Memory Care Home

United Hebrew of New Rochelle

Memory Care Home

United Hebrew of New Rochelle

391 Pelham Rd, New Rochelle, NY 10805 View map
Overview of United Hebrew of New Rochelle

Create unforgettable moments with United Hebrew of New Rochelle, a blissful community set in the peaceful neighborhood of New Rochelle, NY, that focuses on memory care. Here, residents receive top-tier care and support tailored to their unique needs from a compassionate and well-trained team available around the clock. There’s no need to worry about day-to-day activities with the community taking care of the housekeeping and other responsibilities.

To enhance residents’ cognition, the community also conducts stimulating activities and engaging programs tailored to their enjoyment and well-being. Mealtimes foster comfort while meeting dietary needs, ensuring a delightful dining experience with diverse dining options. The community is an enticing option for residents with memory-related needs to live their lives to the fullest despite their conditions.

(914) 632-2804

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
New York average: 3.2/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
New York average: 2.9/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
New York average: 2.7/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
New York average: 4.0/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 43m per day

This home provides 7% more nursing time per resident than the New York average.

New York average: 3h 29m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 49m per day 28m per day 29m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 294

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the New York average
Occupancy rate 63.3%
Residents per day (avg) 166
Occupancy rate
63.3%
Residents per day (avg)
166

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

64% of new residents, usually for short-term rehab.

Typical stay 29 days

Private pay

32% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

5% of new residents, often for long-term daily care.

Typical stay 4 years

Finances and operations

Voluntary non-profit community
Home revenue
$39.1M
Operating deficit
-$2.4M
Voluntary non-profit community
Home revenue
$39,118,177.00
Operating deficit
$-2,363,988.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$18.7M
47.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$22.8M
Total costs $41.5M
Bed community size
294-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 80 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

License details

Facility type
Nursing Home
County: Westchester

Additional licensing details

CMS Certification Number: 335621

Ownership & operating entity

United Hebrew of New Rochelle is legally operated by United Home for Aged Hebrews (Not for Profit).

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Mid-rise

Dining services icon
Dining services icon

Dining Services

Beauty services icon
Beauty services icon

Beauty Services

Transportation services icon
Transportation services icon

Transportation Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Recreational activities icon
Recreational activities icon

Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Types of Care at United Hebrew of New Rochelle

Memory Care Assisted Living Hospice Care Respite Care
Contact United Hebrew of New Rochelle

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

7 inspections

5 with citations, 2 without citations

5 on-site complaint investigations

New York average: 9 inspections (5 with citations), 15 on-site complaint investigations

22 complaints

13 complaints per 100 occupied beds

New York average: 49.9 complaints per 100 occupied beds

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

New York average: 93 complaints

Latest inspection

Date:October 10, 2023
Type:Covid-19 Survey

10 total citations

8 health citations 2 life safety citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

New York average: 29 citations

New York average: 20 health citations

New York average: 4 life safety citations

13 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

0 enforcement actions

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

Health Inspection History

Inspections
Total health inspections 3

New York average 3.6


Last Health inspection on Oct 2023

Total health citations 7
Citations per inspection
2.33

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 7 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than New York average

New York average: 0.2


Serious Health citations More info 0
100% better than New York average

New York average: 0.2

0 critical citations More info New York average: 0.2

0 serious citations More info New York average: 0.2

7 moderate citations More info New York average: 17.4

0 minor citations More info New York average: 0.7
Citations history (last 3 years)
Infection Control moderate citation Oct 06, 2023
Corrected

Nutrition moderate citation Oct 06, 2023
Corrected

Quality of Care moderate citation Oct 06, 2023
Corrected

Resident Rights moderate citation Oct 06, 2023
Corrected

Compare Memory Care around Westchester County

The information below is reported by the New York State Department of Health.
United Hebrew of New Rochelle
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

New Rochelle
296
-
80
United Home for Aged Hebrews (Not for Profit)
7
-
-
Studio / 1 Bed / 2 Bed
Promenade at Tuxedo Place
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Tuxedo Park
89
-
34
Promenade Tuxedo LLC
4
25%
1
1 Bed Suite / Private Room
Crestview Manor ALF
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Hawthorne
76
-
29
Azzy Reckess Paula Reckess
5
40%
11
Studio / Semi-Private Rooms
Willow Gardens Memory Care
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

New Rochelle
68
-
80
Willow Gardens, Inc.
4
75%
3
Studio / 1 Bed / 2 Bed
Hearthstone Alzheimer’s Care – White Plains
MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

