to tenant care and storm damage reporting |
| Description |
|---|
| Personnel responsible for food preparation or service did not have orientation on sanitation and safe food handling prior to handling food and lacked annual in-service training on food protection. |
| Name | Title | Context |
|---|---|---|
| Jim Berkley | Program Coordinator | Signed letter regarding certification |
| Stephanie Cummins | MA | Monitor for the evaluation visit |
| Margaret Kaitefleiter | RN MS | Monitor for the evaluation visit |
| Description |
|---|
| Regulatory insufficiency in evaluation of tenants, service plans, and staffing. |
| Regulatory insufficiency: A program shall evaluate each tenant’s functional, cognitive and health status within 30 days of occupancy and annually thereafter. |
| Regulatory insufficiency: Service plans must be updated within 30 days of tenant’s occupancy or significant change and be individualized. |
| Regulatory insufficiency: Medication administration was generally timely but documentation was incomplete or missing for multiple medications. |
| Regulatory insufficiency: Nurse reviews were not completed by an RN as required and lacked documentation. |
| Regulatory insufficiency: Staff training on nurse delegation tasks and oxygen administration was incomplete or undocumented. |
| Regulatory insufficiency: Call lights functioned properly and were checked regularly. |
| Regulatory insufficiency: No issues with windows, leaks, or electrical outlets were found. |
| Regulatory insufficiency: No snow removal issues or tenant mail mishandling were substantiated. |
| Regulatory insufficiency: No retaliation or intimidation towards tenants or staff was found. |
| Name | Title | Context |
|---|---|---|
| Michelle Van Dolah | Manager | Named as facility manager and involved in interview and statements |
| Tamara Halvorson | Certification Coordinator | Contact for civil penalty payment and appeals |
| Hal L. Chase | RN BSN MPH | Monitor for complaint investigation |
| Stephanie Cummins | MA | Monitor for complaint investigation |
| Ann Martin | Bureau Chief, Adult Services Bureau | Signed conclusion letter |
| Description |
|---|
| Cognitive evaluations for tenants were not completed annually or within 30 days of occupancy as required. |
| Service plans were developed but not based on cognitive evaluations as required. |
| Staff files lacked documented training on activities of daily living and nurse delegation training was incomplete or not done by registered nurses. |
| A sufficient number of trained staff were not always available to meet tenants' identified needs. |
| Name | Title | Context |
|---|---|---|
| Stephanie Cummins | Monitor | Conducted the complaint investigation and monitoring evaluation |
| Chris Nothaft | Certification Coordinator – Eastern Iowa | Signed the final recertification monitoring evaluation report letter |
| Description |
|---|
| The program did not consistently evaluate each proposed tenant's functional status prior to signing the occupancy agreement and taking occupancy. |
| The program did not consistently evaluate each tenant's functional, cognitive, and health status within 30 days of occupancy and as needed. |
| The program did not develop a service plan for each tenant based on evaluations conducted. |
| The program did not individualize the tenant's service plan or indicate the tenant's identified needs and requests for assistance and expected outcomes. |
| Name | Title | Context |
|---|---|---|
| Hal L. Chase | RN BSN MPH | Monitor conducting the evaluation |
| Kirk Erickson | Administrator | Administrator of Rosebush Gardens Assisted Living |
| Description |
|---|
| The program did not consistently develop service plans within 30 days of occupancy and, as needed, with a change in condition and that reflect the identified needs of the tenants. |
| The program did not document physician orders with time, date and signature. |
| Name | Title | Context |
|---|---|---|
| Kirk Erickson | Manager | Named as Manager providing information about rate increases and staffing |
| Stephanie Cummins | SW MA | Monitor conducting the complaint investigation |
| Description |
|---|
| The program does not consistently evaluate a tenant’s cognitive and functional abilities and health status annually. |
| The program does not consistently develop a service plan that identifies the tenant’s current needs and any service providers other than the program. |
| The program did not consistently update the tenant’s service plan by a multidisciplinary team that consists of a health care professional, two staff and the tenant or at the tenant’s request, the tenant’s legal representative. |
| The program did not consistently assess and document the health status of each tenant receiving personal or health related care. |
| Name | Title | Context |
|---|---|---|
| Stephanie Cummins | SW MA | Monitor conducting the complaint investigation |
| Kirk Erickson | Manager | Named in relation to statements about ceiling damage and facility maintenance |
| Description |
|---|
| The program does not consistently complete functional, cognitive and health evaluations prior to taking occupancy. |
| The program does not develop service plans to meet the current needs of the tenants. |
| The program does not develop service plans that address planned and spontaneous activities for those tenants unable to plan their own activities. |
| The program does not follow acceptable medication protocol. |
| The program does not complete a 90-day review of medications for those tenants that receive program administered medications. |
| The program does not have appropriately trained staff. |
| Description |
|---|
| The program did not count narcotic medications according to accepted medication protocol. |
| The program did not delegate medication administration to Staff Member #1 appropriately. |
| The program cannot account for missing narcotics. |
| Name | Title | Context |
|---|---|---|
| Stephanie Cummins | Social Worker (SW) | Monitor of the complaint investigation |
| Staff Member #1 | Involved in medication errors and narcotic discrepancies; terminated due to medication error |
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