Most inspections found no deficiencies, with the facility consistently meeting licensing requirements and maintaining a clean, safe environment. Several complaint investigations were unsubstantiated, including allegations of neglect, inadequate medical care, and unsanitary conditions. The most recent report from September 18, 2025, was an annual inspection that found no deficiencies. There were no fines, enforcement actions, or severe issues noted in any reports. This record shows a stable compliance history with no clear pattern of problems over time.
Deficiencies (last 5 years)
Deficiencies (over 5 years)0 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
Same as California average
California average: 4 deficiencies/year
Deficiencies per year
43210
2021
2022
2023
2024
2025
Census
Latest occupancy rate138% occupied
Based on a September 2025 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
An unannounced complaint investigation visit was conducted following a complaint alleging staff neglect resulting in a resident sustaining a pressure injury with maggots observed on 10/12/2023.
Findings
The investigation found no evidence to support the allegation. Hospice and wound care nurses denied the presence of maggots, and progress notes on the date of the allegation showed no unusual skin changes. The allegation was deemed Unfounded.
Complaint Details
The complaint alleged staff neglect causing a resident to sustain a pressure injury with maggots present. The allegation was investigated and found to be Unfounded, meaning it was false, could not have happened, or lacked reasonable basis.
Report Facts
Facility capacity: 82Census: 56
Employees Mentioned
Name
Title
Context
Javina George
Licensing Program Analyst
Conducted the complaint investigation visit and delivered final findings
Angela Jackson
Community Relations Director
Met with the Licensing Program Analyst during the investigation and exit interview
An unannounced 1-year required visit was conducted to evaluate compliance with licensing requirements for the facility.
Findings
The facility was found to be in compliance with no deficiencies issued. Resident and staff records were reviewed and found complete, medication administration records showed no discrepancies, and the facility environment met all required standards.
Report Facts
Residents reviewed: 5Staff records reviewed: 5Food supply days: 2Food supply days: 7Licensed bedridden capacity: 20Bedrooms: 64Residents out of community: 3
Employees Mentioned
Name
Title
Context
Valerie Flores
Licensing Program Analyst
Conducted the inspection and resident/staff record reviews
TJ Taylor
Executive Director
Met with Licensing Program Analyst during inspection and received report
Nikki Hultquist
Clinical Service Director
Contacted by receptionist to be informed of the inspection purpose
An unannounced case management incident visit was conducted to verify the whereabouts of Staff #1 and to obtain an update on the status of an internal investigation related to an alleged incident. Additionally, the visit included a follow-up on the facility's unpaid annual fees.
Findings
The Licensing Program Analyst conducted interviews, reviewed documentation related to the alleged incident, and confirmed that the facility paid the outstanding annual fees of $2,601.00 during the visit. No deficiencies were cited during this inspection.
Report Facts
Outstanding annual fees paid: 2601
Employees Mentioned
Name
Title
Context
Thomas Taylor
Executive Director
Met during the visit and provided updates on the internal investigation
Javina George
Licensing Program Analyst
Conducted the unannounced case management incident visit
Licensing Program Analysts conducted an unannounced visit to perform a required annual inspection of the facility.
Findings
The inspection found the facility to be in compliance with all applicable regulations, with no deficiencies cited. The facility environment, client and employee records, medication storage, and safety measures were all reviewed and found satisfactory.
Report Facts
Client records reviewed: 10Employee records reviewed: 7Facility capacity: 82Facility census: 53
Employees Mentioned
Name
Title
Context
Thomas Taylor
Administrator
Met with Licensing Program Analysts during inspection
The visit was conducted to investigate a complaint alleging that a resident's medical needs were not being met, specifically that Resident Number 1 had not seen a physician since initial hospitalization and had not received medical attention.
Findings
The investigation found that the resident receives Hospice services and is seen by a Hospice Nurse several times a week, with the attending physician responsible for medical care. Staff interviews and record reviews did not corroborate the allegation, and the complaint was deemed unfounded.
Complaint Details
The complaint alleged that a resident's medical needs were not being met, including lack of physician visits and medical attention. The allegation was investigated and found to be unfounded based on interviews, observations, and record reviews.
