Most inspections found no deficiencies, including the most recent report from April 28, 2025, which was a complaint investigation that found all allegations unsubstantiated. The facility had one substantiated complaint in March 2023 involving admission to the memory care unit without prior consent and required appraisal, resulting in two cited deficiencies, but no fines or enforcement actions were listed. Other complaint investigations, including those related to resident respect and medication management, were unsubstantiated. Annual inspections from 2021 through 2025 were consistently clean, with only minor advisory notes such as a failed fire inspection in mid-2024 that was scheduled for repair. This pattern suggests the facility has maintained or improved compliance over time, with isolated issues addressed promptly.
The inspection was an unannounced complaint investigation visit triggered by allegations received on 2025-03-10 regarding admission without consent to the memory care unit, interference with resident visitors and sleep, restriction of resident movement, and improper medication dispensing.
Findings
The investigation included resident file reviews, facility tours, and interviews. The allegations were found to be unsubstantiated due to insufficient evidence to prove or refute the claims. Residents were observed to move freely and take naps as desired, visitation restrictions were based on resident consent, and medication management was confirmed to be handled by the facility since 2023.
Complaint Details
The complaint involved multiple allegations including unauthorized admission to memory care, interference with visitors and sleep, restricted movement, and medication dispensing issues. The investigation found no preponderance of evidence to substantiate these allegations, resulting in an unsubstantiated determination.
Report Facts
Facility capacity: 334
Employees Mentioned
Name
Title
Context
Ruth Martinez
Licensing Program Analyst
Conducted the complaint investigation and delivered findings
Armando J Lucero
Licensing Program Manager
Oversaw the complaint investigation report
Joel Goldfain
Met with Licensing Program Analyst during the investigation
An unannounced annual inspection was conducted, including an inspection for the expanded memory care unit.
Findings
The facility was observed to be in good repair with all required components for licensing. No deficiencies were cited during the inspection. Resident and staff files were complete, medications were properly documented and administered, and facility areas were clean and properly furnished.
Report Facts
Resident files reviewed: 8Staff files reviewed: 8Water temperature range: 114.8-116.7
Employees Mentioned
Name
Title
Context
William Vanegas
Licensing Program Analyst
Conducted the inspection and authored the report
Deborah Infield
Administrator
Facility administrator met during inspection and participated in exit interview
The inspection was an unannounced Required 1-Year annual evaluation using the CARE Inspection Tool conducted by the Licensing Program Analyst.
Findings
The facility was found to be operating within license conditions and limitations, clean and sanitary, with no deficiencies cited. An Advisory Note was issued due to the facility not passing the quarterly fire inspection conducted on June 17, 2024, with follow-up repairs scheduled.
Report Facts
Fire inspection date: Jun 17, 2024Fire extinguisher service date: Aug 15, 2023Emergency evacuation drill date: Apr 9, 2024Hot water temperature range: 107.6-116.6Food supply duration: 2Food supply duration: 7
Employees Mentioned
Name
Title
Context
Jessica Cho
Licensing Program Analyst
Conducted the inspection and met with the Administrator
Deborah Infield
Administrator
Facility Administrator met during inspection and named in report
An unannounced complaint investigation was conducted due to allegations that the facility did not complete a reappraisal prior to admission to the memory care unit and admitted residents without prior consent from the residents and/or their authorized representatives.
Findings
The investigation substantiated that the facility admitted Resident 1 to the memory care unit prior to completing the required pre-admission appraisal and prior to obtaining consent from the resident's conservator. Resident 1 was admitted six days before verbal and written consent was obtained. Resident 2 was admitted with proper consent. Deficiencies were cited per Title 22 regulations.
Complaint Details
The complaint investigation was substantiated. It was found that Resident 1 was admitted to the memory care unit prior to completion of the required pre-admission appraisal and prior to obtaining consent from the resident's conservator. Resident 2 was admitted with proper consent. The facility was cited for these deficiencies.
Severity Breakdown
Type B: 2
Deficiencies (2)
Description
Severity
87457 Pre-Admission-General (c) Prior to admission a determination of the prospective resident’s suitability for admission including an appraisal of his/her individual service needs was not met as the reappraisal was completed after Resident 1 was admitted to the memory care unit.
Type B
87457 Pre-Admission Appraisal-General (b) No person shall be admitted without his/her consent and agreement, or that of his/her responsible person, if any. Resident 1 was admitted six days prior to consent and verbal agreement by the POA.
Type B
Report Facts
Capacity: 300Census: 191Deficiencies cited: 2Plan of Correction Due Date: Mar 22, 2023
Employees Mentioned
Name
Title
Context
Jessica Cho
Licensing Program Analyst
Conducted the complaint investigation and authored the report
Debbie Infield
Executive Director
Facility representative interviewed during investigation
An unannounced complaint investigation was conducted in response to an allegation that facility staff did not treat a resident with respect.
Findings
The investigation included interviews, record reviews, and a facility tour. Due to conflicting statements and lack of sufficient evidence, the allegation was deemed unsubstantiated.
Complaint Details
The complaint alleged that facility staff did not treat a resident with respect. The investigation found conflicting statements between the resident and the Executive Director regarding the interaction, resulting in the allegation being unsubstantiated.
Report Facts
Facility capacity: 300Resident census: 191
Employees Mentioned
Name
Title
Context
Jessica Cho
Licensing Program Analyst
Conducted the complaint investigation and unannounced visit
Debbie Infield
Executive Director
Interviewed during the investigation and involved in the allegation
The visit was a Case Management - Incident to discuss a resident attempted suicide which occurred on 2022-10-09.
Findings
The Licensing Program Analyst toured the resident's apartment, interviewed staff and witnesses, and reviewed pertinent documentation including the resident's physician report and Admission Agreement. A follow-up visit will be conducted at a later date.
Complaint Details
The visit was triggered by a resident attempted suicide incident on 2022-10-09. No substantiation status is stated.
The visit was a Case Management - Incident visit conducted to discuss a missing 14 karat gold filigree band reported by a resident.
Findings
The investigation found no citations or deficiencies. The theft loss policy was followed, and a police report was filed. The resident did not complete the Client/Resident Personnel Property Report form.
Licensing Program Analyst Edward Tapia conducted an unannounced required annual inspection at the facility to evaluate compliance with licensing regulations.
Findings
No deficiencies were noted during the inspection and no citations were issued. Three advisories were issued related to minor observations such as missing hand washing signs in resident bathrooms and water temperature recommendations.
This unannounced inspection was conducted for the purpose of an Annual Inspection to evaluate the facility's compliance with regulations.
Findings
The inspection found no health and safety issues; the facility was clean, organized, and compliant with COVID-19 related policies and procedures. No deficiencies were cited during this inspection.