Inspection Reports for Vivante Newport Center

An unannounced case management visit was conducted in conjunction with an Unusual Incident/Injury Report dated August 11, 2025, related to medication administration errors for Resident 1.

One deficiency was cited for failure to follow physician's medication orders, as Resident 1 was given both Aripiprazole 15 mg and 10 mg from August 1 to August 5, 2025, despite the physician's order effective July 31, 2025, prescribing only Aripiprazole 10 mg. No health and safety concerns were observed during the visit.

An unannounced complaint investigation visit was conducted in response to allegations received on May 16, 2025, regarding resident treatment and staff behavior at the facility.

The investigation found conflicting information regarding the allegations that residents were not treated with dignity and were handled roughly by staff. Interviews with staff and residents generally indicated respectful treatment. Due to lack of preponderance of evidence, the allegations were deemed unsubstantiated and no citations were issued.

The complaint alleged that the facility did not ensure residents were treated with dignity and that staff handled residents in a rough manner. After interviews and document review, the allegations were found unsubstantiated due to conflicting information and insufficient evidence.

Unannounced visit to investigate a complaint received on 2024-11-05 regarding allegations of failure to conduct necessary resident reassessment, failure to address a resident assessed as a danger, failure to notify a resident's responsible party of an incident, and locking a resident in their room.

All four allegations were found to be unsubstantiated after review of records and interviews. No evidence was found to prove the alleged violations occurred, including reassessment of resident care needs, addressing safety concerns, notification of incidents, and restriction of resident freedom of movement.

Complaint investigation was unsubstantiated. Allegations included failure to reassess a resident, failure to address a dangerous resident, failure to notify responsible party of incidents, and locking a resident in their room. Investigation included interviews and record reviews. No violations were substantiated.

The visit was an unannounced required annual inspection to evaluate compliance with licensing regulations.

The facility was generally found to be in compliance with regulations, including resident and staff records, physical plant conditions, and emergency supplies. However, one concierge staff member was missing a required background clearance, resulting in a Type A citation and civil penalty.

The visit was an unannounced case management follow-up on an incident report submitted on March 12, 2024, regarding allegations of verbal threats of a sexual nature made by one resident towards another.

The investigation included police and ombudsman involvement, interviews with involved parties, and lab tests to rule out cognitive symptoms related to a urinary tract infection. One resident's tests were negative, the other's pending, and no further incidents have occurred.

The visit followed allegations of verbal threats of a sexual nature between residents. Reports were made to the Newport Beach Police Department and the Long Term Care Ombudsman. Investigations were conducted with no further incidents reported.

The inspection visit was an unannounced complaint investigation conducted in response to allegations received on 07/07/2023 regarding staff failing to meet residents' medical needs and residents sustaining multiple falls due to neglect.

The investigation found the allegations unsubstantiated. Medical records and interviews showed no evidence of neglect in meeting residents' medical needs or a direct relation between falls and inadequate care. The allegation of residents sustaining bed sores due to neglect was also found to be unfounded based on medical record reviews.

The complaint investigation was unannounced and conducted by Licensing Program Analyst Kevin Saborit-Guasch. Allegations included staff failing to meet resident's medical needs, residents sustaining multiple falls due to neglect, and residents sustaining bed sores due to neglect. All allegations were found to be unsubstantiated or unfounded after review of medical records, staff interviews, and hospital documentation.

The visit was an initial licensing evaluation conducted via telephone interview to verify the applicant/administrator's understanding of California Code Title 22 Regulations and readiness for licensing.

The applicant/administrator successfully completed Component II, demonstrating understanding of facility operation, admission policies, staffing requirements, restrictive health conditions, emergency preparedness, complaints and reporting, and pre-licensing readiness.

report_1_306006180_inx0_2022-07-15.pdf