Nestled in the vibrant neighborhood of Concord, CA, Trevista Senior Living at Concord is an idyllic community offering assisted living and memory care services. Here, residents can choose from a wide array of well-appointed and cozy accommodations with varying floor plans based on their preferences. With a highly equipped and dedicated team, residents can receive compassionate care with a personalized approach to ensure their comfort and security.
Experience its top-notch amenities and services wherein residents can enjoy tasty and healthy home-cooked meals, housekeeping and laundry, services, and complimentary wellness checks. Explore its beautifully created common spaces and meet new companions along the way. Participate in a robust calendar of social activities and community events to further enhance engagement. With Trevista Senior Living at Concord, seniors are guaranteed a retirement worth remembering.
There is significant concern regarding the quality of care and resident safety under the new management of Todos Santos, with multiple reports of malnutrition, inadequate medical assistance, and unaddressed sanitary issues.
Quality of lifeCare & staffSafety
Quality of care and staff professionalism
The facility's transition from TreVista to Todos Santos has been marked by increased resident density and staff shortages, leading to insufficient care and oversight, which has been distressing for both residents and their families.
Care & staff
Home Information TreVista Senior Living at Concord
160-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
6 years in operation
An established community with some operational experience and growing routines.
Walk Score: 46 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Occupancy Rate
89%
Occupied Beds
142 of 160
Percentage of available beds currently in use by residents.
California average: 71%
License Status
LICENSED
Facility Type
RESIDENTIAL CARE ELDERLY
License Date
November 26, 2019
Additional licensing details
County:CONTRA COSTA
Ownership & operating entity
TreVista Senior Living at Concord is legally operated by TREG CONCORD OP DIR,LLC;BULLARDS BAR,LLC.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Studio / 1 Bed
Building Type: Single-story
Transportation Services
Types of Care at TreVista Senior Living at Concord
Assisted Living
Types of Care
Assisted Living
Definition: Residential care for older adults who need help with activities of daily living (ADLs) such as medication management, bathing, dressing and meals.Purpose: Support independence while providing daily assistance and limited medical oversight — a step below nursing home care.Focus: Safety, personal care, social engagement and a community-based lifestyle.Amenities and Services: Often include:
• Recreational activities
• Housekeeping and laundry
• Transportation
• Meal servicesCare Level: 24/7 staff availability with personalized care plans; limited clinical care compared to nursing homes.
Home Care
Home care is a type of care wherein qualified professionals assist with activities of daily living (ADLs), like personal hygiene, meal preparation, and dressing, at home. This type of care provides a wide range of services, including personal care, skilled nursing care, rehabilitation services, and companionship. This is ideal for those looking to stay at home in retirement but needing care and support for ADLs and chronic conditions. Hourly care and live-in care are often provided for flexibility, ensuring older adults receive care tailored to their needs and preferences.
Skilled Nursing
Skilled nursing care is a type of care provided by registered nurses in a medical setting under a physician’s supervision, focusing on intensive medical care and rehabilitation. It is typically provided in hospitals and purposely built skilled nursing communities and healthcare centers, usually aimed at short-term and transitional care.
Nursing Care
Nursing care is usually provided in a nursing home environment by nursing aides and licensed practical nurses. This type of care focuses on helping older adults with activities of daily living (ADLs), like personal hygiene and medication, alongside medical care. Long-term residential care is provided, helping those with complex medical needs, chronic conditions, cognitive, functional, and behavioral issues.
Respite Care
Respite care, also known as short-term stay, allows primary caregivers to rest and have time for themselves by providing care for their loved ones. This type of care is temporary and may range from a few hours to weeks, provided either at home or in a senior care community.
Memory Care
Definition: Specialized residential care for people with memory loss, Alzheimer’s disease or other forms of dementia.Purpose: Provide a safe, structured environment with trained staff and programs tailored to cognitive impairment.Focus: Secure settings, enhanced supervision and routines that support memory and reduce stress.Amenities and Services: Typically include:
• Assistance with ADLs
• Cognitive stimulation and therapeutic activities
• Secure indoor/outdoor spacesCare Level: Staff specially trained in dementia care with higher caregiver-to-resident ratios.