White Plains
-
-
94
-
-
-
-
Studio / Semi-Private Rooms

Places of interest near United Hebrew of New Rochelle

Address 1.2 miles from city center

Address 391 Pelham Rd, New Rochelle, NY 10805

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

227
Total Staff
186
Employees
41
Contractors
72,979
Total Hours (Quarter)
108
Avg Staff/Day
7.4
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse377.7 Yes
Licensed Practical Nurse257.7 Yes
Certified Nursing Assistant1117 Yes
Staff by Category
Administration
2 staff
7.5hs shift avg
Nursing Staff
173 staff
7.2hs shift avg
Physicians & Practitioners
13 staff
8.2hs shift avg
Therapy Services
26 staff
9hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
6 staff
7.1hs shift avg
Dietary Services
3 staff
7.5hs shift avg
Other Services
4 staff
7.6hs shift avg
Contractor Analysis
12.3%
of total hours from contractors
8,956 contractor hours this quarter
Certified Nursing Assistant: 3 Licensed Practical Nurse: 4 Occupational Therapy Aide: 1 Registered Nurse: 5 Physical Therapy Aide: 6 Speech Language Pathologist: 6 Respiratory Therapy Technician: 8 Physical Therapy Assistant: 4 Qualified Social Worker: 4
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant108311137,30391100%7
Registered Nurse3253710,88391100%7.7
Licensed Practical Nurse214259,07191100%7.7
Clinical Nurse Specialist120124,0079099%8.2
Speech Language Pathologist0662,0867684%9.3
Respiratory Therapy Technician0881,9527987%9.1
Physical Therapy Aide0661,6477785%8.9
Physical Therapy Assistant0441,1437279%9
Dental Services Staff2027396470%7.6
Occupational Therapy Aide1127106369%7.8
Qualified Social Worker0446626976%7.6
Dietitian2026606369%7.4
Other Dietary Services Staff1014806470%7.5
Nurse Practitioner1014805560%8.7
Administrator1014425965%7.5
Other Social Services Staff2023454954%6.2
Medical Director1011952629%7.5
Mental Health Service Worker2021772325%7.7

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
180 residents
Residents by payment source
Medicare
32 residents (17.8%)
Medicaid
116 residents (64.4%)
Private pay or other
32 residents (17.8%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.0
9% better than New York average

New York average: 9.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 16.7
8% better than New York average

New York average: 18.1

Long-stay resident measures
Significantly above average New York avg: 4.3 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 14.3%
13% better than New York average

New York average: 16.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 16.5%
In line with New York average

New York average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 19.3%
10% better than New York average

New York average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.1%
5% worse than New York average

New York average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 6.6%
8% better than New York average

New York average: 7.2%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.8%
40% better than New York average

New York average: 1.4%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.4%
28% better than New York average

New York average: 6.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 29.7%
64% worse than New York average

New York average: 18.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 17.2%
37% worse than New York average

New York average: 12.6%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.0%
8% better than New York average

New York average: 91.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.2%
In line with New York average

New York average: 95.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.06
38% better than New York average

New York average: 1.71

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.90
33% better than New York average

New York average: 1.35

Short-stay resident measures
Significantly above average New York avg: 3.7 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 89.8%
17% better than New York average

New York average: 76.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.1%
10% better than New York average

New York average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 91.4%
16% better than New York average

New York average: 78.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 17.9%
13% better than New York average

New York average: 20.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 12.9%
33% worse than New York average

New York average: 9.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.8%
In line with New York average

New York average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 83.0%
55% better than New York average

New York average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 72.4%
43% better than New York average

New York average: 50.6%

Guides for Better Senior Living

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Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

~$2,829/month (300% FBR, individual).

$30,182 (individual, higher due to NY Medicaid expansion).

Higher asset limit; urban density increases demand.

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+, New York resident, at risk of decline but not nursing home level.

~$2,500/month (individual, varies).

$15,000 (individual).

Cost-sharing required above certain income; urban/rural balance.

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.

$50,000/year (household).

No strict asset cap, but income-focused eligibility.

Limited to NYC’s rent-regulated units; high demand in urban areas.

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.

$58,399/year (household).

No strict asset cap, income-driven eligibility.

Applies only in NYC; excludes large apartment buildings.

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

One participant must be 60+ (host or guest), NYC resident, able to share living space.

No strict limit, but targets those needing cost relief.

Not applicable; focus on housing need.

Primarily NYC-focused; limited slots due to demand.

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