Deficiencies per Year
4
3
2
1
0
Severe
High
Moderate
Low
Unclassified
Census Over Time
Inspection Report
Complaint Investigation
Census: 109
Deficiencies: 2
Oct 16, 2025
Visit Reason
A licensure survey with complaints was conducted at Touchmark at Coffee Creek to investigate allegations including failure to provide a safe environment and mental health services, inadequate staffing, and failure to implement fall interventions.
Findings
The complaint investigations found the center in compliance with state regulations based on observations, interviews, and record reviews. However, deficiencies were cited related to failure to document and maintain food temperatures and failure to ensure CPR training for one staff member.
Complaint Details
The complaint allegations included failure to provide a safe environment and mental health services, failure to ensure adequate staff to provide care, and failure to ensure fall interventions were implemented. Investigations were conducted on 10/15-10/16/2025 with a sample of 11 residents. The center was found in compliance with state regulations based on observations, interviews, and record reviews.
Severity Breakdown
SS=F: 1
SS=D: 1
Deficiencies (2)
| Description | Severity |
|---|---|
| Failed to ensure food temperatures were documented and maintained. | SS=F |
| Failed to ensure CPR training was provided for 1 of 5 employees sampled. | SS=D |
Report Facts
Facility Census: 109
Employees sampled for CPR training: 5
Employees without CPR training: 1
Residents sampled for complaint investigation: 11
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jenna Fennell | Administrator | Named as facility administrator and signer of plan of correction |
| Lisa Calvin | Enforcement Analyst II | Author of enforcement and revisit letters |
Inspection Report
Renewal
Capacity: 134
Deficiencies: 0
Jul 11, 2025
Visit Reason
This document serves as a renewal license issued to Touchmark at Coffee Creek, LLC, certifying the facility to continue operating as an Assisted Living Center.
Findings
The license renewal certifies compliance with Oklahoma State Department of Health regulations, allowing the facility to maintain its licensed status for another term.
Report Facts
Licensed capacity: 134
Inspection Report
Complaint Investigation
Deficiencies: 0
Jul 6, 2023
Visit Reason
The inspection was conducted as a complaint investigation regarding allegations that the facility failed to ensure residents were not physically, sexually, or psychosocially abused and failed to report an allegation of sexual abuse to the Oklahoma State Department of Health and local law enforcement.
Findings
The investigation found no deficiencies; no observations of resident abuse or staff mistreatment were noted, and residents reported no complaints of mistreatment. Staff were knowledgeable about abuse protocols and reporting requirements, and facility records were reviewed without identifying any violations.
Complaint Details
The complaint alleged failure to prevent physical, sexual, or psychosocial abuse and failure to report sexual abuse to authorities. The complaint investigation was unsubstantiated as no abuse or mistreatment was observed or reported.
Report Facts
Sample size: 12
Investigation dates: Investigation conducted from 2023-07-05 through 2023-07-06
Inspection Report
Renewal
Capacity: 134
Deficiencies: 0
Jul 29, 2022
Visit Reason
The document is a renewal license issued to Touchmark at Coffee Creek, LLC to conduct and maintain an Assisted Living Center.
Findings
The license certifies that the facility meets the requirements set by the Oklahoma State Department of Health for renewal of its Assisted Living Center license.
Report Facts
Maximum licensed beds: 134
Inspection Report
Renewal
Capacity: 33
Deficiencies: 0
Apr 13, 2022
Visit Reason
This document is a renewal license issued to CHP Town Village OK Tenant Corp. to conduct and maintain an Assisted Living Center at the specified location.
Findings
The document certifies the renewal of the assisted living center license with a maximum capacity of 33 beds, effective from 02/28/2022 to 02/27/2025.
Report Facts
Maximum licensed beds: 33
Inspection Report
Complaint Investigation
Deficiencies: 0
Jan 28, 2022
Visit Reason
The inspection was conducted as a complaint investigation based on an allegation that the center failed to provide adequate supervision to prevent injuries.
Findings
The investigation found the allegation to be unsubstantiated with no deficiencies cited. Observations, interviews, and record reviews indicated residents were well cared for and no complaints about falls prevention were reported.
Complaint Details
Allegation: The center failed to provide adequate supervision to prevent injuries. Status: Unsubstantiated. The investigation included observations, interviews with residents, family members, and staff, and review of clinical records and incident reports.
Report Facts
Investigation dates: 6
Sample size: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Melissa Swaim | RN | Signed the report and completed the investigation |
Inspection Report
Renewal
Capacity: 134
Deficiencies: 0
Jul 8, 2021
Visit Reason
This document is a license renewal for the assisted living center Touchmark at Coffee Creek, LLC, authorizing it to conduct and maintain operations.
Findings
The license renewal certifies that the facility meets the provisions of the Oklahoma Statutes and State Board of Health rules and regulations for operation as an assisted living center.
Report Facts
Maximum licensed beds: 134
Inspection Report
Renewal
Capacity: 33
Deficiencies: 0
Jun 8, 2021
Visit Reason
This document is a license renewal for the assisted living center Town Village Assisted Living, certifying the facility to continue operations.
Findings
The license was issued pursuant to Oklahoma statutes and state board of health regulations, authorizing the facility to maintain a maximum capacity of 33 beds.
Report Facts
Maximum licensed beds: 33
Inspection Report
Complaint Investigation
Deficiencies: 0
Mar 1, 2021
Visit Reason
The inspection was conducted as a COVID-19 Special Focus Infection Control Survey in conjunction with a complaint investigation (#OK00056659) to determine compliance with infection prevention and control practices.