Independent Living
Definition: A living option typically for those 55 and over, including senior housing, retirement homes, and active adult communities.Purpose: Ideal for those seeking to live with peers of the same age without needing support for activities of daily living (ADLs) or medical care.Focus: Emphasizes convenience and recreation, eliminating the hassles of housekeeping and maintenance.Amenities and Services: Offers a variety of amenities, which may include:
• Spa
• Concierge
• Community gathering spacesLuxury Levels: Amenities vary depending on the level of luxury provided by the community.
Hospice Care
Focusing on those with life-limiting conditions or terminal illness, hospice care provides physical, emotional, social, and spiritual support. This type of care aims to ease older adults’ discomfort and pain and does not focus on finding a cure. Typically provided with a multidisciplinary team of doctors, nurses, social workers, and hospice aides, in older adults’ preferred setting, may it be at home, hospital, or senior living community. Hospice care provides care for those with a life expectancy estimated at six months or less.
Nursing Home
This type of retirement option focuses on older adults who require advanced healthcare but do not necessarily require hospital care. Nursing homes often provide a wide range of personal care, health care, and skilled nursing, tailored to older adults’ healthcare needs. This is ideal for those who cannot stay at home due to complex healthcare needs but do not need to be in a hospital setting.
Residential Care
A senior living option that focuses on providing support with activities of daily living, including personal hygiene and medication management. However, unlike assisted living, this type of care provides a smaller and more intimate environment, catering to a smaller number of residents. This is ideal for those needing assistance with daily living without extensive medical care and preferring a smaller setting.
Adult Day Care
This type of care provides curated activities for older adults in a non-residential care setting, promoting holistic well-being with health, social, nutritional, and emotional support. Adult day care promotes social interactions in a supervised manner, allowing family caregivers to rest during the day. This is beneficial in terms of preventing loneliness in older adults and providing additional support for family caregivers.
Palliative Care
This type of care focuses on providing comfort, pain relief, and emotional support for those with serious illness. Unlike hospice care, palliative care provides support at any stage of the illness, even alongside curative treatments. This can be provided at home, in nursing homes, in hospitals, and in other senior living communities.
Continuing Care Retirement Communities (CCRC)
Continuing Care Retirement Community (CCRC) is a type of senior living community that provides a wide range of care options in a residential setting. Also known as a life plan community, CCRC often provides independent living, assisted living, memory care, and skilled nursing, allowing older adults to age in place. Due to its comprehensive care, older adults do not have to transfer to communities when the level of care increases.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
21 visits/inspections
22 visits/inspections triggered by complaints
9 other visits
California average: 14 visits/inspections
California average: 12 complaint visits
California average: 3 inspections
18 citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
California average: 9 citations
Inspection Report Summary for TreVista Senior Living at Concord
The Department of Social Services’ Community Care Licensing Division conducted a series of unannounced visits to Trevista Concord (Facility Number 079200855) between 2021 and 2024. The first inspection, held on 11 August 2021, focused on infection control and facility conditions. While overall cleanliness, temperature control, fire safety, and resident services met regulatory standards, the review identified a critical deficiency in hot‑water delivery: temperatures varied from 96.3 °F to 128.2 °F, exceeding the required 105–120 °F range. A plan of correction was issued with a 12‑month deadline, and the administrator, Lori Thames, acknowledged receipt.
Subsequent visits in 2022, 2023, and 2024 were primarily annual infection‑control and case‑management inspections. Each report noted no deficiencies in environmental hygiene, food supply, PPE availability, medication storage, or fire‑safety equipment. The facility’s physical plant, including the walk‑in refrigerator, industrial dishwasher, and locked medication cabinets, was consistently documented as compliant. The 2023 case‑management visit followed an incident report of staff hitting a resident; the investigation confirmed termination of the employee and required no further action. In 2024, a case‑management visit addressed an unreported death of a newly admitted resident, R1, and confirmed that the cause of death was not listed; no additional follow‑up was deemed necessary.
Across all inspections, Trevista Concord demonstrated a pattern of rapid compliance after the initial hot‑water issue and maintained ongoing adherence to infection‑control, safety, and resident‑care regulations. The repeated absence of new deficiencies and the timely resolution of case‑management concerns indicate a stable operating environment. The facility’s documented mitigation and disaster plans, combined with consistent staff training and record‑keeping, reinforce its commitment to providing safe, regulated care for its 160 non‑ambulatory residents.
Inspection Reports
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Comparison Chart
The information below is reported by the California Department of Social Services and Department of Public Health.
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