Inspection Reports for The Village at Northridge

The visit was an unannounced Case Management – Deficiency inspection conducted in connection with Complaint No. 31-AS-20241213122323 to investigate alleged deficiencies at the facility.

The Licensing Program Analyst observed that Resident 1 had multiple falls, including two incidents with no documentation or unusual incident reports, indicating a failure to meet regulatory reporting requirements. A citation was issued to the facility.

The visit was conducted in response to Complaint No. 31-AS-20241213122323. The complaint was substantiated by the finding of undocumented fall incidents for Resident 1.

The visit was conducted as a case management-deficiencies inspection in conjunction with a complaint (31-AS-20250721161857).

The licensing program analyst observed R1's room to be dirty, including stained carpet, unclean bedsheets on the floor, an unclean toilet, and clutter in the kitchen area. A citation was issued due to these deficiencies posing a potential health and safety risk to residents.

The visit was conducted in conjunction with complaint number 31-AS-20250721161857.

An unannounced continuation of the annual inspection was conducted to review compliance with Title 22 regulations and assess the facility's operations.

During the visit, the facility was found to be in compliance with Title 22 regulations with no immediate health and safety risks observed. The annual inspection was not completed due to time constraints, and a follow-up visit was planned.

The visit was an unannounced annual inspection conducted to evaluate compliance with licensing requirements for the assisted living facility.

The facility was observed to be clean, properly furnished, and compliant with Title 22 regulations. No immediate health and safety risks were noted, but the annual inspection was not completed due to time constraints, and a follow-up visit was planned.

The inspection was conducted as an unannounced case management visit following a Special Incident Report regarding a resident (R1) being AWOL and concerns about resident safety and supervision.

The facility failed to ensure that Resident #1 had an auditory device or staff alert feature to monitor exits on exterior doors and perimeter fence gates, posing an immediate risk to resident safety. The resident was found outside unsupervised, despite physician orders restricting unsupervised exits due to dementia.

The visit was triggered by a complaint and Special Incident Report received on May 15, 2025, regarding Resident #1 being AWOL. The resident was found outside the facility unsupervised, which violated physician orders due to dementia or cognitive decline.

Unannounced visit/investigation of a complaint received on 2024-08-09 regarding allegations that facility staff yelled at a resident and did not treat residents with dignity and respect.

The complaint was substantiated after interviews with 15 residents and a physical tour to ensure health and safety compliance with Title 22 Regulations. The plan of correction was cleared as of 2024-08-19.

The complaint was substantiated. The investigation included interviews and a physical plan tour. The plan of correction was cleared as of 2024-08-19.

An unannounced complaint investigation was conducted in response to an allegation that the facility was not clean, safe, sanitary, and in good repair, specifically citing mold and leak issues in various areas.

The Licensing Program Analyst conducted a physical tour and interviews with staff and residents, finding no evidence of mold or leaks in the alleged areas. The allegation was deemed unsubstantiated based on observations and interviews.

The complaint was unsubstantiated after investigation. Interviews with the Assisted Living Director, staff, and residents denied the allegations. Maintenance work orders are placed promptly when disrepair is noticed.

An unannounced continuation of the annual inspection was conducted to review resident and personnel files and conduct interviews.

No deficiencies were observed during the visit pursuant to Title 22 Division 6 of the CA Code of Regulations. An exit interview was conducted and a copy of the report was issued.

The inspection was an unannounced annual inspection conducted to evaluate compliance with Title 22 regulations at the facility.

The facility was found to be in compliance with Title 22 regulations with no immediate health and safety risks observed. Various areas including common areas, bathrooms, laundry, medication room, fire safety equipment, kitchen, bedrooms, and outside areas were toured and found to be properly maintained and equipped.

An unannounced complaint investigation visit was conducted in response to allegations that facility staff yelled at a resident and did not treat residents with dignity and respect.

The investigation substantiated that staff yelled at a resident regarding the resident's pet and humiliated the resident in front of others, posing a potential health and safety risk.

The complaint investigation was substantiated based on interviews with staff and observations that facility staff yelled at resident R1 about R1's pet and humiliated R1 in front of others.

The inspection was an unannounced complaint investigation visit triggered by allegations that staff made financial decisions on behalf of a resident without proper authorization, and that staff turned off the resident's telephone and Wi-Fi services.

The investigation found the complaint to be unfounded, meaning the allegations were false, could not have happened, or were without a reasonable basis. The resident involved lives in the independent living section, which is not under the department's jurisdiction.

The complaint was investigated and found to be unfounded. The allegations included unauthorized financial decisions by staff and disconnection of resident's telephone and Wi-Fi services. The complaint was dismissed after review.

The visit was an unannounced annual inspection conducted by the Licensing Program Analyst to evaluate the facility's compliance with regulatory standards.

