The most recent inspection on March 31, 2025, had deficiencies identified during a substantiated complaint investigation. Earlier inspections showed a mixed record, with a clean renewal inspection on October 1, 2021, but prior reports in 2018 noted issues related to failure to complete required incident reports and internal investigations for client injuries. Inspectors cited deficiencies mainly involving documentation and adherence to internal policies for incident reporting and investigations. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The pattern suggests some recurring challenges with compliance in complaint-related areas, though the facility had a period without deficiencies before the most recent inspection.
Deficiencies (last 3 years)
Deficiencies (over 3 years)0.3 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
95% better than Connecticut average
Connecticut average: 5.6 deficiencies/year
Deficiencies per year
43210
2018
2021
2025
Census
Latest occupancy rate90 residents
Based on a March 2025 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
The inspection visit was conducted as a complaint investigation identified by CT# 43513.
Findings
Violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified at the time of this inspection, as noted in an attached violation letter dated 4/14/25.
Complaint Details
Complaint investigation CT# 43513 was substantiated with violations identified.
An unannounced visit was made to BAL Brookfield on November 20, 2018 by a representative of the Facility Licensing and Investigations Section of the Department of Public Health for the purpose of conducting an investigation.
Findings
The Assisted Living Services Agency (ALSA) staff failed to follow ALSA policies by not completing an incident report and internal investigation for injuries of unknown origin sustained by a client, contrary to regulatory requirements.
Complaint Details
The investigation was complaint-related, focusing on the failure of ALSA staff to follow policies regarding incident reporting and investigation for a client who sustained injuries of unknown origin. Substantiation status is not explicitly stated.
Deficiencies (1)
Description
Failure to complete an incident report and internal investigation of injuries of unknown origin for Client #1, contrary to ALSA policies.
Report Facts
Date of visit: Nov 20, 2018Plan of correction submission deadline: Jan 4, 2020Date measures effective: Feb 15, 2021
Employees Mentioned
Name
Title
Context
Loan Nguyen
Supervising Nurse Consultant
Signed the report and is the contact for questions regarding the violations
Lidia Ayala
Executive Director
Recipient of the inspection report and plan of correction request
