Inspection Reports for Village Park at Milton
555 Wills Rd, Alpharetta, GA 30009, United States, GA, 30009
Back to Facility ProfileInspection Report Summary
The most recent inspection on June 11, 2025, found no deficiencies during a complaint investigation. Earlier inspections showed a pattern of deficiencies related mainly to protective care and watchful oversight, particularly involving residents leaving the Memory Care Unit unsupervised, as well as some issues with facility security such as exit doors not locking properly. Complaint investigations were mostly unsubstantiated except for a few substantiated cases where residents were found outside unsupervised, resulting in injuries or hypothermia. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s inspection history suggests some improvement, with no deficiencies noted in the two most recent inspections.
Deficiencies (last 5 years)
Deficiencies (over 5 years)
0.8 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
84% better than Georgia average
Georgia average: 4.9 deficiencies/yearDeficiencies per year
4
3
2
1
0
Inspection Report
Complaint Investigation
Deficiencies: 0
Jun 11, 2025
Visit Reason
The purpose of this visit was to investigate intake numbers GA50002966 and GA50002953.
Findings
There were no rule violations cited as a result of this inspection.
Complaint Details
Investigation was conducted for complaint intakes GA50002966 and GA50002953; no violations were found.
Inspection Report
Monitoring
Deficiencies: 0
May 8, 2025
Visit Reason
The purpose of this visit was to complete a monitoring inspection. An unannounced visit was made on 5/8/25.
Findings
No rule violations were cited during the monitoring inspection.
Inspection Report
Complaint Investigation
Deficiencies: 1
Jan 3, 2025
Visit Reason
The purpose of the visit was to investigate intake number #GA00252449, which triggered an onsite investigation on 1/3/2025.
Findings
The facility failed to provide protective care and watchful oversight for one of four sampled residents, as evidenced by an incident where a resident was mistakenly let out of the Memory Care Unit by staff who did not verify the resident's identity.
Complaint Details
Investigation was initiated due to intake #GA00252449. The investigation found rule violations related to protective care and oversight. Staff B admitted to letting Resident #1 out of the Memory Care Unit by mistake.
Severity Breakdown
SS= D: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Failure to provide protective care and watchful oversight for Resident #1, who was let out of the Memory Care Unit by Staff B without verification of residency. | SS= D |
Report Facts
Sampled residents: 4
Incident date: Nov 1, 2024
Documented Education Form date: Nov 8, 2024
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff B | Admitted to letting Resident #1 out of the Memory Care Unit by mistake | |
| Staff A | Met with Staff B to provide education regarding the incident |
Inspection Report
Complaint Investigation
Deficiencies: 0
Oct 2, 2024
Visit Reason
The purpose of this visit was to investigate intake #GA00250443.
Findings
No rule violations were cited as a result of this investigation.
Complaint Details
Investigation of intake #GA00250443 with no rule violations found.
Inspection Report
Complaint Investigation
Deficiencies: 0
Jun 24, 2024
Visit Reason
The visit was conducted to investigate intake #GA00246823 with an onsite visit on 6/24/24 and completion on 6/25/24.
Findings
No rule violations were cited as a result of this investigation.
Complaint Details
Investigation of intake #GA00246823 found no rule violations.
Inspection Report
Complaint Investigation
Deficiencies: 0
Dec 8, 2023
Visit Reason
The visit was conducted to investigate intake #GA00241093 with an onsite visit made on 12/6/2023 and inspection completed on 12/8/2023.
Findings
No rule violations were cited during the investigation.
Complaint Details
Investigation of intake #GA00241093 with no rule violations cited.
Inspection Report
Complaint Investigation
Deficiencies: 0
May 18, 2023
Visit Reason
The purpose of this visit was to investigate intake #GA00234879 and #GA0000234498.
Findings
No rule violations were cited as a result of this investigation.
Complaint Details
Investigation of intake #GA00234879 and #GA0000234498 with no rule violations cited.
