Inspection Reports for The Waters of Syracuse Skilled Nursing Facility

500 E PICKWICK DR, IN, 46567

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Deficiencies per Year

20 15 10 5 0
2023
2024
2025
Severe High Moderate Low Unclassified

Census Over Time

20 40 60 80 Jan '23 Apr '23 Feb '24 Apr '24 Feb '25 Feb '25
Census Capacity
Inspection Report Plan of Correction Deficiencies: 0 Feb 25, 2025
Visit Reason
Paper Compliance to the Post Survey Revisit completed on 2/25/2025 to the Recertification and State Licensure Survey completed on January 10, 2025.
Findings
The Waters of Syracuse was found to be in compliance with 42 CFR Part 483, Subpart B and 410 IAC 16.2-3.1, in regard to the Paper Compliance Review to the Recertification and State Licensure Survey.
Inspection Report Complaint Investigation Census: 47 Deficiencies: 0 Feb 24, 2025
Visit Reason
This visit was for the investigation of complaints IN00453975 and IN00452867, conducted in conjunction with a Post Survey Revisit to the Recertification and State Licensure Survey completed on 2025-01-10.
Findings
No deficiencies related to the allegations in complaints IN00453975 and IN00452867 were cited. The facility was found to be in compliance with 42 CFR Part 483, Subpart B and 410 IAC 16.2-3.1 regarding the investigation of these complaints.
Complaint Details
Complaint IN00453975 and Complaint IN00452867 were investigated with no deficiencies related to the allegations cited.
Report Facts
Census: 47 Census Bed Type - SNF/NF: 2 Census Bed Type - NF: 45 Census Payor Type - Medicare: 5 Census Payor Type - Medicaid: 24 Census Payor Type - Other: 18
Inspection Report Re-Inspection Census: 47 Deficiencies: 3 Feb 24, 2025
Visit Reason
This visit was a Post Survey Revisit (PSR) to the Recertification and State Licensure Survey completed on 2025-01-10, conducted in conjunction with the Investigation of Complaints IN00453975 and IN00452867.
Findings
The facility was found deficient in implementing comprehensive care plans for residents, appropriate catheter use, and infection prevention and control practices. Specific failures included missing care plans for cognitive loss and pressure ulcer risk, inappropriate indwelling catheter use, and failure to use proper PPE for residents on enhanced barrier precautions.
Complaint Details
This visit was conducted in conjunction with the Investigation of Complaints IN00453975 and IN00452867.
Severity Breakdown
SS=D: 3
Deficiencies (3)
DescriptionSeverity
Failed to implement a comprehensive plan of care for 2 of 5 residents reviewed for comprehensive care plans.SS=D
Failed to ensure an incontinent resident remained free from an indwelling urinary catheter for 1 of 3 residents reviewed for urinary catheters.SS=D
Failed to ensure infection control practices were carried out appropriately for residents on enhanced barrier precautions for 1 of 3 residents reviewed.SS=D
Report Facts
Census: 47 Residents reviewed for comprehensive care plans: 5 Residents reviewed for urinary catheters: 3 Residents reviewed for infection control: 3 Survey dates: 2
Employees Mentioned
NameTitleContext
Jeff BrinkmanAdministratorSigned the report and involved in oversight
Inspection Report Life Safety Census: 48 Capacity: 66 Deficiencies: 0 Feb 10, 2025
Visit Reason
A Life Safety Code Recertification and State Licensure Survey was conducted by the Indiana Department of Health in accordance with 42 CFR 483.90(a).
Findings
The Waters of Syracuse Skilled Nursing Facility was found in compliance with Requirements for Participation in Medicare/Medicaid, Life Safety from Fire, and applicable NFPA codes. The facility is a one-story, fully sprinklered Type V construction with a fire alarm system and smoke detectors. The facility had no deficiencies noted.
Report Facts
Certified beds: 66 Medicare and Medicaid dually certified beds: 60 Medicare only certified beds: 6 Census: 48
Inspection Report Annual Inspection Census: 44 Deficiencies: 17 Jan 10, 2025
Visit Reason
This visit was for a Recertification and State Licensure Survey, including investigation of two complaints (IN00446524 and IN00450345).
