Inspection Reports for The Watermark at Morrison Ranch

AZ, 85296

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Inspection Report Summary

The most recent inspection on April 30, 2024, resulted in enforcement action with a $1,000 fine that has been paid in full. Earlier inspections showed repeated deficiencies including lack of a certified manager, expired employee training, incomplete service plans, and missing disaster preparedness drills, leading to multiple fines totaling several thousand dollars. Inspectors cited issues mainly related to staff qualifications, training documentation, resident care planning, and emergency preparedness. No complaint investigations were noted in the available reports. The facility’s inspection history shows ongoing challenges with regulatory compliance and enforcement actions have continued through the most recent inspection.

Deficiencies (last 4 years)

Deficiencies (over 4 years) 5 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

35% worse than Arizona average
Arizona average: 3.7 deficiencies/year

Deficiencies per year

16 12 8 4 0
2022
2023
2024
2025
Inspection Report Complaint Investigation Capacity: 136 Deficiencies: 3 Jan 13, 2025
Visit Reason
Deficiencies found related to emergency responder documentation, resident orientation, and accident/injury reporting during complaint and compliance inspection.
Findings
Deficiencies found related to emergency responder documentation, resident orientation, and accident/injury reporting during complaint and compliance inspection.
Complaint Details
Complaints AZ00221817 and AZ00221003
Deficiencies (3)
Description
36-420.04. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document A. An assisted living center failed to provide required documentation to emergency responders
Manager failed to ensure resident orientation to exits and evacuation routes
Manager failed to ensure caregiver notification and documentation for resident accidents, emergencies, or injuries requiring medical services
Inspection Report Complaint Investigation Capacity: 136 Deficiencies: 0 Sep 18, 2024
Visit Reason
On-site investigation of complaints AZ00215842 and AZ00216216 with no deficiencies cited.
Findings
On-site investigation of complaints AZ00215842 and AZ00216216 with no deficiencies cited.
Complaint Details
Complaints AZ00215842 and AZ00216216
Inspection Report Complaint Investigation Capacity: 136 Deficiencies: 0 Sep 6, 2024
Visit Reason
On-site investigation of complaint AZ00215599 with no deficiencies cited.
Findings
On-site investigation of complaint AZ00215599 with no deficiencies cited.
Complaint Details
Complaint AZ00215599
Enforcement Action Enforcement Fines: 1 Total: $1,000.00 Apr 30, 2024
Summary
The enforcement resulted in a $1,000 fine which has been paid in full.
Fines & Penalties (1)
AmountReasonStatus
$1,000.00Fine imposed as part of enforcement actionPaid
Enforcement Action Enforcement Fines: 1 Total: $1,000.00 Apr 18, 2024
Summary
The facility was cited for not having a certified manager for a period of 10 days, resulting in a civil fine.
Fines & Penalties (1)
AmountReasonStatus
$1,000.00Facility did not have a certified manager from April 8 to April 18, 2024.
Inspection Report Complaint Investigation Capacity: 136 Deficiencies: 0 Mar 1, 2024
Visit Reason
On-site investigation of complaint AZ00196064 with no deficiencies cited.
Findings
On-site investigation of complaint AZ00196064 with no deficiencies cited.
Complaint Details
Complaint AZ00196064
Enforcement Action Enforcement Fines: 3 Total: $4,550.00 Nov 6, 2023
Summary
The investigation found three violations posing risks to resident health and safety, including absence of a certified manager, expired caregiver first aid and CPR certifications, and lack of staff training on fall prevention and recovery. Civil money penalties totaling $4,550.00 were assessed.
Fines & Penalties (3)
AmountReasonStatus
$3,800.00Failure to designate a certified Manager for 38 days.Unpaid
$500.00Three caregivers lacked current first aid and CPR training.Unpaid
$250.00Failure to provide fall prevention and fall recovery training to staff.Unpaid
Enforcement Action Enforcement Fines: 11 Total: $4,500.00 Sep 7, 2023
Summary
The enforcement resulted in civil fines totaling $4500.00 for repeated violations identified during the compliance inspection conducted on September 7, 2023, which were also noted in a prior inspection on October 21, 2022.
Fines & Penalties (11)
AmountReasonStatus
$1,500.00Three employees did not have current and valid fingerprint clearance cards and did not apply within 20 working days of employment.Pending
