Inspection Reports for Valley Vista Senior Living

The inspection was an unannounced complaint investigation visit triggered by a complaint received on 2024-05-16 regarding multiple allegations about resident care and facility provisions at Valley Vista Senior Living Facility.

The investigation substantiated that the facility did not provide a resident with a bed and dresser as required, and that the facility does not provide hygiene products to residents on an ongoing basis, requiring families to supply them. Other allegations including staff stealing residents' necklace and perfume, failure to clean resident's room, lack of supervision resulting in falls, and improper hair washing were found unsubstantiated due to insufficient evidence.

The complaint investigation was substantiated for allegations that the facility failed to provide a resident with a bed and dresser and failed to provide hygiene products. Other allegations including theft of resident's necklace and perfume, failure to clean resident's room, lack of supervision causing falls, and improper hair washing were unsubstantiated.

The visit was an unannounced required Annual Inspection using the CARE Inspection Tool to review compliance with licensing requirements.

The inspection reviewed Infection Control, Operational Requirements, and Planned Activities domains, including 2 resident files and 1 staff file. No deficiencies were cited during this visit.

The visit was conducted as a complaint investigation regarding allegations that staff were not ensuring residents were administered their medications as prescribed.

The investigation found insufficient evidence to substantiate the allegation that staff were not administering medications as prescribed. Interviews with staff, residents, and the Executive Director revealed no medication issues, and no deficiencies were cited.

The complaint alleged that staff were not ensuring residents received their medications as prescribed, specifically naming Staff #3 as the alleged perpetrator. The allegation was unsubstantiated due to lack of evidence.

The inspection was an unannounced complaint investigation visit conducted due to a complaint received on 2023-10-18 regarding staffing issues and resident call response times.

The investigation substantiated that due to lack of staff on 10/17/23, resident calls were not answered timely, with response times up to 47 minutes. Another allegation that the facility was not providing a safe environment was unsubstantiated after investigation. A deficiency was cited for insufficient staffing posing a potential health and safety risk.

The complaint was substantiated regarding lack of staff causing delayed resident call responses. The allegation that the facility was not providing a safe environment was unsubstantiated.

The visit was an unannounced complaint investigation conducted in response to allegations received on 2023-02-28 regarding staff treatment of residents, illegal eviction, and medication assistance.

After interviews and record reviews, all allegations were found to be unsubstantiated due to insufficient evidence. No deficiencies were cited during the visit.

The complaint included allegations that facility staff failed to treat a resident with dignity and respect, engaged in illegal eviction, and failed to assist with self-administration of medication. The investigation found insufficient evidence to substantiate any of these allegations.

The visit was an unannounced case management follow-up on an incident where a memory care resident was able to leave the facility without staff's knowledge.

Interviews and document reviews were conducted, but further information is needed to determine if the facility took all necessary safety measures to prevent the resident from leaving the Memory Care Unit without staff knowledge.

The visit was triggered by a complaint incident involving a memory care resident leaving the facility without staff's knowledge. The substantiation status is not determined as further information is needed.

The visit was an unannounced required annual inspection to ensure the facility's compliance with Title 22 Regulations and to check for health and safety hazards.

The facility was generally found to be clean, well-maintained, and in compliance with regulations regarding physical plant, resident rooms, restrooms, and outdoor areas. However, a deficiency was cited related to medication documentation where seven residents' centrally stored medications and destruction records were not properly documented, posing an immediate health and safety risk.

The inspection was conducted as a follow-up on one self-reported Report of Suspected Dependent Adult/Elder Abuse (SOC 341) submitted on 02/14/2024 regarding Resident #1.

No immediate health and safety concerns were observed during the inspection. Further investigation is required and an additional report may follow if warranted.

Follow-up on a self-reported suspected dependent adult/elder abuse involving Resident #1. Investigation ongoing with no immediate concerns found.

The visit was an unannounced case management-deficiency inspection due to the licensee's failure to inform the Department about the court-appointed Receivership in a timely manner.

The facility failed to notify the Department, the State Long-Term Care Ombudsman, residents, and their representatives in writing within two business days of the Receivership, causing an immediate health and safety risk. A civil penalty of $100 per day was assessed, not to exceed $2000.

The visit was an unannounced complaint investigation conducted in response to multiple allegations received on 02/04/2022 regarding neglect, hygiene, unattended soiled diapers, diaper rashes, and failure to meet residents' needs at Valley Vista Senior Living Facility.

After interviews with staff, residents, and facility tours, the investigation found insufficient evidence to substantiate any of the allegations. All claims including neglect, hygiene issues, unattended soiled diapers, diaper rashes, and failure to meet residents' needs were deemed unsubstantiated. No citations were issued.