Findings
The facility was found deficient in multiple areas including resident dignity related to urinary catheter care, Medicaid/Medicare coverage notices, PASARR screening timeliness, baseline and comprehensive care plans, fall risk interventions, catheter use, nutrition and hydration documentation, respiratory equipment storage, pain management monitoring, dialysis pre/post assessments, medication adjustments based on lab results, psychotropic medication use limits, food sanitation, and infection control practices for residents on enhanced barrier precautions.
Complaint Details
Complaint IN00446524 and IN00450345 were investigated with no deficiencies related to the allegations cited.
Severity Breakdown
SS=D: 14 SS=E: 1 SS=G: 1
Deficiencies (17)
DescriptionSeverity
Failed to provide dignity cover for urinary catheter drainage bag for Resident 34.SS=D
Failed to ensure SNF-ABN form was provided following end of Medicare skilled services for Residents 9 and 14.SS=D
Failed to ensure PASARR screening was completed timely for Resident B.SS=D
Failed to ensure baseline care plans were initiated with goals and interventions for Residents B and 247.SS=D
Failed to complete comprehensive care plans for Residents 18, 20, and 32.SS=D
Failed to ensure care plan meetings were held timely for Residents 27, 30, and 38.SS=D
Failed to develop and implement fall risk interventions for Residents 27 and 247, resulting in a fall with hospitalization for Resident 247.SS=G
Failed to ensure incontinent resident (Resident 34) remained free from indwelling urinary catheter without proper diagnosis and evaluation.SS=D
Failed to document nutritional supplement intake percentages, initiate dietitian recommendations timely, and serve appropriate diet for dialysis resident (Residents 1, 27, and 20).SS=D
Failed to properly store oxygen therapy and C-PAP equipment for Residents 18 and 20.SS=D
Failed to monitor effectiveness of pain medication for Resident 1.SS=D
Failed to complete pre/post dialysis assessments for Resident 20.SS=D
Failed to adjust vitamin D medication dose based on elevated lab results for Resident 32.SS=D
Failed to limit use of PRN psychotropic medication Xanax to 14 days for Resident 20.SS=D
Failed to ensure nutritive value and flavor were maintained for pureed diets.SS=D
Failed to ensure food was stored, prepared and served under sanitary conditions including unsealed and undated items, expired foods, and dirty utensils in the kitchen.SS=E
Failed to ensure infection control practices were carried out appropriately for residents on enhanced barrier precautions (Residents 30, 247, and 27).SS=D
Report Facts
Census: 44 Medicare residents: 5 Medicaid residents: 28 Other payor residents: 11 Deficiency count: 16 Vitamin D level: 120 Weight loss percentage: 13.1 Xanax PRN days exceeded: 3
Employees Mentioned
NameTitleContext
RN 6Failed to wear gown for Enhanced Barrier Precautions and did not document pain medication effectiveness
CNA 3Failed to wear PPE for Enhanced Barrier Precautions and handled leaking catheter drainage bag without proper PPE
CNA 2Failed to wear PPE for Enhanced Barrier Precautions and handled leaking catheter drainage bag without proper PPE
Dietary ManagerObserved food preparation and storage deficiencies, provided policies and in-service training
DONDirector of NursingProvided policies, conducted in-services, and responsible for monitoring corrective actions
Nurse PractitionerProvided clinical assessment and medication management for Resident 34 and Resident 32
Inspection Report Complaint Investigation Census: 32 Deficiencies: 0 Apr 17, 2024
Visit Reason
This visit was conducted for the investigation of complaints IN00429559 and IN00430990 at the Waters of Syracuse Skilled Nursing Facility.
Findings
No deficiencies related to the allegations in complaints IN00429559 and IN00430990 were cited. The facility was found to be in compliance with relevant federal and state regulations.
Complaint Details
Investigation of complaints IN00429559 and IN00430990 found no deficiencies related to the allegations; both complaints were not substantiated.
Report Facts
Census Bed Type: 32 Census Payor Type - Medicare: 1 Census Payor Type - Medicaid: 20 Census Payor Type - Other: 11
Inspection Report Re-Inspection Census: 39 Capacity: 66 Deficiencies: 0 Mar 27, 2024
Visit Reason
A Post Survey Revisit (PSR) to the Life Safety Code Recertification and State Licensure Survey conducted on 03/05/24 by the Indiana Department of Health.