Inspection Report
Complaint Investigation
Census: 40
Deficiencies: 1
Apr 4, 2023
Visit Reason
The purpose of this visit was to investigate complaint intakes #GA00231812, #GA00231829, and #GA00233061. An onsite visit was made on 4/4/23 and the inspection was completed on 4/13/23.
Findings
The facility failed to provide protective care and watchful oversight for 1 of 3 sampled residents (Resident #1), who was found outside in cold weather for 2.5 hours with hypothermia and injuries after leaving the facility unsupervised in a motorized wheelchair.
Complaint Details
The investigation was triggered by complaint intakes #GA00231812, #GA00231829, and #GA00233061. Resident #1 was found hypothermic and injured after being outside the facility for 2.5 hours in cold weather. The complaint was substantiated based on observations, record review, and staff interviews.
Severity Breakdown
SS= D: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Failure to provide protective care and watchful oversight for Resident #1, who was found outside in cold weather for 2.5 hours with hypothermia and injuries. | SS= D |
Report Facts
Residents observed: 40
Staff observed: 9
Time resident outside: 2.5
Temperature: 25
Room checks frequency: 2
Inspection Report
Complaint Investigation
Deficiencies: 0
Apr 3, 2023
Visit Reason
The purpose of this visit was to investigate intake #GA00233423.
Findings
No rule violations were cited as a result of this investigation.
Complaint Details
Investigation of intake #GA00233423 with no rule violations cited.
Inspection Report
Complaint Investigation
Deficiencies: 0
Apr 20, 2022
Visit Reason
The purpose of this visit was to investigate intake #GA00223122 with an onsite visit made on 4/20/22 and the investigation completed on 4/27/22.
Findings
No rule violations were cited during the investigation.
Complaint Details
Investigation of intake #GA00223122 was completed with no rule violations cited.
Inspection Report
Complaint Investigation
Deficiencies: 0
Jul 9, 2021
Visit Reason
The purpose of this visit was to investigate intake #GA00214653.
Findings
No rule violations were cited as a result of this investigation.
Complaint Details
Investigation began 2021-06-15 and was completed 2021-07-09. No rule violations were found.
Inspection Report
Complaint Investigation
Deficiencies: 2
Feb 9, 2021
Visit Reason
The purpose of this visit was to investigate complaint intakes #GA00211456, #GA00211244, and #GA00211354. The inspection started on 2021-01-21 and was completed on 2021-02-09.
Findings
The facility failed to ensure that staff maintained awareness of each resident's normal appearance and intervened appropriately, resulting in Resident #1 being missing and not recognized by staff when found at the hospital. The facility also failed to ensure the community was designed and maintained to provide for the health, safety, and well-being of residents, as exit doors on the Memory Care Unit did not latch and lock properly, allowing Resident #1 to exit unsupervised.
Complaint Details
The visit was complaint-related, investigating intakes #GA00211456, #GA00211244, and #GA00211354. The complaint involved Resident #1 being missing from the facility, staff not recognizing the resident when found at the hospital, and issues with exit doors on the Memory Care Unit. Substantiation status is not explicitly stated.
Severity Breakdown
SS= D: 2
Deficiencies (2)
| Description | Severity |
|---|---|
| Facility failed to ensure staff maintained awareness of residents' normal appearance and intervened appropriately, leading to Resident #1 being missing and unrecognized by staff. | SS= D |
| Facility failed to ensure the community was designed, constructed, arranged, and maintained to provide for health, safety, and well-being of residents; specifically, exit doors on the Memory Care Unit did not latch and lock properly. | SS= D |
Report Facts
Number of sampled residents: 14
Date of incident: Jan 10, 2021
Time of arrival back to facility: 1215
Medication dosage: 5
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Staff B | Interviewed regarding Resident #1 missing incident and hospital visit; did not recognize Resident #1 initially | |
| Staff A | Interviewed about exit doors on Memory Care Unit not latching and locking properly |
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