The inspection found all common areas, bathrooms, laundry, medication room, fire and carbon monoxide alarms, kitchen, bedrooms, and outside areas to be in compliance with no deficiencies issued. The facility was clean, properly furnished, and maintained appropriate safety measures.

The inspection was conducted as a complaint investigation regarding an allegation that staff did not address a resident's change in medical condition.

The investigation found insufficient evidence to corroborate the allegation. The resident had been out of the facility for surgery and rehabilitation, and the infection occurred at the rehabilitation center, not the facility. Therefore, the complaint was deemed unfounded.

The complaint alleged that staff did not address a resident's change in medical condition. After investigation including interviews and record review, the allegation was found to be unfounded.

The visit was an unannounced complaint investigation to determine if staff failed to address a resident's change in medical condition, specifically regarding a wound care issue.

The investigation found insufficient evidence to substantiate the allegation that staff failed to address the resident's medical condition. The resident had been transferred out of the facility prior to the alleged neglect, and the infection occurred at a rehabilitation center, not at the facility.

The complaint alleged that staff did not address a resident's change in medical condition related to wound care. The allegation was deemed unsubstantiated after interviews and record review.

An unannounced complaint investigation was conducted regarding an allegation that facility staff administered medication without reason.

The investigation found that the medication Ativan was prescribed under hospice care for a resident with terminal illness and chronic conditions, and was administered and documented according to physician and hospice orders. There was no supporting information or corroborating evidence for the allegation, which was deemed unsubstantiated.

The allegation that facility staff administered medication without reason was investigated and found to be unsubstantiated based on record reviews and interviews.

The visit was an unannounced complaint investigation conducted in response to an allegation that a resident sustained a pressure injury while in care at the facility.

The investigation found that the resident developed a skin tear while in the facility and received treatment from hospice nurses and facility staff. There was no supporting evidence that the skin condition was due to neglect or inadequate care by the facility staff. Therefore, the allegation was deemed unsubstantiated.

The complaint alleged that resident #1 sustained a pressure injury while in care. The investigation included review of medical and hospice records and interviews with complainant, facility staff, and witnesses. The allegation was found unsubstantiated.

The visit was an unannounced complaint investigation regarding an allegation of illegal eviction of a resident.

The investigation found that the allegation of illegal eviction was unsubstantiated. Documentation and interviews showed that the resident and facility agreed on move-out dates, with a final move-out on 12/02/2021, and the facility settled with the resident.

The complaint alleged an illegal eviction of resident #1. The investigation included virtual and in-person visits, interviews, and document review. The allegation was found unsubstantiated based on agreements and documentation.

The visit was an unannounced annual inspection conducted to evaluate the facility's compliance with licensing requirements and infection control practices.

The inspection found the facility to be in compliance with infection control measures, proper maintenance of common and outdoor areas, and adequate food supplies. No deficiencies were issued during the visit.

The visit was an unannounced complaint investigation conducted in response to allegations received on 10/29/2019 concerning resident care, medication administration, observation of condition changes, and reporting to responsible parties.

All allegations were investigated and deemed unsubstantiated based on staff interviews, resident documentation, medication records, and progress notes indicating appropriate care, medication administration, observation, and reporting.

The complaint involved four allegations: 1) Resident sustained multiple falls and injury due to lack of care and supervision; 2) Facility failed to administer medication as prescribed; 3) Facility failed to observe resident's change in condition; 4) Facility failed to report resident's change in condition to responsible party. All allegations were found unsubstantiated.

An unannounced case management visit was conducted to tour the facility, interview staff and residents, and assess the situation related to a NORO virus outbreak.

The facility was found to be generally clean and orderly with residents feeling safe and satisfied. Three residents were hospitalized due to the outbreak, six were isolated in their apartments with proper PPE and signage. No health and safety hazards were observed during the visit.

The inspection was an unannounced infection control inspection conducted as part of the required 1-year visit to evaluate compliance with COVID-19 protocols and general infection control measures.

The facility was found to have effective infection control procedures in place, including vaccination documentation, mask usage, cleaning protocols, and COVID-19 screening and testing policies. No active or past COVID-19 cases were reported, and PPE supplies were adequate and properly stored.

The inspection was an unannounced complaint investigation visit triggered by allegations received on 01/25/2021 regarding facility conditions including presence of cockroaches, dirty resident room, mold, and improper chemical storage.

All four allegations were substantiated based on interviews, virtual tours, photographs, and document reviews. The facility was found to have cockroaches, dirty resident rooms, mold, and improperly stored chemicals, posing potential health and safety risks to residents.

The complaint investigation was substantiated. Allegations included presence of cockroaches, dirty resident room, mold, and improper chemical storage. The findings confirmed these issues, posing health and safety risks.