Findings
The Waters of Syracuse Skilled Nursing Facility was found in compliance with Medicare/Medicaid participation requirements, Life Safety from Fire, and applicable NFPA codes. The facility is fully sprinklered with a fire alarm system and smoke detection, except for an unsprinklered garage used for storage.
Report Facts
Certified beds: 66 Census: 39
Inspection Report Life Safety Census: 39 Capacity: 66 Deficiencies: 4 Mar 5, 2024
Visit Reason
An Emergency Preparedness Survey and a Life Safety Code Recertification and State Licensure Survey were conducted by the Indiana Department of Health in accordance with federal regulations.
Findings
The facility was found in compliance with Emergency Preparedness requirements but was not in compliance with Life Safety Code requirements. Deficiencies included impeded exit discharge doors, uneven exit discharge walkways, unprotected hazardous storage areas, and improper smoking area enforcement.
Severity Breakdown
SS=E: 3 SS=F: 1
Deficiencies (4)
DescriptionSeverity
Failed to maintain 1 of 8 exit discharge doors free of impediments to full instant use in case of emergency; door required excessive force to open.SS=E
Failed to ensure 4 of 8 exit discharges had an unobstructed level walking surface; walkways were uneven with holes, dips, bumps, and vegetation growth.SS=F
Failed to protect 1 of 1 storage rooms with large amounts of combustible storage and greater than 50 square feet as a hazardous area; corridor door was not self-closing.SS=E
Failed to enforce smoking policies; cigarette butts were improperly disposed in non-combustible containers with self-closing lids missing or absent.SS=E
Report Facts
Certified beds: 66 Census: 39 Exit discharge doors inspected: 8 Exit discharge doors deficient: 1 Exit discharge walkways inspected: 8 Exit discharge walkways deficient: 4 Storage rooms inspected: 1
Employees Mentioned
NameTitleContext
Anna FosterHFALaboratory Director's or Provider/Supplier Representative's signature on report
Environmental SupervisorInterviewed and observed during exit door and walkway inspections
Maintenance DirectorInterviewed and involved in exit door and walkway inspections and smoking policy enforcement
AdministratorParticipated in exit conference and corrective action discussions
Maintenance Supervisor/designeePerformed repairs and inspections related to deficiencies
Inspection Report Annual Inspection Census: 35 Capacity: 35 Deficiencies: 9 Feb 9, 2024
Visit Reason
This visit was for a Recertification and State Licensure Survey conducted from February 5 to 9, 2024.
Findings
The facility was found deficient in multiple areas including failure to timely provide Notice of Medicare Non-Coverage, incomplete care plans, inadequate individualized activity programs, improper use of splints, lack of respiratory orders and equipment storage, medication errors related to Coumadin therapy, improper medication storage and labeling, failure to sanitize blood glucose monitors, and incomplete employee job documentation.
Severity Breakdown
SS=D: 8
Deficiencies (9)
DescriptionSeverity
Failure to ensure a change in Notice of Medicare Non-Coverage form was provided timely for 1 of 3 residents reviewed.SS=D
Failure to implement and revise comprehensive care plans for 2 of 15 residents reviewed.SS=D
Failure to provide individualized activity programs for 2 of 3 residents reviewed.SS=D
Failure to ensure a splint to prevent contracture progression was applied for 1 of 1 resident reviewed.SS=D
Failure to ensure residents had respiratory orders, tubing changes and equipment properly stored for 2 of 7 residents reviewed.SS=D
Failure to ensure residents were free from significant medication errors related to not following a Physician's Order for Coumadin therapy for 1 of 5 residents reviewed.SS=D
Failure to document open date of Tubersol and keep lorazepam liquid stored and locked properly in the Pyxis system.SS=D
Failure to sanitize a community use blood glucose monitor after use, risking transmission of infection to residents.SS=D
Failure to maintain current and accurate personnel records including job description and job specific orientation for 1 of 5 new employees reviewed.
