Inspection Reports for The Village at Kensington Place

An unannounced visit was made to Bal Meriden on October 7, 2024, by a representative of the Facility Licensing and Investigations Section of the Department of Public Health for the purpose of conducting a complaint investigation survey.

The investigation found that the Supervisor of Assisted Living Services failed to provide supervision of assigned assisted living aides and ensure the safety of Client #3 during a transfer, resulting in injury and difficulty breathing. The agency and supervisor failed to identify supervision of aides and ensure client safety.

Complaint #40747 was investigated. The findings substantiated failure to supervise assisted living aides and ensure client safety. The Executive Director indicated that Client #1 passed away on 9/1/24.

An unannounced visit was made to Bal Meriden on October 7, 2024 by a representative of the Facility Licensing and Investigations Section of the Department of Public Health for the purpose of conducting an investigation.

The investigation identified violations related to failure to ensure client safety, coordinate services, and update service plans for clients receiving assisted living services. Specific findings included incidents of client altercations, failure to assess and update client behaviors and medication needs, and inadequate supervision and documentation.

The visit was complaint-related under Complaint CT #41193. The complaint involved allegations of client safety issues and failure to properly assess and manage client behaviors and medications.

The inspection was a licensing renewal inspection conducted to review compliance with state regulations and verify facility operations.

No violations of the General Statutes of Connecticut or regulations were identified at the time of this inspection. The re-licensure survey included a tour and review of various facility documents such as meeting minutes, personnel folders, staffing schedules, and clinical record reviews.

The inspection visit was conducted as a complaint investigation related to Complaint Investigation #35259 and to identify violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies.

Violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified at the time of this inspection, as referenced in an attached violation letter dated 11/8/23.

Complaint Investigation #35259 was the basis for the visit. Specific substantiation status is not stated.

An unannounced visit was made to Bal Meriden on October 30, 2023 by a representative of the Facility Licensing and Investigations Section of the Department of Public Health for the purpose of conducting an investigation.

The Assisted Living Services Agency (ALSA) failed to follow the agency's Significant Changes in a Client's Status and Elopement Risk Assessment and Interventions policy, resulting in failure to identify and update the client's elopement risk assessment and service plan based on changes in condition to ensure client safety.

This visit was complaint-related under Complaint #35259.

The inspection was conducted as a licensing inspection for renewal purposes, including verification of Alzheimer's special care units and compliance with infection prevention and control requirements.

The report indicates that the facility was reviewed for licensing renewal and compliance with applicable regulations, including a review of the plan of correction dated 9/17/21. No violations or citations were issued at the time of this inspection.

The inspection was conducted as a licensing renewal inspection for the ALSA facility, BAL Meriden/Village Kensington Place.

No violations of the General Statutes of Connecticut or regulations were identified at the time of this inspection. The previously reviewed Plan of Correction dated 9/17/21 was also reviewed during this inspection.

The inspection was conducted as a licensing renewal inspection for the facility.

No violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified at the time of this inspection.

An unannounced visit was made to Bal Meriden on September 17, 2021, by a representative of the Facility Licensing and Investigations Section of the Department of Public Health for the purpose of conducting a complaint survey.

The agency failed to respond timely to clients' emergency pendant alarms and failed to ensure adequate staffing to meet clients' needs. Multiple instances of delayed response times to emergency calls were documented, and staffing was found inadequate on several dates in August 2021.

Complaint #30737 triggered the investigation. The Executive Director failed to adequately investigate delays in service call response and failed to ensure adequate staffing to meet client needs.

Unannounced visits were made to BAL Meriden on November 21, 2018, December 18, 2019, and January 16, 2020 by representatives of the Facility Licensing and Investigations Section of the Department of Public Health for the purpose of conducting multiple investigations.

Multiple violations of Connecticut State Agencies regulations and General Statutes were identified, including failure of the governing authority to develop policies conforming to state regulations, inadequate staffing response times, failure to provide appropriate dementia training, and failure to properly review and document client care plans and assessments.

The inspection was conducted as a renewal licensing inspection and included a complaint investigation (Complaint Investigation #20673).

Violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified at the time of the inspection. Approval for issuance of license was granted.

Complaint Investigation #20673 was referenced in the inspection report, but no substantiation status was explicitly stated.

The inspection was conducted as a complaint investigation (#20693) and licensing inspection at The Village at Kensington Place, an assisted living services agency.

The inspection identified violations related to failure to ensure participation of clients or families in the development of client service programs, failure to maintain required personnel files documentation, and failure to coordinate hospice services. Deficiencies were documented with corrective measures and timelines.

Complaint investigation #20693 was conducted based on allegations related to client service program participation, personnel file documentation, and hospice service coordination. The complaint was substantiated with identified violations.

The inspection was conducted as a renewal licensing inspection and included a complaint investigation (Complaint Investigation #20693).

Violations of the General Statutes of Connecticut and/or regulations were identified at the time of this inspection. The report references attached violation letters but does not detail specific deficiencies in the pages provided.

Complaint Investigation #20693 was conducted; substantiation status is not explicitly stated.