Inspection Reports for Valley Crest Memory Care

CA, 92307

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Inspection Report Summary

Most inspections found no deficiencies, including the most recent complaint investigation on April 1, 2025, which was unsubstantiated after reviewing allegations about dietary plans and medication restraint. Earlier reports from January and December 2024 showed the facility was well-maintained, properly staffed, and ready for licensure with no issues noted. There were no fines, enforcement actions, or severe deficiencies reported in any of the inspections. The few concerns raised were minor and isolated, with no evidence supporting the complaint allegations. This record suggests the facility has maintained compliance and readiness over time.

Deficiencies (last 2 years)

Deficiencies (over 2 years) 0 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

Same as California average
California average: 4 deficiencies/year

Deficiencies per year

4 3 2 1 0
2024
2025

Census

Latest occupancy rate 55% occupied

Based on a April 2025 inspection.

This facility has shown a steady increase in demand based on occupancy rates.

Census over time

20 40 60 80 Dec 2024 Jan 2025 Apr 2025
Inspection Report Complaint Investigation Census: 36 Capacity: 65 Deficiencies: 0 Apr 1, 2025
Visit Reason
An unannounced complaint investigation visit was conducted in response to allegations received on 2025-02-20 regarding staff not following special dietary plans and use of medication restraint on residents.
Findings
The investigation found that staff do follow special dietary plans based on observations, interviews, and record reviews. The allegation of medication restraint use was denied by staff and not substantiated due to lack of evidence.
Complaint Details
The complaint investigation was unsubstantiated, meaning there was not a preponderance of evidence to prove the alleged violations occurred.
Report Facts
Capacity: 65 Census: 36
Employees Mentioned
NameTitleContext
Becky MannLicensing Program AnalystConducted the complaint investigation
Gabriel AguilarAdministratorMet with Licensing Program Analyst during investigation
Nedra BrownLicensing Program ManagerNamed in report as Licensing Program Manager
Inspection Report Original Licensing Census: 33 Capacity: 65 Deficiencies: 0 Jan 10, 2025
Visit Reason
An announced pre-licensing visit was conducted for a change of ownership (CHOW) to operate a Residential Care for the Elderly Facility (RCFE). The visit was to evaluate the facility's readiness for licensure following the application submitted on 2024-11-10.
Findings
The facility was found to be well-maintained with no obstructions, appropriate furniture and equipment, proper food supply, and sufficient care staff coverage 24/7. The facility appears ready for licensure with compliance to health and safety regulations.
Report Facts
Fire clearance capacity: 65 Hot water temperature readings: Measured temperatures were 107, 112, 114, and 120 degrees Fahrenheit
Employees Mentioned
NameTitleContext
Gabriel AguilarAdministratorMet during the inspection and received the exit interview and report
Becky MannLicensing Program AnalystConducted the pre-licensing visit and authored the report
Nedra BrownLicensing Program ManagerNamed as Licensing Program Manager on the report
Inspection Report Census: 33 Capacity: 65 Deficiencies: 0 Dec 18, 2024
Visit Reason
The visit was an office type inspection conducted on 12/18/2024 involving a telephone interview with the applicant/administrator to verify identification and confirm understanding of community care facility licensing laws and regulations.
Findings
The applicant and administrator demonstrated understanding of licensing laws, facility operation, admission policies, staffing requirements, restrictive health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness during the COMP II process.
Employees Mentioned
NameTitleContext
Kimberly JordanAdministratorFacility administrator participating in the COMP II interview and verification process.
Shlomo AronMet with during the inspection visit.
Tracy ThompsonLicensing Program ManagerNamed as Licensing Program Manager on the report.
Nicole RouseLicensing Program AnalystNamed as Licensing Program Analyst on the report.

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