Inspection Reports for Vineyard Henderson Memory Care

The inspection was conducted as an annual State Licensure survey combined with a complaint investigation and review of a Facility Reported Incident at Vineyard Henderson Memory Care on 03/04/2025.

The facility was found to have several deficiencies including expired food items in the kitchen, failure to maintain the required 1:6 resident to caregiver ratio during waking hours, and unsecured sharp objects in the memory care unit. One complaint was substantiated related to staffing shortages. The facility received a grade of A overall.

Complaint #NV00073176 was substantiated. The complaint involved failure to maintain the required staffing ratio, with the Administrator acknowledging miscalculation and current noncompliance with staffing requirements.

The inspection was conducted as a result of a complaint investigation at the facility on 11/13/24, involving two complaints.

No regulatory deficiencies were identified during the investigation. Both complaints were unsubstantiated with no further action necessary.

Two complaints were investigated: Complaint #NV00072610 and Complaint #NV00072616, both were unsubstantiated with no regulatory deficiencies identified.

The inspection was conducted as a complaint investigation triggered by Complaint #NV00072248 regarding staffing ratios at the Alzheimer's endorsed facility.

The facility failed to maintain the required resident to staff ratio of 1 caregiver per 6 residents during waking hours. The Administrator acknowledged staffing shortages and that the Resident Care Coordinator and Medication Technicians were counted towards the ratio despite not always providing direct care. The facility received a severity level 2 deficiency with scope 3.

One complaint was investigated and substantiated (Complaint #NV00072248). The investigation included observations, interviews with multiple staff members, and record reviews.