Report Facts
Census: 35 Total Capacity: 35 Residents reviewed for beneficiary notices: 3 Residents reviewed for care plans: 15 Residents reviewed for activities: 3 Residents reviewed for respiratory care: 7 Residents reviewed for medication errors: 5 Residents reviewed for medication storage: 1 Residents affected by blood glucose monitor sanitation: 4 New employees reviewed: 5
Employees Mentioned
NameTitleContext
Rebecca DunnuckDirector of NursingNamed in relation to multiple findings including respiratory care, medication errors, and corrective actions
RN 10Registered NurseNew employee lacking job description and job specific orientation documentation
LPN 4Licensed Practical NurseInterviewed regarding respiratory equipment and lab draws
RN 3Registered NurseObserved during medication pass and blood glucose monitoring
Employee 7Occupational TherapistProvided documentation and interview regarding splint use
Employee 11Activity AssistantInterviewed regarding activity participation and resident engagement
CNA 6Certified Nursing AssistantInterviewed regarding resident care and splint usage
Business Office ManagerInterviewed regarding Notice of Medicare Non-Coverage and employee records
Inspection Report Renewal Deficiencies: 0 Feb 9, 2024
Visit Reason
The inspection was conducted as a Paper Compliance Review to the Recertification and State Licensure Survey.
Findings
The Waters of Syracuse Skilled Nursing Facility was found to be in compliance with 42 CFR Part 483, Subpart B and 410 IAC 16.2-3.1 regarding the Paper Compliance Review to the Recertification and State Licensure Survey.
Inspection Report Complaint Investigation Census: 40 Capacity: 40 Deficiencies: 0 Nov 1, 2023
Visit Reason
This visit was conducted for the investigation of Complaint IN00418932.
Findings
No deficiencies related to the complaint allegation were cited. The facility was found to be in compliance with applicable regulations.
Complaint Details
Complaint IN00418932 was investigated and found to have no deficiencies related to the allegation.
Report Facts
Census Payor Type - Medicare: 9 Census Payor Type - Medicaid: 24 Census Payor Type - Other: 7
Inspection Report Complaint Investigation Census: 32 Capacity: 32 Deficiencies: 0 Jul 6, 2023
Visit Reason
This visit was conducted for the investigation of Complaint IN00411962.
Findings
No deficiencies related to the allegations in Complaint IN00411962 were cited. The facility was found to be in compliance with applicable regulations.
Complaint Details
Investigation of Complaint IN00411962 found no deficiencies related to the allegations; the complaint was not substantiated.
Report Facts
Medicare census: 4 Medicaid census: 19 Other payor census: 9
Inspection Report Complaint Investigation Census: 39 Deficiencies: 0 Apr 13, 2023
Visit Reason
This visit was conducted for the investigation of Complaint IN00399824.
Findings
No deficiencies related to the allegations in Complaint IN00399824 were cited. The facility was found to be in compliance with relevant regulations.
Complaint Details
Complaint IN00399824 was investigated and found to have no related deficiencies.
Report Facts
Census Bed Type: 39 Medicare residents: 2 Medicaid residents: 28 Other residents: 9
Inspection Report Re-Inspection Census: 33 Capacity: 66 Deficiencies: 0 Mar 9, 2023
Visit Reason
A Post Survey Revisit (PSR) to the Life Safety Code Recertification and State Licensure Survey conducted on 01/18/23 was performed to verify compliance with fire safety and licensure requirements.
Findings
The Waters of Syracuse Skilled Nursing Facility was found in compliance with Medicare/Medicaid participation requirements, Life Safety Code, and Health Care Facilities Code. The facility is fully sprinklered with appropriate fire alarm and smoke detection systems.
Report Facts
Certified beds: 66 Census: 33
Inspection Report Annual Inspection Census: 33 Capacity: 66 Deficiencies: 4 Jan 18, 2023
Visit Reason
An Emergency Preparedness Survey and a Life Safety Code Recertification and State Licensure Survey were conducted by the Indiana Department of Health in accordance with federal regulations on January 18, 2023.
Findings
The facility was found in compliance with Emergency Preparedness Requirements but was not in compliance with Life Safety Code requirements. Deficiencies included impeded resident hall exit door requiring excessive force to open, exit doors with locked access codes not posted, outdated battery-operated smoke alarms in resident rooms, and improper use of power strips for high current draw equipment.
