Inspection Reports for Town Village

A licensure survey with complaint investigation was conducted due to multiple allegations including failure to protect residents from retaliation, failure to follow medication administration policies, failure to notify family of change in condition, and failure to maintain a clean and safe environment.

The investigation found deficiencies including unsanitary kitchen conditions, improper storage of nebulizer equipment, failure to notify a resident's representative of radiological results timely, and inadequate staffing for safe resident transfers. Two deficiencies were cited related to the complaint investigation.

The complaint investigation was initiated on 2025-03-03 based on allegations including failure to protect residents from retaliation, failure to follow medication administration policies, failure to notify family of change in condition, failure to maintain a clean and safe environment, and failure to protect residents from abuse. Two deficiencies were cited related to these allegations.

The document is a renewal license issued to Town Village Assisted Living to continue operation as an assisted living center.

The document certifies the renewal of the facility's license effective from 02/28/2025 through 02/28/2028, with no deficiencies or findings noted.

This document serves as a license certifying that CHP Town Village OK Tenant Corp. is authorized to conduct and maintain an Assisted Living Center named Town Village Assisted Living.

The license is issued pursuant to Oklahoma Statutes and State Board of Health regulations, effective from 2024-09-23 to 2025-02-27, and is not transferable or assignable.

This document serves as a license renewal for the assisted living center Town Village Assisted Living, certifying the facility to conduct and maintain operations.

The license was issued pursuant to Oklahoma statutes and state board of health regulations, authorizing the facility to operate with a maximum capacity of 43 beds.

A complaint investigation was conducted due to allegations that the facility failed to prevent new or worsening pressure wounds and failed to ensure residents were provided timely incontinent care.

The investigation found deficiencies including failure to implement physician orders for daily wound care and failure to complete weekly skin assessments for residents with wounds. The facility also failed to coordinate care with third party providers for residents receiving home health and hospice services.

The complaint investigation was substantiated with findings that the facility failed to prevent worsening pressure wounds and failed to provide timely incontinent care. The deficiencies represented potential for more than minimal harm but no actual harm was identified.

A relicensure survey was conducted from June 6, 2023 through June 7, 2023 to assess compliance with state licensure requirements for the assisted living facility.

The facility failed to ensure the kitchen and food service equipment were kept clean and in good repair, with multiple accumulations of residue, grease, food particles, and missing vent covers observed in the kitchen and food preparation areas. The dining director acknowledged the issues and committed to deep cleaning and establishing a cleaning schedule.

A complaint survey was conducted due to allegations that the center failed to ensure medications were administered according to physician's orders and failed to ensure quality of care to prevent urinary tract infections.

The investigation substantiated deficient practice related to medication administration for two residents and failure to complete an annual assessment for one resident. The facility also failed to maintain complete clinical records for one resident. No actual harm was identified, and a plan of correction was accepted. A follow-up revisit confirmed all deficiencies were corrected by November 25, 2022.

Complaint investigation #OK00059697 was conducted on 11/15/22 and 11/16/22. Allegation #1 regarding medication administration was substantiated; allegation #2 regarding quality of care to prevent urinary tract infections was unsubstantiated.

The inspection was conducted to investigate complaint #OK00054884 regarding misappropriation of residents' property at Town Village Assisted Living.

The investigation found no deficient practices or evidence of misappropriation of residents' property. Employees were observed to be kind and courteous, and residents reported no issues with missing personal property. The allegation was unsubstantiated.

The allegation that the center failed to ensure residents' property was not misappropriated was unsubstantiated.

The inspection was a complaint investigation conducted at Town Village Assisted Living on April 8, 2019, triggered by allegations of abuse and inadequate staffing related to supervision to prevent falls.

No deficiencies were cited during the investigation. Both allegations of abuse and inadequate staffing were found to be unsubstantiated after review of evidence, interviews, and records.

Two allegations were investigated: 1) The center failed to provide an abuse-free environment, and 2) The center failed to have adequate staff to provide supervision to prevent falls. Both allegations were unsubstantiated (US).

The inspection was conducted as a complaint investigation at Town Village Assisted Living related to allegations about the facility's failure to accommodate residents' needs for a bug-free environment and failure to provide care according to residents' contracts.

The investigation found no deficiencies; both allegations were unsubstantiated. No bed bugs or pests were found, and resident care was provided appropriately with no deficient practices identified.

Two allegations were investigated: 1) failure to accommodate residents' needs for a bug-free environment, and 2) failure to provide care according to residents' contracts. Both allegations were unsubstantiated (US).