Findings
The investigation found no deficiencies; both allegations related to residents' rights and care according to the resident contract were unsubstantiated. Residents were observed following COVID-19 protocols, and staff practices were appropriate.
Complaint Details
Two allegations were investigated: 1) failure to ensure residents' right to self-determination, and 2) failure to provide care according to the resident contract. Both were unsubstantiated (US). No violations unrelated to the complaint were cited.
Report Facts
Investigation Dates: Investigation conducted on 02/25/21, 02/26/21, and 03/01/21
Total Residents: 134
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Angelie L. Estuche-Sales | Administrator | Named as facility administrator in the report |
| Katie Stagner | Enforcement Analyst | Signed the report as Enforcement Analyst for Protective Health Services, Long Term Care |
Inspection Report
Renewal
Capacity: 134
Deficiencies: 0
Dec 30, 2020
Visit Reason
This document serves as a license renewal for the assisted living center Touchmark at Coffee Creek, certifying the facility to continue operations.
Findings
The license renewal certifies that the facility meets the requirements set by the Oklahoma State Department of Health and is authorized to operate as an assisted living center with a maximum capacity of 134 beds.
Report Facts
Maximum licensed beds: 134
Inspection Report
Routine
Census: 123
Deficiencies: 0
Oct 7, 2020
Visit Reason
The Oklahoma State Department of Health conducted a COVID-19 Special Focus Infection Control Survey to determine if the center was in compliance with proper infection prevention and control practices to prevent the development and transmission of COVID-19.
Findings
No deficiencies were cited during the COVID-19 Special Focus Survey conducted on October 7, 2020.
Report Facts
Total residents: 123
Notice
Capacity: 33
Deficiencies: 0
May 4, 2020
Visit Reason
This document serves as a license renewal for the assisted living center named Town Village Assisted Living, certifying the facility to conduct and maintain operations.
Findings
The document certifies that CHP Town Village OK Tenant Corp. is licensed to operate an assisted living center with a maximum capacity of 33 beds. The license is effective from 02/28/2020 through 02/27/2021.
Report Facts
Maximum licensed beds: 33
Inspection Report
Renewal
Census: 110
Deficiencies: 0
Jan 22, 2020
Visit Reason
A re-licensure survey was conducted on January 21 and 22, 2020 at the Assisted Living Center.
Findings
No deficiencies were cited during the inspection.
Report Facts
Resident census: 110
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Katie Stagner | Long Term Care Enforcement Reviewer | Signed the inspection report letter |
Inspection Report
Renewal
Capacity: 134
Deficiencies: 0
Jul 11, 2019
Visit Reason
The document is a license renewal issued to Touchmark at Coffee Creek, LLC to conduct and maintain an Assisted Living Center.
Findings
The document certifies the facility's license renewal with no deficiencies or findings noted.
Report Facts
Maximum licensed beds: 134
Document
Capacity: 134
Deficiencies: 0
10 29 2025 ALZHEIMER'S DEMENTIA SPECIAL CARE DISCLOSURE FORM 113899
Visit Reason
This document is a disclosure form submitted due to a change of information regarding the facility's specialized care for residents with Alzheimer's dementia or other forms of dementia.
Findings
The form provides detailed information about the facility's care philosophy, staffing ratios, training requirements, safety features, therapeutic activities, discharge policies, and memory care services offered, including which services are included in the base rate or charged additionally.
Report Facts
Total Licensed Beds: 134
Designated Alzheimer's/Dementia Beds: 54
Staff to Resident Ratio - Licensed Practical Nurse (Day/Morning): 20
Staff to Resident Ratio - Registered Nurse (Day/Morning): 0.5
Staff to Resident Ratio - Certified Nursing Assistant (Day/Morning): 8
Staff to Resident Ratio - Activity Director/Staff (Day/Morning): 1
Staff to Resident Ratio - Certified Medical Assistant (Day/Morning): 18
Staff to Resident Ratio - Licensed Practical Nurse (Afternoon/Evening): 20
Staff to Resident Ratio - Registered Nurse (Afternoon/Evening): 0.5
Staff to Resident Ratio - Certified Nursing Assistant (Afternoon/Evening): 8
Staff to Resident Ratio - Activity Director/Staff (Afternoon/Evening): 1
Staff to Resident Ratio - Certified Medical Assistant (Afternoon/Evening): 18
Staff to Resident Ratio - Licensed Practical Nurse (Night): 0
Staff to Resident Ratio - Registered Nurse (Night): 0
Staff to Resident Ratio - Certified Nursing Assistant (Night): 20
Staff to Resident Ratio - Certified Medical Assistant (Night): 25
Training Hours - Alzheimer's dementia and related disorders (All Staff): 1
Training Hours - Physical, cognitive, and behavioral manifestations (All Staff): 1
Training Hours - Techniques for dealing with behavioral management (All Staff): 1
Training Hours - Techniques for communicating (All Staff): 1
Training Hours - Using activities to improve quality of life (All Staff): 1
Training Hours - Techniques for dealing with problem behaviors (All Staff): 1
Hours of structured activities scheduled per day: 2
Hours of structured activities scheduled per day: 4
Housekeeping days per week: 1
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jenna Fennell | Administrator | Named as facility administrator |
| Brian E. Pryor | EVP | Person completing the disclosure form |
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