Report Facts
Capacity: 82Census: 49
Employees Mentioned
Name
Title
Context
Venus Mixson
Licensing Program Analyst
Conducted the complaint investigation visit
Ivy Villapando
Clinical Services Director
Met with the Licensing Program Analyst during the investigation
Thomas Taylor
Executive Director
Received a copy of the report during the exit interview
An unannounced complaint investigation was conducted in response to allegations that facility staff were not properly trained on resident transfers, and that the facility was in disrepair, unsanitary, and malodorous.
Findings
Based on observations, interviews, and records review, the allegations were found to be unsubstantiated. Staff training was documented, facility disrepair was minimal and functional, sticky floors were due to cleaning chemicals not urine, and the urine odor was attributed to the resident population with incontinence issues and managed with cleaning efforts.
Complaint Details
The complaint investigation was unsubstantiated. Allegations included improper staff training on resident transfers, facility disrepair, unsanitary conditions, and malodorous environment. Evidence did not support these allegations.
Report Facts
Facility capacity: 82Resident census: 47
Employees Mentioned
Name
Title
Context
Jacqueline Shaw Ross
Licensing Program Analyst
Conducted the complaint investigation and authored the report
Arlene Crawford
Executive Director
Provided information regarding resident assessments and staff training
Nieves Villapando
Clinical Service Director
Met with Licensing Program Analyst during investigation and received exit interview
George Uhila
Maintenance Director
Interviewed regarding facility cleanliness and odor
An unannounced visit was conducted for an annual inspection to evaluate compliance with licensing requirements and facility conditions.
Findings
The facility was found to be clean, well-maintained, and compliant with infection control, safety, and staffing requirements. No deficiencies were cited during the inspection.
Report Facts
Staff files reviewed: 5Resident files reviewed: 5Food supply: 2Food supply: 7Hot water temperature: 109.2Hot water temperature: 106.7
Employees Mentioned
Name
Title
Context
Arlene Crawford
Executive Director
Met with Licensing Program Analyst during inspection and assisted with the tour
Sara Martinez
Licensing Program Analyst
Conducted the unannounced annual inspection visit
Tiffany Querido
Staff Development Director
Conducted the tour of the facility with Licensing Program Analyst
The inspection was an unannounced required annual visit with emphasis on infection control.
Findings
The Licensing Program Analyst observed sufficient hand hygiene supplies, cleaning and disinfecting provisions, and proper use of face coverings. The facility has a designated infection control lead responsible for tracking COVID-19 cases and maintaining PPE and cleaning supplies.
Report Facts
Caregivers present: 28
Employees Mentioned
Name
Title
Context
Arlene Crawford
Administrator
Met with Licensing Program Analyst during inspection and discussed infection control practices
An unannounced annual inspection was conducted with an emphasis on infection control.
Findings
The facility was found to have sufficient hand hygiene supplies, cleaning and disinfecting provisions, and proper use of face coverings. The designated infection control lead person effectively manages COVID-19 tracking, PPE supplies, and staff training on infection control.
Employees Mentioned
Name
Title
Context
Cindy Niedrich
Clinical Services Director
Met with Licensing Program Analyst during inspection and discussed infection control practices.
An unannounced complaint investigation visit was conducted following a complaint received on 02/17/2021 regarding lack of supervision resulting in a resident being hit by another resident.
Findings
The investigation found that the incidents occurred in the presence of staff and no injuries were sustained. Both residents involved have dementia which can cause impulsive behavior. There was insufficient evidence to substantiate the allegation of lack of supervision.
Complaint Details
The complaint was unsubstantiated due to lack of preponderance of evidence to prove the alleged violations did or did not occur.
Report Facts
Capacity: 82Census: 58
Employees Mentioned
Name
Title
Context
Deborah Mullen
Licensing Program Analyst
Conducted the complaint investigation and delivered findings
Jesse Gardner
Licensing Program Analyst
Delivered findings of the complaint investigation
Arlene Crawford
Executive Director
Met with investigators during the complaint investigation
Dawniesha Amaya
Administrator
Facility administrator involved in interviews during investigation
Karen Clemons
Licensing Program Manager
Named in report as Licensing Program Manager
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