Inspection Reports for Walnut Village in Anaheim

The inspection was an unannounced complaint investigation visit triggered by allegations received on 2025-03-10 regarding admission without consent to the memory care unit, interference with resident visitors and sleep, restriction of resident movement, and improper medication dispensing.

The investigation included resident file reviews, facility tours, and interviews. The allegations were found to be unsubstantiated due to insufficient evidence to prove or refute the claims. Residents were observed to move freely and take naps as desired, visitation restrictions were based on resident consent, and medication management was confirmed to be handled by the facility since 2023.

The complaint involved multiple allegations including unauthorized admission to memory care, interference with visitors and sleep, restricted movement, and medication dispensing issues. The investigation found no preponderance of evidence to substantiate these allegations, resulting in an unsubstantiated determination.

An unannounced annual inspection was conducted, including an inspection for the expanded memory care unit.

The facility was observed to be in good repair with all required components for licensing. No deficiencies were cited during the inspection. Resident and staff files were complete, medications were properly documented and administered, and facility areas were clean and properly furnished.

The inspection was an unannounced Required 1-Year annual evaluation using the CARE Inspection Tool conducted by the Licensing Program Analyst.

The facility was found to be operating within license conditions and limitations, clean and sanitary, with no deficiencies cited. An Advisory Note was issued due to the facility not passing the quarterly fire inspection conducted on June 17, 2024, with follow-up repairs scheduled.

An unannounced complaint investigation was conducted due to allegations that the facility did not complete a reappraisal prior to admission to the memory care unit and admitted residents without prior consent from the residents and/or their authorized representatives.

The investigation substantiated that the facility admitted Resident 1 to the memory care unit prior to completing the required pre-admission appraisal and prior to obtaining consent from the resident's conservator. Resident 1 was admitted six days before verbal and written consent was obtained. Resident 2 was admitted with proper consent. Deficiencies were cited per Title 22 regulations.

The complaint investigation was substantiated. It was found that Resident 1 was admitted to the memory care unit prior to completion of the required pre-admission appraisal and prior to obtaining consent from the resident's conservator. Resident 2 was admitted with proper consent. The facility was cited for these deficiencies.

An unannounced complaint investigation was conducted in response to an allegation that facility staff did not treat a resident with respect.

The investigation included interviews, record reviews, and a facility tour. Due to conflicting statements and lack of sufficient evidence, the allegation was deemed unsubstantiated.

The complaint alleged that facility staff did not treat a resident with respect. The investigation found conflicting statements between the resident and the Executive Director regarding the interaction, resulting in the allegation being unsubstantiated.

The visit was a Case Management - Incident to discuss a resident attempted suicide which occurred on 2022-10-09.

The Licensing Program Analyst toured the resident's apartment, interviewed staff and witnesses, and reviewed pertinent documentation including the resident's physician report and Admission Agreement. A follow-up visit will be conducted at a later date.

The visit was triggered by a resident attempted suicide incident on 2022-10-09. No substantiation status is stated.

The visit was a Case Management - Incident visit conducted to discuss a missing 14 karat gold filigree band reported by a resident.

The investigation found no citations or deficiencies. The theft loss policy was followed, and a police report was filed. The resident did not complete the Client/Resident Personnel Property Report form.

Licensing Program Analyst Edward Tapia conducted an unannounced required annual inspection at the facility to evaluate compliance with licensing regulations.

No deficiencies were noted during the inspection and no citations were issued. Three advisories were issued related to minor observations such as missing hand washing signs in resident bathrooms and water temperature recommendations.

This unannounced inspection was conducted for the purpose of an Annual Inspection to evaluate the facility's compliance with regulations.

The inspection found no health and safety issues; the facility was clean, organized, and compliant with COVID-19 related policies and procedures. No deficiencies were cited during this inspection.