Severity Breakdown
SS=E: 2 SS=F: 2
Deficiencies (4)
DescriptionSeverity
Resident hall exit discharge door #7 required excessive force to open, not free of impediments to full instant use in case of emergency.SS=E
Means of egress through 3 of 3 resident hall exit doors were not readily accessible as exit door access codes were not posted.SS=F
Battery operated smoke alarms in 34 resident rooms were not replaced according to manufacturer's instructions and were older than 10 years.SS=F
Power strips were used as a substitute for fixed wiring to provide power to high current draw equipment in multiple areas.SS=E
Report Facts
Certified beds: 66 Census: 33 Resident hall exit doors with access codes not posted: 3 Battery operated smoke alarms: 34 Power strips improperly used: 3 Residents potentially affected by exit door impediment: 15
Employees Mentioned
NameTitleContext
Carolyn DavidsonAdministratorNamed in relation to findings and plan of correction.
Maintenance DirectorInvolved in observations and interviews related to deficiencies.
Maintenance Supervisor/DesigneeResponsible for corrective actions and inspections.
Inspection Report Annual Inspection Census: 33 Capacity: 33 Deficiencies: 10 Jan 3, 2023
Visit Reason
This visit was for a Recertification and State Licensure Survey conducted from December 27, 2022 through January 3, 2023.
Findings
The facility was found deficient in multiple areas including timely transmission of discharge assessments, baseline and comprehensive care planning, provision of ADL care, following physician orders for pressure ulcer prevention, registered nurse coverage, psychotropic medication monitoring, medication storage, and environmental maintenance.
Severity Breakdown
SS=D: 10
Deficiencies (10)
DescriptionSeverity
Failed to ensure a Discharge MDS Assessment was transmitted timely for 1 of 1 assessments reviewed.SS=D
Failed to develop a baseline careplan for psychotropic medications for 1 of 17 residents reviewed.SS=D
Failed to develop person-centered care plans for 3 of 17 residents reviewed.SS=D
Failed to ensure showers were provided timely and failed to provide personal hygiene needs for 2 of 3 residents reviewed for ADL.SS=D
Failed to follow Physician's Orders for applying bilateral heel protectors for 1 of 17 residents reviewed.SS=D
Failed to assess a resident's skin to prevent pressure ulcers for 1 of 2 residents reviewed for pressure ulcers.SS=D
Failed to provide 8 consecutive hours of registered nurse coverage for 1 out of 7 days.SS=D
Failed to monitor for side effects of antidepressant medication, failed to have appropriate diagnoses for antipsychotic medication use, and failed to complete gradual dose reduction for psychotropic medications for 3 of 5 residents reviewed.SS=D
Failed to ensure unused/refused medications were removed and destroyed from medication carts and failed to ensure medication and treatment carts were locked when unattended.SS=D
Failed to maintain a clean, safe, functional and sanitary environment in 5 resident rooms with issues including black marks, gouges, broken fixtures, peeling paint, and missing plaster.SS=D
Report Facts
Survey dates: 5 Residents present: 33 Licensed capacity: 33 Deficiency counts: 10
Employees Mentioned
NameTitleContext
Carolyn DavidsonAdministratorNamed in relation to plan of correction and facility administration contact
RN 6Interviewed regarding discharge assessment and psychotropic medication monitoring
RN 5Interviewed regarding discharge assessment
Assistant Director of NursingAssistant Director of NursingInterviewed regarding baseline care plan, ADL care, and RN coverage
Director of NursingDirector of NursingInterviewed regarding pressure ulcer wounds and skin assessments
Scheduler 8Interviewed regarding RN scheduling
QMA 3Interviewed regarding pressure ulcer care and medication cart locking
RN 6Interviewed regarding medication cart practices
LPN 2Observed locking treatment cart and interviewed about cart locking
Inspection Report Renewal Deficiencies: 0 Jan 3, 2023
Visit Reason
The inspection was conducted as a Paper Compliance Review to the Recertification and State Licensure Survey.
Findings
The Waters of Syracuse was found to be in compliance with 42 CFR Part 483, Subpart B and 410 IAC 16.2 regarding the Paper Compliance Review to the Recertification and State Licensure Survey.

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