The complaint included allegations of staff neglecting residents, residents' hygiene needs not being met, residents left unattended in soiled diapers, residents sustaining diaper rashes, and staff failing to meet residents' needs. The investigation concluded all allegations were unsubstantiated.

The visit was an unannounced case management inspection due to three incidents reported to the Department involving two alleged staff abuse incidents and one resident-on-resident altercation.

The investigation reviewed three incidents: Resident #1 reported being tapped by staff to wake them, Resident #2 slapped Resident #3 resulting in redness, and an altercation between Resident #4 and Staff #2 led to Staff #2's suspension and termination. The facility took immediate and appropriate actions, including notifying families and physicians, filing required reports, and providing staff training. No citations were issued during the visit.

The visit was triggered by three reported incidents: two alleged staff abuse incidents and one resident-on-resident altercation. Investigations found that Resident #1 was tapped on the buttocks by staff to wake them, Resident #2 slapped Resident #3 causing redness, and Staff #2 was involved in an altercation with Resident #4 leading to suspension and termination. Families and physicians were notified, and required reports were filed. The incidents were addressed promptly with no citations issued.

An unannounced required Annual Inspection was conducted using the CARE Tool focusing on Operational Requirements, Disaster Preparedness, and Planned Activities.

The facility has a Plan of Operation, appropriate fire clearance for bedridden residents, an Emergency Disaster Plan with monthly drills, liability insurance, and planned activities suitable for all residents. No citations were issued during this visit.

The inspection was an unannounced complaint investigation visit triggered by allegations that a resident sustained unstageable pressure injuries while in care and that staff did not meet the resident's hygiene needs.

The investigation found insufficient evidence to support the allegations of neglect causing unstageable pressure injuries and failure to meet hygiene needs. The resident's condition was regularly observed and treated by skilled professionals, and staff were responsive to hygiene needs. Both allegations were deemed unsubstantiated.

The complaint investigation was unsubstantiated. Allegations included that Resident #1 sustained unstageable pressure injuries while in care and that staff failed to meet the resident's hygiene needs. The investigation included interviews with staff, the resident, and the resident's responsible party, as well as review of medical, hospital, home health, and facility records. No deficiencies were cited.

The inspection was an unannounced complaint investigation visit conducted in response to allegations received on 2022-06-27 regarding unqualified adult providing care, facility cold water pump disrepair, and inadequate nutritious food provision.

The investigation found insufficient evidence to substantiate the allegations. Staff were qualified and present, the cold water pump was in disrepair but the facility took immediate action to schedule repairs, and the food provided was nutritious with no leftovers served. No deficiencies were cited.

The complaint included allegations of unqualified adult providing care, cold water pump disrepair on the 5th floor, and staff not providing nutritious foods. The investigation was unsubstantiated due to insufficient evidence to prove violations.

The inspection was an unannounced required annual visit with a specific emphasis on infection control practices and procedures.

The facility was found to be clean and sanitary with no health or safety hazards observed. Infection control practices were adequate, including symptom screening, PPE supply, and cleaning protocols. No confirmed COVID-19 cases were present at the time of inspection.

Unannounced Case Management visit focused on COVID-19 to follow up on a Special Incident Report alleging a resident was hospitalized and diagnosed with COVID-19.

The facility failed to report eight staff and nineteen residents positive for COVID-19 to the Department of Social Services, although cases were reported to the local health department. This failure posed a potential health and safety risk to residents.

Unannounced complaint investigation visit conducted due to allegations including the facility being unkempt, staff failing to provide clean linens, and staff not practicing social distancing.

The investigation found insufficient evidence to substantiate any of the allegations. The facility was observed to be clean and well maintained, linens appeared clean, and staff practiced social distancing measures. No deficiencies were cited.

The complaint investigation was unsubstantiated. Allegations included the facility being unkempt, failure to provide clean linens, and lack of social distancing by staff. Observations and interviews did not support these claims.

An unannounced complaint investigation was conducted following a complaint received on 2021-03-16 regarding the facility's alleged failure to provide a resident's authorized representative a copy of the resident's records in a timely manner.

The investigation found that the record request was received on 2021-03-16, submitted to the facility attorney's office on 2021-03-18, and the documentation was mailed to the requesting attorney's office in a timely manner. The allegation was determined to be unsubstantiated.

The complaint alleged the facility did not provide a resident's authorized representative a copy of the resident's records in a timely manner. The allegation was investigated through interviews and record reviews and was found to be unsubstantiated.