$500.00Two employees' skills and knowledge were not verified and documented.Pending
$500.00One employee's CPR training was expired and another's CPR training was invalid.Pending
$250.00The service plan for one resident storing medication did not include storage and control details.Pending
$250.00One personal care resident's service plan was not updated at least once every six months.Pending
$250.00Two non-ambulatory residents did not have written determination from a medical practitioner every six months.Pending
$250.00The disaster plan was not reviewed at least once every 12 months.Pending
$250.00Employee disaster drills were not conducted on each shift at least once every three months.Pending
$250.00Evacuation drills for employees and residents were not conducted at least once every six months.Pending
$250.00One dog was not licensed as per local ordinances.Pending
$250.00One employee did not have documentation of fall prevention and fall recovery training.Pending
Inspection Report Complaint Investigation Capacity: 136 Deficiencies: 14 Sep 6, 2023
Visit Reason
Multiple deficiencies found during complaint and compliance inspection related to fall prevention training, governing authority compliance, policy implementation, personnel documentation, service plans, disaster and evacuation drills, and pet licensing.
Findings
Multiple deficiencies found during complaint and compliance inspection related to fall prevention training, governing authority compliance, policy implementation, personnel documentation, service plans, disaster and evacuation drills, and pet licensing.
Complaint Details
Complaints AZ00196625, AZ00196703, AZ00197494, AZ00198287, AZ00199445
Deficiencies (14)
Description
36-420.01. Health care institutions; fall prevention and fall recovery; training programs; definition A. Failed to administer staff training program on fall prevention and recovery
Governing authority failed to ensure compliance with fingerprint clearance card requirements
Manager failed to establish, document, and implement policies and procedures to protect resident health and safety
Manager failed to verify and document caregiver or assistant caregiver skills and knowledge before service provision
Manager failed to ensure caregivers provided current documentation of cardiopulmonary resuscitation and first aid training
Manager failed to ensure written service plans included medication storage and control details
Manager failed to review and update written service plans based on changes in resident condition
Manager failed to ensure residents unable to ambulate had primary care provider oversight
Manager failed to ensure availability of current drug reference guide for personnel
Manager failed to review disaster plan at least once every 12 months
Manager failed to conduct and document employee disaster drills on each shift at least quarterly
Manager failed to conduct evacuation drills for employees and residents at least semiannually
Manager failed to maintain poisonous or toxic materials in labeled containers in locked areas
Manager failed to ensure pets were licensed consistent with local ordinances
Enforcement Action Enforcement Fines: 1 Total: $4,550.00 May 16, 2023
Summary
The enforcement resulted in a fine of $4,550.00 which has been fully paid as of 2024-04-22.
Fines & Penalties (1)
AmountReasonStatus
$4,550.00Fine related to enforcement action #00113339Paid
Inspection Report Complaint Investigation Capacity: 136 Deficiencies: 3 May 4, 2023
Visit Reason
Deficiencies cited related to fall prevention training, manager designation, and caregiver training documentation during complaint investigation.
Findings
Deficiencies cited related to fall prevention training, manager designation, and caregiver training documentation during complaint investigation.
Complaint Details
Complaints AZ00191679, AZ00191826, AZ00191924, AZ00192667, AZ00192673, AZ00193256
Deficiencies (3)
Description
36-420.01. Health care institutions; fall prevention and fall recovery; training programs; definition A. Failed to administer staff training program on fall prevention and recovery
Governing authority failed to designate a qualified manager with required certification
Manager failed to ensure caregivers provided current documentation of first aid training and cardiopulmonary resuscitation
Inspection Report Capacity: 136 Deficiencies: 0 Dec 22, 2022
Visit Reason
No deficiencies found during off-site amendment inspection to change of name.
Findings
No deficiencies found during off-site amendment inspection to change of name.
Enforcement Action Enforcement Total: $0.00 Nodate Enforcement

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